CARE ENHANCEMENT QUALITIES OF HEALTH WORKERS IN COMMUNITY SETTING

QUALITIES OF A HEALTH WORKER PERSONAL APPEARANCE

PERSONAL CHARACTERISTICS • Appearance communicates level of confidence and positive

• Certain personal/professional characteristics and attitudes
apply to all health occupations
• You should make every effort to develop these characteristics
and attitudes and incorporate them into your personality
self-esteem
• First impressions are based on appearances and form quickly
• Rules about appearance may vary
• Certain professional standards apply to most health careers

GOOD HEALTH
DESIRABLE CHACTERISTICS
• Health care involves promoting health and preventing disease
1. EMPHATHY
• Health care workers serve as role models
• Be able to identify and understand another’s o Diet – eat well-balanced, nutritious meals
feelings o Rest – get enough rest (about 7 hours)
• Be interested in working & communicating with o Exercise – choose best type for you
others o Good posture –Avoid use of tobacco and drugs –
affect your smell and your health
2. HONESTY, TRUTHFULNESS AND INTEGRITY
• Willing to admit your mistakes and correct them UNIFORM CONSIDERATIONS

3. DEPENDABILITY • Required in some health occupations

• Be prepared for work, be on time
• Perform assigned tasks on time and accurately
4. WILLINGNESS TO LEARN
• Able to adapt to the constantly changing field
• Neat, well-fitting, clean, and wrinkle-free
• Choose undergarments that will not show
• Avoid extreme styles
• Follow standards established by place of employment

5. PATIENCE
REGULAR CLOTHING
• Have tolerance and understanding
• Control your temper, be able to deal with frustration • Some occupations allow use of regular clothing in lieu of
uniforms
6. ACCEPTANCE OF CRITICISM
• Must be clean, neat, and in good repair
• Take constructive criticism as a means to improve • Style that allows for body movements
• Should be appropriate for position
7. ENTHUSIASM
• Washable and less expensive to maintain
• Have a positive attitude, enjoy your work

8. SELF-MOTIVATION OR SELF-INITIATIVE
• Follow through with your work OTHER CONSIDERATIONS

9. TACT • Name badge

• Be able to say or do kind things in a difficult situation • Shoes
• Consider others’ feelings • Personal hygiene
• Nails
10. COMPETENCE • Hair
• Be qualified and capable, accurately follow • Jewelry
directions • Makeup
Ask for help if you are unsure of something

11. RESPONSIBILITY
• Willing to be held accountable for your actions
• Be able to fulfill your obligations

12. DISCRETION
• Use good judgment on what you say/do
• Don’t tell patient info to others, important to
maintain confidentiality

13. TEAM PLAYER

• Be able to work well with others

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 CARE ENHANCEMENT QUALITIES OF HEALTH WORKERS IN COMMUNITY SETTING

ROLES OF A COMMUNITY HEALTH WORKER FORMATION OF HEALTH WORKERS

• Create connections between vulnerable populations and TRAININGS / SEMINARS

healthcare providers
• The essence of the Health Resource Development Program is the
• Help patients navigate healthcare and social service systems education and training of the faculty, staff and students who in turn
would give the training to the members of the community,
• Manage care and care transitions for vulnerable populations community leaders and community health workers. Training
designs were formulated, taking into consideration the needs of the
• Reduce social isolation among patients Filipino adult leaders and the capability of each one.

• Determine eligibility and enroll individuals in health insurance plans
• Ensure cultural competence among healthcare providers serving
vulnerable populations
• Educate healthcare providers and stakeholders about community
health needs
• Provide culturally appropriate health education on topics related to
chronic disease prevention, physical activity, and nutrition
• Training Designs (Inductive Method)
o embodies all principles and conditions of learning in adult
education. It is summarized in Confucius’ saying “I hear
and forget, I see and I remember, I do and I understand”.
o A set of individual cases or circumstances is presented
for study.
o Referred to as laboratory method, evocative dialogic or
participative method of teaching or learning, experiential
learning.
o Underscores on repeated saying that life is a continuing
process of a learning period.

• Advocate for underserved individuals or communities to receive

services and resources to address health needs STEPS IN EXPERIENTIAL LEARNING CYCLE

• Address social determinants of health • STEP I: Orientation

• STEP 2: Instruction
• Collect data and relay information to stakeholders to inform • STEP 3: Experiencing
programs and policies • STEP 4: Processing, Data Gathering
• STEP 5: Synthesis and Generalizing
• Provide informal counseling, health screenings, and referrals • STEP 6: Integration
• STEP 7: Remarks
• Build community capacity to address health issues

BASIC TRAINING OF STUDENT TRAINORS

SPECIFIC ROLES OF COMMUNITY HEALTH WORKER MAY
DEPEND ON: • Student Nurses contribute to the organization’s capability building
of the community. Basic trainors’ training should be given so that
Services provided by the program, such as: they will be aware of the knowledge and skills as well as proper
o Advocacy attitude in performing their tasks in the community. This will
o Outreach and Enrollment enhance their potentials of providing self-help activities when
o Navigation needed. This develops their capability in Participatory Action
o Education Research (PAR). Planning and management could formulate
o Health Services training sessions based on the identified need of the community.
o Social-emotional support

CHW Skills and Background, such as:

o Education
o Certification
o Training
o Communication
o Interpersonal and relationship-building
o Cultural Competence
o Advocacy and Capability-building
o Facilitation and Motivational interviewing

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 CARE ENHANCEMENT QUALITIES OF HEALTH WORKERS IN COMMUNITY SETTING

SUGGESTED TRAINING OUTLINE SUGGESTED OUTLINE FOR TRAINORS’ TRAINING PROGRAM

I. Concept of training and learning I. Identify the vision of the community

a. Definition of term II. Presentation of the National and Local Health Situation
b. Major components of training and learning III. Concept of Health and illness
c. Schools of thought and learning IV. Problem identification
• Definition
II. Training methodologies and techniques • How to identify problem
a. Lecture or lecturette • How to prioritize problem
b. Evocative Discussions
c. Role Play V. Participatory Action Research
d. Games VI. Community Assembly
e. Demonstration and Return Demonstration • Definition
f. Story telling • Steps in community assembly
g. Picture analysis • Creative form of presenting data
h. Song analysis
i. Care analysis VII. Documentation
j. Poetry
• Definition
k. Panel discussion
• Importance of Documentation
III. Open forum
a. Sharing session
b. Collage making ADVANCE TRAINING FOR TRAINORS
c. Photo language
d. Puppet show At the end of three days, the trainors will be able to:
e. Herb hunting
f. Exposure/Field trip 1. Clarify teaching role of CHWs
g. Workshop 2. Identify set of criteria
h. Simulation 3. Identifying proper teaching method applicable to CHWS
i. Structured Learning Experience 4. Formulate task analysis as basis of training for CHWS
5. Formulate evaluating tool
IV. Criteria for Choosing Training Methods 6. Show beginning skill in making usual aids
V. Inductive and Deductive Methods of Teaching 7. Show beginning skills in developing appropriate technology
VI. Steps in Facilitation
VII. Steps in Structured Learning Experience
VIII. Communication
a. Definition
b. Importance of communication and training
c. Barriers of communication

IX. Designing effective training programs

Steps in making a training session plan:
1. Conduct needs analysis
2. Determine training requirement
3. Determine objectives and standard
4. Develop course content
5. Selection of instructional methods and media
6. Perform test run
7. Conduct program plan
8. Evaluate program
9. Revise program

TRAINING DESIGN FOR COMMUNITY HEALTH ORGANIZATION

(CHO) OFFICERS

• The core group members join together and decide to form an

organization. They need to equip themselves with the
knowledge, skills and correct attitude on how to deal with the
members of score group so that they could come up with the
establishment of a community health organization.

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 CARE ENHANCEMENT QUALITIES OF HEALTH WORKERS IN COMMUNITY SETTING

TRAITS AND QUALITIES OF A HEALTH EDUCATOR GUIDELINES ON HOW TO BECOME A EFFECTIVE HEALTH
EDUCATOR IN TERMS OF:
1. Efficient
• plans with the people, organizes, conducts, directs A. Teaching Methodologies/Strategies (selection and uses)
health education activities according to the needs of the • in making decisions about methodologies, the health
community. educator has to choose specific methods that will bring
about the desired output. The methods should also
2. Good communicator correspond to the objectives.
• provides participants with clear and relevant information
A technique/method should:
3. Good listener
• Learning
• hears what’s being said and what’s behind the words
o Knowledge
▪ Training
4. Keen observer
▪ Lecture
• keeps eye on the proceedings, processes and
▪ Panel discussion
participants behavior
▪ Symposium
▪ Conference
5. Systematic
▪ Field trip
• knows how to put in sequence or logical order the parts
▪ Project Methods
of the session
▪ Film showing
▪ Coaching
6. Creative/Resourceful
▪ On-the-job training
• uses available resources ▪ Programmed

7. Analytical
• Attitude
• critical thinker o Role play

8. Tactful o Case Study

• brings about issues in smooth, subtle manner o Group discussion
o Simulation
9. Knowledgeable o Management games
• able to impart relevant, updated and sufficient input o Sensitivity training

10. Open • Skill

• invites ideas, suggestions, criticisms; involves people in o Demonstration
decision making o Apprenticeship
o Exercises
11. With sense of humor o Role play
• knows how to place a touch of humor to keep audience o Project Methods
alive o Task Force
o On-the-job
12. Change agent
• involves participants actively in assuming the
responsibility for his own learning

B. Preparation of materials
• are the training aids available? (blackboard, chalk, pad
paper, pentel pen, kraft paper, masking tape, OHP)
• are the hand-outs well packaged?

C. Uses of a teaching plan

• A teaching plan is list of steps and activities and
equipment needed in health education sessions. A
lesson should be planned by having an outline of what is
to be taught and the methods to be used. Time allocation
for the various activities should also be included

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