Survey Questionnaire

Thank you for your willingness to participate in this study. Kindly provide
accurate answers to the following questions. All the information you will provide
shall be kept with utmost confidentiality.

PART 1: BUSINESS PROFILE OF THE RESPONDENTS

1. Name of the Business Establishment:
_______________________________
2. Business Size
o Micro (1-9 Employees)
o Small (10-99 Employees)
o Medium (100 – 199 Employees)
3. Type of Food Service Industry
o Café
o Bakeshop
o Restaurant
o Catering
o Snack Inn
o Others (please specify): __________________
4. Years of Business
o 0-5 years
o 6-10 years
o 11-15 years
o 16 and above

PART 2: IMPACT OF COVID 19 TO FOOD SERVICE INDUSTRY

Instructions: Please indicate the degree to which you agree or disagree in each
statement below by putting a check (/) in the appropriate box to the right of each
statement.

Strongly Strongly
Disagree Neutral Disagree
Disagree Disagree

A. Supply and Demand

1. Shortage of
supplies or inputs
2. Decrease in
demand for
products or services
 3. Increase in demand
for products or
services
4. Difficulty in moving
or shipping goods
5. Government-
mandated closure
of this business
location
B. Employment

1. Hired additional
employees
2. Increased
employees’ hours of
work
3. Reduced
employees’ hours of
work, employees
worked at least
some hours
4. Told employees not
to work, with or
without pay (for
example, laid off or
furloughed)
5. Reduced salaries
and wages

C. Sales

1. Experienced
significant increase
in consumer
demand for certain
items
2. Experiencing
deceases in sales
3. Orders are being
cancelled
4. Delays in delivery

5. Cash flow issues

D. Operation

1. Completely closed
the physical place
 of business
2. Adjusted hours of
operation
3. Supply chain is
interrupted
4. The market is
causing to draw line
credit
5. Reduction of
production

PART 2: ADAPTATION STRATEGY OF FOOD SERVICE INDUSTRY

Instructions: Please indicate the degree to which you agree or disagree in each
statement below by putting a check (/) in the appropriate box to the right of each
statement.

Strongly
Strongly Disagre
Disagree Neutral Disagre
Disagree e
e
A. Supply and Demand

1. Sourcing from the

local suppliers
2. Looked alternatives
of supplies
3. Changed of
distribution strategy
4. Increased
production capacity
5. Generated own
sources.
B. Employment

1. Encouraging
employees to work
from home
depending on their
position
2. Restricting
employee domestic
travel
3. Increasing cleaning
of frequently used
spaces and objects
4. Routinely sharing
updates with
 customers/public
5. Allowing employees
to use all available
sick and vacation
paid time off if they
are ill or
quarantined.
C. Sales

1. Developed new
products
2. Used of digital
platforms to
encourage sales
3. Increase in price to
cover up expenses
4. Adapted take outs
and delivery
services
5. Reselling of
products from other
sources
D. Operation

1. Used of digital
platforms to
manage business
2. Applied for
government support
3. Developed an on-
site and WFH
scheme
4. Applied for
loans/overdraft/line
of credit from banks
for working capital
5. Applied productivity
tools that can keep
your business up
and running and
make remote work
for you such as
Peddlr, Gcash,
Canva, SIMSS GO-
Negosyo etc.