Document Code 

DEPARTMENT OF THE INTERIOR AND LOCAL LOCAL GOVERNMENT

FM-SP-DILG-07-06
 
Consolidated Service Quality Dimension Analysis Rev. No.  Eff. Date  Page 
  00  06.15.21   of 1 1
Office:
Covered Period:

Average rating of services reported for Streamlining and Process Improvement

SERVICE QUALITY
DIMENSION Name of Service Name of Service 2 Name of Service 3 Name of Service 4 Name of Service 5 Name of Service 6 Name of Service 7 Name of Service Name of Service Score per
1 8 9 dimension

Responsiveness

Reliability

Access & Facilities

Communication

Costs

Integrity

Assurance

Outcome

Overall Score
(Average)

Prepared By  Noted By 

   

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