MEETING MINUTES

MEETING 1st SAS Training

NAME:

DATE OF 05/10/2022 TIME: Start 1pm

MEETING
Finis 2pm
h
MEETING MEETING Tien Huynh Minh
PURPOSE: LEADER:
LOCATION: VN.PhuNu_PHONGNHA_MeetingRoom_F5
(VN)

1.ATTENDANCE AT MEETING
Name Email
Tien Huynh Minh tien.huynhm@homecredit.vn
Quyen Bui Nguyen Bao quyen.buinb@homecredit.vn
Khoa Bui Ngoc Dang khoa.buind@homecredit.vn

2. MEETING NOTES, DECISIONS, ISSUES

Discuss and learn about Home Credit Products and Sale Channels
Home Credit Products:
• Closed end loan (CEL):
- Customer loans:
+ Two – wheels (TW): CMND/CCCD
+ Customer durable (CD): CMND/CCCD
- Cash loans:
+ CLX: TLS in charge (old customers)
+ CLW (POS): SA in charge (new customers)
+ ACL (mobile): SA in charge (new customers), CMND/CCCD + other bills
+ ACLX: TLS in charge (old customers)
-

This item's classification is Internal. It was created by and is in property of the Home Credit Group. Do not distribute outside of the organization.
• Revolving loan (REL):
- Physical card (TLS, SA): fee
- Virtual card (TLS): cannot get cash, no fee
• New segments: health, education, …
• Insurance:
- Life insurance
- Goods insurance
- Standalone insurance: not recommended with other products

Sale Channels:
• Tele-sales
• Sale assistances (SA): at Point of Sale (POS), not use ALDY
• Retail assistances (RA): at retail, use ALDY
• Customer app (CAPP): VietNam
• WEB: vaytienmat
• Global Mobile App (GMA): Global, integrate CAPP in future

Now, we have already had knowledge about HC products and sale channels. In
the next meeting, we will continue to learn about the process.

This item's classification is Internal. It was created by and is in property of the Home Credit Group. Do not distribute outside of the organization.