Professional Documents
Culture Documents
June 21
Magnum Insurance
337 Deerborne Avenue
Banff, Alberta, T2N 4S5
Canada
This letter is to inform you that we have received your insurance claim for hail damage to
your home, and we are processing it. As you know, the powerful storm last week
139.
affected the entire city. As a result, an overwhelming number of homeowners
140.
assistance. Nevertheless, we are working as speedily as we can to handle these applications.
An adjuster can inspect your property in a few days. You can speed up the process by
presenting documentary evidence ahead of time. Still, it may take some weeks to complete all
the necessary forms and prepare a compensation ——We hope you understand. The funds
you'll need to carry out the necessary repairs will be transmitted to you as quickly as possible.
Judith Underwood
Claims coordinator
TEST 2 PART 6 59
Questions 149-150 refer to the following letter.
August 14
Theodore Cummings
Account Manager
Revtech Systems
5620 Prescott St.
Portland, OR 97218
I picked up a brochure on your company at a recent trade fair and wanted to inquire about
purchasing one of your point-of-sale (POS) systems. It says on your brochure that you can
customize a POS system for almost any type of business. I run the above-named spa, and we sell
products, including name-brand lotions and creams, and offer services such as massages and
various other treatments.
I appreciate the fact that your POS system can track sales of goods or services paid for with cash,
as well as debit and credit cards. I also like that it can generate detailed sales reports. However, I
want to know whether it can also show items that have been sold at discounted prices or that
have been paid for with points. I hold occasional promotions, hand out gift cards, and maintain
a rewards program for frequent customers. For this reason, I'd like the POS system to track items
sold under those categories and reflect them in the sales report.
Please let me know when we can meet to discuss this further. I'd like to have a new system up
and running by October 15. You can reach me during our regular hours between 8:00 a.m. and
7:00 p.m., Tuesday through Sunday, at 555-2306. Thank you.
Sincerely,
Shauna Gillis
Proprietor
Hilltop Spa and Wellness Center
149. According to the letter, what can Revtech's 150. What is suggested about Hilltop Spa and
POS system do? Wellness Center?
(A) Print out gift cards (A) It is open seven days a week.
(B) Analyze inventory levels (B) It manufactures its own line of
(C) Produce sales data products.
(D) Create custom invoices (C) It allows people to use reward points
as payment.
(D) It will be expanding to another location
in October.
As a Hanson-Roves employee, you are entitled to sick absences, during which you will be paid for
time off work for health ------- . To avoid deductions to your pay you ------- to provide a
135. ' 136.
physician-signed note as documentation of your illness . ------- should include the date you were
137.
seen by the doctor, a statement certifying that you are unable to perform the duties of your
position, and your expected date of return . Your supervisor will then forward the documentation to
Human Resources. ------- . Employee health records can be accessed only by those with a valid
. 138.
business reason for reviewing them.
24
Questions 186-190 refer to the following e-mail, list, and article.
42
Health Day at Hesidion Clinic oral health provided me with the most helpful
by Shai Herzog on April14 information," said attendee Liana Stawinski.
By far the most popular event was
Hesidion Clinic hosted a successful Health nutritionist Jillian Opala's presentation on
Awareness Day this past Saturday. The healthy eating habits. More than 100
event was held as a way to thank the people, many of them retirees, flocked to
community for supporting the clinic over hear the latest on super foods. The event
the past 15 years. It was well attended by took nearly twice as long as expected, as
both Hesidion Clinic patients and members Ms. Opala answered a steady stream of
of the general public. participant questions.
Attendees participated in a variety of Children were delighted to take part in a
presentations and everyone received free health contest involving questions about
water bottles, notepads, and other items general health and hygiene. The winners
from event sponsors. Participants who received toys and certificates from the
provided a special code were offered a game host. The day was such a success that
complimentary physical checkup from the Hesidion Clinic director, Lance Verhoeven,
team of clinic physicians. is already considering making it an annual
During the event, a sizable line formed event.
at Dr. Thierry Daumas' table. "I came out
today to learn about skin care and advances
in eye-care technology. But Dr. Daumas' talk
about how to prevent cavities and improve
186. What is Ms. Slawinski encouraged to do? 189. What is indicated about the presentation on
(A) Complete a survey food?
(B) Go to an event (A) It was filmed.
(C) Organize some activities (B) It was postponed.
(D) Meet with Mr. Stoch (C) It attracted a lot of attention.
(D) It was given by a retired clinic
187. How did some attendees get a free health employee.
checkup?
(A) By arriving when the clinic opened 190. Who most likely distributed certificates?
(B) By attending Dr. Daumas' talk (A) Mr. Stach
(C) By responding to an e-mail from (B) Ms. Hayashi
Mr. Stach (C) Ms. Spillane
(D) By winning a competition (D) Mr. Verhoeven
TEST 1 43