July 2011

An updAte FRom eQc

Red Zone Full Assessments If your home is in the Red Zone on landcheck.org.nz and you havent had a full assessment please ring us on 0800 dAmAGe (0800 326 243) to arrange a full assessment.

emeRGency RepAiRs WinteR heAtinG

Have you lost your main heating source through earthquake damage? You may be eligible for EQCs Winter Heating Programme. People who are sick, elderly, or who have young children and are living in houses that have no other heating source, are our priority. We have supplied heating for 8,000 homes so far. If you need help, call us on 0800 DAMAGE (0800 326 243) or email: heating@eqr.co.nz Emergency repairs are to make your property secure, sanitary and weather-proof. You can only authorise emergency repairs up to $2,000 + GST. Tradespeople can send their tax invoices directly to EQC for payment. If the info is correct, we pay by the 20th of the following month. Not sure how much the job will cost? Call 0800 DAMAGE and we will refer it to Fletcher EQR. For jobs over $2,000, ring 0800 DAMAGE and we can arrange repairs through Fletcher EQR. Or ask your insurer about organising repairs. For urgent repairs, call us on 0800 DAMAGE (0800 325 243).

Full Assessments
EQC has completed most of the full assessments in the red zone. The orange zone is next. We also have staff working on landslip issues in the Port Hills white zone. We will give you at least 24 hours notice before we visit your property for a full assessment. If the timing doesnt suit you, we can reschedule. If we have completed your full assessment since 22 February, we will not revisit your property. If your full assessment showed damage over the EQC cap of $100,000 + GST, we will pass your claim to your insurer and discuss any additional 13 June aftershock damage with them. If your property damage was under $100,000 + GST, we will pass your claim to Fletcher EQR to manage the repairs. They will assess further 13 June aftershock damage when they come to do the repairs.

contents clAims
We are working to complete contents claims by December. If you have lodged a contents claim without details of your damaged goods, please fill in a Schedule of Contents form. For the form, phone: 0800 DAMAGE (0800 326 243) or go to our website: www.eqc.govt.nz

contAct us Call 0800 dAmAGe (0800 326 243) or visit www.eqc.govt.nz www.facebook.com/earthquakecommission www.twitter.com/eqcnz EQC is one of several organisations working with the Canterbury Earthquake Recovery Authority (CERA) on rebuilding greater Christchurch and its surrounds. For more information about CERA, visit: www.cera.govt.nz

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