DEPARTMENT OF THE INTERIOR AND LOCAL GOVERNMENT Document Code

QME-QP-DILG-NBOO-RO-01
QUALITY MONITORING
AND EVALUATION (QME) Rev. No.
00
Eff. Date
06.15.21
Page
1 of 2

OFFICE NATIONAL BARANGAY OPERATIONS OFFICE (NBOO) / REGIONAL AND FIELD OFFICES

ONLINE PROCESSING OF REGIONAL DEATH BENEFIT CLAIMS FOR DECEASED BARANGAY OFFICIALS (DBCDBOS) FOR
PROCEDURE TITLE
FUND ALLOCATION BY THE DEPARTMENT OF BUDGET AND MANAGEMENT (DBM)
1. 85% of the request for DBC are processed and forwarded to Office of the Assistant Secretary for Administration, Finance
and Comptrollership (OASAFC ) for submission to DBM for fund allocation, 13working days upon receipt.
OBJECTIVE STATEMENT 2. Zero Incidence of double payment, or receipt of feedback of inaccuracy from DBM.
3. 80% Clients Satisfaction Survey received with rating of satisfactory (3) and above (4,5).
CURRENT PERIOD
INDICATORS JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL
Objective 1: 85% of the request for DBC are processed and forwarded to Office of the Assistant Secretary for Administration, Finance and Comptrollership
(OASAFC ) for submission to DBM, for fund allocation, 13 working days upon receipt
A Total No. of request for DBC processed and
forwarded to OASAFC for submission to DBM for
fund allocation, 13 working days upon receipt.
B Total No. of Requests Received
C A
Formula: ( )x 100 Target Result : 85%
B
D Gap Analysis: In case the objective is not met, put
your analysis why it is not met
Objective 2: Zero Incidence of double payment, or receipt of feedback of inaccuracy from DBM.
A Actual no. of incidence of double payment
B Actual no. of feedback of inaccuracies from the
DBM
C Target: Zero (0)

THIS DOCUMENT IS CONTROLLED AND NOT TO BE REPRODUCED WITHOUT AUTHORIZATION

 DEPARTMENT OF THE INTERIOR AND LOCAL GOVERNMENT Document Code
QME-QP-DILG-NBOO-RO-01
QUALITY MONITORING
AND EVALUATION (QME) Rev. No.
00
Eff. Date
06.15.21
Page
1 of 2

D Gap Analysis: In case the objective is not met, put

your analysis why it is not met
Objective 3: 80% of Clients Satisfaction Survey received with rating of satisfactory (3) and above (4, 5).
A Total number of responses with rating of
satisfactory (3) and above (4, 5).
B Total number of responses received
C A Target Result : 80%
Formula: ( )x 100
B
D Gap Analysis: In case the objective is not met, put
D your analysis why it is not met

Prepared By Reviewed By Noted By

EDGAR P. SACLAYAN BLESILDA RACHEL F. PAULE DENNIS D VILLASEÑOR, MNSA, CESO IV

Process Owner Division Chief NBOO Deputy Quality Management Representative

THIS DOCUMENT IS CONTROLLED AND NOT TO BE REPRODUCED WITHOUT AUTHORIZATION

DEPARTMENT OF THE INTERIOR AND LOCAL GOVERNMENT Document Code
QME-QP-DILG-NBOO-RO-01
QUALITY MONITORING
AND EVALUATION (QME) Rev. No.
00
Eff. Date
06.15.21
Page
1 of 2

THIS DOCUMENT IS CONTROLLED AND NOT TO BE REPRODUCED WITHOUT AUTHORIZATION