Republic of the Philippines

Department of Education
Santa Maria District
J. SANTIAGO INTEGRATED HIGH SCHOOL
Region IV- A CALABARZON
Division of Laguna
Santa Maria, Laguna

Local tour Guiding Services

_________________________________

Week 7
The Tour Guide’s Logbook
Objectives:
At the end of this lesson, students should be able to:
 Identify the uses and purposes of logbook
 Identify the parts of a driver’s a log sheet
 Prepare and use a tour guide’s logbook
 Enumerate and explain other travel and tour documents
For the learners
Now that you are holding this module, do the following:
1. Read and follow instruction carefully.
2. Take note and record points for clarification
3. Do the activities to fully understand the lesson.
4. Answer all the given tests and activities.
5. Write all your answer in the space provided in your module.

___________________________
Name of Learner

MARIEL P. LOPEZ
Subject Teacher

WEEK 7
 I. Topic: The tour Guide’s Logbook
II. Most Essential Learning Competency
III. References: K TO 12 BASIC EDUCATION CURRICULUM JUNIOR HIGH SCHOOL
TECHNICAL LIVELIHOOD EDUCATION AND SENIOR HIGH SCHOOL- TECHNICAL
VOCATIONAL-LIVELIHOOD TRACK HOME ECONOMICS- LOCAL GUIDING SERVICES
(NC II), LOCAL GUIDING SERVICES- ELOISA A. ROMERO

Learning Task 1:
Direction: Complete this test before proceeding to the rest of the lesson. Write “T” if the statement is correct,
and “F” if the statement is false.

_____1. Verbal communication only refers to oral communication.

_____2. Tour guides only communicate with tourist
_____3. The company management is also a tour guide’s client
_____4. A tour guide’s internal clients include drivers.
_____5. A logbook helps monitor tour activities.

Information sheet
One of the important communication tools for internal clients is the tour guide’s logbook. Internal
clients refer to the people within the organizations, such as the management, the driver, the tour guide, and the
tour coordinator, among others. Tourist also benefit from good internal communication as it results in the proper
coordination of tour arrangements.
The Logbook
To log means to take note of an occurrence in a systematic record. In this regard, the logbook serves as
an important tool for monitoring activities related to a particular subject. What we take note of depends on the
purpose of logbook. The logbook usually includes:
1. The date and time of log
2. The name of the person logging the details
3. The activity that happened
For example, security guards at the reception area keep a logbook of the things happening at the
reception area. They log the time, who or what enter or leaves the building, and sign their name. In this
example, the logbook helps monitor movements of people and goods in the area and it aids in
investigation if something goes amiss. If a logbook is kept properly and professionally, it could provide
valuable data as a reference and evidence.

Drivers keep a logbook, too. Here is an example

Company Name: _____________________________________________________
Vehicle Type: __________________________ Vehicle Number: ______________________
Date Time Odometer Kilometers Activity Date Name Logged by
travelled of of
Start End Start End Entry Driver Name Signature

Confirmed by:
___________________________________
Drivers need to monitor their activities to track their time on the road and vehicle maintenance
checks. These ensure safety in traveling.
In tour guiding, the logbook also serves as an important tool in monitoring the implementation of
tour arrangements, including deviations from the original plan. In fact, one of the dictionary definitions
of the word “log” is the official record of events during a voyage. Log must therefore be entered in the
logbook as neatly and as accurately as possible. Here is a sample of a log sheet page in a logbook:

Tour: ________________________________ Number of Participants: _____________________

 Tour Guide: _________________________ Tour Manager: _____________________________
Driver: ______________________________ Vehicle Number: __________________________

Date Time Activity Remarks

Start End

Logged by: Checked by:

Name: ____________________ Name: ____________________
Signature: __________________ Signature: __________________

Formats vary depending on the information needs of the tour company, but the main data
required usually includes the time, date, activity, and tour staff involved (Name of driver and tour
guide). After accomplishing this form, a copy can also be submitted to the travel agency to serve as the
tour guide’s after-activity report. The report on tour expenses should be attached to the tour guide’s log
sheet.
Another useful log sheet is one used for monitoring luggage. The tour guide can use the rooming
list to monitor the number of luggage per tour participant:
Name of Guests Room Number Number of Luggage
Upon check-in Upon Check-out
1. Mr. Juan Dela 3015 1 2
Cruz
2. Mr. Robert De 3024 2 4
Jesus

Note how the numbers of luggage changes upon check-out. This can be because of shopping.
Other Travel and Tour Documents
What are the relevant travel and tour documents that tour guides must check and prepare for each
tour.
1. Tour vouchers. The tour voucher is prepared by the tour manager and/or the reservation staff
at the travel agency where the tour guide is assigned. The tour guide must get a copy of the
voucher from the travel agency prior to the tour. A tour voucher is a sheet of paper that
confirms what the tourist has paid for. It contains the names of the tourist, the number of
tourist in a group, the details of the tour itinerary that the guests paid for, as well as
accommodation, and transportation details. Upon receiving a copy of the voucher, the tour
guide must reconfirm the reservations for the tour, hotel, transportations, and meals, if
included. Upon the guest arrival, checking the tourist copy of the tour voucher is part of the
meet-and-greet procedure to ensure that the copies from both ends are the same.
2. Rooming list. This should be part of the tour voucher. This list provides the name of person/s
who will occupy each room in a particular hotel, as well as their check-in and check-out
schedule. This should also include special arrangements, if any (smoking room, vegetarian
meals, children’s needs, luggage space, etc.).
3. Confirmation letters from suppliers. Prior to the tour, the guide must ensure that he/she has a
copy of confirmation letters from suppliers like hotels, restaurants, attractions and
transportation companies, if applicable. This letter must have the contact details of the
suppliers and the details of the reservation.
4. Passport. This is an important travel document for tourist traveling overseas. The passport is
required to enter and exit a country. It is usually needed to check-in at hotels. It also provides
duty-free shopping privileges. Thus, the tour guide must remind tourist to secure their
passport throughout the trip.
5. The tour guide’s logbook and luggage monitoring sheets. Monitoring sheets like these are
important documents that tour guides must pay attention to, as discussed earlier in this
 lesson. They help ensure the coordinated and efficient implementation of the itinerary so that
tourist gets a good tourism experience and value for money.

Learning Task 2: Prepare a tour guide’s log book for a half-day morning tour at the fishing port
in this manner: C-A-B-G-F-E-D. Write your answer inside the box below.

A. Dock for fishing boats C. Fishing Port

B. Trader’s Stalls Regulatory office

G. Ice Plant D. Wet Market

F. Canning Facilities E. Trucking

TOUR GUIDE’S LOGBOOK

Learning Task 3: Look for another format of tour guide or driver’s logbook from the internet and
write it on the space provided below. Cite the sources/s properly

Tour Guide’s Logbook

 Driver’s Logbook

Dear Teacher,
I hereby checked and reviewed my son’s/daughter’s activity sheet. With my signature below, I
ensured that he/she had accomplished the given task by the teacher and had completed answering all the
activities for this week.

_____________________________________
Parent’s Name and Signature

“Self-belief and hard work will always earn your success.”

Virat Kohli