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Sam Benefit,

Case Study: ServiceNow


Software Cost Saving - $1.5 Million over the last two years, especially for Miro app renewal can
reduce $740k
Productivity Saving, by automating software process that saved 3260 hours or $293k
Cloud savings – We unlocked over 250 right-sizing recommendations for our systems in 2020. We
expect to realize six-figure savings on our yearly cloud spend in 2021.
Experience – Self-service software requests and automated approvals speed software delivery,
which is a big win for users. IT staff also benefits because they can focus on the high-value work they
were trained to do, rather than on administrative tasks.
Visibility – The SAM dashboard gives us total visibility into license allocation, cost, and compliance.
Quality – Accurate, up-to-date software license data has dramatically improved the trustworthiness
of our reporting to executives.
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Case Study: Financial Industry/Insurance
Size: 48000 employee
Revenue: $10 Billion
Region: North America
License solution
Benefit: Over $13 Million in Cost Savings
$10 million in IBM cost savings in the first year
$3.4 million additional IBM savings in second year
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Case Study: The Banking Group
The Challenge: With more than 9,000 devices and complex infrastructure comprised of virtualization
technologies such as VMware, Hyper-V and RedHat KVM, the company prioritized a solution which
would help it manage its software estate and associated licensing lifecycle management
Benefit: Improved visibility, knowledge and far less reliability on manual processes puts us in a
position of strength – able to optimise licensing, control costs and investment decisions.
Case Study: The dealership present more than 30 leading car manufactures in over 150 locations
employing over 7,000 people.
Challenge: Controlled centrally, the company’s IT costs have increased year-on-year as they enjoyed
continuous growth, and managing this mounting complexity and expenditure has become ever more
challenging.
Benefit: we identified all IT assets (inc. cloud) and their ownership and costs across the enterprise. Now
the cost of IT ownership is distributed throughout the organization, our partners have become more
efficient at re-allocating and re-harvesting IT assets.
Case Study: Fortune 200 Insurance CompanyNumber of Employees: 7,500 Annual Revenue: $8 Billion
The Situation:
A Fortune 200 Insurance Company was wasting money on software and had significant risk exposure
due to non-compliance. Senior Management issued a mandate to centralize software procurement,
reduce costs and mitigate non-compliance risk within three months.
The Solution:
The company decided that the quickest and most efficient way to implement a successful Software
Asset Management Program was to use Siwel’s Managed Services. The program saved the company
over $13.5 million in the first year alone for renewal Microsoft.
Reduced costs, mitigated risk, and accelerated thesoftware “request to deployment” cycle time from
7 business days to an average of 2 days
https://www.servicenow.com/customers/community-health-systems.html
Community Health Systems formed a strong vendor relationship with ServiceNow and KPMG. By
doing so, the healthcare provider gained a deeper understanding of its software assets throughout
the organization and minimized software licensing fees.
CHS saves 40%, totaling millions of dollars, on license true-up costs because of overlap license.

https://www.livingstone-group.com/client-success/bt
BT (British Telecommunications) is one of the world’s leading providers of communications services
and solutions. Headquartered in London, UK, it has operations in 180 countries and its principal
activities include the provision of networked IT services globally; local, national and international
telecommunications services; broadband, TV and internet products and services; and converged
fixed-mobile products and services.
Benefit:

 400% return on investment on Livingstone managed services


 Multi-million-pound savings on BT’s top ten vendor licensing
 Thousands of software entitlement documents processed and managed
 30-strong dedicated account team members
 License renewal calendar established to streamline and optimize license renewal
process
 Risk management capabilities bolstered with risk-steering committee and well-
informed key stakeholders
 Improved vendor management and renewals.

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