Classification: Reference: Date:

BT02-023 NTB02-086 August 20, 2002

2002 ALTIMA; CUP HOLDER LID WON’T CLOSE

APPLIED VEHICLE: 2002 Altima (L31)
APPLIED VIN: Built before 1N4AL11D(*)2C 240512
APPLIED DATE: Built before April 4, 2002
SERVICE INFORMATION

If the front center console cup holder on an applied 2002 Altima will not close, determine if
the plastic cup holder lid springs are broken, bent or have come off.

Steel springs are available for this incident.

Use the Service Procedure in this bulletin to install the steel springs, if this incident should
occur.

SERVICE PROCEDURE

1. Remove the center console cup

holder from the vehicle.
a. Open the lid to the center
console storage bin.
b. Remove the console finisher
from the shift selector.
c. Remove the screw cover and
screw holding the cup holder in
the console
(see figure 1).
d. Remove the cup holder from
the center console
(see figure 1)

Figure 1

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 2. Replace the two springs for the cup
holder lid (one on each end) with the
ones listed in the Parts Information of
this bulletin (see figure 2).

New (metal)
spring for
NOTE: Figure 2 shows correct cup holder lid.
installation of new metal spring.

Outside
end of
cup holder
TP020299
Figure 2
3. Reinstall the cup holder and console
finisher in reverse order.

PARTS INFORMATION
DESCRIPTION PART # QUANTITY
Cup Holder Spring-Steel 69342-8J000 2

CLAIMS INFORMATION
Submit a Primary Failed Part (PP) line claim using the following claims coding:
DESCRIPTION PFP OP CODE SYM DIA FRT.
R&R/RPL Console Cup Holder 69342-8J000 VD36AA ZE 03 (1)
1. Please reference the current Nissan Warranty Flat Rate Manual and use the indicated
FRT.

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