Project H&S Plan Example

Project Specific Health and Safety Plan:
Airtel RAN Project - Nigeria
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material requires the prior written consent of Nokia. This material also contains confidential information, which
may not be disclosed to others without the prior written consent of Nokia.
Author Ayeni Rita

Owner Julius Oluwole
Organization CO E&A MEA MS CEWA QH&S
Approver Fadi Zuba
Document ID D515727744
Document location Sharenet, HSS Intranet
Version Status Date Handled by Comments

0.1 Draft 01-04-2018 R. Ayeni First Draft
1.1 Approved 18-11-2019 R. Ayeni
18-02-2019 – NIG_QHS_Airtel_HSP04042019_v1.1 © Nokia 2018

Table of Contents
1 Introduction............................................................................................................................4
2 H&S Legal and Customer Requirements...............................................................................5
2.1 H&S project management process in Customer Operation....................................................5
2.2 Nigeria Legal Requirements:.................................................................................................6
3 Project Risk Categorization....................................................................................................6
3.1 Project Details........................................................................................................................6
3.2 Risk categorization.................................................................................................................7
4 Project H&S Resources..........................................................................................................7
4.1 Key Contacts and Responsibilities.........................................................................................7
4.2 Roles and Responsibilities.....................................................................................................8
5 Method of Delivery and Suppliers.........................................................................................11
5.1 Nokia Delivered Work (as per GS Portfolio Handbook available).........................................11
5.2 Contracted Delivered Work...................................................................................................12
5.3 Specialist Permitted Sub-Contracted Delivered Work – with Nokia Prior Approval.............13
6 Project’s Hazards and Risk Assessment.................................................................................14
6.1 Terminology...........................................................................................................................14
6.2 Project Risk identified............................................................................................................15
6.3 High Risk Activity Controls...................................................................................................16
6.3.1 Work at Height Standard Operation Procedure......................................................................16
6.3.2 Electrical Work Standard Operation Procedure......................................................................19
6.3.3 Road Safety Standard Operation Procedure...........................................................................21
6.3.4 Rigging & Lifting..................................................................................................................23
7 Training Matrix / list of workers Training records.................................................................25
8 Supervision, Site Inspection and Senior Leadership Tours....................................................26
8.1 Controlling Measures:............................................................................................................26
8.1.1 Supervision:...........................................................................................................................26
8.1.2 Monitoring:............................................................................................................................26
8.1.3 Auditing:................................................................................................................................26
9 Performance measurement and monitoring............................................................................27
9.1 H&S performances KPIs:.......................................................................................................27
9.2 H&S Periodical meetings:......................................................................................................27
10 Incident Reporting and Investigation.....................................................................................28
10.1 Nokia Incident Reporting Procedure......................................................................................28
10.2 Customer Incident Reporting Requirements..........................................................................29

10.3 Regulatory Reporting and Notification..................................................................................30
10.3.1 Internal Reporting..................................................................................................................30
10.3.2 External Reporting.................................................................................................................30
11 Audits and assessments..........................................................................................................30

1 Introduction
This Health and Safety Plan is intended to ensure a safe and healthy working environment and to
prevent accidents at worksites, creating safety awareness among the NOKIA Project teams,
Service Suppliers and any representative working in behalf of NOKIA Networks in Nigeria.
All persons working on NOKIA projects are required to take into consideration the health and
safety of all persons involved in any activities performed during the execution of their duties
whether he is an internal staff, external staff, contractors or members of the public
This document will serve as a reference document to all matters relating to Health and Safety
during the implementation phase of the project.
It should be read in conjunction with the relevant NOKIA Safe Working Procedures, Project
Baseline Risk Assessment and NOKIA Health and Safety Specifications.

2 H&S Legal and Customer Requirements
2.1 H&S project management process in Customer Operation
The below chart describes the steps (HOW is it done, WHEN to be done and WHO
does it) to meet the health and safety requirements in Customer Operation Projects in all
project life cycle, including the health and safety contractor management part
The steps for H&S Project Management for CO projects and associated tasks were
integrated with the CO Program Lifecycle Process (PLC).
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02_Procedure_P

2.2 Nigeria Legal Requirements:
NOKIA Nigeria will approach its activities in a manner that will ensure compliance to Country specific
Health, Safety and Environmental laws and regulations and this will be achieved by planning, use of
policies, and the development and implementation of effective procedures.
Nokia Nigeria maintains a legal register containing the Nigeria specfic laws and regulations that governs
Nokia activities
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09_legal_register_compliance_ & links
3 Project Risk Categorization

3.1 Project Details
Customer Name Airtel Nigeria

Project Name and Reference Airtel RAN Entry
Expected or Actual Start date June 2019
Planned end date or Duration Dec 2020
Outline Scope of work, with the list of all Products and Services delivered
 TSS & LOS

 2G & 3G FMR installation, commissioning,
integration, cutover & customer acceptance
 Installation, commissioning and integration of
Transmission links (1.2m, 1.8m) & customer
acceptance
Site Swap Related Services (MW, 2G,
 Installation & powering of rectifiers & batteries
GS 3G, BSC, RNC, OMS, NetAct etc
 Transportation of 2G, 3G, Rectifier, Batteries & I&C, Integration
Transmission Equipment from warehouse to site
 Decommissioning, dismantling and packaging of old
2G, 3G, Rectifier and Transmission Equipment
 Transportation of decommissioned equipment back to
warehouse
 BSC, RNC
CAR
NetAct, OMS I&C, Integration
E
CO 2G & 3G Drive Test, Cluster Drive Test(Pre & Post) I&C, Integration
3.2 Risk categorization
Project is categorized as HIGH-RISK PROJECT due to existence of the following risks:

 Road Safety.
 Work at Height (W@H)
 Electrical Work
 Rigging & Lifting.
4 Project H&S Resources

4.1 Key Contacts and Responsibilities
Hashem, RAMY
CT Head ramy.hashem@nokia.com
Haithem BEN-HAMOUDA
CDM haithem.ben_hamouda@nokia.com
Julius OLUWOLE
OD julius.oluwole@nokia.com
Fadi ZUBA
PM fadi.zurba@nokia.com
Health and Safety Advisor / Rita AYENI
Support
Rita.emdin@nokia.com
PPM (Project Procurement Uchechukwu OSUOJI
Manager)
uchechukwu.osuoji@nokia.com

4.2 Roles and Responsibilities
CT Head (Head of Customer Team or Head of Customer Business Team)

Purpose Overall accountability for Health & Safety of all customer operations
Ensures the assignment of adequate resources for safety delivery of the project
Provides leadership on H&S .
Key Tasks Make scope of delivery clear - so that H&S expectations can be set .
Periodically review the H&S performance (part of management reviews) .
Conduct the Senior Leader H&S Tour (e.g. some site inspection during the year)
Obtain the LoA with all H&S activities defined for the projects Sign the Project Target
Objectives
Agreement (PTA) with COM
CDM (Customer Delivery Manager) & OD (Operations Director)

Implementation of H&S in the project, considering Nokia, legal and customer
Purpose
requirements
Define the H&S plan of each project business, including Site Specific H&S Plan and
related site inspection based on Nokia Monitoring Guidance (following Activity risks
categorization)
Defined and guarantee the H&S resources are properly assigned to the projects
Execute and control the H&S plan
Periodically review the H&S performance (part of project reviews)
Key Tasks
Conduct the Senior Leader H&S Tour (e.g. some site inspection during the year)
Report periodically the H&S activities, performance and incidents (related to both
internal headcounts and external or service suppliers)
Engage all SBM to apply the H&S activities in all business projects (NI, NPO, SI, Care,
etc.)
Assure usage of H&S tools landscape
document the H&S plan
Objectives periodically report the H&S activities
H&S point of contact for customer
PPM (Project Procurement Manager)

GOPS Global Operations
Assure that all Services Supplier selected for the project are H&S Approved and
Purpose
therefore able to be engaged by Nokia
Key Tasks Identifies those service suppliers that are engaged in high risk activities

Conducts Preliminary Assessment of Services Suppliers engaged in high risk activities at
RFI stage
Periodically review the H&S Documentation of all selected Services Suppliers (at
project ramp-up and then at least every year, based on country laws)
Assure that all contracts in force with all Services Suppliers / External Workforce,
include specific clauses for H&S, including for instance the consequent management
process
Identify and select the sub-cons to perform H&S site inspections,
Measure H&S performances of Service Suppliers, as part of SPE (Supplier Performance
Evaluation program)
Coordinate H&S audit to Service Suppliers (supported by HSS Country)
H&S Approve the services suppliers selected for High Risk Activities
Objectives
Provide detailed technical working instructions to the subcontractors (e.g. installation

manual, H&S guideline)

H&S clauses in all sub-contracts
H&S Project Manager, H&S advisor & inspection engineers

Develop H&S plan of the project, H&S monitoring and H&S project performance
Purpose
reporting.
Development of project specific Risk Assessments and Method statements and
where applicable H&S plan Maintenance and where required the provision of training
records and certification
Conducting induction training - either project specific or as required by customers
Completion of regular site inspection /monitoring - target to be defined by risk but the
starting point is 10 - 15% of sites built / upgraded
Compilation and reporting of findings from site inspection and monitoring
Key Tasks
Delivery of/ sourcing of H&S training as required for sub contract teams
Assessment of H&S capability of any sub-contractors
Conducting regular audits of sub-contractors
Reporting to Nokia of incidents that occur on site
Investigating incidents and provision of results to Nokia
Coordinating the response to any incidents
Provision of information required by landlords / customers in relation to the H&S
activities
Objectives Support the H&S delivery of the projects, H&S field execution
Health & Safety, global

MCA (Marketing and Corporate Affairs)
Development of Nokia Global H&S Standards, Procedures, Guidelines and Tools (e.g.
Purpose
Nokia Working at Height standard)
Set minimum standard for H&S Provide guidelines and tools for H&S implementation
Key Tasks
Provide Assurance Provide support for investigation of significant events
global H&S guidelines and tools landscape H&S Project Management in CO projects
Objectives
Procedure (ex: GS Safety Kit)
HSS/H&S Country
MCA (Marketing and Corporate Affairs)
Implementation of H&S standards and procedures specifically for the country, based on
Purpose
Nokia' Global Standards and local Laws
Assure the full implementation of H&S requirements within the country
Provides professional H&S support to all operations
Ensures the training is appropriate for the task/activity
Translates Nokia global requirements to meet local legislative requirements
Key Tasks
Lead the investigation into incidents
Set H&S expectations for suppliers based on the risk posed by the contract / project
Conduct assessment of suppliers H&S capability during RFI (via PPM)
Conduct assessment of project business compliance for H&S development (via COM)
Country H&S guidelines in local language
H&S assessments to Service Suppliers (via PPM)
Objectives H&S assessments to project business (via COM)
Support PMO during Quality Gate control (check H&S plan during project ramp-up)

5 Method of Delivery and Suppliers
5.1 Nokia Delivered Work (as per GS Portfolio Handbook available)
Service Scope Responsibility Nokia Lead Contact

Project Management Nokia
Site Installation Materials Availability Nokia
Customer Site Acceptance Suppliers
Site Survey Suppliers
2G & 3G Suppliers
Suppliers Ogunjimi Abimbola
2G & 3G Commissioning
abimbola.ogunjinmi@nokia.co
2G & 3G Integration (standard network element Suppliers
m
network integration)
2G & 3G Acceptance testing Suppliers
Site installation materials (power cables & connectors.
PCM-, FO- & alarm-cables, cable mounting hardware,
distribution frames, indoor installation cabinets,
tools and test equipment) Suppliers
Feeder line materials (coax feeders & connectors,
RF jumpers, grounding kits. EMPs, cable clamps),
Suppliers
hybrid cables, FO trunk cables)
Servers installation and power on Suppliers
Drive tests Suppliers
5.2 Contracted Delivered Work
Supplier / Work to be delivered Existing Cust. Sub.Con.

Contractor Supplier Approved /
Permitted
Name Recom.
LEVIWEBSTER Site Survey, LOS
2G & 3G FMR & transmission links - Installation Yes No No
Commissioning & Integration

Installation of Power rectifiers & batteries
Cut over, Site Swap
Decommissioning & Transportation
Site acceptance
SIMIDEBIS Site Survey, LOS

Cut over, Site Swap
Site acceptance
AMSTEK Site Survey, LOS

Cut over, Site Swap
Site acceptance
OMNICOM Site Survey, LOS

Cut over, Site Swap
Site acceptance
ANCHOR Site Survey, LOS

Cut over, Site Swap
Site acceptance
ETECS Site Survey, LOS

Cut over, Site Swap
Site acceptance
5.3 Specialist Permitted Sub-Contracted Delivered Work – with Nokia Prior Approval
Mandatory for lifting operations, High Voltage electrical connections.

Supplier / Contractor Work to be delivered Existing Supplier Cust. Approved
Name /Recommended.
N/A N/A N/A N/A

6 Project’s Hazards and Risk Assessment
6.1 Terminology
Workplace – Any physical location in which work related activities are performed under the control of this project
(e.g. National Project Office, regional Project Offices, Customer’s premise, Sites, Test-plant, etc.)
Hazard – Source, situation, or act with a potential for harm in terms of human injury or ill health, or a combination
of these
Risk – Combination of the likelihood of an occurrence of a hazardous event or exposure(s) and the severity of
injury or ill health that can be caused by the event or exposure(s)
Evaluating of risk arising from each hazard – Estimate and evaluate how likely it is that a hazard will cause
harm, how serious that harm is likely to be; how often (and how many) workers are exposed.
Likelihood
Descriptor Level Definition
Unlikely Level 1 Numerous control measures would have to be intentionally by-passed. Very
little chance of happening/not foreseeable
May Happen Level 2 Control measures may fail or may be defeated. Sometime in 100 years.
Likely Level 3 There is an even chance this may happen. Within 10 years.
Very Likely Level 4 Control measures depend on a person using them on every occasion e.g.
administrate controls alone, PPE only etc. Within 1 year.
Certain Level 5 Harm from the hazard is certain or imminent if no control measures are
provided. Next shift.
Severity
Descriptor Level Definition
Minor Level 1 Slight injury (small paper-cut). Slight damage to equipment. Minimal cost.
No downtime. Very slight spill/small scale contamination.
Appreciable Level 2 Minor injury or first aid. No lost time (sprain/cut). Minor damage/parts
replacement. Minor contamination.
Major Level 3 Hospital treatment or lost time (severe cut/fracture etc.) Localized damage.
Localized contamination/spill.
Severe Level 4 Permanent disability e.g. amputation, blindes etc. Major damage to
equipment. Large-scale contamination.
Catastrophic Level 5 Fatality/multiple fatalities. Extensive damage to property. Major uncontained
release.
Hazards
Descriptor Definition
Physical Hazard directly generating the potential for physical injury
Chemical Hazard generated by materials and substances

Electrical Hazard caused by the use of electrical energy
Mechanical Hazard caused by the mechanical movement of machinery
Psychosocial Hazard causing a deterioration in individual health or mental well-being
Risk Controls – Determining controls for reducing risks according to the following hierarchy:
Descriptor Definition
Elimination Complete remove the hazard (e.g. removal of hazardous substance from the workplace)
Substitution Change a work practice, substance or piece of equipment to provide a safer environment
(e.g. substitute old office chair to ergonomic chair to reduce the risk of ergonomic
injuries)
Engineering Modify the design of the workplace or plant and/or environmental conditions (e.g. the
use of fume extracting system to remove fumes generated by hazardous substance use in
labs)
Administrative Developing procedures and systems to control the interaction between people and
hazards (e.g. reducing the amount of time of exposure to hazards, like climb up a tower
to complete the antenna system integration)
Personal Implementing PPE to prevent physical contact between people and hazards (e.g. correct
protective footwear, gloves, etc.)
equipment
6.2 Project Risk identified
Headline Identification of High Risk Work

Work at Height Occupational Driving Electrical Works Rigging and Construction /
Lifting Ground Works
Significant Significant Significant Significant N/A
6.3 High Risk Activity Controls
6.3.1 Work at Height Standard Operation Procedure
Working @ Height – Any work where, if there were no precautions in place, a person could fall a distance that
could cause personal injury.
Requirements:
- All employees and contractors will be medically fit to climb

- All employees will be trained
- All employees will have suitable and appropriate PPE.
- All employees will be aware of the rules and follow them at all times.
Training:
Type of Duration of Training Testing / Refresher Minimum Syllabus / Relevance

Worker & Max Student Requirements
Trainer Ratio
Rooftop Minimum 1 day; 6:1 50% of this must be Rooftop Risks Restraint Systems Portable Ladders Anchor
Worker practical Practical points and Horizontal Systems Relevant Personal Fall
Skills Check - Protection Equipment including pre-use inspection
Formal refresher-
Every 2 Years
Tower Minimum 2 days; 60% of this must be Towers - Access ladders - Control Measures and
Climber 6:1 practical Formally Hierarchy Relevant Personal Fall Protection Equipment
refreshed, minimum Pre-use inspection of PFPE Pre-climb structure /
every 3 years. If not workplace checks Site Safety - Drop zones, signage,
climbing regularly security Anchor point identification and assessment
(>3 times /month) Restraint systems Vertical Fall Arrest Systems Accessing
then needs to be vertical ladders and structures using twin lanyards Work
refreshed annually Positioning Using temporary vertical fall arrest systems
Self-Retracting Lifelines (SRLs) Direct lifting (10 kg)
Rope / pulley lifting rigs 1;1, 2:1 up to 50kg Safe handling
of tools and equipment at height. Guarded platforms
Pole Climber Minimum 1 day; 6:1 60% of this must be Relevant Personal Fall Protection Equipment Pre-use
practical Formally inspection of PFPE Pre-climb structure / workplace
refreshed, minimum checks Site Safety - Drop zones, signage, security Correct
every 3 years. If not use of portable ladders Ascending and Descending Poles
climbing regularly Work Positioning Handling tools and equipment
(>3 times /month) Emergency procedures
then needs to be
refreshed annually
Rigger Minimum 3 days; in

addition to Tower 60% must be
Climbing (total of 5 practical. Must be
day; training) 6:1 assessed and only
fully certified
Rigging and use of lifting rigs including portable winches
following observed
Lifting equipment - characteristics and limitations Pre-use
field work.
inspection of lifting equipment Lift plans and rig design
Refreshed at a
and records Use of mechanized lifting appliances Slinging
minimum every 3
communication
year. If not climbing
Lifting procedures and operations
regularly
(>3 times /month)
then must be
completely retrained
Tower 1 day - additional Annual test / Casualty Care - Suspension Trauma Rescue Procedures
Rescue and separate to all refresher as Equipment for Rescue
other courses 6:1 appropriate
- Type of work:
1. Rooftop Work – Everyone working on roof structures must be appropriately trained and put in place
suitable controls to prevent access to fragile surfaces and falls from unprotected edges. The following
controls shall be considered in order of preference:
 Work within an area protected by a guard rail or parapet
 Keep 2m from unprotected edges and fragile surfaces. Where necessary set out a safe working area by
establishing demarcation barriers a minimum of 2m from unprotected edges and fragile surfaces
 Use a restraint system attached to suitable anchor/s to prevent a fall.
2. Climbing– Everyone who climbs as part of their business for Nokia must:
 Hold a valid climbing certificate applicable to the task to be undertaken and the structure to be
accessed
 Make sure that their certificate is available for inspection by Nokia or its partners at all times
 Be trained and equipped to undertake a rescue at height
 Be accompanied by a second suitably trained and equipped climber
 Be continually attached to the structure by an approved fall protection system when not on a protected
platform
 Use approved methods of lifting and carrying equipment and tools.
3. Pole Climbing – Everyone working on the Fixed Overhead Network must be appropriately trained and put
in place suitable controls. The following controls must be considered in order of preference:
 MEWPs/Cherry Picker or similar. If this is not available or not suitable due to the type of terrain, then:
o Use ladder or steps on the pole. Appropriate restraint must be used both by the person and for
the ladder. If a ladder or steps cannot be used, then:
o Use spikes.
- Personal Protective Equipment (PPE):
1. Safety helmet
2. Safety boots
3. Gloves
4. Two-point full body harness
5. Four-point harness
6. Suspension harness
7. Twin tie back fall arrest lanyards
8. Restraint lanyard
9. Work positioning lanyard
10. Vertical fall arrest system traveler / sleeve
11. Temporary vertical lifeline
12. Self-reeling lifeline
13. Roof top restraint system
14. Temporary horizontal lifeline
15. Rope and pulley lifting rig
16. Karabiner connector
17. Anchor sling
18. Tower rescue kit
All Working at Height Activities must be under FASTEN rules:

 Fit to Work, medical check be done for all workers
 Arrangement, all precaution must be done and validated by Supplier and Nokia Supervisors (NO
LONE WORKING & No Night W@H)

 Supervision, No work without supervision
 Training, all who apply working at Height activities must have valid Certificates for working at height
and rescue.
 Equipment, PPE management must be available for annual inspection and daily
 Non- Negotiable, Message must be clear pass to all that all above are NON-NEGOTIABLE
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6.3.2 Electrical Work Standard Operation Procedure
Electrical work within the telecoms industry involves working on, or adjacent to the following types of
installation:
 Alternating Current (AC) – usually but not limited to 110Volts, 230 Volts and 415 volts
 Direct Current (DC) – usually 48 Volts DC in telecoms equipment.
People non-negotiable requirements:
1. General Awareness
 Everyone working for Nokia, whose role involves working on or coming into proximity of electrical
systems, circuits and installations must receive sufficient training related to the electrical risks to which
they are exposed.
 The training must cover the risks arising from Nokia or customer electrical equipment and the
associated electrical installation i.e. fixed wiring, switches breakers, protective devices, power supplies,
or batteries, in the general vicinity.
 The training must cover the defined rules, expected behaviors and controls detailed in this standard
 The training must cover the “right to refuse” to work on something they believe is dangerous and the
escalation process to be followed for both unsafe practices and reporting unsafe installations
2. Competence and Supplier Qualification
All electrical work must be conducted by competent people

 Only suppliers that have been H&S qualified to deliver electrical work are to be used;
 Only persons, including subcontractors competent to design, install, commission, maintain or
decommission electrical circuits and equipment may do so;
 Where local electrical registration/certification schemes exist, only registered/certified electrical
contractor’s personnel will be used for electrical work; Records of certifications or evidence of
qualifications must be held and made available on request by subcontractors;
 In countries where no such registration/certification schemes exist, further evaluation and assessment
of the individual/s must be completed before they are permitted to undertake electrical work on behalf
of Nokia (this must be determined and approved in country);
 Work on high transmission voltages can only be undertaken by specialized electricians trained to work
in such high voltage environments.
3. Medical Fitness to Work

 Electrical workers must be medically and physically fit to work and be assessed according to local
legislation where required.
 If no legislative requirements exist, as a minimum, a medical fitness assessment must check for the
absence of color vision deficiency, or medical conditions that might impact an individual’s ability to
work with electricity safely.
Methods and practice non-negotiables
1. Working on Live Electrical Systems

 Live working is normally prohibited, however if it is not possible to isolate the circuits concerned, or
de-energizing them creates a greater hazard, an exception process must be established which ensures:
 The reasons for the work needing to be conducted live are recorded

 A safe system of work is defined by a person competent in managing live working and the controls
necessary to reduce the very high risks involved.
 There are at least two qualified persons present i.e. lone working is not permitted
 Note: Swapping out circuit boards or packs that are designed to be swapped out whilst the rack or unit
is powered up is not considered “live” working.
2. Isolation of Electrical Systems

Electrical systems must be isolated from all sources of electrical power prior to working on or adjacent to
exposed conductors or terminals.
This includes supply from backup generators, UPS, control circuits and other dual supply situations.
 Physical isolation methods should be used where possible i.e. removal of fuses, circuit isolators, or
Lock out /. Tag out.
 If there is the possibility of the system being re-energized by another person, without the knowledge of
the person working on the system physical isolation is mandatory.
 If Physical isolation is not possible the switching point must be supervised for the duration of the work.
 The system/equipment/circuit must be tested and “proved dead” using appropriate insulated test
equipment prior to any work starting.
 The test must be repeated after any interruptions such as meal breaks, or needs to leave the location for
any amount of time
Live working is normally prohibited, however if it is not possible to isolate the circuits concerned, or
de-energizing them creates a greater hazard, an exception process must be established which ensures:
 The reasons for the work needing to be conducted live are recorded.
 A safe system of work is defined by a person competent in managing live working and the controls
necessary to reduce the very high risks involved.
 There are at least two qualified persons present i.e. lone working is not permitted
 Swapping out circuit boards or packs that are designed to be swapped out whilst the rack or unit is
powered up is not considered “live” working.
6.3.3 Road Safety Standard Operation Procedure
Requirements non-negotiables
1. Vehicle
 Daily Pre-Use Check Sheets.
 3 points Seat Belts and Head Rests.
 Compartmentalization: The vehicle shall have appropriate load carrying capacity for tools and
material and a fixed segregation between load carrying areas and the passenger compartments.
 Maintenance of Vehicles: All vehicles will be maintained in accordance and as prescribed by the
manufacturer of the said vehicle and be inspected as per the road traffic (motor vehicles, compulsory
inspection) rules.
 “Fit for Purpose” – Suitable for use: The vehicle selected for use will be determined by the number of
people to be transported, the distances intended to be driven, the tools and materials that will be
transported and the nature of the roads that will be driven.
 In-Vehicle Monitoring Systems (IVMS) installation and driver monitoring.

 Emergency Equipment in Vehicle: All vehicles used on behalf of Nokia operations will have the
following emergency equipment, a complete First Aid box, fire extinguisher, torch light, 2x emergency
reflective triangles, tools for tire change and spare tires.
 Vehicles must be replaced if the car exceeds 3 years from License date or mileage exceeds
200,000 Km.
2. Driver
 Driver must have a valid driving license.
 Medical Requirements: Before being employed to undertake driving activities for Nokia all persons
expected to operate vehicles must be confirmed as being fit to drive.
All drivers shall be certified fit after undergoing an annual medical assessment. The medical
assessment shall be conducted by an Occupational Health Practitioner.
 All Drivers must attend Defensive Driving course provided by certified training center.
3. Journey Management
 The maximum amount of time that any one individual can drive for in any 24 hour period is 8 hours.
The maximum amount of work that any one individual is permitted to undertake, with driving
involved, is 12 hours.
 No Night Driving on High ways or between cities.
 Checking the weather conditions prior to starting the journey.
 Considering security risks (e.g. theft or Harassment)
 Consider the types of roads to be used.
 Plan/consider alternative routes.
 Always communicate any route changes to your manager, consider advising other persons about your
intended route (i.e. a family member, colleague)
Journey Management Secondary Accommodation

Journey Type required Yes/No Driver Required
required Yes/No
Yes/No
Time For journeys less than 2 hours No No No
For journeys greater than 2 To be
Yes No
hours but less than 4 hours considered
For journeys greater than 4
Yes Yes Yes
hours
Distance For journeys of less than
No No No
150km
For journeys of greater than To be
Yes No
150km but less than 200km considered
For journeys of greater than
Yes Yes Yes
200km
Night Driving For all Night driving less than
No No No
80km
For all Night driving greater To be
Yes To be considered
than 80km but less than 200km considered
For all Night driving greater
Yes Yes Yes
than 200km
For combined driving and
Work tasks
work-related activity that Yes Yes Yes
exceeding 12 hours
exceeds 12 hours

All Suppliers and Nokia staff must adhere Nokia policy:
 Always wear a seat belt in ANY vehicle, all passengers should wear a seatbelt, anyone shall refuse to
drive or be driven in a vehicle with no seat belts.
 Do not drive distracted or tired - take a break every 2hours. Distractions such as mobile phones shall be
avoided, Journeys should be planned to include breaks, and there shall be no driving in tired condition.
 Always drive at a safe speed for road, traffic and weather conditions. Do not exceed the speed limit.
Speed limits for different types of road should be known Weather conditions should observe while
driving and speed slowed down accordingly. Journey should be planned to allow plenty of time.

6.3.4 Rigging & Lifting
Training and qualification non-negotiable requirements
General
- Everyone Working at Height must be medically assessed as fit to climb and have received training as
defined in the Nokia Global H&S Standard for Working at Height.
- The supervisor and at least one of the on-site team members must have completed rigging and lifting
training.
- All members of the team must be trained in the use of the equipment and method planned for the tasks
they are completing.
Competence and Supplier Qualification

- Only suppliers that have been H&S qualified are permitted to conduct rigging and lifting activities for
Nokia.
- Where a company is directly contracted by the customer, Nokia expects the customer to provide a lift
Supervisor to oversee the lifting operations. If no lift Supervisor is present, the Nokia Project Manager
must be contacted before work starts. Work must not start without a competent lift Supervisor.
- Where local legal requirements exist for company or personal qualification or registration, Nokia must
ensure that only qualified, and where required, registered, persons and companies are used to complete
lifting operations.
Lift Supervisor
- A lift supervisor must be designated for all lifting activities.
- The lift supervisor must be trained in the requirements of the role, which as a minimum mean that they
must be:
• Trained as detailed in Nokia Global Work at Height Standard
• Responsible for the accuracy of the lift plan
• Responsible for the development of the risk assessment and method statement that supports the
lift plan
• Responsible for the delivery of the works in line with the lift plan
• Responsible for ensuring everyone working on the lift is appropriately trained, has the correct
equipment and understands their role in the lifting process
• Responsible for assessing the safety of the site before lifting starts, stopping work should any
concerns arise during the lift and making sure that the customer / site owner / operator is made
aware
- The lift supervisor must be competent as detailed in applicable legislation. These requirements must be
met as a minimum.

The table below details where the Working at Height and the Rigging & Lifting Standard will apply:
Load Definition Applicable Standard Non-Negotiable
Working at Height
Considered as Manual Working at Height
Up to 10Kg Standard -Non-
Handling Standard
Negotiable
Working at Height
Considered as Simple Working at Height
Between 10kg and up to 50kg Standard -Non-
Rigging Standard
Negotiable
Working at Height
Standard -Non-
Considered as Rigging
Negotiable Rigging and
Between 50kg and up to 100kg requiring the use of Rigging and Lifting
lifting standard -
Capstan winch
Principles must be
reviewed and used
Working at Height
Standard -Non-
Considered as complex
Over 100kg Rigging and Lifting Negotiable Rigging and
Rigging
Lifting Standard - Non-
Negotiable

7 Training Matrix / list of workers Training records
Climbing,
legal Legal Life Superviso First Aid Risk
Induction Fire Working at Electrical
Profile Basic Advanced Saving rs Tool & Basic Assessme Safe Driving
(Awareness) Fighting heights & Safety
OHS OHS Rules Kit CPR nt
Rescue
Safety Auditor X X X X X X X X X
Quality Auditor X X X X X X
Implementation Manager X X X X X X
Project Coordinator X X X X X X
Site Supervisor X X X X X X
Site Engineer X X X X X X X X
Site Technicians Team
X X X X X X X
Leaders
Site Technicians (Riggers) X X X X
Site Technicians
X X X X
(Electrician)
Driver X X X
Induction
and frequent
One
FREQUENCY One Time at least Yearly Yearly 2 years 2 years 2 years 2 years 2 years 2 years
Time
every 2
months

8 Supervision, Site Inspection and Senior Leadership
Tours
8.1 Controlling Measures:
8.1.1 Supervision:
Site Supervision
Profile Training Supervision Report Recipients
%
Site Supervisor Refer to section-7 100% HSE Team & Project Team
Site Engineer Refer to section-7 100% HSE Team & Project Team
Site Technicians Team Leaders Refer to section-7 100% HSE Team & Project Team
8.1.2 Monitoring:
Site Monitoring
Profile Training Supervision Report Recipients
Frequency
Implantation Manager Refer to section-7 Monthly HSE Team & Project Team
Project Coordinator/ROM/PM Refer to section-7 Monthly HSE Team & Project Team
Senior Leader Quarterly HSE Team & Project Team
8.1.3 Auditing:
Profile Training Site Audit % Supervision Report Recipients
Safety Auditor Refer to section-7 10% Project Team

Quality Auditor Refer to section-7 10% Project Team

9 Performance measurement and monitoring
9.1 H&S performances KPIs:
KPI Description KPI Target

Road Safety Compliance 100%
Working at Height Compliance 100%
Working with Electricity Compliance 100%
Site Supervision Compliance (Site Supervisor) 100% of installed sites
Site Supervision Compliance (Site Engineer) 100% of installed sites
Site Supervision Compliance (Site Technicians TL) 100% of installed sites
Project Coordinator/ROM/PM Site Visit Monthly
Senior Leader Site Visit Quarterly
Site Audit Compliance (Safety Auditor) 10% of installed sites
Site Audit Compliance (Quality Auditor) 10% of installed sites
9.2 H&S Periodical meetings:
Meeting Frequency
Suppliers Meeting Weekly
Project Roll-Out Meeting Weekly
Project Operational Review Meeting Monthly
H&S Performance Review Monthly
Market Unit Services Meeting NA
Customer H&S Meeting NA
The customer team performances for H&S are “externally” reported and reviewed then with the Head of Market
Unit Services Kareem Shammaa during the Business Operational Review (BOR) meetings.
All related records are stored in Meetings Records.

10 Incident Reporting and Investigation
10.1 Nokia Incident Reporting Procedure
All incidents – Near Misses, Fatal, Critical or Hipo cases to be reported to the project QHS respondible using the
Nokia Incident reporting form and other means of communication.
Nokia aim to involve both contractors and the customer in the investigation where appropriate and report sent to all
parties.

10.2 Customer Incident Reporting Requirements
NOKIA will promptly report any HSE incident, injury, lost time incidents and near misses to Airtel
Within a reasonable period a report is to be provided to Airtel containing details of the incident,
contributing factors and corrective actions.
NOKIA will ensure reports are prepared within the timeline and will be submitted to Airtel by the Project
Manager.
In addition to the formal reporting requirements outlined below, NOKIA will verbally inform Airtel of
significant incidents, should they occur, to effectively keep it informed of situations or events particularly
if there is an impact on or involvement with stakeholders.
Incident Type Verbal Notification Written Notification
NOKIA or authorized partners An initial report must be submitted

Fatality to Airtel within 24 hours.
must notify Airtel within 1
hour upon becoming aware of Full report must be submitted
the incident within 7 days
Injury requiring hospitalization, An initial report must be submitted

dangerous occurrence, or near hit NOKIA must notify Airtel to Airtel within 3 days.
with the potential to cause serious within 12 hours of becoming Full report must be submitted
injury aware of the incident within 2 weeks
NOKIA must inform

All other incidents Airtel within 30 days or as As requested.
part of the monthly report
whichever is sooner

10.3 Regulatory Reporting and Notification
10.3.1 Internal Reporting
Report Recipients Frequency

Suppliers ‘Resources Database Nokia Team Weekly
Speed Violations Report Nokia Team Weekly
Site Audit Reports Nokia Team Weekly
Middle Managers site visit Reports Nokia Team Monthly
Senior Managers site visit Reports Nokia Team Quarterly
QHS activities (induction, Training or Sessions) Nokia Team Whenever needed
Suppliers Ranking as per HSE performance Nokia Team Monthly
Incident Reporting Nokia Team As per Section 10.2
10.3.2 External Reporting
Report Recipients Frequency

Middle Managers site visit Reports Customer Monthly
Senior Managers site visit Reports Customer Quarterly
Incident Reporting Customer As per Section 9.2
11 Audits and assessments

The Occupational, Health and Safety Management Systems established in this project is periodically verified by
internal or external audits (OHSAS 18001:2007). All related records are stored in OHSAS 18001 Audit
Additionally, once per year, a specific High-Risk Project H&S Implementation Assessment (HRPIA) is
performed to objectively identify possible improvements. All related records are stored in HRPIA
All NOKIA related HSE Topics, documents and standards to be found in the link below:
https://nokia.sharepoint.com/sites/HS-Public/default.aspx

Project H&S Plan Example

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Project H&S Plan Example

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Project Specific Health and Safety Plan:

Airtel RAN Project - Nigeria

Author Ayeni Rita

Version Status Date Handled by Comments

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C:\Users\remdin\Documents\Nokia\Eisa, Sameh (Nokia - PL Wroclaw) - Nigeria 14K-18K\18K\

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C:\Users\remdin\Documents\Nokia\Eisa, Sameh (Nokia - PL Wroclaw) - Nigeria 14K-18K\18K\

3 Project Risk Categorization

Customer Name Airtel Nigeria

 TSS & LOS

3.2 Risk categorization

Project is categorized as HIGH-RISK PROJECT due to existence of the following risks:

4 Project H&S Resources

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CT Head (Head of Customer Team or Head of Customer Business Team)

CDM (Customer Delivery Manager) & OD (Operations Director)

PPM (Project Procurement Manager)

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H&S Project Manager, H&S advisor & inspection engineers

Health & Safety, global

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Service Scope Responsibility Nokia Lead Contact

5.2 Contracted Delivered Work

Supplier / Work to be delivered Existing Cust. Sub.Con.

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SIMIDEBIS Site Survey, LOS

AMSTEK Site Survey, LOS

OMNICOM Site Survey, LOS

ANCHOR Site Survey, LOS

ETECS Site Survey, LOS

Mandatory for lifting operations, High Voltage electrical connections.

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Psychosocial Hazard causing a deterioration in individual health or mental well-being

6.2 Project Risk identified

Headline Identification of High Risk Work

Significant Significant Significant Significant N/A

6.3 High Risk Activity Controls

6.3.1 Work at Height Standard Operation Procedure

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Type of Duration of Training Testing / Refresher Minimum Syllabus / Relevance

Rigger Minimum 3 days; in

- Personal Protective Equipment (PPE):

All Working at Height Activities must be under FASTEN rules:

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C:\Users\remdin\Documents\rita\CPQM Nigeria\HSE\ Airtel Project\ Global H&S Standard-Working @ Height.pdf

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People non-negotiable requirements:

2. Competence and Supplier Qualification

All electrical work must be conducted by competent people

3. Medical Fitness to Work

Methods and practice non-negotiables

1. Working on Live Electrical Systems

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2. Isolation of Electrical Systems

6.3.3 Road Safety Standard Operation Procedure

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Journey Management Secondary Accommodation