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  • COMMUNICATION

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    Nurse Notes
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    This document discusses group communication and the communication process. It explains that communication is a two-way exchange of information between individuals using common symbols. The communication process involves a sender encoding a message, sending it through a communication channel, a receiver decoding the message, and providing feedback. Noise can create barriers in communication. Effective group communication requires factors like cohesiveness, size, climate, and environment management. It also involves roles, decision making, conflict management, and developing skills like listening, questioning, and feedback. Facilitating meetings means maintaining collaboration, managing behaviors and differences, summarizing decisions, and evaluating the process.

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    This document discusses group communication and the communication process. It explains that communication is a two-way exchange of information between individuals using common symbols. The communication process involves a sender encoding a message, sending it through a communication channel, a receiver decoding the message, and providing feedback. Noise can create barriers in communication. Effective group communication requires factors like cohesiveness, size, climate, and environment management. It also involves roles, decision making, conflict management, and developing skills like listening, questioning, and feedback. Facilitating meetings means maintaining collaboration, managing behaviors and differences, summarizing decisions, and evaluating the process.

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    3 views15 pages

    COMMUNICATION

    Uploaded by

    Nurse Notes
    This document discusses group communication and the communication process. It explains that communication is a two-way exchange of information between individuals using common symbols. The communication process involves a sender encoding a message, sending it through a communication channel, a receiver decoding the message, and providing feedback. Noise can create barriers in communication. Effective group communication requires factors like cohesiveness, size, climate, and environment management. It also involves roles, decision making, conflict management, and developing skills like listening, questioning, and feedback. Facilitating meetings means maintaining collaboration, managing behaviors and differences, summarizing decisions, and evaluating the process.

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    Group Communication

    GRN
    UNDERSTANDING COMMUNICATION
    UNDERSTANDING COMMUNICATION
    • Communication is a two-way process.

    • It is an exchanged of information between individuals through a


    common system of symbols, signs, or behavior.
    Communication Process
    • Sender
    • Encoding
    • Message
    • Communication Channel
    • Receiver
    • Decoding
    • Feedback
    NOISE
    • NOISE are barriers in communications.
    Types of Communication Channels
    • Verbal Communication
    • Oral (Face-to-face/Virtual)
    • Written

    • Non-Verbal Communication
    • Signs and Symbols
    • Gestures
    Factors that may affect Communication in Groups

    • Group Cohesiveness
    • Group Size
    • Group Communication Climate
    • External Environment
    GROUP PROCESS
    What is Group Process?
    • Pertains to how group members’ communication and decision-making
    manages to create an effective way to accomplish a task.
    • Includes the study of individual characteristics of members of a group
    and group behavior in relation to the group performance
    Role of Communication in Group Process
    • Effective and clear delivery of message
    • Positive and honest handling of feedbacks
    • Create more precise decision-making
    • Manage conflicts
    Effective Communication Skills in Groups
    • Ask questions
    • Listen Attentively
    • Give Constructive Feedback
    • Manage Feeling
    Facilitating Group Meetings
    • Maintain an open and collaborative climate
    • Manage disruptive behavior
    • Manage differences
    • Summarize important decisions
    • Evaluate the group process
    Training Design
    ADDIE Instructional Design Model

    • Analyze
    • Assessment
    • Setting of Objectives
    • Design
    • Tools
    • Methodologies
    • Develop
    • Testing
    • Implement
    • Running
    • Evaluate
    • Processing
    • Feedback

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