QFD: House of Quality

Project:
Revision:
Date:

Correlations
Positive +
Negative −
No Correlation
+

Relationships − −
Strong ●
Moderate ○ − + +
Weak ▽ +
Direction of Improvement
− − +
− + + −
Maximize ▲
+ − +
Target ◇
− + + + − +
Minimize ▼
+ + − + − +
Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Direction of Improvement ▲ ▼ ◇ TINGGI SANDARAN PUNGGUNGI Customer Competitive Assesment

LEBAR SANDARAN PUNGGUNG

MOTIF SANDARAN PUNGGUNG

Requirements

PANJANG SANDARAN TANGN

Functional

TEMPAT T AS DI BAWAH

WARNA YANG MENARIK

Competitor #4: Product Name

DESAIN YANG SIMPLE

Competitor #2: kursi paud 2

Competitor #3: kursi paud 3

Competitor #1: kursi paud 1
SANDARAN TANGAN
PEMAKAIAN LAMA

MOTIF SANDARAN

MURAH/MAHAL
TINGGI KURSII
LEBAR KURSI
Maximum Relationship
Customer Importance
Relative Weight
Weight Chart

Customer

Our Product
Requirements
(Explicit and
Row #

Row #
Implicit) 0 1 2 3 4 5

1 |||||||||||||||||||||||||||| 57% 8 9 BENTUK YANG MINIMALIS ● ● ● ● 3 3 4 1 5 1

2 ||||||| 14% 2 9 BAHAN TERBUAT DARI KAYU ○ ● ● ● 5 4 1 2 4 2

3 |||||||||||||| 29% 4 9 HARGA TERJANGKAU ▽ ● ○ ● 1 2 4 0 2 3

4 9 TEMPAT TAS DI BAWAH KURSI ● 4

5 9 MOTIF SANDARAN ▽ ● 5

6 3 TIDAK ADA TEMPAT MINUM ▽ ○ 6

7 9 WARNA SIMPLE ● 7

8 9 DESAIN YANG MENARIK ○ ▽ ○ ● 8

9 9 SANDARAN TANGAN ○ ○ ● 9

10 10

11 11

12 12

13 13

Our Product
14 14
Competitor #1

15 Competitor #2 15
Competitor #3
16 Competitor #4 16
Target for Functional

Target for Functional

Target for Functional

Requirement #1

Requirement #2

Requirement #3

Target

Max Relationship 3 9 9 9 9 9 1 9 9 9 9 9 9
Technical Importance Rating 28.571 557.14 771.43
Relative Weight 2% 41% 57%
||||||||||||||||||||||||||||

Weight Chart
||||||||||||||||||||
|

Our Product 1 3 4 2
Competitor #1:kursi paud 1 2 3 5 1
Competitor #2: kursi paud 2 3 0 4 5
Technical Competitive Assesment

Competitor #3: kursi paud 3 4 1 5 4

5 5 2 1
5

Our Product
4

Competitor #1
3

Competitor #2
Competitor #3
2

Competitor #4
1
0

Template Revision: 0.9 Date: 4/23/2010

Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Christopher Battles