LIRA UNIVERSITY

FACULTY OF COMPUTING AND INFORMATION SCIENCES

DEPARTMENT OF COMPUTER SCIENCE
BACHELOR OF SCIENCE IN COMPUTER SCIENCE

A REPORT ON FIELD ATTACHMENT CARRIED OUT AT LIRA

UNIVERSITY - ICT DEPARTMENT
FROM 01st SEPT, 2022 – 30th SEPT, 2022

By
OPOLOT NELSON
20/U/0586/LCS

Submitted to the Faculty of Computing and Information Sciences in

partial fulfilment of the requirements for the award of Bachelor of Science
in Computer Science at Lira University
DECLARATION

I Opolot Nelson declare that the work in this report is based on my own work carried out
during the field attachment at Lira University, in the ICT department under the supervision of
Mr. Awio Kenneth Ogwal.

I assert the statements made and conclusions drawn are an outcome of my field attachment
and has never been done or submitted by anyone else for the award of a Bachelor of Science
in Computer Science.

I further certify that; I have followed the guidelines provided by the university in writing this
report.

Registration Number: 20/U/0586/LCS

Signature: ……………………….

Date: ……………………………
 APPROVAL

This report is to certify that Opolot Nelson carried out his internship training at the ICT
department of Lira University from 1st September to 30th September, 2022 under the
guidance and supervision of the agency supervisor and academic supervisor.

Agency Supervisor:

Name: Businge Christian

Signature: ……………………………… Date: …………………………………

Academic Supervisor:

Name: Ogwal-Awio Kenneth

Signature: ………………………………… Date: ….............................................

DEDICATION

First and foremost, I dedicate this report to the Almighty God, my creator, my strong pillar,
my source of inspiration, wisdom, knowledge and understanding. He has been the source of
my strength throughout all this internship training and on His wings only I have soared.

I also dedicate this report to my father and mother; Mr. Ogugu Jorem Johnson and Mrs.
Akello Janet Margaret who have encouraged me all the way and whose encouragement has
made sure that I give it all it takes to finish what I started.

To all my brothers and sisters and my supervisors who have been affected by every way
possible by this quest. Thank you, my love for you all can never be quantified. God bless
you.
ACKNOWLEDGMENT

This report has been undertaken in partial fulfilment of the award of bachelor of science in
computer science at Lira University. I want to acknowledge certain institutes and individuals
for their fundamental contributions towards the progress in my academic journey.

First, I want to thank my uncle Mr. Okore Francis for sponsoring my studies and as well as
some living expenses not forgetting my dear sister Lukuja Jovia Grace for always pushing
me through and holding my hand and encouraging me when things go tough. I as well want
to thank the GoU (Government of Uganda) for the sponsorship they offered to me through
District Quota scholarship to help me access University Education.

Bearing in mind previous, am taking this opportunity to express my deepest gratitude and
special thanks to the ICT manager Lira University; Mr. Usaama Kasekende for allowing me
to carry out my internship at his department.

I wish to kindly acknowledge with sincere gratitude, my supervisor; Mr. Businge Christian
for his advice and guidance during the training. It is his unique way of teaching that brought
hope and confidence in me. I want to acknowledge all his collages (Mr. Okallo Daniel and
Mrs. Aboot Faith Irene) for their hard work and motivation they gave to me throughout this
training. I also thank all my fellow internees for the experiences we shared throughout the
period.

Finally, I consider myself to be extremely fortunate to have an opportunity to carry out my

training at Lira University in the ICT department.
ABSTRACT

The internship report in broad-spectrum contains three chapters in which I explain my one-
month internship. The content in all chapters is broadly explained and constructed from the
practical basis carried out at ICT department of the Lira university.

In the opening chapter (Chapter one), I give details of the ICT department Profile, including
its background, Mission, Vision, Strategic objectives and the Core values. In this chapter, I
put emphasis on the historical background of the ICT department.

The second chapter is the most hunted chapter which explains my overall internship
familiarity in one month. This is the main chapter where I record all the work that I have been
executing.

The final chapter (chapter three) is conclusions, suggestions and recommendations, the
performance of the ICT department as well as the internship in general. Meanwhile I have
included my suggestions and recommendations in order to eradicate the weaknesses of their
department. Finally, I have ended my report through including references and sources that I
have used to make this report.
 TABLE OF CONTENTS

Declaration ……………………………………………………………………. i

Approval ………………………………………………………………………. ii

Dedication ………………………………………………………………………iii

Acknowledgment ………………………………………………………………. iv

Table of contents ………………………………………………………………v, vi

Abstract ………………………………………………………………………. vii

List of tables ……………………………………………………………………. vii

List of figures …………………………………………………………………. viii

List of acronyms/abbreviations …………………………………………………. ix

Executive summary ………………………………………………………………. x

CHAPTER ONE: INTRODUTORY CHAPTER ……………………………...1

1.0 Introduction ……………………………………………………………………1

1.1 Objectives of field attachment …………………………………………………

1.2 Location and description of ICT department ……………………………………

1.3 Vision ………………………………………………………………………

1.4 Mission …………………………………………………………………….

1.5 Core values ………………………………………………………………...

1.6 Organisational structure …………………………………………………...

1.7 Organisational analysis ………………………………………….

1.7.1 Strengths ……………………………………………

1.7.2 Weaknesses ………………………………………...

1.7.3 Opportunities ………………………………………

1.7.4 Threats ……………………………………………...

CHAPTER TWO: INTERNSHIP EXPERIENCE ………………………………….

2.0 Introduction ……………………………………………………………...

2.1 Work done during the field attachment …………………………………………

2.2 Duties and responsibilities assigned and how they were carried ……………...

2.3 New knowledge and skills gained during the attachment …………………………

2.4 Relationship between departments / staff and supervisor…………………...

2.5 Challenges experienced and how handled ……………………………

CHAPTER THREE: CONCLUSIONS, SUGGESTIONS AND

RECOMMENDATIONS……………………………………

3.0 Summary ………………………………………………………

3.1 Conclusions ………………………………………………………

3.2 Suggestions and Recommendations ………………………………

3.2.1 To the ICT department LU…………………………….

3.2.2 To the Students …………………………………………

3.2.3 To the University ……………………………………...

REFERENCES ………………………………………………………

APPENDICES ……………………………………………………….
LIST OF TABLES

Table one: Action plan for internship

Table two: Colour codes for standard A

Table three: Colour codes for standard B

Table four: Cross over termination

Table five: Straight through termination

LIST OF FIGURES

Figure one: location of Lira University

Figure two: Organisational structure

Figure three: Network rack in the main server room

Figure four:
LIST OF ACRONYMS

ICT: Information Communications Technology

IT: Information Technology

GoU: Government of Uganda

LU: Lira University

RAM: Random Access Memory

ROM: Read Only Memory

LAN: Local Area Network

WAN: Wide Area Network

GB: Gigabyte

MB: Mega byte

ODEL: Online Distance E-Learning

RJ-45: Registered Jack 45

RENU: Research and Education Networking Uganda

NITA-U: National Information and Technology Authority-Uganda
VLAN : Virtual Local Area Network
WAP: Wireless Access Points
KMS: Key Management Services
IP: Internet Protocol
AIMS: Academic Information Management System
UPS: Uninterruptible Power Supply
ISP: Internet Service Provider
ODF: Optical Distribution Frame
MAC: Media Access Control
CD-ROM: Compact Disc Read Only Memory
NGOs: Non-Government Organisations
EXECUTIVE SUMMARY

This report covers the internship training carried out at LU ICT department. I used this
opportunity to learn IT related tasks, gain more knowledge in related fields and acquire
general knowledge about office.

The tasks carried out include:

 computer hardware and maintenance where students learn how to dismantle and
assemble a computer (laptop, system unit), installing operating systems and softwares
to different types of computers, installing various components like RAM etc and
repairing faulty printers
 fundamentals of networking which include setting up a LAN, troubleshooting a faulty
network, whereby students learn activities like cable termination, punching down and
servers
 web design and development which involves designing a website using Moodle and
web hosting

This documentation also covers new knowledge and skills gained, challenges faced during
internship, recommendations to LU and ICT department.
CHAPTER ONE: INTRODUCTORY CHAPTER

1.0 Introduction

On 1st SEPT, 2022 to 30th SEPT 2022, I had the privilege to join the ICT department of LU
for my internship training.

The main purpose of this internship was to make me acquainted with the necessary and
required skills, knowledge and experience in the field of computer science.

1.1 Objectives of field attachment

The objectives of carrying out my internship at the ICT department of LU were basically;

 To gain a more detailed understanding of the field of computer science

 To get acquainted with the necessary and required skills and experience in the field of
computer science
 To apply and relate the theory done in the classroom to practical work.
 To acquire good professional ethics, code of conduct, and communication skills as far
as office is concerned.

1.2 Location and description of ICT department

The ICT department is located next to the Library of Lira University which is one of the
public University located in Northern Uganda

The ICT department of LU is a department responsible for all ICT related duties of Lira
University like maintaining the websites, creating university emails for both students and
staff, maintaining the LAN network, maintenance of hardware and software
1.3 Vision

A Beacon Centre for Applied Sciences and Technology

1.4 Mission

To provide access to Higher Education and Research and to conduct professional training for the
delivery of appropriate Health Services directed towards sustainable healthy Community and
Environment.

1.5 Core Values

 Management Excellence
 Effectiveness and Efficiency
 Professionalism
 Integrity
 Internationalization
 Team work
 All-inclusiveness
 Accountability and transparency
 Concern for elderly and people with disability
1.6 Organisational structure

ICT Manager
(Mr Usaama Kasekende)

System Website Administrator

Administrator/analyst

Help Desk
Technician

Lab
Attendants

1.7 Organisational analysis

I used the S.W.O.T analysis to figure out some of the findings regarding the performance of
the ICT department of LU. This includes; the strengths, weaknesses, opportunities and the
threats.

1.7.1 Strengths

Qualified and well-trained staff who are well educated to apply their theory into practice. In
this they know what they are doing, they are hardworking, committed, social, punctual and
cooperative and they trained us with competence throughout the training.

The ICT department ensures internet access reaches various departments/ offices within the
university

The ICT department monitors the hardware devices within the university and ensures that
they are functioning properly at all times.
Due to COVID 19, online learning using ODEL has been adopted by the university making
the ICT department so required to train students and lecturers on how to use the learning
platform.

1.7.2 Weaknesses

The ICT department is not an independent department which makes decision making hard
since it requires approval from the department under which they are.

The ICT department does not have enough funds which makes its operation ineffective.

1.7.3 Opportunities

Favourable government policy in a way that Lira University was taken as a public university
has increased its chances of development.

Government funding organisations that have supported research and innovation within Lira
University has boosted the innovation and research experience and skills of Lira University
students giving it a better platform to compete with the bigger research organisations.

NGOs (None Governmental Organisations) and external organisations that have promoted
project funding within the institution has given a chance to exploration especially health-
based projects.

1.7.4 Threats

There are many upcoming institutions therefore competition.

Week Task By when How the task was achieved

Week 1 Networking End of week Running cable, terminating and
punching down
Week 2 Hardware/ Software End of week Assembly of hardware parts,
installation of windows and
activation, printer installations
Week 3 Servers/ Systems End of week Install and configure server and
editing modules on Moodle
Week 4 Cleaning End of week Using blower and other materials
like form cleaner to clean surfaces
 and equipment

CHAPTER TWO: INTERNSHIP EXPERIENCE

2.0 Introduction

This chapter captures all the work done in the organisation, duties and responsibilities
assigned and how they were carried, lessons learnt, skills and experience gained, relationship
between departments and the challenges faced and how they were handled.

2.1 Work done during the field attachment

2.1.1 NETWORKING

Networking is the practice of transporting and exchanging data between nodes over a shared
medium in an information system. Networking involves setting up different computers and
other devices like printers to communicate in a network say a LAN.

The various Network types include:

LAN. This a small geographical area such as a building or an office. It consists of at least two
devices
MAN. This covers a relatively wider area such as a suburb. It consists of interconnected
LAN’S.
WAN. Extends over a large geographical area such as states or countries.
To set up a LAN, various activities have to be carried out in order to make various devices
communicate together, they include;

i) Terminating of Ethernet network cables

An Ethernet cable is a network cable used for high-speed wired network connections between
two devices. This network cable is made of four-paired wires, which are marked with
different colours. It is used for data transmission terminated at both ends of the cable with RJ-
45 connectors or keystone jacks.

Requirements
a) RJ45 It is an 8-pin jack used by devices to physically connect to Ethernet based on
LAN.
b) Rubber boots
c) Ethernet cable

Tools
 a) Crimping tool; Used to trim the end of the cable being terminated to ensure that the
ends of the conducting wires are even and also used to crimp the terminals of the RJ-
45 and the wires of the Ethernet cable in position.
b) Cable tester; Used to verify the existence of a conductive path between ends of the
cable, and verify the correct termination of connectors on the cable.
c) Cable stripper; Used to strip off the insulation in order to expose the wires of the
cable.

Termination standards
There are two cable termination standards;
The arrangement of wires is from left to right in both standards following different color
codes for each standard.
(a) T568A also known as standard A
Color codes for Standard A (T568A)
Green-White
Green
Orange-White
Blue
Blue-White
Orange
Brown-White
Brown

(b) T568B also known as standard B

Color codes for Standard B (T568B)
Orange-White
Orange
Green-White
Blue
Blue-White
Green
Brown-White
Brown

Types of cable termination

(a) Crossover:
One end with T568A and the other T568B
This type of termination is used to connect devices like a PC to a PC, a hub to a hub, a
router to a router, a switch to a switch and a switch to a hub.

Color codes for Color codes for

Standard A (T568A) Standard B (T568B)
Green-White Orange-White
Green Orange

Orange-White Green-White
Blue Blue
Blue-White Blue-White
Orange Green
Brown-White Brown-White
Brown Brown
Table four

(b) Straight through:

Both ends with only one standard. (T568A and T568A or T568B and T568B)
This termination type is used for connecting devices like a switch to a router, a switch
to a PC or server, a hub to a PC or server.

Color codes for Color codes for

Standard B (T568B) Standard B
(T568B)
Orange-White Orange-White
Orange Orange
Green-White Green-White
Blue Blue
Blue-White Blue-White
Green Green
Brown-White Brown-White
 Brown Brown

Cable termination Procedure

a) After collecting all the tools and requirements, the Ethernet cable is stripped using a
cable stripper.
b) The wires are spread to access the spine and it is cut off to make it simple for the
wires to fit in the RJ-45 connector.
c) The wires are straightened and arranged in line with colour codes for the termination
standard required.
d) The wires are cut using the crimping tool to make them be of the same length.
e) The RJ45 is held with the terminals facing me and the wires are inserted carefully not
to alter the arrangement until it reaches the top of the RJ45
f) The RJ45 is then crimped using the crimping tool.

ii) Punching down an Ethernet cable

Requirements

a) Ethernet cable
b) Keystone jack

Tools

a) Punching machine
b) Cable stripper

Steps for punching down an Ethernet cable

a) The Ethernet cable is stripped using cable stripper

b) The wires are spread to access the spine and it was cut off to make it simple for the
wires to fit in the keystone jack
c) The wires are then fixed inside the keystone jack terminals following the colour codes
which are already marked at the back of the keystone jack.
d) The wires are then punched down using the punching machine
 e) The dust cover is put to prevent the dust from entering into the terminals

Under networking we still learnt the following:

(a) Internet access

The university accesses internet provided by RENU through NITA-U optical fiber lines.
RENU is an organization that provides internet to most education institutions and research
institutes in Uganda. RENU works hand in hand with NITA-U that is NITA-U provides
optical fiber lines to RENU. The fiber cables run all the way from Kampala to lira.
The fiber cable is then connected to the university’s main server which distributes to the other
sub servers in different buildings within the university.
The University ICT department is responsible for all the network problems within the
university. Unless the problem is with the fibre cable outside the university then NITA-U
takes responsibility of rectifying it back and if it is within the university then the university
through ICT handles, RENU is responsible when internet is off.

Diagram of LU network

CONNECTION OF ROUTERS AND SWITCHES

The University has a main server room which contains server, ODF, routers and switches and
access points, Ethernet cables. The main server provides distributes the network to other
buildings within the University.

SWITCHES
A switch connects other Ethernet networks through TP cables. Switches offer significant
operational advantages over hubs. Switch forwards data only to the port on which the
destination system is connected by looking at the MAC addresses. Therefore, this means a
switch switches data between ports. They improve performance through avoiding collusion.
There are two types of switches

 Managed switches
 Unmanaged switches
Managed switches; These are switches are configured according to the network setup of a
given purpose before they can start being used in a network.
Unmanaged switches; These are plug and play switches, they auto-configure themselves to
connect devices on a network.

Similarities between managed and unmanaged switches

 Both the managed and unmanaged switch allows multiple devices connected to the
network to communicate with each other.
  Managed switches can be connected to other switches (managed or unmanaged) and
unmanaged switches can also be connected to each other via ethernet.
 Manufacturers produce both types of switches such as CISCO, Dell, D-Link and
Huawei

Table 1: Differences between managed and unmanaged switch

Managed switch Unmanaged switch

Allows LAN traffic to be controlled and Manufactured with a standard configuration
prioritized through configuration changes that cannot be changed
Provide tools to monitor, configure and assist It’s a plug and play
with improving network performance for a
consistent stable network
Expensive because have better technical Quite cheap because they do not require any
specifications and features that allow user configuration.
management and configuration as well as
VLANS

2.1.2 HARDWARE REPAIR AND MAINTENANCE

2.1.2.1 Identification of hardware components and their functions

Identification of hardware components and their functions was done under the guidance of
the university technician, Mr. Businge Christian

1) The motherboard and its components

The motherboard is a printed circuit board and it interconnects multiple components of a

computer and also connects the computer to the external environment through peripheral
devices. The motherboard components include RAMs, CPU, ICs, capacitors, network card,
graphics card, PCI and PCIe expansion slots, Bluetooth adapters, screen fibres, power
supply/jerks.
 (A) RAM: This type of memory reads information randomly and stores it temporarily. A
computer without a RAM cannot display. RAM is one of the major factors that
determine how fast a computer is. RAMs are either static (SD RAM) or dynamic
(DDR RAM) where SD RAMs are generally slow majorly found in old generation
computers while DDR RAMs are faster and are in the new generation computers.
DDR RAMs are in categories of DDR1, DDR2, DDR3, DDR3L, DDR4 and below
are the differences
specifically for a desktop RAM.

Differences between DDR1, DDR2, DDR3 and DDR4

DDR1 DDR2 DDR3 DDR4

Has a notch at the Has one notch at the Has one notch at the Bottom notch is in
bottom bottom on the bottom on the left the middle
extreme left. towards the center. Squared capacitors
Rectangular Few square Squared capacitors 288 pins
capacitors on a capacitors on a on both sides High range of speed
single side single side 240 pins than others.
240 pins Twice faster than Uses less power
Has 184 pins Faster than DDR1 DDR2 compared to others
Uses less power Uses less power

Similarity: All have two notches on both sides.

(B) CPU: This is the brain of the computer. CPUs differ by manufacturers, generations
and speed.
By manufacturers, there are AMD processors where each edge(corner) has missing
pins and Intel processors where only one edge has missing pins and also has resistors
in the middle.
 Intel processors include Pentium (1,2,3,4), Dual Core, Intel Celeron, iCore (i3, i5, i7,
i9) and hybrid processors that are inbuilt on the motherboard.
C) Disk drives: these store data permanently. They include the SDD which stores data
on instantly accessible chips and HDD which uses mechanical platters to read and
write data.
2) The screens
a) Screens are connected to the motherboard by the screen fibres. They are of different
types which include LCD, LED and paper and thus the sizes of the fibres differ.
b) -LCD is the only screen with a power cable to power the screen from an
inverter board which in turn connects to the motherboard.
c) -LED: The screen board is at the bottom, has small display connector than
LCD, is attached to the back cover by hinges and can thus stand alone.
d) -Paper: Has small screen board and small display connecter, is lighter than
other screens and has screws to hold the screen to the back and thus cannot stand
alone without back cover
2.1.2.2 Hardware assembly and troubleshooting
a) Steps of disassembling a laptop
 Clean the surface
 Disconnect it from power
 Remove the battery
 Remove the CD/DVD-ROM
 Remove the HDD
 Remove the casing
 Remove the keyboard
 Remove the motherboard
In assembling, the parts that were removed last are put back first.
NB: I also learnt how to assemble and dismantle a system unit
 b) Steps of troubleshooting a computer
 Identify the problem by interviewing the client
 Develop a solution
 Implement the solution
 Test the solution. If it works, document the problem and the solution.
c) Some of the tools used in troubleshooting and fixing computer problems
 Side calliper
 Rework station
 Digital multi-meter to measure continuity, voltage, efficiency.
 Soldering gun for fixing broken components such as wires using soldering
wire.
 Blower (Air and Heat) for removing broken chips from the motherboard and
drying the board.
 Thermopaste/ coolant for cooling the CPU
 Soldering paste/flux for cleaning the inner parts of the graphics card and other
chips.
 Tweezer for picking hot components from the motherboard considering the
direction.
2.1.2.3 Software installation and configuration
a) Installation of an operating system
Steps
 Create a bootable device e.g., CD, DVD, Flash disk using either Power iso or
rufus
 Identify the functional key that will help you enter the boot menu of the target
device.
 Insert the bootable device into the target machine.
 Restart the target device while pressing the specific key to access the one time
boot menu.
 Change the boot device from the hard disk to the bootable device you have
created.

b) Installation of drivers

 A driver is a set of files that tells a piece of hardware how to function by

communicating with the computer’s operating system.
 Drivers can be installed while offline using software such as Driver pack, SDIO or
online through updating windows.
c) Installation of software applications
  Different software applications have different installation procedures and thus it
is important for one to get genuine software with their guidelines of installation.
 For example, during the installation of the Ease Us data recovery software, all the
files indicated in the figure below should be run following the instructions in the
How to install.txt file.

d) Configuration of BIOS set up and utility

 Restart the computer and press the appropriate functional key to enter the BIOS
setup
 Using the left, right, up and down arrow keys, navigate to the item to be modified
such as date and time
 After making all the required changes, navigate to the exit tab to save changes
and exit

2.1.3 SYSTEMS MANAGEMENT

This was covered under the guidance and supervision of Mrs. Aboot Faith. I was introduced
to Moodle, a LMS (Learning Management System) that allows online teaching, learning and
assessment at different levels of education

I found out that Lira University E-Learning platform was customized from Moodle platform
and I was given access rights as an admin and had to fulfil the task that I was assigned by the
Supervisor that is adding new faculties, Departments and Course units that were introduced
by the University.

A walk through was also done on the University website, IT website and how they can be
managed and updated. This is where the help desk came in and I learnt how to help students
connect to eduroam and a new technique of wireless internet connectivity adopted by the
university.
This gave me a broad understanding on how to manage websites, systems and use of content
management systems to come up with a desirable solution to the need.

Web hosting
Under web hosting we went through the process of installing the Citric Xen Server and
setting it up alongside the NGINX for hosting complete projects such that they can be easily
accessed online.

The process of installing a Xenserver

The first step in the installation is to download the XenServer ISO file. This can easily be
accomplished by visiting the link above or using the ‘wget ‘utility on a Linux system
Now burn the ISO to a CD or using ‘dd ‘to copy the ISO to a flash drive.
Now place the media into the system that XenServer will be installed and boot to that media.
Upon successful boot the user should be greeted by the wonderful Citrix XenServer boot
splash.

At this point simply press enter to begin the booting process. This will boot the user into the
XenServer installer. The first screen will ask the user to provide a language selection.
The next screen asks the user to confirm the reason for booting to this media as well as
provide the option to load extra hardware drivers if needed. In this particular case, it is to
install XenServer to the machine so it is safe to click “OK”.
The next prompt is the obligatory EULA (End User License Agreement). Feel free to read
the whole thing, as your supposed to anyways right, otherwise using the keyboard arrows
move the cursor over to the “Accept EULA” button and hit enter.

The next screen requests the installation device. In this example the RAID setup on the server
is where XenServer will be installed.
The RAID system is reflected as “sda – 556 GB [IBM ServeRAID-MR10k]” For this
guide, thin provisioning is not necessary. Make sure the asterisk (*) character is next to the
hard drive selection to install XenServer and tab to the “OK” button.
The next screen will prompt the user for the location of the installation files. Since the
installer was boot locally with a CD/DVD/USB, make sure to select the “Local Media”
option.
The next step allows for the installation of Supplemental Packs (SP) at the time of install.
For this guide, none of the supplemental packs available will be installed at this point but will
be covered later once XenServer is up and running.
 The next screen will ask if the user wishes to verify that the installer media is not corrupt.
Generally, this is a good idea but is a personal choice. All in all, the verification on this test
server took about 3 minutes from a CD
 Once the verification is completed, if selected during install, the XenServer installer will all
the user to setup some system information.

The next screen will ask the user to choose a management interface. The number of interfaces
that shows up will vary from system to system and the management interface doesn’t have to
be a separate interface. A separate interface can be used to secure administrative access to the
hypervisor itself.
Once the management interface is selected, the system will prompt for how to obtain an IP
address for the management interface. This step will obviously vary from site to site as well.
After determining the IP address information for the XenServer, the system will ask for
a hostname to be set as well as DNS server configuration.
At this point all of the initial configuration parameters will be complete and the Xenserver
installer will be ready to begin the installation of the hypervisor.
The installation will take some time but a progress bar will be displayed. Once the installer is
done, it will prompt the user to restart the system to boot to the newly installed hypervisor (be
sure to remove the XenServer installation disk upon reboot).
Upon removing the installation media and rebooting the system, the user should be presented
with the Citrix Xenserver splash page. Allow the system to continue booting.

Once the booting has completed, the system will present the XenServer control page.

After we successfully installed the XenServer we went ahead to setup the NGINX web server
as well as creating a Virtual machine on the Linux XenServer. The link to the server is
Projects.lirauni.ac.ug
2.2 Duties and responsibilities assigned and how they were carried
I was assigned a task of rearranging programs, departments and courses in “TheBee”
depending on their category.
This was achieved when I was given authority as one of the admins of the website.

Relatedness of university’s taught programs to the field of work

There are some similarities with the taught programs in class and field work to a smaller
extent however to a larger extent the differences are more because in class it is more of
theory knowledge without practical hands-on experience

2.3 Duties and responsibilities assigned and how they were carried
The following are some of the knowledge and skills gained as I was doing internship;
 I was able to learn how to subnet, get the IP address and know the OSI layers
practically.
 I learn how to use the packet tracer which simulates networking devices that are used
to build the network for an institution. Someone who knows how to configure a
network in packet tracer can do it in real life scenarios.
 I learnt how to install software like IBM SPSS, I also activated windows and
Microsoft office packages.
 I learnt how to terminate and punch down an Ethernet cable.
 I was also able to learn something about hosting a website using Xenserver.
 I learnt all the basic knowledge about fibers, how to splice an optic fiber.
 I also learn how to assemble and disassemble the computer.
 Interpersonal skills I gained through interaction with my supervisors and colleagues.

2.4 Relationship between the department/staff and supervisor

The department has the manager who supervises the works of the other ICT staffs like
network administrator, system administrator, help desk technician and the lab technician. The
services of the ICT department are needed in every office at the university so it cuts across all
offices.
2.5 Challenges experienced and how handled
 Dust was too much especially when cleaning the server rooms so we had to put on our
face mask.
 I did not get enough opportunities to terminate optic fibre cable since it is done by the
external fibre companies for example FiberJoint Uganda Ltd based in Kampala.

 Working on the ceiling board was a big challenge because of too much heat but we
could not do anything about it except only to endure with it.
 Internet was not stable that really interrupted us when we were installing a server.
However, we succeeded though it took us a lot of time

 Too much work under the sun that is as we were splicing the optical fiber in one of
the manholes to connect back internet to the new building of sexual reproductive
health which had been cut off the network due to a broken fiber.
 CHAPTER THREE: CONCLUSIONS, SUGGESTIONS AND
RECOMMENDATIONS

3.0 Summary

This chapter marks the end of my internship report and it is concerned with the Conclusions,
Suggestions and recommendations so as to eradicate the weaknesses of the ICT Department
of Lira University.

3.1 Conclusion
Lira University sends out students for field attachment with the main objective of enabling
the students to get hands-on real-life experiences in environments they are expected to work
in when they graduate. LU-ICT was well prepared to take on the student for field experience.
Internship training has done alot to me as it has exposed me to the outside world. it has
enabled me to expand my knowledge in the field of information technology as I have learnt
new experiences such as professional skills and how to apply the knowledge, I learnt in class
to influence change in the world. It has expanded my knowledge in Networking, web design
and development, hardware repair and maintenance and web hosting. I thank the department
of computing and information sciences for organizing internship training for students as it has
added more value to my experience. I also appreciate the administration of LU-ICT
Department for offering me a place of internship and guiding me through the internship
period.
3.2 Suggestions and Recommendations
The following are the intern’s recommendations for improvement of field attachment.

3.2.1 To the ICT department LU

 The department is advised to focus on giving interns strict deadline-based tasks in
order to achieve more outputs in the short time.
3.2.2 To the students
 Future interns are advised to get into the practice of expected documentation and good
record keeping while doing field attachment.
3.2.3 To the University
 While the university also is advised to shift the course LIT 2208 Field Attachment to
the third year of study and allocate it more time in order to fully achieve its aims and
objectives.
 Lira university guide students in choosing places of internship depending on what the
student is interested in learning from the field, this enables them acquire more
knowledge in that particular field of interest. One of the ways to achieve this is
through patterning with some institutions offering internship for students.
 Students should be allocated more time for doing internship training due to the
benefits and exposure to the outside world that internship offers. The time period of
one month allocated was not enough to learn all the skills of interest. The university
should allocate students at least a period of 8weeks.
 REFERENCES

The “vision, mission, core values” of LU; Retrieved from

https://lirauni.ac.ug/vision-and-mission/

Location of Lira University; Retrieved from

https://www.google.com/maps/place/Lira+University/@2.2509766,32.8210473,15z/
data=!4m5!3m4!1s0x0:0xcc7e812a09d97f5a!8m2!3d2.2509766!4d32.8210473