FIELD TRIP REPORT TO HSBC VIETNAM

MAJOR: Career and University Orientation

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I, Section 1: Company information
HSBC - HSBC Vietnam Bank Ltd. Head office: 235 Dong Khoi, District 1,
HCMC. In 2005, HSBC officially established a second branch in Hanoi and
opened a representative office in Can Tho.
On January 1, 2009, HSBC became the first foreign bank to establish a
subsidiary bank in Vietnam with the name HSBC Bank Limited. HSBC
Vietnam is 100% owned by Hong Kong and Shanghai banks.
1. Vision
- To innovate, to empower, to connect.
2. Mission
- Opening up a world of opportunity:
They help clients by using our distinct knowledge, skills, breadth, and
views. They bring together the people, ideas, and money that foster
advancement and growth, assisting in the creation of a better world for
the customers, workers, investors, communities, and the planet we all
share.
3. Core values
At HSBC, values govern all of the actions, from strategic choices to day-to-
day interactions with customers and each other. They are based in HSBC's
history, tradition, and character, and help them execute on their goal. They
are:

• They value difference

Seeking out different perspectives

• They succeed together

Collaborating across boundaries

• They take responsibility

Holding themselves accountable and taking the long view

• They get it done

Moving at pace and making things happen

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 4. Organizational structure

Position Name
Director general Tim Evans
Operations Director John F Anthony
National Director of Corporate Banking Stephanie Betant
Division
National Director of Personal Finance and Pramoth Rajendran
Wealth Management Services
Country Head of Global Currency and Nguyễn Thị Mỹ Hạnh
Liquidity Management
National Director of the Center for Alan Ng
International Payments and Supply Chain
Financing
Head of Foreign Exchange and Capital Markets Ngô Đăng Khoa
Division
Director of Securities Services Division James Estaugh
Risk management director Yong Han
finance director Nguyễn Thị Thanh Trúc
Director of Human Resource Management Trần Thị Nguyệt Oanh
Head of Compliance and Financial Crime Phạm Quang Hưng
Prevention
Director of Legal Consulting and Company Hồ Vĩnh Long
Secretary

5. Key services of HSBC

• Personal Finance and Wealth Management Services
• Corporate Banking Services
• Foreign Exchange and Capital Market Services
• Global Currency and Liquidity Management Service
• International Payment Services and Trade Finance
• Securities Services.
II, Section 2: Students assume that they will choose a job in that organization ->
describe briefly the tasks and requirements of the job, then develop a SWOT
matrix: strengths, weaknesses of the student and the basis of the job; opportunities,
challenges from that business if students are hired.

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 The recent large breakout of the Covid-19 epidemic has made it difficult for
the world economy, and the path of future development has also experienced
numerous barriers. After researching and evaluating all aspects, I decided to
apply position for the of Sales Executive at HSBC, one of the leading banks
with many years of expertise in the financial industry in the Vietnam market.

This position necessitates excellent communication and bargaining abilities.

Furthermore, you must be able to tolerate intense job pressures such as sales
pressure and customer demand. You must also be adaptable in order to deal
with numerous changes and find the best answer to each challenge. This
work requires proficiency in the use of office computer applications as well
as solid English speaking and writing abilities. Finally, you must be able to
comprehend, evaluate, and think rationally.

If I am given the opportunity to work as an HSBC sales executive, I believe

I have certain strengths that are well suited to my position, as well as the
following weaknesses:
❖ Strengths:
- About thinking: have the ability to create, analyze and synthesize
- About skills:
• Confidently communicate and present in front of the crowd.
• Good listening and interaction skills
• Know how to build and maintain relationships
• Excellent English communication abilities
- Personality:
• Serious, highly responsible for work.
• Sociable, dynamic, quickly adapting to the new environment.
• Be proactive at work

❖ Weaknesses:
• Time management is a problem.
• Emotional regulation is poor
• Office computer skills are not excellent
This work will also provide me with some opportunities. In addition, there are
various threats associated with this employment.

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❖ Opportunities:
• When I become a full-fledged sales executive, I have the
opportunity to earn the income that many people desire, and I can
earn the amount that is appropriate for your working capacity.
• In addition, I can develop my own soft skills such as
communication skills, negotiation skills, problem solving skills,
and so on.
❖ Threats:
• However, as a professional sales executive, I will be subjected to
sales pressure, which will have a direct impact on my salary. As a
result, this is a significant challenge that gives Sales leaders a
headache. When I confront a difficult consumer and my duty is to
effortlessly solve their problem
• It is a position that also necessitates collaboration and
coordination with other divisions within the organization. So, if a
specific colleague's lack of collaboration in the workplace makes
the job of the Sales Executive tough. Furthermore, self-created
pressure is a significant source of stress for Sales Executives. To
prevent that pressure, you should have a positive attitude at work.

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