A AYUSH SING H

9910241143 C-153,Main Road, Aali Vihar,Sarita, Vihar, New aayushsingh1107@icloud.com

Delhi, India 110076

Professional • Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in
Summary QA methodology with proven history of reducing errors to increase quality. Proficient in
preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.
• Team Leader experienced in directing activities of workgroups. Develops strategies, provides
training, sets goals and obtains team feedback. Excellent interpersonal and communication
skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem
solver, networker and consensus builder.

Accomplishments • Promoted to Team leader from sales • Promoted to Assistant Product manager
executive in 3 Months with an exceptional from sales Team Leader. ( Inkclick - The
record. (Chikiweb business solutions pvt. Student's Network)
ltd.) • Managed and tracked all issues and error in
• Handling out the team of 15-18 executives Website, Applications (iOS & Android).
and pulling out the best results from the
team.
• Maintained Least amount of Attrition &
shrinkage in the organisation.

Skills • MS office (Basic) • JMeter (beginners) • Sales Team Training.

• Google drive (docs, Sheets, • Handling admin panels of
Slides, Forms) various Websites.
• Spreadsheets (excel, • Handling & using Business
Google Sheets) WhatsApp (interact,)
• WordPress • Business Development and
Planning.
• Staff Training
• Basic knowledge of CRM -
Knowlarity (Super
receptionist)

Work History TEAM LEADER AND BUSINESS DEVELOPMENT MANAGER, 08/2018 - 11/2020
Chikiweb Online Business Solutions
• Boosting up sales and growth of company by increasing sales by 80% per annum.
• Mentored and guided 15-18 employees as a team leader to foster proper completion of
assigned duties
• Built strong relationships with customers through positive attitude and attentive response.

OUTBOUND SALES TEAM LEADER AND TECH SUPPORT, 01/2021 - 08/2021

Tricon Professionals Private Limited
• Handling the team of 7-8 Agents for Australian citizens solar lead generation process.
• Tech support for the United Kingdom, United states of America and other European countries
preexisting clients
• Quickly learned new skills and applied them to daily tasks, improving efficiency and
productivity.
 • Worked flexible hours; night, weekend, and holiday shifts.

TEAM LEADER & ASSISTANT PRODUCT MANAGER, 09/2021 - Current

InkClick, New Delhi, India
• Developed and maintained quality assurance procedure documentation.
• Collaborated with management to provide training on improved processes and assisted with
creation and maintenance of quality training.
• Collected and analyzed activity data and initiated, developed and recommended
improvements to systems, processes and procedures to increase productivity and reduce cost.
• Provided regular updates to team leadership on quality metrics by communicating consistency
problems or production deficiencies.
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by
providing QA perspective.

Education High School Diploma

Notre Dame Schol - New Delhi
• GPA: 8,
• District level football champion Silver medalist.
• Elected Captain of Football Team.
Higher Secondary
Samaritan School, Notre Dame School - 2018
• 80% in the Science stream (Physics, Chemistry, Biology) with an impeccable academic record..
• Diplomas in Clinical biochemistry and microbiology, Radiology, Laboratory medicine, Anatomy
& human physiology.