Professional Documents
Culture Documents
Prepared by:
Student ID Student Name
1211307883 Tay Kai Long
1211307541 Loh Min Hui
1211307945 Rahjif Gandhi
1211307913 Yoong Jing Jing
1211311172 Tan Kai Lih
I hereby declare that all group members’ names are correctly included in the above section. I
hold a copy of this assignment which I can produce if the original is lost or damaged. I certify
that no part of this assignment has been copied from any other student’s work or from any
other source except where due acknowledgement is made in the assignment.
Date : 15 / 09 / 2022
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BMK2614 GROUP ASSIGNMENT EVALUATION FORM (20%) Group
Leader : Tay Kai Long Section : Group 2
Very Good
Very weak
Weak
Good
Fair
CRITERIA % REMARKS
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Ability to show synchronization of product idea and 1 2 3 4 5
target market needs
Comment: __________________________________________________________________
__________________________________________________________________
__________________________________________________________________
SIGNATURE OF EXAMINER:
_____________________________
Name:
Date:
Table of Contents
NO. CONTENTS PAGES
1 Executive Summary 5
2 1.0: Market Product Focus 6-9
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i. 1.1 Marketing Environment Analysis
ii. 1.2 Identification and Selection of Target Market
3 2.0: New Product Development 10-18
i. 2.1 Product Idea Generation and Screening
ii. 2.2 Product Concept Development
4 Conclusion 19
5 Reference 20-21
6 Appendices 22-23
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Executive Summary
Currently, the fax machine has become a common form of communication. It brings
numerous benefits to us, but it also has some problems that should be solved; thus, we can
improve our efficiency. The problem that we focus on is that fax documents often pile up in
the trays of the machines in offices, where numerous users share a fax machine.
Firstly, we make a marketing environment analysis and know the three major market
trends which are the economic environment, technological environment, and cultural
environment. This helps us see where the needs are in the market. Next, we realise that our
consumers will be more inclined towards most office use because most offices need to handle
large volumes of documents.
To solve this problem, we are going to design two different products which are a
system that can classify documents by detecting keywords and a system that can classify
documents by detecting formats. By RWW(Real-Win-Worth) framework, we know that the
system that system can classify documents by detecting keywords is better than others. This
is because this product has no changes required in the customer manufacturing process and it
can classify files quicker than another product. Thus, this product can reduce the labour cost
of sorting.
For the new product, the hardware and software equipment are comprehensively
designed and upgraded. The AIR (Automatic Information Retrieval) intelligent system of the
fax machine is equipped with a brand-new word recognition function and self-judgment
function, and also has a new thinking processor and auxiliary hard disk.
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1 Marketing
Product Focus
Economic environment
A Market always require buying power as well as people. The economic environment
consists of several economic factors that affect the consumer purchasing power and spending
patterns. These factors also dramatically effect consumer’s spending and buying behaviour.
Automatic Information Retrieval (AIR) is an add value for traditional fax machines
which will become new economy and revolution for this era.
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Technological Environment
The technological environment is perhaps the most dramatic force is now shaping the
world. This could be an opportunity or a threat. A companies cannot control technological
factors but they must respond to them. Early adopters of new technology often achieving
higher market shares and getting higher returns. However, a company must aim to take
advantage of opportunities while minimizing threats to be more competitive.
Fax machines might be old technology, but they haven’t actually gone yet anywhere
as millions are still in use in this world over. However, this is not necessarily a good thing.
This is because fax machines will slow down workplace efficiency. Although, the fax
machines might not have all been replaced yet, but a substitute certainly exists and is ready to
take over.
Culture Environment
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1.2 Identification and Selection of Target Market
Generally speaking, the product features of fax machines will be based on the
consistency between market preferences, trends, and needs (What Does a Marketing Segment
Manager Do, 2020). As we all know, a fax machine refers to the transmission of scanned
printed material (text or images) by a telephone, usually with a telephone line connected to a
printer or other output device. Moreover, our products will be upgraded according to the
difficulties and needs of modern people. Therefore, to implement this proposal, the following
conditions must be met:
This is especially important when files are large and prone to piling up and requiring
manual sorting of files since a large number of files can be cluttered and manual sorting of
files is time-consuming and labour-intensive. However, there may be additional requirements
beyond those listed above. The following table shows the differentiated needs of each
segment target market:
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Office Household Government
Through the differentiated needs of each target market segment, we found that the use
of fax machines is biased mainly towards offices and governments. At the same time, our
products will be more suitable for office and government needs. This is because the function
of our product is to solve the problem of document accumulation in offices and government
units.
Offices need our products because they can be prioritized efficiently during busy
times, and can automatically detect relevant text during document receipt, and then sort and
process them. In such a process, and the problem of file accumulation and easy accumulation
can be effectively reduced.
In addition, the government will need to use our products because the information and
documents of government units tend to be classified or kept secret. Therefore, the use of our
products can efficiently detect and process files.
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2 Creating
Product Development
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framework tells the team where the risks and problems are so as to select the best
market opportunity.
Real > Win > Worth Potential Questions and Scoring Continuums
P1 P2 Total
P1 P2
Market 1.1. What is the need, want, or problem to solve? 3 3 30 30
Attractiveness 1.2. Who are the identifiable customer(s) willing to
9 9 90 90
(10) buy?
1.3. How attractive is the market potential? 3 3 30 30
Technical 2.1. What is the idea, concept, or solution that addresses
9 9 90 90
Feasibility the identified need?
(10) 2.2. To what extent do we have the technology and
1 0 10 0
REAL
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3.3. To what extent does our price meet customer
0 0 0 0
expectations? (pricing risk)
Synergiesw. 4.1. To what extent does it leverage our core technology
3 3 24 24
Core or build on an existing platform? (investment risk)
Competitive 4.2. To what extent do we have
(8) a path to market and business 0 0 0 0
model to be successful? (market share risk)
4.3. To what extent do we have the experience, skills,
1 1 8 8
and human resources to be successful? (project risk)
Strategic Fit 5.1. How well is this opportunity aligned with the
3 3 18 18
(6) strategic plan for our organization?
5.2. To what extent does this opportunity open the door
1 1 6 6
to new business in the future?
5.3. To what extent are there overriding factors? 1 1 6 6
Risk/Reward 6.1. What are the capital requirements? (financial risk) 1 1 6 6
(6) 6.2. What are the full-time equivalent requirements?
1 1 6 6
WORTH
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Other reason is product 1(detect by keyword) classify files quicker than another
product and our target market is classify many documents, so the product 1 can make
more benefit to consumer.
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2.2 Product Concept Development
Product Idea
The automatic classification system will add into the internal machine of the fax
machine, and the system will classify and integrate objects such as documents which is useful
to the office user.
Product Concept
The hardware and software equipment of the new fax machine is comprehensively
designed and upgraded. The AIR (Automatic Information Retrieval) intelligent system of the
fax machine is equipped with the brand-new word recognition function and self-judgment
function, and also having the new thinking processor and auxiliary hard disk, it will
automatically detect all the content that received from the documents. In the process, the
accuracy of the content can be confirmed by comparing the content that prepared by the user
or the system can find the materials from online network for data analysis. After completing
the detailed analysis, the AIR intelligent system will classify the data according to the content
displayed in the file. After the classification, the AIR intelligent system will also
automatically store the data in the fax machine, and will also transmit the file to the user who
needs to get the file. Compared with other fax machines on the market, this high-performance
fax machine can process a large number, variety and content of documents more quickly and
users can easily get the files they need during in the processing.
During the whole process of the operation of the fax machine, the fax machine of the
AIR intelligent system does not require manual analysis and integration, and the documents
required by the user need to be extracted from the fax machine at any time. Therefore, it is
very suitable for office users.
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2.2.2 Ability to discuss the individual product decisions
product features
fax machine:
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product style
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product design
fax machine
Dimensions: 495 x 427 x 650mm (Width x Depth x Height)
Weight: 9kg
Design of the fax including font size, colour and images:
o Colour: The document in the fax will start with a solid white background and a
solid black content font colour.
o Font: When faxing, the Calibri font will be used, and the size is defined as size
10. (We recommend a softer rounded font).
o Image: If no pixel is set, it will be based on 480p
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quality level
Advanced calculator that will automatically analyse, organize and store documents,
users do not need to deal with documents by themselves
The automatic computer can turn on the detection function at the same time when
receiving the file, and read and comprehend the file at an average speed of reading
one page per second. After getting the meaning of the content, it will start to put the
file into the corresponding archive.
If the fax machine receives the picture file, the air system will start the UI automation
of the image recognition system to parse it. The system will classify the text, item and
character status in the picture and classify the pattern, and will not harm the picture
Fax files will be transferred at 400mbps over wireless networks and telephone lines
without external interference to avoid data loss
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2.2.3 Positioning Statement
Automatic Information Retrieval (AIR) is made for the people who are working in an
office and using a common fax machine . In offices where many users share fax machines,
fax documents often pile up in the trays of the machines. These documents need to be sorted
by a person for further processing and replies. The consumer can solve the problêm which
uses our system to detect the keywords such as signature, quotation and others , so we don't
need to manually classify, reduce labor costs, and save classification time. This will let
consumers improve the efficiency of employees. During the whole process of the operation of
the faxmachine, the fax machine of the AIR intelligent system does not require manual
analysis and integration and the documents required by the user need to be extracted from the
fax machineat any time.
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Conclusion
The assignment proposal by the principle of marketing gives us an insight into the
reasons why fax machines are not yet obsolete in today's businesses and government units. In
addition, we were able to address the needs of today's society in our research on how to meet
the needs of today's society for fax machines. However, from our initial immature ideas, our
repeated understanding of the product and the advice we received from our teachers made our
ideas for the product more detailed and relevant to the requirements of people for fax
machines. In addition to this, we have continued to refine our ideas through Google Meet
meetings. In addition, we also discuss with our teachers through the Consultation Hours and
give them advice on our ideas so that we can better develop our new products. At the same
time, we are constantly working to improve our new products as Steve Jobs said "Creativity
is just connecting things."
In the future, we will be exposed to more new things and new knowledge, and we will
all face new challenges. In this progressive society, we have seen many new creations and
improvements that have changed the entire market, such as movie tapes that have been
eliminated from online movies, the gradual improvement and enhancement of the functions
of telephones, and others. We are very fortunate to be able to see the changes in the market
and the improvement of products in this proposal discussion, and begin to slowly understand
the truth and significance. This is a new challenge and a new goal for us. We also look
forward to the market economy knowledge we can learn this time in the future to help us in
the discussion and research and development of new products in the future, and hope that we
can continue to progress and learn from it.
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Reference
Aashish Pahwa. (February 28, 2022). Marketing Environment: Explanation, Components, &
Importance. Retrieved September 16, 2022, from https://www.feedough.com/marketing-
environment/
MBA Skool Team. (October 30, 2021). Cultural Environment - Meaning, Importance &
Components. Retrieved September 16, 2022, from https://www.mbaskool.com/business-
concepts/marketing-and-strategy-terms/1802-cultural-environment.html#:~:text=Cultural
%20environment%20is%20the%20behavior,the%20right%20time%20%26%20right
%20price
What Does A Marketing Segment Manager Do. (2020, October 2). Retrieved September
12, 2022, from https://www.zippia.com/marketing-segment-manager-jobs/what-does-a-
marketing-segment-manager-do/
Matt Grech. (August 12, 2016). Retrieved September 16, 2022, from
https://getvoip.com/blog/2016/08/12/powerful-online-faxing-features/
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Hsu A. (2022, September 14). 【名人語錄】50 句 賈伯斯經典名言語錄:人生有限,別
浪費時間為他人而活(中英文對照) Steve Jobs Quotes. Ariel Hsu 的祕密花園. Retrieved
September 16, 2022, from https://arielhsu.tw/steve-jobs-words/
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Appendices
Action steps of REAL, WIN, WORTH:
Although project screening teams vary by company, type of initiative, and stage of
development, effective teams typically involve members from across functions, including
R&D, marketing, and manufacturing. Service business teams would also include members
from systems and IT. They should work with senior managers who are familiar with the
screen and who can dispassionately push for accurate answers. The development team then
answers the six fundamental questions by exploring an even deeper set of supporting
questions. The team determines where the answer to each question falls on a continuum
ranging from definitely yes to definitely no. A definite no to any of the fundamental questions
typically leads to termination of the project, for obvious reasons.
1. Real:
The first set of questions focuses on the market. Is there a need or desire for the product? Can
the customer buy it? Is the size of the potential market adequate? Will the customer buy the
product? Are there subjective barriers to purchasing it? Is there a clear concept? Can the
product be made or the service designed? Could it be created with available technology and
materials, or would it require a breakthrough of some sort? If it can be created, can it be
produced and delivered cost-effectively, or would it be so expensive that potential customers
would shun it? Will the final product or service satisfy the market?
2. Win:
Assuming that there are no definite “No’s” in the first step, move on to exploring the
competitive environment. Can the product or service be competitive? Does it have a
competitive advantage? Can someone else’s offering provide customers with the same results
or benefits? Can the advantage be sustained? How will competitors respond? If we were
going to attack our own product or service, what vulnerabilities would we find? How can
we reduce them? Would the product or service survive a sustained price war? Can our
company be competitive? Do we have superior resources? Do we have appropriate
management? Does the organization have direct or related experience with the market, are its
development-process skills appropriate for the scale and complexity of the project, and does
the project both fit company culture and have a suitable champion? Can we understand and
respond to the market?
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3. Worth It:
Finally, if the R-W-W Screen shows promise in the first two steps, it’s time to explore the
risks vs. payoffs. Will the product or service be profitable at an acceptable risk? Are
forecasted returns greater than costs? Are risks acceptable? How will small changes in price,
market share, and launch timing affect cash flows and break-even points? Does launching the
product make strategic sense? Does the product or service fit our overall growth strategy?
Will it enhance the company’s capabilities by, for example, driving the expansion of
manufacturing, human capital, logistics, or other functions? Will it have a positive or a
negative impact on brand equity? Will it cannibalize or improve sales of the company’s
existing products or services? (If the former, is it better to cannibalize our own products than
to lose sales to competitors?) Will it enhance or harm relationships with stakeholders-dealers,
distributors, regulators, and so forth? Does the project create opportunities for follow-on
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All innovation involves risk, but by answering all the relevant questions in the R-W-W
Screen you will have completed an effective due diligence analysis. You can be more
confident in your recommendations, more influential with key stakeholders, and more likely
to focus your innovation resources on projects that are well worth the costs. Summary
of Video Recording
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Brief report about the recorded
After we put forward the matters that need to be prepared for this report, each team member
began to put forward their own ideas and suggestions, and then we voted on the satisfactory
works.
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Group Leader’s declaration
(Each group member, including the group leader, must individually fill up and submit this form. This
form is to be inserted in the final submission.)
For the purpose of completing this assignment, I have performed the following tasks (please
list):
Conclusion
I hereby declare that I have assessed the final submission and I take full responsibility
should there be any inaccuracies, incompleteness, omissions, delays or non-submission.
Date : 17 / 09 /2022_______________________
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Group Member’s Declaration
(Each group member, including the group leader, must individually fill up and submit this form. This
form is to be inserted in the final submission.)
Student ID : 1211307541___________________
For the purpose of completing this assignment, I have performed the following tasks (please
list):
Executive Summary
I hereby declare that I have assessed the final submission and I take full responsibility
should there be any inaccuracies, incompleteness, omissions, delays or non-submission.
Date : 17 / 09 /2022_______________________
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Group Member’s Declaration
(Each group member, including the group leader, must individually fill up and submit this form. This
form is to be inserted in the final submission.)
Student ID : 1211307945___________________
For the purpose of completing this assignment, I have performed the following tasks (please
list):
I hereby declare that I have assessed the final submission and I take full responsibility
should there be any inaccuracies, incompleteness, omissions, delays or non-submission.
Date : 17 / 09 /2022_______________________
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Group Member’s Declaration
(Each group member, including the group leader, must individually fill up and submit this form. This
form is to be inserted in the final submission.)
Student ID : 1211307913___________________
For the purpose of completing this assignment, I have performed the following tasks (please
list):
Executive Summary
I hereby declare that I have assessed the final submission and I take full responsibility
should there be any inaccuracies, incompleteness, omissions, delays or non-submission.
Date : 17 / 09 /2022_______________________
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Group Member’s Declaration
(Each group member, including the group leader, must individually fill up and submit this form. This
form is to be inserted in the final submission.)
Student ID : 1211311172___________________
For the purpose of completing this assignment, I have performed the following tasks (please
list):
Conclusion
I hereby declare that I have assessed the final submission and I take full responsibility
should there be any inaccuracies, incompleteness, omissions, delays or non-submission.
Date : 17 / 09 /2022_______________________
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