ASSIGNMENT 1 FRONT SHEET

Qualification BTEC Level 5 HND Diploma in Business

Unit number and title Unit 11: Research Project

Submission date July 25,2022 Date Received 1st submission

Re-submission Date Date Received 2nd submission

Student Name Dang Hoang Quy Student ID GBC200255

Class GBC0901 Assessor name DuyenNTN

Student declaration

I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that
making a false declaration is a form of malpractice.

Student’s signature Dang Hoang Quy

Grading grid
P1 P2 M1

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 Summative Feedback:  Resubmission Feedback:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

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Assignment Brief 1 (RQF)

Higher National Certificate/Diploma in Business

Student Name/ID
Number:
Dang Hoang Quy/ GBC200255

Unit Number and Title: Unit 11 – Research Project

Academic Year: 2022

Unit Assessor: DuyenNTN

Assignment Title: ASSIGNMENT 1 – Research Proposal

Issue Date: May 26,2022

Submission Date: July 25,2022

Internal Verifier Name:

Date:

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Submission Format:

Format:

• This assignment is an Individual report and specifically including 2 main documents (1)
Research proposal, and (2) Research Ethics form. You are required to follow the format by
Pearson-set assignment

• You must use font Calibri size 12, set number of the pages and use multiple line spacing at 1.5.
Margins must be: left: 1.25 cm; right: 1 cm; top: 1 cm and bottom: 1 cm.

• You should use in text references and a list of all cited sources at the end of the essay by
applying Harvard referencing style.

• The recommended word limit is 2000-2500 words (+/-10%), excluding the tables, graphs,
diagrams, appendixes and references. You will not be penalized for exceeding the total word
limit.

• The cover page of the report has to be the Assignment front sheet 1 (to be attached with this
assignment brief).

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Submission

• Students are compulsory to submit the assignment in due date and in a way requested by the
Tutor.

• The form of submission will be a soft copy posted on http://cms.greenwich.edu.vn/.

• Remember to convert the word file into PDF file before the submission on CMS.

Note:

• The individual Assignment must be your own work, and not copied by or from another
student.

• If you use ideas, quotes or data (such as diagrams) from books, journals or other sources, you
must reference your sources, using the Harvard style.

• Make sure that you understand and follow the guidelines to avoid plagiarism. Failure to
comply this requirement will result in a failed assignment.

Unit Learning Outcomes:

LO1. Examine appropriate research methodologies and approaches as part of the research process.

Assignment Brief and Guidance:

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Assignment scenario.

You are a business analyst for a multinational corporation operating in Vietnam. You plan to develop a
research for transforming the current workplace. Your research will help the company to thrive in the
digital age.

Workplace transformation is the rethinking of flexible workspaces to accommodate different kinds of

work, workers, and technology. Driven by new technologies and increasing globalisation the
workplace has been evolving rapidly to support these constant changes. The changes in technology,
roles and competencies has provided countless opportunities for enhancement and change within
organisations and as the world or work changes so does the workplace.

Under the theme “Transformation in the workplace”, your research will cover one of the topics as
below:

• The impact of the global pandemic on accelerating workplace transformation

• Why linking organizational and employee efficiency transformation is critical for to

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 remain competitive

• Employee collaboration tools: How they are being deployed and how they are
impacting productivity in sometimes surprising ways

• The Gig Economy: It’s real and redefining the nature of employment and employees

• How remote workers are surpassing their peers in the office in both job-satisfaction
and productivity and how workplaces are using these insights to transform operations

• The challenges faced by organizations when embarking on workplace transformation

initiatives and how the right strategy, funding, and support of management can result
in an increase in product and services innovation as well as a long-term competitive
edge

You can choose ONLY ONE topic among the mentioned ones.

Structure of the Report: Research proposal and Research ethics Form

The templates for research proposal and research ethics form could be found in the

CMS-BTEC Materials-522-Research Project

(1) Research proposal: please refer to the form of a research proposal attached with this assignment
brief. It contains FIVE key sections:

Section One: Title, objective, responsibilities

• Title or working title of research project ( in the form of a question, objective or

hypothesis)

• Research project objectives (e.g. what is the question you want to answer? What do
you want to learn how to do? What do you want to find out?)

Section Two: Reasons for choosing this research project

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 • Reasons for choosing the project (e.g. links to other subjects you are studying,
personal interest, future plans, knowledge/skills you want to improve, why the topic
is important)

Section Three: Literature sources searched

• Use of key literature sources to support your research question, objective or

hypothesis.

Section Four: Activities and timescales

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 • Activities to be carried out during the research project (e.g. research, development
and analysis of ideas, writing, data collection, numerical analysis, tutor meetings,
production of final outcome, evaluation, writing the report)

Section Five: Research approach and methodologies

• What type of research approach and methodologies are you likely to use and why?

(2) Research Ethics: please refer to the form of a research ethics attached with this assignment brief.
It contains the following SIX sections:

Section 1: Project details

• What is the project title? Student Name? Research Period?

Section 2: Project Summary

• What is the main research method for your project?

Section 3: Participants

• Make sure that participants understand their rights when participating your research.

Section 4: Data Storage and Security

• Do you keep data confidential?

Section 5: Other ethical issues

Unit assessment criteria

• Are there any particular features of your proposed work, which may raise ethical
concerns? If so, please outline how you will deal with these.
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Section 6: Declaration
 LO1: Examine appropriate research methodologies and approaches as part of the research process

P1: Produce a research proposal that clearly M1: Evaluate different research approaches and

defines a research question or hypothesis methodologies and make justification for the choice of

supported by a literature review methods selected based on philosophical/theoretical

frameworks
P2: Examine appropriate research methods
and approaches to primary and secondary
research

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Contents
ASSIGNMENT 1 FRONT SHEET ............................................................................................................................. 1

Assignment Brief 1 (RQF) ............................................................................................................................................. 3

1. Research project ............................................................................................................................................. 13

1.1. General objective ........................................................................................................................................ 13

1.2. Specific objective ......................................................................................................................................... 13

1.3. Research question ....................................................................................................................................... 13

SECTION FOUR: ACTIVITIES AND TIMESCALE ............................................................................................................ 18

1. Data collecting method .................................................................................................................................. 20

2. Data analysis method..................................................................................................................................... 20

Bibliography .................................................................................................................. Error! Bookmark not defined.

References .................................................................................................................... Error! Bookmark not defined.

References ................................................................................................................................................................. 22

Appendix 1 ................................................................................................................................................................. 23

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SECTION ONE: TITLE, OBJECTIVE, RESPONSIBILITIES

ANALYZING AND EVALUATING OF CHANGES IN

WORKING ENVIRONMENT IN VIETNAM AFTER THE
COVID-19 pandemic.
Prepare by: Hoang Quy

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1. Research project
When presenting the project, it is essential to make clear that it aims to promote quick reading and
comprehension. The broad aim and the specific purpose of the project make up the project's goal.

1.1. General objective

The study will first demonstrate how workplaces in businesses and educational institutions in Vietnam might
change if Directive 16 were overturned. As a consequence of this study, I expect that businesses and educational
institutions will quickly embrace digital transformation since it is a powerful and effective tool for delivering
relevant content into the classroom, boosting productivity, and strengthening corporate management.

1.2. Specific objective

- Describe what working online entails (or working from home).

- Outline the benefits of altering the workplace and combining the online and offline modes of working.

1.3. Research question

To complete the objective research process required by detox goals, researchers must respond to the following
crucial research questions:

- What current elements have an influence on an employee's drive to perform when they choose for workplace
transformation?

- What factors affect employees' choices of whether to work in-office or online?

- What suggestions have to be made in order to achieve positive effects and equity for both on-site and virtual
staff?

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SECTION TWO: REASON WHY CHOSING THIS TOPIC
Work is typically done at an office. A firm operates at a physical location, and workers carry out work-related
duties there. With the advancement of digital transformation, this is changing. Businesses are realizing that many
of their employees are no longer dependent on a physical workplace in order to function effectively as software
capabilities get more complicated and business processes depend more heavily on them. Instead, working
remotely or from home can be equally effective. (me, 2022)

The idea of working from home is significant nowadays. The employee's productivity is maintained or improved
while while receiving support to spend time with their family or take care of personal business. Work from Home
(WFH) may be a useful tool to allow an employee stay at home and work at the same time if they are dealing
with a health crisis for themselves or their family. During the 2020 Coronavirus (COVID-19) Pandemic, Work from
Home helped a lot of businesses continue to operate effectively and maintain their relevance. The WFH option
was still used by roles in IT, management, designing, and media, among others. (Team, 2022)

Over the past two years, the Covid-19 pandemic storm has significantly affected organizations and businesses,
causing problems with financial flows as well as with global production and consumption. because of the
outbreak. Movement is restricted and divided. Teleworking becomes the ideal option for businesses,
corporations, and individuals to avoid illness, avoid freezing, and maintain business operations. It's a bad
tendency to alter oneself to match the WFH form. Remote employment has the potential to catch on as a trend
in the future, whether we like it or not.

Covid-19 has caused havoc in Vietnam's economy and the world as a whole, but it has also taught us valuable
lessons about adapting to the tremendous and unexpected changes in the country. Human race. In the face of an
epidemic with stressful development, the Vietnamese government and other countries around the world have
implemented new policies to minimize the spread and outbreak of the disease. In addition, due to social distance
guidelines set by governments around the world, many companies had to temporarily shut down and enter
difficult times when the risk of bankruptcy was imminent. During this difficult time, businesses are transforming
technology, transforming technology, digitizing, and approaching employees online to secure profits and profits
and rebuild their corporate structure in line with government epidemic prevention policies. Must be adopted.

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However, after the outbreak, the Work From Home trend became popular and became a popular trend in
society as it is one of the most effective ways to address the post-feedback issue Covid-19.

The impact of working remotely or from home (WFH) has a significant impact on the labor market in Vietnam in
general and Cantho in particular as a result of the aforementioned problems, and this general tendency is
becoming more widely acknowledged in the global job market as Vietnam's market and governmental
regulations become more globalized. Due to the advantages it offers, WFH is essential for bridging the
Vietnamese and international markets. It is also one of the most secure and straightforward tools available to
mankind for dealing with natural calamities like epidemics, wars, and other catastrophes.

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SECTION THREE: LITERATURE REVIEW
The technology supporting this type of remote work has progressively improved with the development of the
Internet. When a recession hits, many businesses are forced to use this kind of labor for their staff. Even if
everyone uses technology to work remotely and follows the same working methodology, the mentality of remote
work today is different from that of years ago. Due to the COVID-19 pandemic and the competitive management
market, more workers are looking for positions with flexible and secure working hours. This truth is turning into a
recipe for many companies as the global economy begins to recover and businesses look for ways to hire people
on a full-time basis.

Most people who work from home find this to be a challenging situation, especially after the Covid-19 epidemic
forced travel restrictions and isolation. There will undoubtedly be those on the staff who love it and people who
hate it. However, if a historic pandemic continues, this may become the norm for work. Employees gradually
increase their level of flexibility in their working style since WFH is similar to the experience of adjusting to new
circumstances. WFH can be used by businesses and enterprises to deliver efficient relief during epidemic seasons
while adhering to strict distancing laws, ensuring that people are safe throughout the epidemic season while also
adding value to the company and gaining a competitive edge over rivals who can't implement WFH.

The Covid-19 epidemic was complex and had more devastating effects than anyone could have predicted. The
recovery was slower than expected and the unemployment rate was too high. Thousands of people have lost
their jobs as businesses cut costs through layoffs and reduced wages. Meanwhile, many WFHs have switched to
an open labor market for social alienation. If you are familiar with WFH, the concept of remote work, you may be
surprised to find that remote work has several advantages.

WFH is becoming more and more important and needed. Not only is this a way to work in a fashionable era, it's
also a "new common sense" for Covid 19 post-pandemic companies. In other words, the working hours of
employees are flexible. Be more proactive, avoid road accidents, reduce travel costs and support your
organization with "cost optimization". This can be described as a new “direction” for the organization in terms of
business continuity, work efficiency and employee well-being.

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Following the Covid-19 pandemic, WFH is the "new normal" for businesses and organizations, not only a way to
operate during an outbreak. This may represent a new way for companies to maintain efficient operations, boost
worker productivity, and offer benefits and good health to their employees.

WFH is a recent trend that has emerged in both Vietnam and the US. In order to acquire a competitive edge in
the market, to attract and keep talent, and to create value for the business and its employees, several firms have
aggressively followed this trend.

The aforementioned illustrations demonstrate that WFH is one of mankind's universal trends in the present and
the future with the aim of avoiding and preventing diseases. Additionally, WFH offers its workers a stress-free
atmosphere by letting them work from home or in the office. WFH also assists businesses in reducing costs
associated with transportation, power, and water usage, among other things. WFH contributes to environmental
preservation as well. In the post-Covid-19 era, working on duty, or WFH, is one of the most effective and
optimum working practices. It is also one of the most well-liked.

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 SECTION FOUR: ACTIVITIES AND TIMESCALE

Week Week Week Week Week Week Week 7

1 2 3 (5/6 4 5 6 (3/7-
Activities
(20/5- (27/5- – 10/6) (11/6- (19/6- 9/7)
(26/6-
26/5) 4/6) 18/6) 25/6)
2/7)

1 PLANNING

1.1 Create the draft of the

research

1.2 Discuss planning

1.3 Create a literature review

1.4 Create questionnaire

2 RESEARCH AND INTERVIEW

2.1 Determine sample size

of the research

2.2 Determine respondents

of the research

2.4 Determine
number of
participants

2.5 Classify from of

the interview

2.6 Evaluate when the first

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research is conducted

2.7 Evaluate when the second

research is conducted

2.8 Evaluate where the second

research is conducted

3. ANALYZING DATA

3.1 Check missing data

3.3 Input and code data

3.3 Analyze data

4. WRITING REPORT

4.1 Establish the structure

4.2 Write a draft report

4.3 Discus report

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SECTION FIVE: RESEARCH APPROACH AND METHODOLOGIES
This study presents a practical example of the use of remote work tools (or WFH) in Vietnam in the post-Covid-19
era. The sample size of the project is 100 randomly selected people. The questionnaire contains five multiple-
choice questions and two opinion questions. The survey will be conducted online from May 20th to July 9th,
2022. We used Google Forms to collect survey data. Easy to use on your phone or computer, it takes about 10
minutes.

To collect the data, the researchers copied the link from a Google Form and sent it to participants via email or
messenger. The main goal of this study was to explore the future potential of the teleworking (WFH) model.
Therefore, the mixed research approach of this project is the best option (using both quantitative and qualitative
methods). Improving research capabilities, the ability to investigate problems from different angles, the use of
different methods to help focus on a single process, the accuracy of data validation, and all available research
using this method. Do not escape us based on the data of, all the advantages of this strategy.

1. Data collecting method

The descriptive and conceptual information gathered through surveys, interviews, or observation is referred to as
qualitative data. We may investigate concepts and further explain quantitative outcomes by analyzing qualitative
data. Quantitative data gathering collects numerical information (what, where, when), whereas qualitative data
collection gathers patient and family tales and experiences and is frequently presented as a narrative (why, how)
(Ivan, 2022). The definition of qualitative data is information that approximates and characterizes. It is possible to
notice and document qualitative data. The nature of this data type is not numerical. Focus groups, one-on-one
interviews, observations, and other similar techniques are used to gather this kind of data. Data that may be
categorized based on the characteristics and traits of an object or phenomena is referred to as qualitative data in
statistics. (QuestionPro, 2022)

2. Data analysis method

Methods that describe the characteristics of the variables under study are those that are utilized in descriptive
research. Instead of focusing on the "why" of the study topic, this method addresses questions concerning the
"what" of it. Descriptive research simply describes the traits of the demographics being studied rather than
concentrating on the "why." (Voxco.com, n.d)

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A collection of statistical procedures known as regression analysis is used to assess the associations between a
dependent variable and one or more independent variables. It may be applied to determine the degree of a
relationship between variables and predict how they will interact in the future. There are three categories of
regression analysis: linear, multiple linear, and nonlinear. Simple linear and multiple linear models are the most
prevalent types of models. Nonlinear regression analysis is typically employed for more complicated data sets
with nonlinear relationships between the dependent and independent variables. Regression analysis has many
uses in many different fields, including finance. (CFI, 2022)

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 References
Ivan, S., 2022. qualitative-data-analysis-7-things-researchers-need-know-get-it-righ. [Online]
Available at: https://www.nichq.org/insight/qualitative-data-analysis-7-things-researchers-need-know-get-it-
right#:~:text=What%20is%20Qualitative%20Data%3F,and%20further%20explain%20quantitative%20results.

me, w., 2022. Work From Home. [Online]

Available at: https://www.walkme.com/glossary/work-from-home/

QuestionPro, 2022. Qualitative Data. [Online]

Available at: https://www.questionpro.com/blog/qualitative-data/

Team, M. S., 2022. Work From Home - WFH - Meaning, Importance, Steps & Example. [Online]
Available at: https://www.mbaskool.com/business-concepts/human-resources-hr-terms/16870-work-from-
home.html

Voxco.com, (2021). Descriptive Research: Definition, Methods & Examples. Available at:
https://www.voxco.com/blog/descriptive-research/. Accessed: 25/07/2022.

QuestionPro, (n.d) Qualitative Data – Definition, Types, Analysis and Examples [Online]. Available at:
https://www.questionpro.com/blog/qualitative-data/ Accessed: 25/07/2022.

CFI Education Inc, (2022). Regression Analysis (Online). Available at:

https://corporatefinanceinstitute.com/resources/knowledge/finance/regression-analysis/ Accessed:
25/07/2022.

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 Appendix 1

Research Ethics Approval Form

Before starting any research projects involving human subjects or the use of data obtained from those subjects,
students are obliged to get ethical permission. Please complete all pertinent questions; if you don't, your form
can be returned.
Please see your specific unit tutor for more help and direction.
We urge that you properly discuss your intended research with your unit tutor before completing this form.
Please complete this form well in advance of the start of your research study.
Section 1: Basic Details
Project title: The transformation of workplaces in Can Tho after the fourth outbreak of the Covid-19.
Student name: Dang Hoang Quy
Programme: Research Project Modules
School: University of Greenwich
Intended research start date: May 20th, 2022
Intended research end date: July 9th, 2022

Section 2: Project Summary

Please select all research methods that you plan to use as part of your project:
• Interviews: 
• Questionnaires: ☒
• Observations: 
• Use of Personal Records: 
• Data Analysis: ☒
• Action Research: 
• Focus Groups: 
• Other (please specify):

Section 3: Participants
Please answer the following questions, giving full details where necessary.
Will your research involve human participants?

Who are the participants? Tick all that apply:

Ages 12-16:  Young People aged 17–18:  Adults: ☒
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How will participants be recruited (identified and approached)?

Describe the processes you will use to inform participants about what you are doing:

How will you obtain consent from participants? Will this be written? How will it be made clear to
participants that they may withdraw consent to participate at any time?
Studies involving questionnaires: Will participants be given the option of omitting questions they do not
wish to answer?
Yes: ☒ No: 
If No please explain why below and ensure that you cover any ethical issues arising from this

Studies involving observation: Confirm whether participants will be asked for their informed consent to be
observed.
Yes: ☒ No: 

Will you debrief participants at the end of their participation (i.e. give them a brief explanation of the study)?
Yes: ☒ No: 

Will participants be given information about the findings of your study? (This could be a brief summary of
your findings in general)
Yes: ☒ No: 

Section 4: Data Storage and Security

Confirm that all personal data will be stored and processed in compliance with the Data Protection Act (1998)
Yes: ☒ No: 
Who will have access to the data and personal information?
- The authors of the project (It is me).

During the research:

Where will the data be stored? Yes: ☒ No: 
- In my personal laptop and google storage applications.

If no, please provide further details:

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After the research:
Where will the data be stored?
- The data will be stored in my personal laptop and CMS system of University of Greenwich.

How long will the data and records be kept for and in what format? Will data be kept for use by other
researchers?
Yes: ☒ No: 
If yes, please provide further details:
- The data will be kept 4 years.

Section 5: Ethical Issues

Are there any particular features of your proposed work which may raise ethical concerns? If so, please outline
how you will deal with these:
It is important that you demonstrate your awareness of potential risks that may arise as a result of your research.
Please consider/address all issues that may apply. Ethical concerns may include, but are not limited to the
following:
• Informed consent.
• Potentially vulnerable participants.
• Sensitive topics.
• Risks to participants and/or researchers.
• Confidentiality/anonymity.
• Data storage and security, both during and after the research (including transfer, sharing, encryption,
protection).
• Reporting.

Section 6: Declaration
I have read, understood and will abide by the institution’s Research and Ethics Policy:
Yes: ☒ No: 

I have discussed the ethical issues relating to my research with my Unit Tutor:
Yes: ☒ No: 

I confirm that to the best of my knowledge:

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 above information is correct and that this is a full description of the ethics issues that may arise in the
course of my research.
Name: Dang Hoang Quy
Date: May 20 , 2022
th

Appendix 2: Questionaire
Link questionaire: https://forms.gle/vc99dPS1Gt87k4bE6

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