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2/3/2020 Technical product information 2042488/7

Copyright VW AG

Technical Service Handbook

VIN: WVWZZZ6RZFY330758 Model year: 2015


Sales code: 6C1321 Model description: POLO 1.4 COMFO 55 TDI M5F
Engine code: CUSA Gearbox code: PNY
Registration number: Final drive code:
Username: erwin Service advisor name:

According to the vehicle identification, the following filter criteria could not be filtered
automatically in this contribution. Please observe the limits listed for this contribution!

Event memory entries:

Diagnostic Event
Event code Status
address type
0044 - Steering
B200FF0: Internal malfunction - Intermittent
Assistance
0044 - Steering
B200000: Ctrl. module faulty - Intermittent
Assistance
0044 - Steering U140000: Function restriction due to
- Intermittent
Assistance insufficient voltage

Basic filtering of vehicle description

Brand Model year Sales model Engine code Gearbox code Final drive code
V 2015 6C1% - --- % % %

Technical product information Transaction No.: 2042488/7


Running gear, steering: event entries in power steering control unit: B200000, Release date: 14-Jan-2020
U140000, B200FF0

Customer statement / workshop findings


Customer statement:
• The red power steering warning lamp is on after the engine start.
• Various warning lamps such as Tyre Pressure Loss Indicator, electronic stabilisation control (ESC), adaptive
cruise control, anti-lock brake system (ABS), power steering, start-stop system and so on come on after the
engine start.

Workshop findings:
• One or several of the customer statements can be reproduced.

Revision history:

Revision number: Type of change:

2042488/7 Change of Accounting instructions

The table is not changed, if only the header is amended in a revision.


only the header is amended in a revision.

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The following event entry is logged in the power steering control unit -J500-:
The following event entry must be logged. Also note the symptom number.
Address: 0044 system name: 0044 – power steering
Event entry:
Number: B200000: control unit faulty
Fault type 2: passive/sporadic
Symptom: 2156032

The following event entries can also be logged:


Address: 0044 system name: 0044 – power steering
Event entry:
Number: U140000: restricted function because of low voltage
Fault type 2: passive/sporadic
Symptom: 1074688

Address: 0044 system name: 0044 – power steering


Event entry:
Number: B200FF0: Internal problem
Fault type 2: passive/sporadic
Symptom: 2127104

In the power steering control unit -J500- (electro-mechanical steering column), diagnosis address: 0044)
an event entry has to be logged. Also note the symptom number.

Technical background
Software-related deviation in the power steering control unit -J500- (electro-mechanical steering column).

Send in the diagnosis protocols about the complaint.

Production change
Optimised software in the power steering control unit -J500- (electro-mechanical steering column).
up!:
• From vehicle identification number: WVW ZZZ AA Z J D 100041 (LHD)
• From vehicle identification number: WVW ZZZ AA Z J D 100071 (RHD)

e-up!:
• From vehicle identification number: WVW ZZZ AA Z J D 901005 (LHD)
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• From vehicle identification number: WVW ZZZ AA Z J D 901111 (RHD)

Polo: -

Measure
Check the event entries and perform the software update/start-up in the power steering control unit -
J500- (electro-mechanical steering column).

The software must only be updated in case of the above symptoms.

Update the software for the power steering control unit -J500- (electro-mechanical steering column) according to
the following tables: Observe the action code.

The software versions listed in the following table were up-to-date when this TPI was published. Further
software versions may have been released since. Observe the action code.

Software update of power steering control unit -J500- (electro-mechanical steering column):

On vehicles with a software version number below SW 3111 in the power steering control unit -J500-
(see table 1) service campaign 48L5 (revision number: 2038758/*) must be carried out beforehand.

Then update the software according to table 2.

Table 1:

Old New Online from Action code From


week* DVD
6R1.909.144.P 3103 6R1.909.144.R 3111 08/ 2018 3AA2 088
6R2.909.144.P 3103 6R2.909.144.R 3111 08/ 2018 3AA2 088
6R1.909.144.P 3104 6R1.909.144.R 3111 08/ 2018 3AA2 088
6R2.909.144.P 3104 6R2.909.144.R 3111 08/ 2018 3AA2 088

On vehicles with a software version number below SW 3X42 in the power steering control unit -J500- a
software update according to table 2 must be carried out.

Table 2:

Old New Online from Action code From


week* DVD

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6R1.909.144.R 3111 6R1.909.144.AN 3150 08/ 2018 420B 088


6R2.909.144.R 3111 6R2.909.144.AN 3150 08/ 2018 420B 088
6R1.909.144.AJ 3132 6R1.909.144.AN 3150 08/ 2018 420B 088
6R2.909.144.AJ 3132 6R2.909.144.AN 3150 08/ 2018 420B 088
6C1.909.144.M 3211 6C1.909.144.AK 3250 08/ 2018 420B 088
6C2.909.144.M 3211 6C2.909.144.AK 3250 08/ 2018 420B 088
6C1.909.144.AA 3224 6C1.909.144.AK 3250 08/ 2018 420B 088
6C2.909.144.AA 3224 6C2.909.144.AK 3250 08/ 2018 420B 088
6C1.909.144.AG 3232 6C1.909.144.AK 3250 08/ 2018 420B 088
6C2.909.144.AG 3232 6C2.909.144.AK 3250 08/ 2018 420B 088
6C1.909.144.AJ 3242 6C1.909.144.AK 3250 08/ 2018 420B 088
6C2.909.144.AJ 3242 6C2.909.144.AK 3250 08/ 2018 420B 088

The following points must be observed before updating/starting up the electro-mechanical start-up
(power steering control unit -J500-):
• ODIS tester:The Offboard diagnostic information system service patch version 3.1.3 and the baseline
version (diagnosis data dib_GFF-v) 2.32.9 or higher must be installed.
• Make sure that a battery charger is connected to the vehicle battery.
• During the software update/start-up of the power steering (-J500-) switch off all unnecessary electric
consumers (for example ventilation, seat heater, lights and so on).
• A cable connection between the ODIS tester and the vehicle must be used. When using a Bluetooth
connection (diagnostic tool) the software update/start-up of the power steering control unit (-J500-) may fail.
• A cable connection between the ODIS tester and your workshop network must be used. When using a WiFi
connection the software update/start-up of the power steering control unit (-J500-) may fail.
• Because of the highest transmission stability for updating/starting up the control units use the diagnosis
interface VAS 6154 (WiFi diagnostic tool) only in USB operation or use the cable-connected VAS5055. If
these devices are not available, use the VAS5054 in USB connection mode.

The online update of the control units via SVM (Software Version Management) can only be performed with a
networked Offboard diagnostic information system service/VAS PC tester. To find out the calendar week from
which the software is available online, refer to the column Online from week*.

The updating procedure is described under:


ODIS tester:
• special functions -> update software -> update software with action code

The procedure for the start-up of the power steering control unit (-J500-) can be found under:
ODIS tester:
• Access test plan -> self-diagnosis systems -> 0044 – steering -> 0044 – power steering, 0044 - power
steering functions -> 0044 – adaptation of power steering.

Warranty accounting instructions

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Service number/damage code/manufacturer: 4869/ 0202/ TRW

• The labour times are correct at the time of publication. The time units may differ, if the repair
operations catalogue has been updated. In this case the time allowances in the repair operations list
apply. Except for the open time items (... 99).

• The necessary time for using the ODIS tester is not included. The time must be accounted separately
via the diagnosis log of the ODIS tester.

Accounting with APOS:

Main operation
Repair operation number Description Time units
Associated operation

Model: *

Main operation 01 50 00 00 GFF/guided functions * TU

Associated operation 27 06 89 50 Charge battery * TU

The repair operations include all measures according to the repair instructions.

Accounting with new APOS:

Illustration Repair operation number Description Time units

Model: *

101-011 00 15 00 00 GFF/guided functions * TU

101-012 20 70 60 89 Charge battery * TU

The repair operations include all measures according to the repair instructions.

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