Danwadag Housekeeping Company

Hodan, Mogadishu, Somalia

252613898089
TENDER DOCUMENT

FOR HOUSE KEEPING

AND

FACILITY MANAGEMENT SERVICES

 TENDER NOTICE FOR PROVIDING HOUSE KEEPING AND FACILITY MANAGEMENT SERVICES FOR
Danwadag Housekeeping Company

1. Danwadag Company invites sealed tenders from the interested and eligible tenderers to
provide housekeeping and facility management services for Danwadag Medical Center for
One year which is extendable further with mutual understanding, if needed.

Name of Work Tender Form Estimated Earnest Security Last Date of Date of
fee Annual Cost Money Deposit (SD) Receiving of Tender
for a year Deposit sealed tender Opening
(EMD) bids
Housekeeping
and facility
Management
Services for
Danwadag
Medical
Center

Total Plot
Area : Approx.
35043 Sq. Mtr

Total Built-up Usd Usd Usd Usd 13-11-2022 15-11-2022

Area : Approx. 2000 55 1.10 2.75
26420 Sq. Mtr 1:00 PM 1:00 PM

Total
Landscape &
Horticulture
Area : Approx.
12665 Sq. Mtr

All tenderers are requested to read the tender document carefully including its terms and
conditions, procedures to fill the tender form and tender assessment criteria.

TENDER DOCUMENTS CONSIST THE FOLLOWING:-

 2. Eligibility criteria
3. General Instructions to Tenderers
4. Scope of Work
5. Resource requirement
6. Technical Bid

ELIGIBILITY CRITERIA
1. The Tenderers must have an experience of handling the housekeeping work in reputed
organisation including Govt& PSUs for at least three years supported by documentary
evidence and must have among list of big clients, at least three Govt./Semi-Govt./PSUs.
Certificates of satisfactory performance from these three clients are also to be submitted
along with tender.

2. The tenderer should have at least;

a) One similar work contract

i. OR
b) Two similar work contracts

3. The tenderer must be registered with the Government

 Registration certificate under contract labour (R & A) Act 1970
 Any other registration / licence which is mandatory for such agencies stipulated by
concerned authorities from time to time such as Storage of Hazardous Chemicals.
4. The following documents must be submitted along with tender:-
a) . Audited Balance Sheets of preceding three years with Income and Expenditure statement
and Profit and Loss Account & Audit report of last three years.
b) . Income tax returns of last three years.

5. The Tenderer should have sufficient employees on its rolls specifically trained for
housekeeping work. Full list of the employees, viz., name, age, employee code,
designation, experience in the field of housekeeping

6. The Tenderer should have a valid labour license and license for providing Pest control and
storing chemicals used for the same including Hospital Waste Management (other than Bio
Medical Waste) services as applicable.

GENERAL INSTRUCTIONS TO TENDERERS

Eligible and willing agencies are advised to visit the hospital site to get an onsite assessment of the
work on any working day between 10.00 AM to 04.00 PM and on Saturday from 10.00 AM to 01.00
PM.

1. The closing date and time for receipt of tenders will be on 13-11-2022 At 1:00 PM
2. The Tender will be opened at 1.30 PM on 15-11-2022
 3. A pre-bid meeting shall be held at the Danwadag Medical Center to clarify any queries of
the tenderer on 10/11/2022 at 01.30 P.M.
4. The Tenders are to be submitted as per two bid system i.e. Technical bid and Financial Bid.

a) The technical bid should contain the papers to fulfil all the eligibility criteria, certificates of
experience, satisfactory performance certificates, undertaking as per instructions, work
plan and list of the equipments, tools and tackles required for the job.
b) Financial bid should contain the rates quoted for the services to be provided as per the
instructions given in this tender document.

SCOPE OF WORK
Area of work:
All open and covered area within the boundary of the Danwadag Medical Center will be in the
scope of housekeeping services to be provided by the contractor
Total Plot Area : Approx. 35043 Sq. Mtr
Total Built-up Area : Approx. 26420 Sq. Mtr
Total Landscape & Horticulture Area : Approx. 12665 Sq. Mtr

The aim and objective is to provide a high level of a clean, hygienic and presentable look to the
entire area. The contractor and his management team will supervise the awarded work. The
Contractor has to ensure that the staff deployed is dressed in neat and clean uniform approved by
the Danwadag Medical Center .

General Instructions:

1. All collection, storage, transportation and disposal of hospital waste shall be in accordance
with Bio-Medical Waste Management and Handling

2. A detailed Hospital Waste Management Plan shall be prepared and got approved from
DMC before starting the work.

3. Waste shall not be transferred from one bag to another. Bags should be tied when three
fourths full.
4. Covered Trolleys should be used for transportation. Before final disposal/treatment, waste
should be kept in specified location and in specific liners and containers.
5. The scope includes segregation, collection, storage, transportation within and outside the
hospital until final disposal.

General Requirements and Documentation

• Organisational structure and line of authority

• Housekeeping manual and all SOP ( Standard Operating Procedures)
• List of equipments used
• Colour coding
• On job training and documentation
• Description for each category of housekeeping

Daily Services
Housekeeping/ cleaning services should be provided round the clock on all days including holidays,
so that all areas are spic and span all the time. Working hours should be adjusted in such a manner
that cleaning work in the morning should be completed well before 6.30 AM in rooms where work
starts at 7:00 AM.

Housekeeping staff has to do following activities for all hospital rooms / blocks of all the
departments, stores, canteen, kitchen, consultants chambers, wards, ICUs, operation theatres,
CSSD, laundry, labs, blood bank, all corridors and all covered and open areas

Weekly Services
The deep cleaning of the entire area will be done by the Contractor once a week as under:-
1) Dusting of entire area including windows / windowpanes/ doors / ledges /
elevation frames etc.
2) Cleaning of ceilings and high walls, removal of wash / spit stains on walls, cleaning
of roofs, porches etc.
3) Cleaning of sanitary fittings, toilet drain pipes etc. in the toilets with standard
cleaning material.
4) Cleaning of all windows glasses and grills with detergent/ cleaning agents.
5) Washing of roads, lawns, paths etc with High Pressure Jet machine or as per
requirement/direction...
6) Clean all chrome fittings, glass frames, soap holders etc. to a shiny finish.
ADDITIONAL SCOPE AND PARTICULAR CONDITIONS FOR HOSPITAL:

Housekeeping in the hospital conditions is different than the house keeping services in
other commercial organisations. Housekeeping staff has to work between the infected patients
and has to handle dangerous infected materials and waste. Along with the routine housekeeping
activities the house keeping staff has to show his /her humanitarian concern
towards the patient and provide him all types of required help and services. Such services may be
need based and might not have been included in the general scope of work but they have to be
provided by the house keeping staff if needed.

In case of any differences, these particular conditions of Contract shall supersede the General
Conditions of Contract. The services shall be provided round the clock on all days including
holidays. The services include:

a. Cleaning of the whole premises including toilets and open areas.

b. Wet moping of covered areas.
c. Cleaning of window panes and door panels.
d. Cleaning and dusting of furniture and fittings.
 e. Vacuum Cleaning of all Carpets and upholstered furniture.
f. Any other work within the scope of the specialized services.

PROVISIONAL CLEANING SCHEDULE

no ACTIVITY FREQUENCY AGENTS USED

1. OT AREA
1 Garbage Removal After every case As per the BMW
guidelines

2 Mopping after every case Germicide

3 Garbage removal from the OT corridor When bags are 3/4th As per the BMW
full Guidelines

4 Washing of OT Once a week Detergent

2. ICU

1 Garbage Removal Thrice a day/ When As per the BMW

bags are 3/4th Full Guidelines

2 Dry mop Every two hour Feather brush

3 Dusting Every two hour Z colour duster

4 Mopping Every two hour Germicide

5 Washroom & wash basins Cleaning Every hour Germicide

3.MODERATE RISK AREA WARDS

1 Garbage Removal Thrice a day/ When As per the BMW

bags are 3/4th Full Guidelines

2 Dry mop Every two hour Feather brush

3 Dusting Every two hour Z colour duster

4 Mopping Every two hour Germicide

5 Washroom & wash basins Cleaning Every hour Germicide

4. PUBLIC AREA WASHROOM

1 Cleaning Every hour Germicide

2 Washroom & wash basins Cleaning Every hour Germicide

5. LOBBY

1 Garbage Removal Thrice a day/ When As per the BMW

bags are 3/4th Full Guidelines

2 Dry mop Every two hour Feather brush

3 Dusting Every two hour Z colour duster

6. LABORATORY

1 Garbage Removal Thrice a day/ When As per the BMW

bags are 3/4th Full Guidelines

2 Dry mop Every two hour Feather brush

3 Dusting Every two hour Z colour duster

4 Mopping Every two hour Germicide

5 Cleaning of work Benches Twice a day /when 0.25% Hypochlorite

required

6 Assist in Fumigation Once a week Bacillocid

RESOURCES REQUIREMENT
All Dust Bins And Coloured Waste Disposable Bags will Be Provided By The Hospital.

THE CONTRACTOR HAS TO PROVIDE THE FOLLOWINGS

1. All The Cleaning Material, Soap Solutions, Room Fresheners, Naphthaline Balls,
Disinfectants, Deodorants, Any Other Articles/Solution/Checmical As Mentioned In This
Tender Document Will Be Provided By The Contractor.

2. All the manpower, equipments, tools and tackles, their accessories /refills pertaining to
housekeeping services will have to be provided by the contractor.
 3. For Horticulture Services, the contractor has to procure manpower, equipment etc. The
hospital will only pay for the services.
4. Following equipments, tools and tackles are minimum and mandatory to be provided to
the housekeeping staff by the contractor. These numbers, however, can be increased as
per requirement but payment will only be done as per financial bid. Minimum No. of
Equipments, tools, tackles etc have to be maintained in the hospital at all times. A record
of all these items should be kept by the Supervisor

LIST OF EQUIPMENTS, TOOLS & TACKLES

NO Description Number required (Mandatory)

1 SCRUBBING MACHINE 6
2 WET/ DRY VACCUM CLEANER 3
3 HIGH PRESSURE JET 3
4 WRINGER TROLLEY 15
5 CADDY BASKET 20
6 ALUMINIUM LADDER 18’, 12’ & 4’ 3
7 Equipments for Pest control and Rodents control As per slandered guide lines
8 SWEEPINGBRUSHES(DRYDUST CONTROL MOPS) Minimum 15

The minimum Numbers of items given above is to be kept maintained by replacement whenever
required. In case if these equipments are not able to ensure an effective. Efficient and timely
housekeeping management in the hospital the Contractor will have to increase the numbers as per the
requirement, no payment whatsoever will be made for these additional quantities.

5. The following quantities of cleaning material and aids for a month shall be
procured by the Contractor and shall be stored in the store room and issue to the
staff on daily basis as per requirement. The Consumables to be used are to be
got approved by ESIC Authorities. Records shall be maintained which shall be
opened to the inspection by ESIC Authorities.

LIST OF CLEANING MATERIALS & AIDS

Sr. No. Items Qty. Sr. No. Items Qty.
1 Dust Control Refill 30 Nos. 11 Brasso 15 Ltr
2 Kent Mop Refill 900 Nos. 12 Cleanzo/ Phenyl 180 Ltr
3 Detergent 100 Kg 13 R1 (Bathroom Cleaner) 100 Ltr
4 Vim 100 Kg 14 R2 (Bathroom Cleaner) 100 Ltr
5 Multi Cleaner Solution 60 Ltr 15 R4 (Furniture Cleaner) 100 Ltr
 6 Room Spray (Premium) 100 Bottles 16 R6 (Toilet Cleaner) 100 Ltr
7 Auto Spray 200 Nos. 17 Vacuum Pump 6 Nos.
8 Odonil 200 Nos. 18 Colin Dispenser 6 Nos.
D7 (Stainless Steel
9 U. Cubes 80 Nos. 19 15 Ltr
Polish)
10 N. Balls 10 Kg. 20 Dettol Anti Septic 100 Ltr

TECHNICAL BID

FOR HOUSE KEEPING AND FACILITY MANAGEMENT SERVICES IN Danwadag

Medical Center

DETAILS OF TENDERER

NAME OF TENDERER / NATURE OF

1
FIRM

NAME OF PROPRIETOR/
2
DIRECTORS/ PARTNER

3 FULL PARTICULARS OF OFFICE

(a) Address

(b) Telephone No.

(c) Fax No.
(d) E-Mail Address
4 REGISTRATION DETAILS

(a) PAN / GIR No.

(b) Service Tax Registration No.

(c) E.P.F. Registration No.

(d) E.S.I. Registration No.

(e) Labour Licence No.

 Licence No. for Pest control &
(f)
storing chemicals
Any other registration which is
(g) mandatory for such agencies
stipulated by Concerned authorities.
5 DETAILS OF EARNEST MONEY DEPOSIT

(a) Amount (Rs.)

(b) D.D. / B.C. No. and Date

(c) Drawn on Bank

(d) Valid up to

Total Turn Over of three preceding

6
Years
(a) 20 -

(b) 20 -

(c) 20 -

7 Total Nos. of Captive Manpower as

on the day of filing the tender.

DETAILS OF STAFF
 Experience
in
Sr.No. Name Employee Code Qualification ESI No. P.F. No Housekeepin
g
(Yr.)

DETAILS OF THE EXISTING CONTRACTS

Name and Address of Details

the Organisation, Regarding Duration of Contract
Name, Designation the Contract Value of
and Contact Including Contract From To
Telephone / Fax No. total (Rs.)

of the Officer Manpower

DD/MM/YY DD/MM/YY
concerned deployed

B
 C

Additional information, if any

The above format must be used to provide employee details.

The above format must be used to provide requisite details

Signature of Tenderer

Date: Name :

Place: Seal:
 CHECK LIST OF THE DOCUMENTS TO BE SUBMITTED WITH THE TENDER
Confirm the enclosure of all the below listed documents without which tenderer may not be
eligible to participate in the tender.

Confirm
S. No. Items
(Yes/No)
1. Earnest Money Deposit
Tender form with complete technical bid and Financial bid, with
2.
all
pages serially numbered , signed and stamped on each page
Audited Balance sheet of last three years with details of annual
3.
turnover , profit & loss account etc.
4 Income tax returns of last three years.
5. Attested Photo copy of PAN Card
ESI Registration certificate copy with last three year payment
6.
details.
EPF Registration certificate copy with last three year payment
7.
details.
8. Service Tax registration certificate with details of the last
payment.
Registration certificate under central labour law authorities. Copy of
9.
valid labour licence.
10 Minimum wages payment/clearance certificate from LEO.
Documents in support of contracts fulfilled in last 3 years along with
11.
their values in support of the experience and financial credibility.
 Satisfactory completion of contract certificate from previous
12
organizations. ( Minimum three required)
License for providing Pest control services and storing chemicals
13.
used for pest and rodents control.
14. Declaration as per Annexure V.

Signature of Authorised Person

Date: Full Name:

Place: Company’s Seal: