Professional Documents
Culture Documents
BY
ATUGONZA HANNINGTON
1161-07096-03911
INTERNATIONAL UNIVERSITY
NOVEMBER, 2017
1
DECLARATION
I declare to the best of my understanding that this book has not been presented elsewhere
ATUGONZA HANNINGTON
i
APPROVAL
I hereby affirm that this work was done under my supervision and it is submitted for the
Supervisor
ii
DEDICATION
Francis, Rose, Mary, Fred, Victor and Grace. May the gracious Lord bless you and give
iii
ACKNOWLEDGEMENT
My sincere gratitude goes to God for the gift of life that He gave me throughout my studies
sincere and hearty gratitude to my supportive Supervisor Dr. Kayindu Vincent for his
critical reviews, expert advice and availability of his time given to me during consultations
throughout the course of my research work. I also thank the Principle of the College, Dr.
Tindi Seje, the Head of Department, as well as the lecturers Prof. Salami, Dr. Wunti
Ibrahim,. Dr. Sofia Gaite, Ass. Prof. Ijeoma Anumaka and Dr. Fabuyi.
their great assistance and excellent academic pieces of advice. I owe a special debt of
gratitude to all of them. I also acknowledge all the authors whose works have been cited in
this study.
children, Francis, Rose, Mary, Fred, Victor and Grace for the moral and financial support
given to me during the course. Further more, I thank my parents late Nyendwoha Xavier
my father, my mother Nyakamadi Evangerine my brothers Deo, Edward and Joseph for
I also thank my District Inspector of Schools Mr. Alinda Julius, my District Education
Officer Mr. Bukenya Bartholomew for also giving me financial support during the course.
Finally, I thank my pastors; Francis and Johnson and all the believers of Paacwa Christian
Fellowship for their prayers that enabled me to successfully complete the course.
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TABLE OF CONTENTS
DECLARATION ................................................................................................................. i
APPROVAL ....................................................................................................................... ii
ACKNOWLEDGEMENT ................................................................................................. iv
ABSTRACT ........................................................................................................................ x
INTRODUCTION............................................................................................................. 1
1.0 Introduction…………………………………………..……………………………….1
v
1.6 Hypothesis.................................................................................................................... 8
2.3.2 How Performance Appraisal is done in Public and Private organizations ............. 14
2.3.3 Why employee performance appraisals is done in Public and Private Organizations17
Organizations .................................................................................................................... 19
2.3.5 Measures that may be taken to improve employee performance appraisals‟ execution
in Organizations ................................................................................................................ 20
METHODOLOGY ......................................................................................................... 29
vi
3.2 Research Design.......................................................................................................... 29
vii
CHAPTER FIVE ............................................................................................................ 55
5.1.1 To what extent is formal performance appraisal of teachers done in public secondary
5.1.2 To what extent is formal performance appraisal of teachers done in private secondary
between public and private secondary schools in Kagadi district of Uganda? ................. 58
REFERENCES ................................................................................................................. 62
APPENDICES…………………………………………………………………………..67
SERVANTS……………………………………………………………………………..67
APPENDIX II: Table for determining sample size from a given population by Morgan and
viii
LIST OF TABLES
Table 4.2.1 showing the extent to which formal academic staff appraisal is carried out in
Table 4.2.2 showing the extent to which formal academic staff appraisal is carried out in
Table 4.2.3 showing the methods of academic staff performance appraisal used in private
Table 4.2.5 showing a difference in secondary school teacher performance appraisal system
between public and private secondary schools in Kagadi district of Uganda. .................. 51
performance appraisal system between public and private secondary schools in Kagadi
ix
ABSTRACT
The current study was carried out in 29 secondary schools in Kagadi district of Uganda to
establish the extent to which formal performance appraisal of teachers done in public
secondary schools in Kagadi district, Uganda; to find out the extent to which formal
performance appraisal of teachers is done in private secondary schools in Kagadi district,
Uganda; as well as to assess whether or not there is a difference in secondary school
teacher performance appraisal system between public and private schools in Kagadi district
of Uganda. The study employed a cross-sectional survey design using qualitative and
quantitative approaches. Universal sampling was used for the schools, headteachers and
their deputies yet teachers were selected randomly. Thus, a sample of 320 respondents, of
which 100 were from public secondary schools and 220 were from private secondary
schools were selected using the Morgan and Krejcie (1970) method of determining the
sample. Of the 320 respondents, 30 were subjected to oral interviews (11 from public
schools and 19 from private schools). The data collected from the respondents was coded,
frequency counts made, and the results for close-ended questions tabulated. The frequency
counts generated were converted into percentages which were used to determine the trend
of findings and draw conclusions. For open-ended questions responses were summarised,
compiled, and presented qualitatively. The Analysis of Variance (ANOVA) was used to
assess whether or not there is a difference in secondary school teacher performance
appraisal system between public and private schools in Kagadi district of Uganda. The
findings were that to a large extent formal performance appraisal of teachers is done in
public secondary schools in Kagadi district, Uganda; to a small extent formal performance
appraisal of teachers is done in private secondary schools in Kagadi district, Uganda; and a
significant difference exists in secondary school teacher performance appraisal system
between public and private schools in Kagadi district of Uganda. The researcher
recommended that the Government should properly utilize the results of the teacher
performance appraisal system to effectively promote those who are actually worthy of
promotion. The Government should streamline the Inspectorate Department in the Ministry
of Education and Sports so that in inspecting private schools the inspectors force
headteachers to have, among other things, formal performance appraisal forms of teachers
in the teachers‟ respective files since private schools are supposed to observe Government
educational policies; and lastly private schools should borrow a leaf from public schools
and stop running schools like business enterprises. They should do things formally not as
they wish.
x
CHAPTER ONE
INTRODUCTION
1.0 Introduction
This chapter presents the background of the study, statement of the problem, purpose of the
study, objectives of the study, research questions, hypothesis and significance of the study
Teachers as public servants are expected to give services to members of the general public as a
duty. They are expected to perform their duties with dedication, diligence, integrity and justice.
They are expected to maintain a high standard of personal conduct both in carrying out their
duties and in their private lives. The performance of these duties can be assessed through among
is used as a management tool for establishing the extent to which set targets within overall goals
of the Organization are achieved. Through staff performance appraisal, performance gaps and
development needs of an individual employee are identified. The appraisal process offers an
opportunity to the Appraisee and Appraiser to dialogue and obtain a feedback on performance.
This therefore calls for a participatory approach to the appraisal process and consistence in the
Performance appraisal systems began as simple methods of income justification. Appraisal was
used to decide whether or not the salary or wage of an individual employee was justified. The
1
process was firmly linked to material outcomes. If an employee's performance was found to be
less than ideal, a cut in pay would follow. On the other hand, if their performance was better than
Little consideration, if any, was given to the developmental possibilities of appraisal. If was felt
that a cut in pay, or a rise, should provide the only required impetus for an employee to either
improve or continue to perform well. Sometimes this basic system succeeded in getting the
results that were intended; but more often than not, it failed (Ivancevich, 20O1).
Early motivational researchers for example were aware that different people with roughly equal
work abilities could be paid the same amount of money and yet have quite different levels of
motivation and performance. These observations were confirmed in empirical studies. Pay rates
were important, yes; but they were not the only element that had an impact on employee
performance. It was found that other issues, such as morale and self-esteem, could also have a
major influence. As a result, the traditional emphasis on reward outcomes was progressively
rejected. In the 1950s in the United States, the potential usefulness of appraisal as a tool for
motivation and development was gradually recognized. The general model of performance
appraisal, as it is known today, began from that time (Mathis & Jackson, 1997).
According to Ssekamwa (1999), formal education was introduced in Uganda by the Arabs and
Christian missionaries. The first semblance of formal education came to Uganda implicitly
through the arrival of Sheikh Ahmed Bin Ibrahim at the court of Kabaka Ssuuna of Buganda at
Banda near Kampala in 1844. Sheikh Ahmed Bin Ibrahim came with a dozen of Arabs and
Swahilis who, in addition to economic trade introduced Koran schools. In these schools, reading
and writing using Arabic scripts as well as the basic principles of Islam were taught. In the year
2
1877 and 1879, Protestant and Catholic missionaries respectively reached at the court of Kabaka
Muteesa I of Buganda. They introduced Christian religion and western education. In the schools
they set up, teachers‟ seriousness in the execution of their duties was emphasized, and in many
cases the teachers were appraised informally based on the extent, to which they were obedient to
their masters, their level of diligence and discipline, as well as in guiding the learners. This was
mainly done through observing them as they performed their duties, as well as relying on the
reports provided to the employers by the respective heads of department, the learners and the
In Uganda, a number of laws were enacted to promote people‟s sense of being responsible, such
as The Penal Code Act whose date of commencement was June 15, 1950. It was promulgated
and it stipulated punishment for any kind of irresponsible act done by a person of sound mind,
the public officers such as teachers being inclusive. According to the Ministry of Education and
Sports (1996:1), a number of laws, bye-laws, policies and rules have been made at the national,
ministry, district and the school levels to guide the concerned stake holders. Some provisions in
these laws relate to the teachers‟ performance of their duties. Some of them are: The Education
(Management Committee Amendment) Rules of 1969; Education Act of 1970; The District
Teaching Service Committee Regulations, 1991; Standing Orders,1991 Edition; The Uganda
National Examinations Board Act, 1983, constitution of the Republic of Uganda, 1995. This
shows the value attached to among other things, teachers‟ seriousness in performance in
Uganda‟s education system. Thus, chapter 1 (4) of the Standing Orders, 1991 edition stipulates
that staff performance appraisal reports on all pensionable officers and all non pensionable
officers on gratuitable terms have to be completed as at 31st December every year; and section
3
(9) states that a special staff performance appraisal report on officers may be made at any time in
justify such a report being made. Thus, performance appraisal of teachers is regulated and is
This study was based on Trait Theory of leadership. This Trait Theory came up as pioneered by
Thomas Carly as seen from his work “Heroes and Hero worship (1841). Trait Theory believes
that people are born with inherited traits and as well, made to develop some traits which are
particularly suited to leadership and that people who make good leaders have the right
appropriate because it could be used more accurately and quickly to measure personality traits.
Most of assessment devices that result from trait theory are self-report type tests which are easy
to administer and may be accurate if the respondents do not lie. Trait theory seems more logical
and straight forward. Its strength is in its reliance on statistical or objective data, unlike many
other theories where the subjectivity of the researcher influence the result, the researcher does
understand traits allows us to determine which traits of a person can do better in administration”.
This study was based on the trait theory because the current study investigated the extent to
which the secondary school teachers in Kagadi district are effectively appraised, and why. The
assumption is that the different traits of headteachers can influence them to appraise teachers in a
4
certain way. For example, whereas some headteachers are naturally good, democratic, and
principled and want to do things following the right procedures, others are not. They want to do
supervisor, that usually takes the form of a periodic interview (annual or semi-annual), in which
the work performance of the subordinate is examined and discussed, with a view to identifying
weaknesses and strengths as well as opportunities for improvement and skills development
Armstrong, 2002). Secondary school teachers are the people trained to teach students in
activities.
This study addressed performance appraisal of teachers in both pubic and private secondary
schools. Public secondary schools are the secondary schools run by the government, whereby the
headteachers, teachers and other employees are appointed by the relevant Ministry of the
government (and in this case, the Ministry of Education and Sports), yet private schools are the
these schools, the head teachers, teachers and other employees are appointed by the owners of
According to the 1995 constitution of the republic of Uganda, Article XV111 (iii), individuals,
religious bodies and other non governmental organizations shall be free to found and operate
5
educational institutions if they comply with the general educational policy of the country and
maintain national standards. In this aspect, many educational institutions have been set up and
society expects good services from them. The assessment of the services offered can be done,
through among other ways, performance appraisal of the employees. According to the Education
Act, 2008, academic staff in secondary schools in Uganda have to be appraised so as to establish
their weaknesses and strengths, with a view of improving their performance. It is a mandatory
practice which has to be done annually at the end of Term Three of each year. If any teacher is
not appraised for three consecutive years, he or she is perceived to have absconded from duty
and he or she is therefore supposed to be deleted from the Government pay roll. Appraisal is a
basis for teachers‟ promotion, such as from classroom teachers to deputy headteacher or to
headteacher. Though at primary school level the forms filled in triplicate one copy is supposed
to be taken to the sub county chief, another copy to the district service commission, and another
copy remains at school, at the secondary school level all the three copies are taken to the
Education Service Commission for perusal. Individual teachers are supposed to be appraised by
their respective heads of department and the appraisal rotates on the teacher‟s schemes of work,
lesson plans, assessment of learners, teacher‟s records, as well as the class/lesson notes (Musoke,
2015).
Despite being a mandatory practice, it is claimed that some schools especially the private ones do
not appraise their teachers formally; headteachers mainly use observation method and also rely
on the information provided to them by spies and students on individual teachers. Even in public
and in private secondary schools where there is Universal Secondary Education it is alleged that
some headteachers inflate the number of teachers they have (Barigye, 2012) which suggests that
6
On some occasions, there is general outcry about the discipline of both teachers and students.
Allegations are that they are wanting, which is partly attributed to limited employee supervision
Headteachers are according to the Education Act of 2008, required to carry out appraisal of their
staff on an annual basis. Despite being a mandatory practice, it is claimed that some schools do
not appraise their teachers formally; instead they appraise them informally by for example
relying on the information provided to them by spies and students on individual teachers. Even in
public and in private secondary schools where there is Universal Secondary Education it is
alleged that some headteachers inflate the number of teachers they have (Barigye, 2012) which
suggests that the appraisal system is usually faulted. Whereas the authors of such claims wrote
obtaining in Kagadi district of Uganda. Before making conclusions, the study was thus carried
out to empirically find out the extent to which formal performance appraisal of teachers is done
in public and private secondary schools in Kagadi district, Uganda as well as to assess whether
or not there is a difference in secondary school teacher performance appraisal system between
The purpose of this study was to assess the performance appraisal system of public and private
7
1.4 Objectives of the Study
1. To establish the extent to which formal performance appraisal of teachers is done in public
2. To find out the extent to which formal performance appraisal of teachers is done in private
appraisal system between public and private schools in Kagadi district of Uganda.
The study was carried out to provide answers to the following questions:
1. To what extent is formal performance appraisal of teachers done in public secondary schools
2. To what extent is formal performance appraisal of teachers done in private secondary schools
3. Is there a difference in secondary school teacher performance appraisal system between public
1.6 Hypothesis
The current study was carried out to assess the accuracy of the pre-conceived assumption that
8
1.7 Significance of the Study
Education officials in Kagadi district will benefit from identifying the various factors that affect
its effective execution of the employee performance appraisal. Other organizations will also
benefit from learning and adopting the various methods that have helped Plan International
The results of this study will increase understanding of the benefits employers can derive in
valuing employee performance appraisal and ensure its application and acceptability within staff.
The study will also add to the pool of knowledge in the Human Resource Practice.
9
CHAPTER TWO
LITERATURE REVIEW
2.0 Introduction
This chapter presents the conceptual framework, theoretical review, as well as the related
literature.
1. Extent of public
secondary school
teacher appraisal
2. Extent of private
secondary school
teacher appraisal
Moderating Variables
interest
commitment
skills
streamlined process
reward systems
management styles
10
The conceptual framework shows that the type of school, whether private or public can be a
determinant of the extent to which performance appraisal of secondary teachers is carried out
whether to a large extent, moderate extent or small extent. The type of school can also be a factor
in the methods dominantly used by the headteachers to carry out performance appraisal, whether
streamlined process, reward systems, and the management styles of headteachers can also affect
the extent to which performance appraisal is done. These variables are recommended for future
This study was based on Trait Theory of leadership. This Trait Theory came up as pioneered by
Thomas Carly as seen from his work “Heroes and Hero worship (1841). Trait Theory believes
that people are born with inherited traits and as well, made to develop some traits which are
particularly suited to leadership and that people who make good leaders have the right
appropriate because it could be used more accurately and quickly to measure personality traits.
Most of assessment devices that result from trait theory are self-report type tests which are easy
to administer and may be accurate if the respondents do not lie. Trait theory seems more logical
and straight forward. Its strength is in its reliance on statistical or objective data, unlike many
other theories where the subjectivity of the researcher influence the result, the researcher does
11
htt://allpsych.com/personalitysynopsis/trait_application.html. Our ability to assess and
understand traits allows us to determine which traits of a person can do better in administration.
This study was based on trait theory because the current study investigated the extent to which
the secondary school teachers in Kagadi district are effectively appraised, and why. The
assumption is that different headteachers have different traits which usually cause them to do
things differently. Some headteachers for example want things to be done formally, yet there are
others who want things to be done through “short cut”, thus failing to do things formally. This
applies to performance appraisal, as some headteachers can appraise their teachers formally, yet
A lot of literature on performance appraisal exists. There are however gaps in it, for example,
some literature in books talk of performance appraisal in general without referring to Uganda.
Secondly, books state the ideal of performance appraisal, yet the ideal is not always necessarily
what is on the ground. As for the studies, many of them were carried out outside Uganda and
moreover before 2017 which shows that the findings in those studies do not really reflect what is
obtaining in Kagadi district secondary schools on the subject of teachers‟ performance appraisal.
Employee performance appraisal is a process that often combines both written and oral elements,
whereby management evaluates and provides feedback on employee job performance, including
steps to improve or redirect activities as needed. Documenting performance provides a basis for
12
pay increases and promotions. Appraisals are also important to help staff members improve their
performance and as an avenue by which they can be rewarded or recognized for a job well done.
In addition, they can serve a host of other functions, providing a launching point from which
organizations can clarify and shape responsibilities in accordance with business trends, clear
'teaching moment' for the manager" (Myers, 2001). Whereas this is relevant, it is not clear
whether this is what is being done in Kagadi district secondary schools or not, hence the current
study.
Bateman & Snell (2002) define performance appraisal as the assessment of an employee‟s job
performance. Performance Appraisal has two basic purposes. First, the appraisal serves an
administrative purpose – it provides information for making salary, promotion, and layoff
decisions, as well as providing documentation that can justify these decisions in court. Second,
and perhaps more importantly, performance appraisal serves a developmental purpose. The
information can be used to diagnose training needs, career planning, and the like. Feedback and
coaching based on appraisal information provide the basis for improving day-to-day
performance.
The major administrative purpose of performance appraisals is to decide who should receive
merit increases and the relative size of the increases. The appraisal purposes also help to identify
employees with potential for promotion. High performing teams can be identified as well.
Employee‟s reviews are widely used to provide documentation for discharging, demoting, and
downsizing employees who are not meeting performance standards (Dubrin, 1997).
13
2.3.2 How Performance Appraisal is done in Public and Private organizations
Ivancevich (2001) explains that in most organizations, employees are appraised by their
immediate managers on the grounds that those who delegate work and monitor performance are
best placed to appraise performance. He argues that appraisals carried out at a more senior level
allow employees an opportunity to talk with higher management who, in turn, can find out the
views and attitudes of more junior staff at first hand. This is relevant, but the author does not tell
how this is done in the secondary schools of Uganda, hence the study.
A better approach may be for employees‟ immediate supervisors to write and carry out appraisals
and for more senior managers to have an opportunity to comment on the report. This enables
senior managers to keep a regular check on the progress of staff and to monitor the appraisal
other changes in the organization such as team working, increased flexibility and greater
emphasis on the importance of communications skills and relationships with people in the
workplace. „Upward appraisal‟ gives employees the opportunity to comment on the performance
of their manager and may provide a more balanced view of the individual‟s performance. „360
view of the individual‟s performance by taking into account comments from several sources of
the organization.
Saleemi & Bogonko (1997) noted that there are several ways/methods that explain how
employee performance appraisals are conducted. Despite the many performance appraisal
methods, the authors did not mention secondary schools in Kagadi yet the year 1997 when they
14
wrote, several secondary schools existed in the area. This partly prompted the current study.
Ranking Method: Under this method, employees are compared with one another on an overall
basis and are ranked from best to poorest in order of merit. The overall merit or quality of a
worker is considered and his individual qualities are not taken into account. The best or most
efficient employee is .ranked as number one and the poorest employee is assigned the last rank.
Ranking is the oldest and simplest method of appraisal. But ratings are subject to the judgement
and bias of the rater who has to consider a whole man. Moreover, this method does not reveal the
amount of difference between the employees with consecutive ranks. In a large group, it is
difficult to compare several people simultaneously. Thus, ranking method of appraisal has
limited value. The accuracy of this method can be improved by asking the rater to rank
Graphic Rating Scale: This is one of the oldest and widely used methods of performance
appraisal. A graphic rating scale is a chart or a graph indicating the different degrees or grades of
various qualities on which the employees are to be appraised. The typical qualities are quality
and workmanship, knowledge of the job, initiative, potential for development, leadership,
dependability, etc. The degrees or grades of a quality are described on the continuum by phrases
(poor, below average, average, above average, excellent) or by numericals like 1,2,3,4,5. Every
employee is given scores according to the degree to which he possesses a particular trait. The
rater estimates the degree of a trait by observing the behaviour of subordinates on the job. The
15
Check-list Method: In this method, a list of statements is prepared. The statements describe
various types of behaviour for a particular job. For every employee, the rater is asked to tick
those statements which correctly describe his actual behaviour. Each statement is given a weight
or scale value. The rating for a particular employee can be found by adding up the weights of
Forced Distribution Method: Under this method, the raters are asked to distribute the ratings in
five categories, i.e., outstanding, above average, average, below average and poor. Employees
are rated on the basis of overall performance rather than on individual traits. The distribution of
ratings must be such that it forms a normal frequency distribution. In other words, 10 per cent of
the employees in 'outstanding' category, 20 per cent in 'above average,' 40 per cent 'average' 20
Critical Incidents Method: Under this method, employees are evaluated on the basis of the
occasions are known as 'critical incidents'. Each incident represents a critical situation in the
course of work and the reaction of an employee during it reflects his success or failure. Raters are
required to record the reactions of an employee during the critical situation. The strengths and
Besides the foregoing is the 360 degree performance appraisal method. This is the latest
approach to performance evaluation. It provides for performance feedback from the full circle of
16
daily contacts that an employee might have. It became increasingly talked about and widely
used in the 1990s. It consists of performance data generated from a number of sources, who can
include the person to whom the individual being assessed reports, people who report to them,
peers (team colleagues or others in the organization), and internal and external customers and
can also include self-assessment. A recent survey showed that about 12 percent of American
organizations are using full 360-degree programmes but the trend is growing.
2.3.3 Why employee performance appraisals is done in Public and Private Organizations
According to Saleemi & Bogonko (1997), employee performance appraisals are valuable. The
authors however do not say how this relates to the appraisal of teachers in Kagadi. They just
generalize yet their applicability to public or private secondary schools in Kagadi where the
current study was carried out can be subject to question. Specifically, the authors claim that
induction programmes. It reveals misfits who need to be trained or transferred to the right
job. Experience gained through performance appraisal can be used to improve efficiency in
favouritism and arbitrary judgement in the selection, promotion and transfer of employees.
Performance appraisal serves as a sure and scientific basis for sound personnel policy
concerning merit-based promotions and transfers. Employees with high potential may be
17
c) Measurement of employee performance both in terms of quantity and quality provides a
scientific basis for wage differentials and incentive plans of wage payment.
employee comes to know where he stands so that he can take steps to improve his
capabilities. The strengths and weaknesses of employees can be found. Hence, performance
performance. When they know that they are being appraised and their future largely
depends on such appraisals they tend to adopt productive and acceptable behaviour. Thus,
management's interest in the progress of employees. It helps to bring about cordial relations
confidence and morale of employees are increased when they are convinced that
The researcher wanted to establish whether the foregoing are the values/benefits attached to
18
2.3.4 Factors that affect effective execution of employee performance appraisals in
Organizations
According to Saleemi and Bogonko (1997), performance appraisal is not a fool-proof technique;
it suffers from limitations/factors that make its effective execution difficult. The authors are not
Ugandans, they could thus have written basing on what they observed in other countries outside
Uganda. The current study was carried out partly to fill this gap. To them, the factors are as
follows.
a) All the qualities reflecting the performance and potential of an employee cannot be
b) Rating may be affected by the hallo effect i.e., rating in one factor may affect rating in other
qualities. Performance appraisal is also subject to the bias and judgement of the raters. When
the rater does not have full information or cooperation of employees, ratings are likely to be
inaccurate. Central tendency, tendency to rate lower than justified, leniency, etc. are other
c) Different raters may apply different standards in appraisal and their judgement may differ.
This makes the ratings incomparable. A rater may have the tendency to rate most of the
employees as average. Some raters may hesitate to assign poor ranks to employees with low
performance.
d) Many raters tend to over-emphasize one quality and rate employees on the basis of their
general impression. When different raters give different scores for the same group of
19
e) In order to make the appraisal more objective, complicated procedures are used for ratings.
Employees who fail to understand these procedures and the frequent changes made therein
Moreover, all appraisals put emphasis on conformity. Both democratic and autocratic
managers are given equal ratings if their performance ratings are the same.
The researcher wanted to find out whether the foregoing are the factors that affect effective
2.3.5 Measures that may be taken to improve employee performance appraisals’ execution
in Organizations
appraisals. Even the most well designed performance appraisal system is worthless unless the
organization is committed to ensuring that it is used properly and consistently. The organization
and, specifically, its human resources department, must take an active role in the process,
performance evaluations in advance and working with the manager to revise the appraisal as
necessary.
Shawn (2004) further argues that if a manager is reluctant to bring up negatives with the
employee, the human resources department can conduct workshops or provide individual
coaching on techniques for providing constructive criticism. The manager should come to
20
understand that providing accurate and constructive employee feedback is an organizational
On the other hand, Saleemi and Bogonko (1997) noted that the process of performance appraisal
is beset with several obstacles. Faulty assumptions of superior and subordinate e.g., managers
wish to make fair and accurate appraisal, subordinates want to know where they stand, etc., is the
first major obstacle. Psychological feelings of insecurity, resentment, etc. and technical pitfalls
like personal bias, errors, halo effect, central tendency, criteria of measurement, constant error
etc. are other obstacles to effective appraisals. These obstacles can be removed when a sound and
systematic appraisal system is used. The appraisal system should give correct, consistent,
comparable and reliable ratings. A sound system of performance appraisal must fulfill the
following essentials:
a) The plan should as far as possible be simple to design and operate and easy to understand.
When the appraisal system is complicated, employees may not understand it fully and may
look at the plan with suspicion. The plan should not be very time-consuming.
b) The appraisal plan should be designed keeping in view the objectives of the appraisal
programme. The objective of the appraisal programme may be either to evaluate current
performance on the job or to determine the potential for higher jobs. In some cases,
performance appraisal is liked with specific objectives like pay raise, training, promotion,
transfer, etc. The number of factors to be considered and the data to be collected should be
21
c) The appraisers should be selected and trained properly so that they have no personal bias
and possess the necessary capabilities for correct evaluation of employees. In order to
independently. The appraisal system should have the support of all executives who
administer it. Top management must create a climate of reliable appraisal throughout the
d) The plan should lay down the standards of performance in clear and precise terms. The
or specific events. The standards should be fully explained to all employees well in
advance of the appraisal. In fact, the plan should be devised in consultation with the
subordinates. This will increase their commitment to the plan and their understanding of
expected performance.
e) The plan should take into account the appraisal practices prevailing in the industry as well
as the latest thinking on performance appraisal. It should fit the structure and operations of
the organization. The evaluation must be made by the immediate superior though the
f) The appraisal should be a continuous process. But many firms conduct appraisal half-
yearly or yearly due to lack of time and to avoid a sense of fear among employees. The
frequency of appraisal in one year should be decided keeping in view the objective and
scope of the appraisal programme. Suitable forms should be designed and used for the
appraisal of employees.
22
g) The appraisal plan should have built-in incentive. In other words, a reward should follow
satisfactory performance.
h) There should be a systematic procedure for the redressal of grievances arising out of the
performance appraisal. The appraisal plan should be valid and reliable. The appraisal
should be reviewed with the ratee. It will help him to know where the stands and what
i) The appraisal plan should be reviewed and revised periodically after full discussion with
the employees. Such review will ensure that the system does not become too rigid or
The researcher will find out whether or not the foregoing measures are being used in secondary
2.3.6 Difference in Performance Appraisal system between public and Private institutions
Whereas it is vital to appraise workers in both public and private institutions, and whereas both
public and private institutions in the same sector or ministry perform the same functions, it is
claimed that sometimes they do things differently. Maicibi (2005) for instance claims that in
some private institutions the directors or founders of the institutions do not have a specific
system of appraising employees, they mainly base on the results produced by the employee as a
basis of appraisal. The one who produces good results is perceived to be the best worker, and the
reverse is true; thus contradicting the public official system of appraising employees whereby
both the employee and his or her immediate supervisor sit together to rate the employee on
specific items (performance indicators). Whereas Maicibi (2005)‟s submission might be having
an element of truth, he did not specifically talk about Kagadi district, hence the current study.
23
This relates to the study which was conducted to compare leaders‟ behaviors in public sectors
with those in private sectors. LBDQ was used to collect the data and the SPSS software was used
for data analysis. From 602 completed questionnaires, 266 were completed by public sectors‟
employees (44%) and the 336 were completed by private sectors‟ employees (56%). The results
showed that initiating structure type of behavior is dominant in both public and private sectors.
Considering type of behavior is as well common in both private and public sectors. There is a
positive relationship between public and private sectors in the areas of characters of
consideration, initiating and efficiency. However, the current study could not rely on the findings
of this study, since it investigated on the relationship between leaders‟ behavior and efficiency
and return on investment and not on the performance appraisal of teachers in Kagadi district of
In addition, Tatlah (2011) carried out a research to investigate the correlation between
personality traits and leadership styles of teachers of public elementary and high schools of
Lahore. The research was done quantitatively by means of survey to a sample of 228 teachers. It
was found out that the dominant traits are associated with leadership styles, thus showing that
both people and task oriented leadership styles are effective. The research emphasized influence
on behavior. However, it has to be noted that the research did not examine the traits which are
needed for an effective leadership style. The sample of the study were teachers whose roles and
duties go so much beyond just management and above all, the study was conducted among
teachers of public elementary and high schools of Lahore which is not representative enough for
24
the rest of the world including Kagadi district. This study also failed to compare the situations in
public schools to that in private schools; this is what current study went ahead and investigated.
Cheng Wei Hin and Filzah (2011) conducted a research to explore the leadership styles and
personality traits of successful women entrepreneurs in Malaysia, which are believed to affect
the way they do things, such as appraising their employees. It was a qualitative research which
involved interviews with successful women entrepreneurs. Sample of the women entrepreneurs
consisted of nine (9), where four (4) were Malay women, four (4) Chinese and two (2) Indian
women. Data were collected from interviews with the selected women entrepreneurs, using
questionnaire and observation. The finding suggested there are some personality traits that can
lead to success of women entrepreneurs. It is however, very important to note that the study was
carried out in a private enterprise only and not in public enterprise and it involved only women
and more so, from Malaysia, China and India and not men or even women from other parts of the
world. Again, this study was not based on any clear theory. Above all, the study targeted to
explore how the leadership styles and personality traits can determine success of women
entrepreneurs rather than how that can affect the way they appraise their employees.
Mahce (2003) conducted a research which he submitted to the Faculty of Education of Middle
East Technical University, on leadership styles of elementary school principals. He examined the
themselves and teachers. The subjects of the study included 350 public elementary school
principals and 700 public elementary school teachers. Two questionnaires were used, one for the
principals to rate themselves and another in which teachers could rate the principals. Principals
25
rated themselves highest on the human resource frame and as being effective leaders and
managers. Teachers on the other hand, rated the principals that they work with as being effective
managers and leaders. It should be observed that though the study included leadership style as a
variable, it did not correlate it with personality traits as it is in the current study. Furthermore, the
subjects of the study included principals and teachers, which is not the case in this study at hand,
relationship between management styles and personality traits of physical education managers of
the sample of this research. The findings showed that there was no relationship between
management styles and personality traits; meaning that personality traits do not determine the
leadership styles of managers. However, the study has some gaps as compared to the study at
hand. For instance, the study was carried out in Khorasen Razavi and not in Uganda, and
respondents were administrative directors of physical education, which was not the case in this
study at hand.
Further, Hussein Alkahtani, Abu-Jarad, Sulaiman and Nikbin, (2011) conducted a study as cited
these managers use on their leading change capabilities. Total sample of 105 managers was used
in the study. The result of the study showed a positively significant correlation between their
leadership styles and their leading change capabilities. Despite the similarities between the study
and this study at hand, it can still be argued that the limitation between the study and this study is
in the area of context, that is, geographical location. This difference might have influenced the
26
studies differently. Again, in-terms of content, they are slightly different variables, that is,
“personality and leadership styles on leading a change”, yet this study at hand focused on
Another study was carried out by Hadi Asgari, Taleghami, Mesgarian, (2012) as cited in
Islamic Azad University of Mazandaran Province. It was a descriptive study, done by correlation
method. The statistical community of the study were all managers (principals, deputies and
education managers) of Islamic Azad University of Mazandaran Province and it was determined
the sample volume 253 individuals which were chosen by classified random method.
Questionnaires were used as the instrument for data collection as follows; the questionnaire of
and avoidance). The data gathered, were analyzed using Pearson correlation coefficient test and
multiple regression analysis. The findings of the research showed that the dominant managers‟
conflicts management styles were democratic style. It can be seen that the study was limited to
managers‟ conflict dominant management styles, unlike this study at hand which focused on the
dominant management styles of head teachers. More still, it can be seen that the theory on which
the study was based is not clear, and above all the study was conducted in Islamic Azad
27
Another study was conducted by (Ibukun, 2011) as cited
inhttp://www.regent.edu/acad/global/publications/ij/s/new/vo/6ISSZ/5_Ibuku_oyewole_abe,
State in Nigeria in bothprivate and p[ublic institutions. A descriptive survey research design was
used to carry out this study. The population of the study consisted of all the principals and
teachers of public secondary schools in Ekiti State of Nigeria. The investigators utilized two sets
effectiveness inventory for school principals and teachers respectively. Data analyzed indicated a
significant difference between principals‟ year of experience and their leadership effectiveness.
A significant difference was found between principals‟ age and their leadership effectiveness,
and no significant difference existed between managerial effectiveness of male and female
principals. It should be noted that this study was conducted in Nigeria with a different cultural
background from that of Uganda, where this study at hand was conducted.
28
CHAPTER THREE
METHODOLOGY
3.1 Introduction
This chapter describes the research methods used in conducting the research. It describes the
research strategy adopted for the study. It also describes the instruments of data collection,
including how the instruments were tested for validity and viability. It further discusses the
types and sources of empirical data utilized in this research. The chapter also discusses the
research population and sample size, and sampling techniques applied. Lastly, the study looks at
The researcher adopted descriptive cross-sectional survey design with mainly a qualitative
approach though even the quantitative approach was employed. It was a survey because of the
relatively large number of respondents in the study with different categories, the headteachers
and teachers. A qualitative approach was used because it gives details of the situation at hand
and therefore the beneficiaries of the research findings are made to fully understand what is on
the ground, how and why it is like that, and the practical solutions. As Amin (2005) notes,
qualitative approach explains and gains insight and understanding of phenomena through
intensive collection of narrative data, which helps to reveal and record respondents‟ attitudes,
beliefs and opinions. Although the study was qualitative, quantitative techniques of research
were used for data analysis, presentation, and interpretation of the findings.
29
3.3 Study population
The study targeted a total of 490 respondents. These included 29 headteachers of secondary
schools in the district (seven headteachers of government aided secondary schools, 22 deputy
headteachers, and 22 headteachers of the 22 private secondary schools in the district, and 433
A sample of 320 was selected using the Morgan and Krejcie (1970) method of determining the
sample. Respondents were drawn from three categories of staff as follows: headteachersa (29),
deputy headteachers (29), and teachers (433). Of the 320 respondents, 30 were subjected to oral
interviews. Thus, 100 respondents were from public schools and 220 respondents were from
private schools. Table I shows the details of the population and sample size.
Headteachers
1. Public schools 7 7
2. Private schools 22 22
Deputy headteachers
1. Public schools 7 7
2. Private schools 22 22
Teachers
1. Public schools 112 86
2. Private schools 320 176
30
The seven public schools are Mabaale S.S, Naigana S.S., Kagadi S.S., St. Adolf Tibeyalirwa
S.S., Mpeefu Seed S.S., Kyakabadiimo S.S., and Rugashali S.S. The private secondary schools
were St. Catherine Kicucura S.S., Kitegwa Community S.S., King Solomon S.S., Bwikara S.S,
and St. Jude Burora S.S., Francis Xavier Modern Secondary school, Public S.S Mabaale, Pacwa
Modern S.S, Bunyoro Secondary School, Kagadi People‟s S.S., Lake Side S.S., and United
Parents S.S.
Regarding schools, universal sampling was used to select them. Given their limited number (only
29), all of them were included in the study. Universal sampling was also used to select the
headteachers and their deputies to be included in the sample, and random sampling was used to
select teachers from the two categories of secondary schools of Kagadi district (public and
private secondary schools). Thus, respondents were selected from public secondary schools and
private secondary schools from the two counties, Buyaga East and Buyaga West which form
Kagadi district.
Geographically, the study was conducted in Kagadi district of Uganda. Kagadi district is found
in Western part of Uganda in Bunyoro-Kitara kingdom. The district is comprised of two sub
counties, Buyaga East and Buyaga West. In the district, two categories of secondary schools are
found, namely Public secondary schools, and Private secondary schools so as to come up with
Regarding the content scope, the study concentrated on the performance appraisal of secondary
school teachers in Kagadi district in both public and private secondary schools.
31
As for time, this was done between January 2017 and October, 2017.
Primary data was gathered through the use of researcher-designed questionnaires, as well as
through conducting oral interviews specifically to answer the research questions for this study.
Closed ended questions and open-ended questions were used in the questionnaire. The open
ended questions in the questionnaires were used to solicit responses on secondary school
The first section of the questionnaires was designed to capture personal information about the
respondents for example their age, gender and number of years worked in the teaching service.
The second section focused on the items related to the objectives of the study.
A letter explaining the purpose of the research was given to the respondents. This was done to
ensure that the respondents clearly understood the objectives of the study and to dispel any fears
Before the data collection, the researcher got four research assistants to help him in data
collection. All of these were secondary schools in Kagadi district, holding Bachelors degrees.
They were first oriented on how to go about data collection. The researcher and his four research
assistants first conducted a pre testing of the data collection instrument, using qualitative and
32
This was done in six days after which the data collection instruments were re-designed after
During the researcher time, the tools were administered and collected the data required for the
research study.
After collecting the data, data was analyzed and interpreted the data into figures, words and
tables.
The data collected from the respondents was coded, frequency counts made, and the results for
close-ended questions tabulated. The frequency counts generated were converted into
percentages which were used to determine the trend of findings and draw conclusions. For open-
ended questions responses were summarised, compiled, and presented qualitatively. The
respondents who were asked to rate the extent to which formal academic staff appraisal is carried
out in public and private secondary schools in Kagadi district of Uganda were to rate it
depending on the way as adult teachers of sound mind perceived it, whether a large extent,
moderate extent, or small extent. Regarding the third research objective, namely to assess
whether or not there is a difference in secondary school teacher performance appraisal system
between public and private schools in Kagadi district of Uganda, the Analysis of Variance
33
3.10 Reliability of Data Collection Instruments
The researcher pre-tested the data collection instruments to ensure that the questionnaires are
reliable. The researcher will select a group of 10 non-supervisory staff comprising of both male
and female in equal numbers. The questionnaires were administered to the group for the first
time. The same questionnaires were administered two weeks later to the same group of people
and the respondents were required to answer the questionnaires in a similar manner in both
times.
The data collection instruments were tested for validity using the content validity technique. The
researcher will test the validity of the questionnaires to measure the extent to which the data to
assessing content validity of the questionnaires, the researcher will identify a group of 10 staff
with good experience in research. The group was divided into two; one group was requested to
assess what concept the instrument was trying to measure. The other group was asked to
determine if the set of items on the questionnaire accurately represented the concept the
-------------------------------------------
34
3.12 Ethical Considerations
and to ascertain the practice of ethics in this study, the following activities were
2. Soliciting permission through a written request from the top administrators of of the
schools in Kagadi district, Uganda before carrying out this study. An introductory letter
was also sought from the Kampala International University before setting off for data
collection.
3. Requesting the respondents to sign in the Informed Consent Form was ensured.
4. Acknowledging the authors quoted in this study through citations and referencing was
done.
1. Extraneous variables which might be beyond the researcher's control such as respondents'
honesty, personal biases and uncontrolled setting of the study. Thus, the quality of the
data collected from the respondents may not be very highly credible. This is because
respondents may not have answered the questionnaires freely and honestly due to fear of
victimization or the fear that the researcher might be a Government spy masquerading as
possible and not be biased when given out their views about the study variables.
35
2. Testing: The use of research assistants can bring about inconsistency in the
the items in the questionnaires and explanations given to the respondents. To minimize
this threat, the research assistants were oriented and briefed on the procedures done in
data collection
36
CHAPTER FOUR
4.0 Introduction
This chapter presents analyses and interprets the data collected from the field as per the research
questions.
As shown in table 4.1.1, the majority of respondents were male (59.38%). The female
respondents in this study constituted only 40.63% of the total sample size. This shows that in
Kagadi district secondary schools male employees outnumber their female counterparts. Thus,
gender imbalance on the side of secondary school teachers exists in Kagadi district.
37
4.1.2. Respondents’ Tenure in the teaching service
The researcher was interested in finding out how many years the respondents had worked in the
1 – 3 years 49 15.31
3-5 68 21.25
As shown in table 4.1.2, the study revealed that the respondents had worked in the teaching
service for varying year periods; 15.31% had worked for a period of 1 - 3 years in the
organization; 21.25% had worked for 3 - 5 years; 37.5% had worked for 5 – 10 years; while
25.94% had worked for 10 years and above. This means that the majority of the respondents had
38
4.2 Presentation of Findings
The following findings are presented according to the study objectives and research questions,
thus:
The findings on this research question indicated that formal academic staff performance
appraisal is carried out in public secondary schools in Kagadi district, Uganda to a large extent,
Table 4.2.1 showing the extent to which formal academic staff appraisal is carried out in
Extent n %
Large 75 75
Moderate 15 15
Small 10 10
Table 4.2.1 reveals the responses from 100 respondents who were asked to rate the extent to
which formal academic staff appraisal is carried out in public secondary schools in Kagadi
district of Uganda. Seventy five percent of the respondents responded that performance appraisal
was carried out formally to a large extent. Only 15% of the respondents reported that it was
carried out to a moderate extent, and 10% of the respondents reported that it was carried out to a
small extent. Thus, by implication teachers are highly appraised formally in public secondary
39
schools as per the Ministry of Education and Sports directive. This shows the nature of human
beings that threats cause them to observe the stipulated policies, as was revealed by a deputy
headteacher of one school that, “ I have to ensure that my teachers and I are appraised since it is
a directive from the Ministry, otherwise I can be deleted from the pay roll. I have school-going
age children, if iam deleted from the pay roll who will educate them for me?”
In order to get accurate data, 11 respondents (11%) of the respondents in public secondary
schools were subjected to oral interviews, thus they were asked how this performance appraisal
is usually done in public schools. The response was that individual teachers fill forms from the
Ministry by indicating the appraisee‟s names, date of birth, job title, date of present appointment,
terms of employment, appraiser‟s name and rank, as well as the period of assessment. Then, both
the Appraiser and the appraisee fill the section of the appraisal form assessing the appraisee‟s
level of achievement. At the beginning of the assessment period, the Appraiser and appraisee
agree on the key output of that period. The means by which performance is to be measured
(performance Indicators) and the minimum level of performance (performance targets) for each
If in the course of the assessment period other activities are assigned to the appraisee, the outputs
related to the new activities is supposed to be agreed upon and included immediately or at least
before the end of the assessment period. It is recommended that the maximum number of outputs
At the end of the assessment period, an appraisal meeting is conducted by the Appraiser. The
appraisee completes part B (1), before the appraisal meeting, by indicating the key outputs,
40
performance indicators and targets agreed upon in the performance plan at the beginning of the
assessment period. The Appraiser should complete part B after the appraisal meeting. The
The assessment of the individual outputs is reflected as a performance level under section B (2);
this is supported by relevant comments on performance under the Staff HR Manual Section 7.5
section. The performance levels are described as excellent, Very Good, Good, Fair and Poor.
In order to quantify the assessment the performance levels are awarded scores namely; 5 -
The following are assessed: Schemes of work, Teaching Aids, lesson notes, Students‟ Learning
Excellent (5): The Appraisee has exceeded the agreed targets and has consistently produced
results of exercise quality and demonstrated a high level of productivity and timeliness. The
Appraisee is made of excellence in both the results achieved and the means by which they are
achieved.
Very good (4): The Appraisee achieved all the agreed outputs in line with the agreed targets.
The Appraisee Consistently meets expectations for the outputs achieved and the means by which
they achieved.
Good (3): The Appraisee achieved most but not all the agreed outputs in line with the agreed
targets and there is no supporting rationale for inability to meet the commitments.
41
Fair (2): The Appraisee has achieved minimal outputs in line with the agreed targets and without
Poor (1): The Appraisee has not achieved most of the agreed targets and without supporting
Overall assessment of performance is derived by adding the scores at each performance level and
the total divided by the total number of outputs. The average of the score obtained is the overall
assessment.
This section is supposed to be filled by the Appraiser after joint discussions between the
Appraiser and Appraisee. The assessment will help establish any areas where some training or
development is necessary. The Appraisee should be rated only in areas, which are relevant to
his/her job. The maximum points per competence are 5 where 5 - Excellent, 4 - Very Good, 3 –
The Appraiser should give work related examples under comments, to justify their rating. The
core competencies assessed are the teacher‟s: Professional knowledge and skills,; planning,
organizing and coordinating, leadership; decision making; team work; initiative; communication;
42
integrity; human resource management; time management, as well as the management of the
school‟s resources. With Integrity, assessment is made of the teacher‟s ability to communicate
values to others; monitors own actions for consistency with values and beliefs, take pride in
being trust worthy; Is open and honest and provides quality services without need for
inducements. With human Resource Management, assessment is made of the teacher‟s ability to
work effectively with people to achieve organizational goals. Motivates and the supervises,
focuses on the knowledge, skills and attitudes and the general work environment that affects
their efficiency and effectiveness, Trains, mentors, coaches, inspires, motivates the supervisees,
delegates effectively and are able to build a strong working team. With financial Management,
assessment is made of the teacher‟s ability to know the basic financial policies and procedures;
With Result Orientation, assessment is made of the teacher‟s ability to take up duty willingly and
produces results. With time Management, assessment is made of the Teacher‟s always being in
time and accomplishes tasks in time required and maximizes the use of time to achieve set
targets. With customer care, assessment is made of the teacher‟s ability to respond well and
attends to clients. Reflects a good image for the school. Finally, with loyalty, assessment is made
of the teacher‟s compliance with lawful instructions of Supervisor and is able to provide ongoing
support to Supervisors.
The Action plan is jointly agreed during the performance appraisal meeting, taking into
consideration the Appraisee‟s required job competences and identified performance gaps.
The Action plan to improve performance may include; Training, Coaching, Mentoring,
Attachment, Job rotation, Counseling and or provision of other facilities and resources.
43
Where the plan(s) involves formal training of the Appraisee, the record should be forwarded to
This section is completed by the Appraisee, Appraiser and the counter signing Officers. It is a
confirmation that the appraisal meeting took place and that there was agreement or if there was
disagreement, it was resolved, it is also confirmation that the action plan to improve performance
was discussed and agreed upon. The Appraisee / Appraiser/ Counter signing Officer should use
this section to comment about the job, career and any other relevant information.
Finally the appraiser and appraise write comments if any, and then sign the form.
As table 4.2.1 reveals that though the majority of the respondents said that performance appraisal
was carried out in public secondary schools to a large extent, 10% of the respondents said that
performance appraisal was carried out in public secondary schools to a small extent. The
researcher interviewed a male teacher in a public school who claimed that some headteachers
connive with officials at the district to inflate figures of the teachers in public schools, that the
ghost teachers are also appraised and their appraisal forms are sent to the district to make the
public service officials believe that those teachers are existing, as he was quoted saying,
“This is the Uganda. Some people grow rich through such dubious ways as some of us the
teachers are grassing, can you imagine? Some times a school can have like five ghost teachers
and all of them have performance appraisal forms at the district. We know these things but we
fear to disclose them, otherwise we can be maliced such as being transferred to very remote areas
or even being deleted from the pay roll claiming that they are investigating”
44
The implication of this assertion is that though formal teacher performance appraisal is carried
out in public secondary schools in Kagadi district, sometimes it is not done fairly. This was
corroborated by three male teachers‟ claims that although formal performance appraisal is done
in public secondary schools, sometimes the headteachers connive with the public service
officials to give unfair transfers to teachers they do not want in their schools, that for example a
teacher can be transferred from Kagadi district to Karamoja district as a way of malicing him
which makes some teachers refuse to go to their new stations and hence loose jobs.
Another implication of this is that though performance appraisal is partly meant to be a tool for
promotion or demotion, some times those promoted from classroom teaching to deputyship or
Commission do not look at these forms. A relatively large number of the interviewed people
reported that even if somebody scores excellent for many consecutive years he or she may not be
promoted, and instead a mediocre can be promoted provided that he or she is “highly
connected”, that is if he or she knows big people in Government, in the Ministry, if he or if she
bribes them with much money. They even claimed that sometimes the headteachers who do not
reward district and Ministry officials financially are sometimes demoted or transferred from
good schools to very poor remote schools alleging that they are incompetent.
45
Research question 2: To what extent is formal academic staff performance appraisal
The findings on this research question indicated that formal academic staff performance
appraisal is carried out in private secondary schools in Kagadi district, Uganda to a small extent,
Table 4.2.2 Showing the extent to which formal performance appraisal of teachers is
Extent n %
Large 27 12.2
Moderate 34 15.6
Table 4.2.2 reveals the responses from 220 respondents who were asked to rate the extent to
which formal academic staff appraisal is carried out in private secondary schools in Kagadi
district of Uganda. Seventy two percent of the respondents responded that performance appraisal
was carried out formally to a small extent. Only 15.6% of the respondents reported that it was
carried out to a moderate extent, and 12.2% of the respondents reported that it was carried out to
a large extent. Thus, by implication teachers are not appropriately appraised in private secondary
schools in Kagadi district. Whereas teachers in private schools are supposed to be appraised
formally, the findings revealed that the school owners and managers do not, to a large extent use
the official forms from the Government to appraise the performance of teachers, instead teachers
46
Table 4.2.3 showing the methods of academic staff performance appraisal used in private
Method n %
Table 4.2.3 reveals that though private schools rarely use formal methods of assessing their
teachers‟ performance, they usually do it informally such as through the use of national
examination results as was reported by 14.09% of the respondents; using spies within schools to
report as was reported by 20.45% of the respondents; Using students to assess teachers as was
reported by 21.36% of the respondents; Using observation method as was reported by 10.91% of
47
the respondents; Assessing their schemes of work & records as was reported by 19.55% of the
suggestion boxes as was reported by 4.55% of the respondents; as well as headteachers and
school owners relying on reports provided by the deputy headteachers and Directors of Studies in
In order to get detailed information about performance appraisal of teachers in private secondary
schools in Kagadi district, 19 respondents from private schools were subjected to oral interviews.
Ten of the interviewed respondents from private schools affirmed the role of students in
assessing teachers and one of them said, “ In private schools, students are the customers, they
are like kings. If a teacher still wants their job, they have to please the students. Headteachers
and their deputies usually tell students to tell them the teachers they want to continue teaching
them and those they no longer want. Once students are fed up of a teacher, that teacher is likely
to loose his/her job immediately; because of this, some teachers do seek cheap popularity from
By implication therefore, many private schools seem to be money-minded, they run schools like
business organizations. It also reveals the District‟s laxity in its inspection of private schools;
otherwise the school inspectors would require headteachers to have such performance appraisal
There was however a Christian Church-founded school whereby the headteacher and his deputy
who were subjected to oral interviews reported that in that school, teachers were appraised
formally using the essay method and 360 degree evaluation method as follows.
48
Essay Method
The essay method is used because it involves an evaluator's written report appraising an
employee's performance, usually in terms of job behaviors and/or results, the subject of an essay
In using this method, the management of the school focuses on development of the employee,
areas of improvement and how the staff can be supported to improve those specific areas and
also highlighting the areas of strengths and how they can be made stronger, e.g. through giving
the respective staff different tasks or the staff using their strengths to support fellow colleagues.
This method provides for performance feedback from a full circle of daily contacts that an
employee might have. It consists of performance data generated from a number of sources, who
can include the person to whom the individual being assessed reports, people who report to the
appraisee, peers (team colleagues or others in the organization), and internal and external
The interviewees claimed that they chose to use the 360 degree evaluation method basically to
ensure that feedback is sought from peers who work with respective employees at the same level,
those whom they supervise and others whom they interact with in the course of their day-to-day
work. This enables the supervisor and supervised to get all round feedback on the behaviours
and relationships the particular employee exhibits while doing their job.
49
The researcher inquired from two members of staff from that particular school and they said that
they don‟t like the idea of their colleagues having to comment about their work; they don‟t trust
feedback given by their colleagues as they feel that some of their colleagues are out to get them
The interviewees reported that their school achieves this through the practice of: Staff Dialogue,
a) Staff Dialogue. This is the discussion held between the supervisor and supervisee on the
during the period under review focusing on areas of strength and areas of improvement.
The two parties agree on the final assessment that is documented, signed by both parties
comment on their supervisors‟ performance during the period and to comment on how
they are supervised, the kind of support they are given and their interpersonal skills. It
also provides an opportunity to supervisors to get feedback from those they supervise on
c) Performance Rewards. This refers to the rewards that employees receive after a
performance appraisal. The amount of reward depends on how the employee has
performed during the appraisal period. The rewards could be monetary or in form of
promotion, training, exchange visits and others. This motivates the employees to even
50
d) Seeking employees’ contribution. Employees feel valued when their ideas are sought and
taken into consideration during review of employee performance appraisal systems. The
fact that they are allowed to participate and their voice is listened to, makes them feel
appraisal system between public and private secondary schools in Kagadi district of
Uganda?
The researcher investigated whether or not a difference existed in secondary school teacher
performance appraisal system between public and private secondary schools in Kagadi district of
Uganda. The findings revealed that a significant difference exists, as shown in a summary of the
Table 4.2.5 showing a difference in secondary school teacher performance appraisal system
Performance appraisal in
Vs
Performance appraisal in
51
Based on table 4.2.5, the sig-value of 0.003 shows that the appraisal system between public and
private secondary schools in Kagadi district of Uganda differs significantly. This means that the
methods they dominantly use to appraise teachers differ so much. The details of this difference
Table 4.2.6 showing detailed aspects of difference in secondary school teacher performance
appraisal system between public and private secondary schools in Kagadi district of
Uganda.
Item n %
It is done annually 75 75
Relying on roumers 10 10
52
Private Secondary schools
Item n %
Note: different oral informants gave different reasons; for that matter a similar response
Table 4.2.5 and table 4.2.6 reveal that a big difference exists in academic staff performance
appraisal between public and private secondary schools in Kagadi district of Uganda. For
example, the respondents‟ responses indicated that whereas formal staff performance appraisal is
done in public secondary schools, it is rarely done in private secondary schools. The respondents
also revealed that in public secondary schools, core competencies such as teachers‟ professional
knowledge, their ability to plan, organize and coordinate activities; their leadership ability;
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decision making ability; team work, ;imitativeness; communication ability; level of integrity;
time management, among others are assessed formally by rating each of them. This is lacking in
private schools where such are rarely assessed formally. The employers in private schools mainly
use un-official methods, such as using spies to assess teachers‟ performance as was reported by
53.6% of the respondents compared to 21% of respondents from public schools; using students
to assess teachers‟ performance as was reported by 57.3% of the respondents compared to 26%
of the respondents from public schools, as well as relying on roumers to assess teachers‟
performance as was reported by 45.5% of the respondents compared to 10% of the respondents
A female teacher in one private school claimed, “ Roumers are part and parcel of private school
management system…some headteachers and school founders even reward students and
teachers who take roumers to them regarding how certain individual teachers are behaving or
performing and sometimes school managers make decisions without giving chance to the
On the other hand, interviewed people from public schools affirmed that “stupid” methods of
assessing teachers such as using spies, rarely exist in public schools and because of this, job
security of teachers is high. This affirms a significant difference in the performance appraisal of
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CHAPTER FIVE
5.0 Introduction
This chapter deals with a discussion of the findings of the study, the conclusions drawn, as well
as the recommendations. These are based on three research questions namely: 1. To what extent
is formal performance appraisal of teachers done in public secondary schools in Kagadi district,
Uganda? 2. To what extent is formal performance appraisal of teachers done in private secondary
performance appraisal system between public and private secondary schools in Kagadi district of
5.1 Discussion
5.1.1 To what extent is formal performance appraisal of teachers done in public secondary
Seventy five percent of the respondents responded that performance appraisal was carried out
formally in public secondary schools to a large extent. Only 15% of the respondents reported that
it was carried out to a moderate extent, and 10% of the respondents reported that it was carried
Based on qualitative data from the respondents, this large extent of performance appraisal was
attributed to the benefits of performance appraisal to their individual teachers‟ performance and
to the achievement of overall school goals. There was general agreement that employees have
progressively valued the employee performance appraisal systems in place because of the direct
link between the process and their output. They also said it enables them to identify their areas
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of improvement and therefore get management‟s support to improve. In addition, their areas of
strength are also rewarded for example through promotion. Other reasons cited included the
need to abide by the government policy of appraising employees; fear to be deleted from the
payroll; and that it is one of the things the inspectors of schools check when they inspect schools.
The shocking revelation that some headteachers in public secondary schools connive with the
officials at the district to have appraisal forms for ghost teachers well filled and signed reveals a
rot in Uganda‟s public service, the corruption and embezzlement of public funds which is
actually a menace in Uganda. As Wesaka (2017) claims, corruption is full in schools and in
many government departments, and some ministers have even gone to an extent of soliciting
bribes from people to do for them what they want. It is also in agreement with Kasozi (2016)
who claimed that the head counting of teachers and learners in public primary and secondary
schools in Uganda is vital as it can help to un-earth ghost teachers and students who are quite
many.
5.1.2 To what extent is formal performance appraisal of teachers done in private secondary
Seventy two percent of the respondents responded that performance appraisal was carried out
formally to a small extent. Only 15.6% of the respondents reported that it was carried out to a
moderate extent, and 12.2% of the respondents reported that it was carried out to a large extent.
Based on the qualitative data from respondents, this limited formal performance appraisal is due
to many factors such as: private schools not having a formal system of hiring and firing
employees; some school founders being illiterate or semi-illiterate; many private schools being
started with the inner major reason of getting money; lack of adequate interest by employees;
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lack of an established human resources system to effectively coordinate and harmonize employee
performance appraisal issues; unrealistic reward system and inflexible management styles. Many
private schools‟ human resources department has not yet established a streamlined system to
The view of limited formal performance appraisal in private schools reveals the management
challenges of private institutions. As Matovu (2015) claims, some private schools are run like
night clubs whereby the sense of order and approved systems are missing, they are run according
to the wishes and personal interests of the founders and because the government does not care
much, such challenges are becoming inherent in Uganda‟s private education system.
The claim by some interviewees that some headteachers and founders of private schools
sometimes go an extra mile and assess teachers by how good or bad they are in bed (by having
sex with them). This appears consistent with Musoke (2017 June 8) who reported that one of the
prominent contributors to the education field in Uganda who owned about six secondary schools
was survived by over 100 children and over 30 widows, and that he had fathered some of the
children with the female students and teachers in his schools. Whereas from the Christian and
Islamic religious perspectives this can be interpreted as the devil being at work in the lives of
some individuals, from the African traditional societal perspective it is being “a real African
man” as a true African man is supposed to have children from several women as Kayindu (2015)
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The fact that teaching professional ethical principles are broken as revealed by the interviewees
through the ghost teachers being appraised can be attributed to the inherent sinful and
complicated nature of human beings, lack or limited will of government to fight corruption, bad
examples from the top government officials (since they are usually alleged to be corrupt yet they
are paid handsomely in form of salary and allowances, even those below them decide also to be
corrupt).
The view of private schools not doing formal assessment of their teachers can also be attributed
to the respective schools‟ cultures, that is, the way they do things in their respective schools. As
Nassejje (2001) asserts, some institutions do not want to do things the way they are supposed to
be done by citing a host of reasons all of which are meant to show that if things are done the way
The findings on this research question revealed that there is a significant difference in secondary
school teacher performance appraisal system between public and private secondary schools in
Qualitative data accounted for these differences in these terms: private schools are mainly after
getting money so they concentrate more on the things which make students like the school rather
than the performance appraisal of teachers. In this way as some respondents noted, some
mediocre teachers can be allowed to continue teaching in a school as long as students like them
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and yet the serious experienced teachers can be expelled if students report them that they do not
like them.
Other reasons cited for the difference were that some private school founders are illiterate unlike
in public schools; in private schools teachers are on the mercy of the headteachers and school
founders unlike in public schools where teachers are employed by the government and it is
performing secondary schools and those in low performing secondary schools of Uganda. He
noted that in these schools differences exist in terms of teacher interaction, teaching practices,
environment, teacher engagement, among others. He noted that in the low performing secondary
schools where there is usually a laissez-faire way of doing things, some teachers do not make
schemes of work and lesson plans, they stop planning lessons immediately after leaving teacher
training institutions.
5.2 Conclusions
From the findings of the study, the following conclusions are drawn .
1. Public secondary schools in Kagadi district generally follow the government policy of
appraising teachers, thus formal ways are mainly used in appraising them.
schools in Kagadi district mainly appraise teachers informally such as relying on the
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roumers provided to them by students and other spies planted in the school by the
headteachers.
3. In Kagadi district, there is a big difference between public and private secondary schools
in the way they run business, such as appraising teachers, an indicator of the gaps in the
5.3 Recommendations
1. Though performance appraisal in public secondary schools was found out to be done
formally to a large extent, it should be done better so that it done formally in the best
way. The Government should properly utilize the results of the teacher performance
appraisal system to effectively promote those who are actually worthy of promotion. This
is based on the shocking revelation from interviewees that sometimes mediocres are the
ones promoted as long as they are highly connected to the officials in the Education
Service Commission and that it is very rare for competent teachers to be promoted to
headship if they are not connected to the officials in the Education Service Commission.
Education and Sports so that in inspecting private schools the inspectors force
teachers in the teachers‟ respective files since private schools are supposed to observe
3. Private schools should borrow a leaf from public schools and stop running schools like
business enterprises. They should do things such as performance appraisal, formally not
as they wish.
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5.4 Areas for Future Research
A potential area for future research is on the employee interest, commitment, skills, streamlined
process, reward systems, and management styles as correlates of effective execution of employee
performance appraisal in educational institutions in Uganda. This is based on the fact that the
current study identified them as intervening variables; future studies should therefore address
them.
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APPENDICES
SERVANTS
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68
APPENDIX II
Table for determining sample size from a given population by Morgan and Krejcie);
S is sample size
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APPENDIX III
1. Your Age:………………………..
2. Sex
(a) male
(b) Female
4.Type of school you are teaching in. (a) Public……… (b) Private……………
SECTION B.
1. To what extent is formal performance appraisal of teachers done in this school? (a) large
2. If they are appraised to that extent you have mentioned, why do you think it is like that?
3. (a) How are teachers appraised in this school? What methods are usually used?
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Oral Interview Guide
2. If they are appraised to that extent you have mentioned, why do you think is it like that?
3. (a) How are teachers appraised in this school? What methods are usually used?
71