COMPANY PROFILE

PT. CITRAKARYA PRANATA

Jln. Soekarno Hatta No 727 Bandung
1. HISTORY OF DEALERSHIP

PT. Citrakarya Pranata was established in June

1988 in Bandung, as an Authorized Dealer of
Mercedes-Benz and Main Dealer of Kawasaki
Motorcycle West Java.

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2. DEALER PICTURE

PT. Citrakarya Pranata | 3

3. DEALER ACHIEVEMENTS 1998 - Dealer of The Year 1998.
2010 - Best Performance in After-Sales 2010.
The Best Part Sales 2010 Passenger Car Category.
2011 - Best Bus Dealer 2011.
Best Performance in CSI 2011.
2011 - Dealer of The Year 2011.
2013 - The Best Performance After-Sales Bus Dealer 2013.
The Most Innovative Dealer 2013.
2014 - The Best Bus Dealer 2014.
The Best Performance Bus After Sales 2014.
The Best Performance in Business Excellence
Dealer of The Year in Dealer of The Year in Award 2014.
Passenger car 2011 Commercial Vehicle 2015 2nd Runner Up Service Excellence Awards 2014.
2015 - Dealer of The Year in Passenger Car 2015
Dealer of The Year in Commercial Vehicle 2015
Best in After-Sales Commercial Vehicle 2015.
Best in After-Sales Passenger Car 2015.
Best in Sales Commercial Vehicle 2015.
2016 - Dealer of The Year in Commercial Vehicle 2016
Best in Sales Commercial Vehicle 2016.
2017 - Dealer of The Year in Commercial Vehicle 2017.
The Best in Bus Sales 2017.
Dealer of The Year in Dealer of The Year in The Best in Sprinter Sales 2017.
Commercial Vehicle 2016 Commercial Vehicle 2017 The Best in Bus After-Sales 2017.
PT. Citrakarya Pranata | 4
DEALER ACHIEVEMENT

2018 - Truck Asia Dealer of the Year 2018.

- Bus Dealer of the Year 2018.
- The Best After Sales Performance of Truck Asia 2018.
- The Best After Sales Performance of Bus 2018.
- The Best Sales Performance of Bus 2018.
2019 - Passenger Car Dealer of the Year 2019

Truck Asia Dealer of Bus Dealer of the - The Best Performance in Business Excellence 2019.
the Year 2018 Year 2018
- Best After-sales Bus 2019
2020 - The Best Performance in Business Excellence 2020.
- The Best Performance in 5 Star Rater 2020.

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4. VISION, MISSION & CORE VALUES

Vision
Growth and sustain as an Authorized Dealer in
Mercedes-Benz automotive business
Mission
Become a preferable Dealer by providing high
quality service to Mercedes-Benz customers
through competent people
Core Values
Commitment
Integrity & discipline
Team Work
Respect
Accountable
PT. Citrakarya Pranata | 6
PT. Citrakarya Pranata
On Site Part Stock ( OSPS )
Aftersales Service Support
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ON SITE PART STOCK ( OSPS )
OSPS bertujuan untuk :
Mengoptimalkan ketersediaan Spare Part
untuk pemilik armada dengan menyediakan
Spare Part sesuai kebutuhan di lokasi
customers.

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PT. CKP POINTS OF OSPS All Over Indonesia

On Site Part Stock PO.SAN GROUP On Site Part Stock PO. KERUB
Bengkulu Bogor

On Site Part Stock PO. Lorena OSPS and Service Contract

Jakarta PT.JUS - Pontianak
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PT. CKP POINTS OF OSPS All Over Indonesia

On Site Part Stock and Service On Site Part Stock and Service On Site Part Stock and Service
Contract Transportation Jakarta. Contract PO. Pahala Kencana Contract PO. Mayasari Jakarta.
Jakarta.

On Site Part Stock On Site Part Stock

Iron Bird Logistic Jakarta. Malindo Mandiri Makmur
Samarinda.
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OSPS & SERVICE

OSPS TRANS JAKARTA

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OSPS & SERVICE

PO. MAYASARI JAKARTA

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OSPS & SERVICE

OSPS PO. KERUB

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OSPS & SERVICE

JAGA USAHA SANDAI - PONTIANAK

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OSPS WAREHOUSE

IRON BIRD - JAKARTA

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OSPS & SERVICE

OSPS MALINDO - SAMARINDA

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FLEET ACCOUNT CUSTOMERS UNDER DEALERSHIP

Jaga Usaha Sandai, Pontianak – Jaga Usaha Sandai, Pontianak – Patoka Sarana, Pontianak – Patoka Sarana, Pontianak –
Axor 2528C (25 units). Actros 4843K (10 units). Axor 2528C (40 units). Axor 2528C.

Capri Nusa Raya, Sragen – Axor Malindo Mandiri Makmur, Kutai Lumbung Jaya, Cirebon – Axor PT. WIKA Beton, Cilegon –
2528C (10 units). Kertanegara – 5 Axor 3336K , 20 Axor 2528C (100 units). 2528RMC (10 units).
4843K & 6 Actros 4054S, Arocs 4845K 55
unit. PT. Citrakarya Pranata | 17
OSPS INFORMATION SYSTEM
( https://ospss.mybenzonline.com/ )
Untuk mendukung operasional OSPS di siapkan Information System
berbasis Website yang dapat di akses oleh pelaksana lapangan di lokasi
untuk dapat mengkontrol stock dari segi pemakaian, kebutuhan part yang
dapat dikomunikasikan dengan pihak PT. Citrakarya Pranata secara online.

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THANK YOU