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COMMUNICATION SKILLS COURSE

PRE-TRAINING ASSESSMENT ACTIVITY

Encircle the best option:


1. __________ communication includes tone of voice, body language, facial
expressions, etc:
(a) Non-verbal.

(b) Physical.

(c) Verbal.

(d) Language.

2. Which of the following is an example of “Psychological Barrier” to communication:


(a) Loud Noise.

(b) Rich Vocabulary.

(c) Fractured arm.

(d) Perception.

3. You have a discussion with a friend about the role of electronic media. You
don't agree with them. What should you do?

(a) Change the subject.

(b) Say what you believe.

(c) Get angry with your friend.

(d) Prove yourself true at any cost.

4. The _____ is the person who decodes and attaches some meaning to a message:

(a) Receiver.

(b) Sender.

(c) Manipulator.

(d) Teacher.

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5. Which of the following is positive body language to use when speaking?

(a) Fold your arms or cross your legs.

(b) Stand behind a lectern and keep your body hidden.

(c) Keep arms open and use open gestures.

(d) Shifting weight from one foot to another.

Provide short answers:

1. Describe the process of communication and list down its key components.

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2. Differentiate between “Content” words and “Function” words.

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3. What is intonation and why is it important?

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4. Write the components of effective communication according to your viewpoint.

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5. What are the “Barriers to Communication”? State three examples.

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Describe people and atmosphere inside your favourite restaurant / shopping
mall.

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