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EXHIBIT 17
Case 1:15-cv-00293-LTS-RWL Document 424-17 Filed 09/30/19 Page 2 of 3
CHASE
Patrick M. !Boyle
Executive Director
1) During the relevant time period of the activities described bellow, I had primary
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responsibility for managing the Recovery Depairtment that handles colle.ction activity for
charged-off loans; including prime, sub,-prime, and home equity loans, in Mortgage Banking.
2) As part of Chase's consumer relief obligations under the HUD Gonsumer Relief
Program and during the relevant time period of the a,cttvities described below, I coordinated the
intact lien validation process. or "lien scrub 11 process for first and second lien extinguishments.
4) The intact lien validation process was extensive and consisted of both interna[
and external reviews as described below:
a. External reviews ta vaUdate lien status and fien priority were conducted by
CoreLogic - a vendor commonly used in the industry; and
c. lntE:lrnal reviews by Chase ("MIS Scrubs") that included among other things:
iii. revi ew of enhanced indicators to exclude loans sig nifying th at chase's lien
status or eligibility for credit rnay be in question (such as loans coded as
repurchased, part of a note sal•e, or in a litigated status) .
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Thi certification dd:tesses tl1,e lien scrub process for the 16th Mail r. TheJie11 scrub proie.ss fur the preceding
fifteen maile1-s is,:addtessed in my ,certifications dated September 5 2014,ancl ·· ay 6. 20!5.
Patrick M. Boyle
EKe<Jutfve Director
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b. A delay in updating the system of record for this lien scrub created the
,appearance that the lien scrub took place later than actually performed by the
Servicer.
i. This delay impacted the 16th Mailer.
Ii. The tmpacted loans can be identified by a note placed on each such loan
that specifies the date the lien scrub actually took place.
iii. The Servicer has taken steps to mitigate the risk of a similar delay in the
future, such as a dhang.e in ownersh ip and tighter controls over the
process to update the system of record for lien scrub i1nformation.
6) Following this extensive intact lien vaUdation process, the foHowing code·s were
placed on each account in Recovery One (the sy-stem of record) to identify the loan is eligible for
HUD:
Authorized Officer:
Date: