Document Code 

DEPARTMENT OF THE INTERIOR AND LOCAL LOCAL GOVERNMENT FM-SP-DILG-07-05

 

Service Quality Dimension Analysis Rev. No. 

00
Eff. Date  Page 
   06.15.21   of 1 1

Office:
Procedure Title/Service Provided:
Covered Period:

RATING PER SERVICE QUALITY DIMENSION

ORIGINATING
OFFICE
(Put the name of
Office where the CSS
Monitoring/Summa
ry Log Sheet/s Responsiveness Reliability Access & Communication Cost Integrity Assurance Outcome AVERAGE
originates - From Facilities RATING
City/Municipality;
From PO; and From
RO)

Name of Office 1
Name of Office 2
Name of Office 3
Name of Office nth
Average Rating per
criteria

Prepared By  Noted By 

   

} Name Here { } Name Here {

:Date :Date
   
{ Position Title Here }  { Position Title Here } 
 DEPARTMENT OF THE INTERIOR AND LOCAL LOCAL GOVERNMENT
Document Code 
 FM-SP-07-05

CSS Dimension
Service Quality Analysis
Dimension Analysis Rev.Rev
No. No.
00
Eff.Eff.
Date 
Date Page Page
10.09.20 1 of 1
Office: DILG RO1
Procedure Title/Service Provided: Certification of Services Rendered
Covered Period: January-December 2020

RATING PER SERVICE QUALITY DIMENSION

ORIGINATING
OFFICE
(Put the name of
Office where the CSS
Monitoring/Summa
ry Log Sheet/s Responsiveness Reliability Access & Communication Cost Integrity Assurance Outcome AVERAGE
originates - From Facilities RATING
City/Municipality;
From PO; and From
RO)

DILG INPO 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00
DILG ISPO 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00
DILG LUPO NO TRANSACTION
DILG PANGPO NO TRANSACTION
Average Rating per 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00
criteria

Prepared By  Noted By 

   

} Name Here { } Name Here {

:Date :Date
   
{ Position Title Here }  { Position Title Here }