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For this task you will need to develop your community sector service program by doing the following:

 Getting input from internal and external sources


 Integrating their feedback into the program (make sure you work closely with your supervisor, or a
person nominated by your supervisor, to obtain input about your program)
 Planning for individual needs, preferences, differences and rights
 Calculating the financial, human and physical resources required
 Preparing a budget
 Developing systems and procedures
 Developing methods of evaluation
 Documenting the details of the program, including priorities, timelines and responsibilities.
Use the template provided below.

SERVICE PROGRAM DEVELOPMENT TEMPLATE

Name of Program
organisation title

Detailed
description of the
program
(include an agenda
where one applies)

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 1 of 14
Priority Consultation
(high, Due for required (Y/N
medium, completion – with Person
Action plan Details low) by whom?) responsible

Section A – Action plan

What
governance
arrangements
are in place for
this project?

Obtain input from


internal
stakeholders
(Section B to be
completed)

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 2 of 14
Priority Consultation
(high, Due for required (Y/N
medium, completion – with Person
Action plan Details low) by whom?) responsible

Section A – Action plan

Obtain input from


external
stakeholders
(Section B to be
completed)

Engage clients in
decision-making
processes

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 3 of 14
Priority Consultation
(high, Due for required (Y/N
medium, completion – with Person
Action plan Details low) by whom?) responsible

Section A – Action plan

Organise internal
services (such as
staffing/roles and
responsibilities)
(Section B to be
completed)

Organise external
services (such as
transport, service
supply and so
on)
(Section C to be
completed)

Individual needs
planning – what
individual
differences need
to be supported?

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 4 of 14
Priority Consultation
(high, Due for required (Y/N
medium, completion – with Person
Action plan Details low) by whom?) responsible

Section A – Action plan

List the resources


that will be
required
(financial, human
and physical
resources)
(Section D to be
completed)

What systems
and processes
will be required?
(Include risk
assessment,
consent, emergency
planning and any
others that are
applicable)
(Section E to be
completed for Risk
Management Plan)

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 5 of 14
Priority Consultation
(high, Due for required (Y/N
medium, completion – with Person
Action plan Details low) by whom?) responsible

Section A – Action plan

What will be put


in place to
ensure adequate
environmental
sustainability?

How will the


program be
monitored and
evaluated?

Section B – Internal stakeholder planning

Internal
stakeholder Special
requirements
planning task (such as licencing,
(Provide details of Details consent, legal
all tasks that will be requirements, time Person Training
required) frame) responsible required

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 6 of 14
Section B – Internal stakeholder planning

Staff roster Provide details of staff


roster

Staff roles and List roles and


responsibilities responsibilities
(consider:
responsibility for
staff briefings, client
supervision,
client/parental
consent, first aid,
communications
system)

Client
responsibilities

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 7 of 14
Section B – Internal stakeholder planning

Other (please
specify)

Section C – External stakeholder planning

External Special
stakeholder requirements
planning task (such as licencing,
consent, legal
(Provide details of all
tasks that will be requirements, time Person Training
required ) Details frame) responsible required

Obtain funding/
donations

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 8 of 14
Section C – External stakeholder planning

Book/purchase
services/resources
that will be required

Other (please
specify)

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 9 of 14
Section D – Resources and budget

Type of resource Cost

Staffing resources (please specify)

Physical resources (please specify)

Total cost

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 10 of 14
Section D – Resources and budget

Type of resource Cost

Financial resources available

Balance

Are there sufficient funds for this Yes / No


program?

How will any shortfall be funded?

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 11 of 14
Section E – Risk management plan

Level of risk
(use Elimination/control Training Who is
Hazard matrix) measures required responsible? When

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 12 of 14
Section E – Risk management plan

Level of risk
(use Elimination/control Training Who is
Hazard matrix) measures required responsible? When

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 13 of 14
RISK ASSESSMENT RATING MATRIX
Use this table to determine the level of risk for each identified hazard.

LIKELIHOOD

Rare Unlikely Possible Like

Catastrophic
MEDIUM HIGH EXTREME EXTRE

Major
MEDIUM MEDIUM HIGH EXTRE
CONSEQUENCE

Moderate
LOW MEDIUM HIGH HIGH

Minor
LOW LOW MEDIUM MEDIU

Insignificant
LOW LOW LOW LOW

Victorian Institute of Education | Level 3, 741 George Street Haymarket NSW 2000
Unit 2, Ground Floor, 97 Pirie Street, Adelaide SA 5000 | RTO Code: 45273 I CRICOS Code: 03778C
Version: 2.4 | Website: www.vie.edu.au | Email: info@vie.edu.au
Phone: 1300 852 205 (Australia) | +61 2 803 17727 (Overseas) | Page: 14 of 14

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