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Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340

East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

LETTER OF OFFER
Date: 16/11/2022

Dear JOMARI GUADILLA SINABAN,

Thank you for your recent application for enrolment in the course/s below at Global College Australasia (GCA) (CRICOS Provider
Code: 03564F).

We would like to take this opportunity to congratulate you on the decision you have made to study and train with us.
This Letter of Offer becomes an agreement between GCA and you when the Acceptance of Offer Form (last page) is signed by
you.

We need to inform you that prior to the commencement of study with GCA, you will need to apply for your Student Visa utilising
a copy of this signed Letter of Offer and a Confirmation of Enrolment (CoE) that our office will send to you.

After GCA receives the signed Acceptance of Offer Form from you and GCA office has successfully received your fee payment,
GCA will send a Confirmation of Enrolment (CoE) through the Provider Registration and International Students Management
System (PRISMS). The confirmation of Enrolment (CoE) is essential for the application of your student visa.

1.1 PERSONAL DETAILS

FAMILY NAME SINABAN GIVEN NAMES JOMARI GUADILLA

DATE OF BIRTH 10 APR 1997 AGE 25

STUDENT ID JS100497 INDUCTION DATE 17 March 2023 at 10:30 AM

LETTER OF OFFER VERSION4.309DEC2021JRJP Page 1 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

1.2 COURSE DETAILS

SIT30821 Certificate III in Commercial Cookery


COURSE 1
CRICOS Course Code: 109858M

ENTRY
Successful completion of Year 12 or equivalent and IELTS Test score of 5.5 or equivalent
REQUIREMENTS

COURSE DURATION 52 weeks [40 study weeks and 12 weeks holiday]

COURSE DATES 20 March 2023 to 17 March 2024

SIT40521 Certificate IV in Kitchen Management


COURSE 2
CRICOS Course Code: 109523A

ENTRY Successful completion of SIT30821 Certificate III in Commercial Cookery or equivalent and IELTS Test
REQUIREMENTS score of 5.5 or equivalent

COURSE DURATION 26 weeks [20 study weeks and 6 weeks holiday]

COURSE DATES 18 March 2024 to 8 September 2024

SIT50422 Diploma of Hospitality Management


COURSE 3
CRICOS Course Code: 110386F

Successful completion of a combination of one of the below:


1. SIT30821 Certificate III in Commercial Cookery + SIT40521 Certificate IV in Kitchen
ENTRY
Management
REQUIREMENTS
2. SIT31021 Certificate III in Patisserie + SIT40721 Certificate IV in Patisserie
IELTS Test score of 5.5 or equivalent

COURSE DURATION 26 weeks [20 study weeks and 6 weeks holiday]

COURSE DATES 9 September 2024 to 9 March 2025

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 2 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

1.3 COURSE FEES

APPLICATION FEE $300


COURSE 1 COURSE 2 COURSE 3
RESOURCE FEES
$1150 $150 $390
COURSE 1 COURSE 2 COURSE 3
TUITION FEES
$10900 $5200 $5490
TOTAL $23,580

IMPORTANT NOTE FOR ALL GCA STUDENTS:

• Resource fee of $1090 for SIT30816 Certificate III in Commercial Cookery (Cert III CC) includes Training Consumables,
Chef Uniform and kitchen tool kit. You must wear your full chef uniform for all your Cert III CC class and kitchen sessions
and bring your toolkit for all of your Cert III CC practical sessions.
• Students are required to attend induction where uniforms will be sized up. Failure to attend induction may result in
additional fees incurred for procurement of uniform and/or toolkit.
• A laptop or an iPad with WIFI connection is required for your study in any of the VET courses we deliver which you must
bring to your classes.
• If you are a student of SIT50416 Diploma of Hospitality Management, or SIT60316 Advanced Diploma of Hospitality
Management you must wear a black pant and a white shirt for all of your sessions. Ladies may wear black skirts. The
resource fee of $390 is only for your training consumables and does not include the clothing resources.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 3 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

1.4 PAYMENT TERMS

Due Date Description Amount

Application Fee $300

Resource Fee $1150


Prior to Issuing a COE
Tuition Fee Deposit $2725

Total Deposit for COE $4,175


COURSE 1

Start of Study Period 1 (20 March 2023) Tuition Fee -

Start of Study Period 2 (3 July 2023) Tuition Fee $2725

Start of Study Period 3 (25 September 2023) Tuition Fee $2725

Start of Study Period 4 (8 January 2024) Tuition Fee $2725

Due Date Description Amount

Resource Fee $150


COURSE 2

Start of Study Period 1 (18 March 2024)

Tuition Fee $2600

Start of Study Period 2 (1 July 2024) Tuition Fee $2600

Due Date Description Amount

Resource Fee $390


COURSE 3

Start of Study Period 1 (9 September 2024)

Tuition Fee $2745

Start of Study Period 2 (6 January 2025) Tuition Fee $2745

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 4 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

1.5 COURSE PLAN

Please note that the study plan for students enrolled in General English, TESOL and IELTS Preparation classes will vary as per
their course start date. Student will get 2 weeks study break after 10 weeks from their course/term start date.

INTAKE
TERM START END STUDY PERIOD BREAK DATE
NAME
Study Period 1 11 Jan 2021 19 Mar 2021 20 Mar 2021 – 4 Apr 2021 JAN 2021 11 Jan 2021
2021

Study Period 2 5 Apr 2021 11 Jun 2021 12 June 2021 – 4 Jul 2021 APR 2021 5 Apr 2021

Study Period 3 5 July 2021 10 Sept 2021 11 Sept 2021 – 26 Sept 2021 JUL 2021 5 July 2021
CHRISTMAS & NEW YEAR
Study Period 4 27 Sept 2021 3 Dec 2021 SEP 2021 27 Sept 2021
HOLIDAYS
INTAKE
TERM START END STUDY PERIOD BREAK DATE
NAME
Study Period 1 10 Jan 2022 18 Mar 2022 19 Mar 2022 – 3 Apr 2022 JAN 2022 10 Jan 2022
2022

Study Period 2 4 Apr 2022 10 Jun 2022 11 June 2022 – 3 Jul 2022 APR 2022 4 Apr 2022

Study Period 3 4 July 2022 9 Sept 2022 10 Sept 2022 – 25 Sept 2022 JUL 2022 4 July 2022
CHRISTMAS & NEW YEAR
Study Period 4 26 Sept 2022 2 Dec 2022 SEP 2022 26 Sept 2022
HOLIDAYS
INTAKE
TERM START END STUDY PERIOD BREAK DATE
NAME
Study Period 1 9 Jan 2023 17 Mar 2023 18 Mar 2023 – 2 Apr 2023 JAN 2023 9 Jan 2023
2023

Study Period 2 3 Apr 2023 9 Jun 2023 10 June 2023 – 2 Jul 2023 APR 2023 3 Apr 2023

Study Period 3 3 July 2023 8 Sept 2023 9 Sept 2023 – 24 Sept 2023 JUL 2023 3 July 2023
CHRISTMAS & NEW YEAR
Study Period 4 25 Sept 2023 1 Dec 2023 SEP 2023 25 Sept 2023
HOLIDAYS
INTAKE
TERM START END STUDY PERIOD BREAK DATE
NAME
Study Period 1 17 Mar 2024 18 Mar 2024 – 31 Mar 2024 JAN 2024
8 Jan 2024 8 Jan 2024
2024

Study Period 2 1 Apr 2024 9 Jun 2024 10 June 2024 – 31 Jun 2024 APR 2024 1 Apr 2024

Study Period 3 1 July 2024 8 Sept 2024 9 Sept 2024 – 22 Sept 2024 JUL 2024 1 July 2024

Study Period 4 23 Sept 2024 1 Dec 2024 CHRISTMAS & NEW YEAR SEP 2024 23 Sept 2024
HOLIDAYS
INTAKE
TERM START END STUDY PERIOD BREAK DATE
NAME
Study Period 1 16 Mar 2025 17 Mar 2025 – 30 Mar 2025 JAN 2025
6 Jan 2025 6 Jan 2025
2025

Study Period 2 31 Mar 2025 8 Jun 2025 9 June 2025 – 29 June 2025 APR 2025 31 Mar 2025

Study Period 3 30 June 2025 7 Sept 2025 8 Sept 2025 – 21 Sept 2025 JUL 2025 30 June 2025

Study Period 4 22 Sept 2025 30 Nov 2025 CHRISTMAS & NEW YEAR SEP 2025 22 Sept 2025
HOLIDAYS

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 5 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

1.6 OTHER NON-TUITION FEES

Pickup from Perth Airport to Accommodation (One Way) $165

Instalment fee (if on a payment plan) $10 per instalment


Reassessment fee
AUD $50 per test
General English: Progress Test 1
AUD $100 per test
General English: Progress Test
AUD $150 per test
General English: Exit Test
AUD $60 unit
First Aid Unit
AUD $150 per unit
Certificate III units
AUD $200 per unit
Certificate IV units
AUD $250 per unit
Diploma units
AUD $300 per unit
Advance Diploma units
Application for Credit Transfer or Recognised Prior Learning -
Enrolment reinstatement fee (after cancellation of enrolment) $250
Update/Change of Course/COE $250

Other Suspension Of Studies – compassionate & Compelling Reasons $300


Non-
Tuition Certificate re-issue fee $50
Fees
Late payment fee $50 per week

Letter/document requests - issued within 5 working days -


Confirmation of Enrolment Letter -
Visa Support Letter (family support) -

Holiday confirmation letter -

WBT commencement letter -

WBT completion letter -

Electronic copy of WBT logbook $50 per WBT

Statement of Attainment (prior end of course COE) $50 per Statement

Urgent certificate request post completion of course -

• All tuition fees are AUD and are due prior to commencement of each term, as invoiced.
• Instalment plans are available – instalment fees apply
• *Please note that the duration of the holiday periods depends on intake dates and the time of year.
• All fees listed may change from time to time. All students currently enrolled will be informed of any changes that may
affect their current course fees with at least 30 days’ notice.
• Please note that Course Fees cannot be received from enrolling students until the signed Letter of Offer and Acceptance
has been received by the enrolling officer
• Students have an option of paying the remaining balance of the course fees in full any time in the first study period.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 6 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

1.7.1 REFUND& CANCELLATION PROCEDURES

Where a student believes that they have grounds for a course fees refund, students should:
• Submit a written request for course fees refund to the Overseas Contact Officer (OSCO)
• State valid reasons for their course fees refund application
• Allow 28 days for the money refund application to be processed by GCA Management
• GCA has a Refund and Cancellation Policy which ensures Compliance with the refund process

When receiving a written refund application, the Overseas Contact Officer (OSCO) shall:
• Present the application to GCA management
• Provide to the student in writing the decision and how any refund of the course fees will be calculated
• Advise the student of their right to appeal the decision of GCA management
• GCA maintains a complaints and appeals process in compliance with the Refund and Cancellation Policy

CONDITIONS

1.1 Refund applications will not be processed where the signature on the Refund and Withdrawal form does not match the
student’s signature as shown on other documents provided by the student for admission to GCA.

1.2 The date of the notification for refund is the date the completed form is received by GCA or date/time of email.

1.3 All amounts due to GCA must be paid before any refund is made. Any outstanding amounts will be deducted from the
refund due.

1.4 All refunds will be paid in Australian dollars $AUD, where this is not possible refunds will be paid in United States dollars
$USD.

1.5 An active GCA student relates to student who has been issued a COE and/or has commenced a course with GCA as per
their respective intake timetable.

1.6 A potential GCA student relates to student with no GCA issued COE or has a GCA issued COE but has NOT commenced a
course as per their respective intake timetable.

1.7 GCA has 4 study terms in a calendar year of 52 weeks.

1.8 This refund and cancellation policy, under no circumstances, although related, is not tied to the transfer restricted
enrolment on Prism. The Principal Executive Officer of GCA reserves the right to review, on a case-by-case basis, the
release of COE of an active student of GCA.

1.9 Refund forms can be downloaded from our official website or acquired in person from student support services.

1.10 An Administrative/cancellation fee of $500 will be charged to an active student’s permanent withdrawal of enrolment for
processing of statement of attainments, certificates and/or other related documents.

1.11 An active or potential GCA student who wishes to permanently withdraw from their enrolment with GCA, will not be
refunded the initial application/enrolment fee of $230 paid to GCA.

1.12 The refund outcome relates solely to the course/tuition fee payable by GCA to a student as per the written agreement in
the letter of offer.

1.13 The resource fee relates to administrative consumables required for the training purpose of a student as per the written
agreement in the letter of offer. The resource fee is non-refundable if the student has commenced their current course as
per their respective intake timetable.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 7 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

1.14 Where a student has encountered reassessment fees one or more units of competency in a VET course or one or more
ELICOS tests/topics/subjects will be fully refunded if:

A. The reassessment dates are scheduled post the applied withdrawal date of the DSCW form, and
B. The student will not be attending the reassessments.

1.15 The student is liable for reassessment fees incurred prior withdrawal date of the DSCW form even if the student did not
attend the scheduled dates unless compassionate and compelling circumstances are proven. Such can be a medical note to
justify no show of a scheduled reassessment.

1.16 A bank charge of $25 may apply to bank transfer where full or part refund is granted.

1.17 All GCA refunds will be made in accordance with the refund table and conditions contained in this policy as per below:

REFUND TABLE
Clause Descriptions Conditions Refund outcome

Full refund
• (Minus the initial application fee of $230 [or
$300 if offshore application])
The student provides more than a 9-
• (Minus an Admin/cancellation fee of $500)
week notice to GCA prior
• (No refund on resource fee if nominated
commencement of their oncoming
withdrawal course has commenced)
study term or next course.
• (No refund on reassessment fees if scheduled
Permanent enrolment reassessment date occurs before the
withdrawal initiated by an withdrawal date of DSCW form)
active GCA student.

This section applies only to an 70% of the oncoming study term fee
active student who wishes to • (Minus the initial application fee of $230 [or
permanently withdraw from $300 if offshore application])
The student provides a 4 week to 9-
their course enrolment in GCA. • (Minus an Admin/cancellation fee of $500)
week notice to GCA prior
• (No refund on resource fee if nominated
commencement of their oncoming
2.0 An active GCA student relates withdrawal course has commenced)
study term or next course.
to student who has been • (No refund on reassessment fees if scheduled
issued a COE and/or has reassessment date occurs before the
commenced a course with GCA withdrawal date of DSCW form)
as per their respective intake 40% of the oncoming study term fee
timetable. • (Minus the initial application fee of $230 [or
$300 if offshore application])
The student provides a notice of less
• (Minus an Admin/cancellation fee of $500)
than 4 weeks to GCA prior
• (No refund on resource fee if nominated
commencement of their oncoming
withdrawal course has commenced)
study term or next course.
• (No refund on reassessment fees if scheduled
reassessment date occurs before the
withdrawal date of DSCW form)
30% of the current study term fee
The student provides a notice of 1 to 4 • (Minus the initial application fee of $230 [or
weeks to GCA post commencement of 300 if offshore application])
their current study term or course. • (Minus an Admin/cancellation fee of $500)
• (No refund on resource fee)

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 8 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

• (No refund on reassessment fees if scheduled


reassessment date occurs before the
withdrawal date of DSCW form)
The student provides a notice of more
than 4 weeks to GCA post
No refund of current study term fee
commencement of their current study
term or course.

Clause Descriptions Conditions Refund outcome

Full refund
• (Minus the initial application fee of $230 [or
$300 if offshore application])
The student provides more than a 9-
• (Minus an Admin/cancellation fee of $500)
week notice to GCA prior
• (No refund on resource fee if nominated
commencement of their oncoming
withdrawal course has commenced)
study term or next course.
• (No refund on reassessment fees if scheduled
reassessment date occurs before the
withdrawal date of DSCW form)
GCA initiated cancellation of
COE of an active GCA student
70% of the oncoming study term fee
An active student who has • (Minus the initial application fee of $230 [or
been cancelled by GCA for $300 if offshore application])
The student provides a 4 week to 9-
violation GCA policies and/or • (Minus an Admin/cancellation fee of $500)
week notice to GCA prior
violation of DOHA conditions • (No refund on resource fee if nominated
commencement of their oncoming
falls under this clause. withdrawal course has commenced)
study term or next course.
• (No refund on reassessment fees if scheduled
This can be but not limited to: reassessment date occurs before the
A. Violation of academic withdrawal date of DSCW form)
course progress
2.1
policy.
B. Violation of 40% of the oncoming study term fee
misconduct policy. • (Minus the initial application fee of $230 [or
C. Violation of $300 if offshore application])
The student provides a notice of less
course/tuition fee • (Minus an Admin/cancellation fee of $500)
than 4 weeks to GCA prior
policy. • (No refund on resource fee if nominated
commencement of their oncoming
D. Violation of withdrawal course has commenced)
study term or next course.
uniform/toolkit • (No refund on reassessment fees if scheduled
policy. reassessment date occurs before the
E. Violation of withdrawal date of DSCW form)
attendance and
classroom policy.

The student is not entitled for any refund for the current term of the current course if the
student’s COE has been cancelled for the current course by GCA for violation of GCA policies
and/or DOHA conditions.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 9 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

Clause Descriptions Conditions Refund outcome

Permanent enrolment
withdrawal initiated by a
potential GCA student. The potential student withdraws from their course
permanently prior commencement of the course.
This section applies only to a
potential GCA student who This is common for a potential student who has
wishes not to withdraw been refused a study visa after being issued a GCA
Full refund
permanently from their course letter of offer but the 1st course has not
2.2 (Minus the initial application fee of $230
which has not yet commenced. commenced.
{or $300 if offshore application])
A potential GCA student *Please note that If the course has commenced as
relates to student with no GCA per the intake timetable and the student COE dates,
issued COE or has a GCA issued the student becomes an active GCA student and in
COE but has NOT commenced such a case, the student will fall under clause 2.0.
a course as per their respective
intake timetable.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 10 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

1.7.2 REFUND & CANCELLATION GUIDELINES

Where a written application is received for a Course Refund and Cancellation, GCA staff will follow the following guidelines:
• Should GCA’s Management withdraw its offer or fails to provide the program offered or terminates its course delivery
before or after the study period commences, GCA will calculate the refund amount according to the specified method for
working out the amount of unspent pre-paid fees.
• Should GCA’s Management withdraw a student from a Course because the student has seriously breached international
student visa conditions, no refund for tuition fees for the current study period will apply.
• Should the student’s enrolment cease prior enrolment end date for any reason, the student card issued by GCA will no
longer be active.

GCA’s staff shall ensure that students who dispute GCA’s student default or refund and cancellation procedures are provided
with the access to GCA complaints and appeals procedure.

Refund following Provider and Student Default

Provider Default occurs when:


a) The course does not start on the agreed starting day,
b) The course ceases to be provided at any time after it starts but before it is completed; or
c) The course is not provided in full to the student because a sanction has been imposed on the registered provider under part
6 (ESOS Act)

In the unlikely event that GCA defaults, GCA will refund the unexpended tuition fees within 14 days of the default or offer you
an alternative course at no extra cost to you and accepted by you in writing.
If GCA is unable to provide you with a refund or offer you an alternative course, you will be referred to the Tuition Protection
Service (TPS), who will facilitate placement in a suitable alternative course or provide a refund of unexpended tuition fees.

Student Default occurs when:

a) The course starts at GCA at the location on the agreed starting day, but the student does not start the course on that day
and has not previously withdrawn; or
b) The student withdraws from the course at the location either before or after the agreed starting day; or
c) GCA refuses to provide, or continue providing, the course to the student at the location because of one or more of the
following events:
i. the student failed to pay an amount he or she was liable to pay GCA, directly or indirectly, to undertake the course;
ii. the student breached a condition of his or her student visa;
iii. misbehaviour by the student

An overseas student or intending overseas student does not default in relation to a course at GCA location if the student does
not start that course because GCA defaults in relation to the provision of the course at GCA’s location.
An overseas student or intending overseas student does not default for reasons of misbehaviour unless GCA accords the
student natural justice before refusing to provide, or continue providing, the course to the student at GCA’s location (natural
justice is accorded to all students of GCA through the provision of GCA’s complaints and appeals process)
Any refund granted by GCA will be refunded directly to the enrolled student unless the student nominates a third party. The
third party must be nominated in this Agreement.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 11 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

Nominated Third Party

NAME

ADDRESS

PHONE

Payment of Fees

Your Letter of Offer will outline the fees you need to pay when accepting your offer. Make sure that you read this information
carefully so that you know exactly what you need to pay.

You can pay by Bank Transfer to:

ACCOUNT NAME GCA


BANK NAME Commonwealth Bank of Australia
ADDRESS 35 Napoleon Street, COTTESLOE, Western Australia 6011
SWIFT CODE CTBAAU2S
BSB 066104
ACCOUNT NUMBER 10320961

Remember: You should not make payment to GCA until you have returned the signed Acceptance of Offer Form

2.1 INDUCTION DAY


Induction Day is the beginning of your study journey at GCA. It is a compulsory event that happens on the first day of your GCA
Course. This event is organised to help you prepare for your studies and your life in Perth. It is a very important day.

You will be required to attend the induction day to gain as valuable information regarding your course. Should you miss the
induction day, please contact the RTO.
Please note that some materials and resources are generally distributed on Induction day.

GCA Entry Test

All students who wish to enrol into a GCA course must:

A. be at least 18 years old


B. have IELTS test results of 5.5 (academic) with no individual band lower than 5 within the last 2 years if they wish to enroll
into one of the below courses or equivalent;
I. SIT30816 Certificate III in Commercial Cookery
II. SIT40516 Certificate IV in Commercial Cookery
III. SIT50416 Diploma of Hospitality
IV. BSB51918 Diploma of Leadership and Management
V. BSB61015 Advance Diploma of Leadership and Management.
C. take the GCA English entry test if the potential student has no valid IELTS Test Result in the presence of a GCA official for
onshore students. (Closed Book Test)
D. take the GCA English entry test if the potential student has no valid IELTS Test Result in the presence of an authorized
agent official for offshore students. (Closed Book Test). The student will be interviewed via phone by an authorized GCA
official post the entry test.
E. undergo a placement test to validate their English proficiency and to identify any possible LLN issue on Induction day.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 12 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

2.2 COURSE PROGRESS POLICY


Any student of GCA is required to abide to the below conditions as per below:
• You must maintain a minimum of 80% attendance at any given time for VET courses and a minimum of 100% for
ELICOS General English course.
• You must maintain a satisfactory course progress at all time. Should you fall behind in your studies, process as per
below will follow:
A. A student concern and intervention report SCIR will be sent to you and you will have 7 days to sort the issue by
making an appointment with management.
A study reassessment plan may be issued to help you catch up with your studies. Reassessment fees may apply as
per above depending on provision of genuine proof.
B. Failure to response to the above SCIR will lead to further warnings from GCA.
C. Where applicable, A notice of intention to cancel COE will be issued if the situation has not been improved within
allocated time frame and/or further breaches of our policy have occurred.
• You are expected to complete the course within the duration as specified on your Confirmed of Enrolment (CoE). GCA
is obliged to monitor students and report students who have breached requirements.

2.2 APPROVED LEAVE REQUEST

All students of GCA, whilst holding an active CoE with GCA, must obtain approved leave if they want to travel overseas.
The approved leave process will take into consideration whether the students have satisfactory course progress and whether
the student is required to catch-up their studies during the college break.
All students who need approved leave must complete the Approved leave request form available from reception.
Management will deliberate and provide a decision to the students within 20 working days.
Approved leave will generally be granted if:
• If able to demonstrate compelling and/or compassionate reasons beyond your control.
Such a reason can be but not limited to:
▪ Sickness and/or injury which keep the student from attending class.
Students must provide a medical note.
▪ The student was summoned to attend a court case. The student must provide a copy of the court order.
• If the students don’t require any reassessment during the term break due to a satisfactory course progress.

Overseas Student Health Cover (OSHC)


It is your responsibility to obtain Overseas Student Health Cover (OSHC) for the entire duration of your studies.

Deferment, Suspension or Cancellation


GCA’s Management and staff are committed to assessing and recording all deferments, suspensions or cancellations of study,
ensuring that students are informed of their rights, provided with due care and where relevant, opportunities for appeal.
Students who apply for deferment may do so based on compassionate or compelling grounds. Students who contravene the
rules of attendance at GCA may have their enrolment suspended or cancelled.
The grounds and procedures for deferments, suspensions or cancellations of study are listed in the Student Handbook.
Transfer of enrolment may only be applied for when a student has completed 6 months of their Principle course of study. The
Principal course of enrolment is defined as the course of the highest level of enrolment.

Change of Address
During the period of your enrolment you are obliged as a condition of your Student Visa to inform GCA of any change of address
details as soon as you change your contact details including mobile, email and address and details of any changes to your visa
including renewal. You are also obliged to inform the Department of Immigration and Border Protection of any change of address
as soon as it occurs. GCA’s Management will maintain your contact details in its ‘Enrolled Student Management System’” and will
update its current information at least every 3 months.

Complaints and Appeals


During the period of your enrolment, you may access GCA’s Complaints and Appeals process should you be dissatisfied with the
decisions that may be made concerning you by GCA’s Management. You should also be aware that this Agreement, and the

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 13 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

availability of the complaints and appeals processes, does not remove the right of the student to take action under Australia’s
Consumer Protection Law.

Credit Transfer or Recognised Prior learning – RPL/CT (if applicable)


Students are asked at the time of request for enrolment too present the original qualification documents or clearly certified
copies to support the application. Such documentation is verified through the issuing

All credit transfer for units of competencies of a course are to be approved prior issuance of a COE for the respective course. For
compliance purposes, GCA is not obliged to issue any CT relevant to the respective course enrolled into post issuance of a COE.

Maximum Credit Transfer that can be granted is no more than 50% of all enrolled units. However, where applicable,
management may make an exception.

Students will receive the approved units discount in the second term of the course relevant to the units. If Credit transfer or RPL
is granted students will be advised in writing detailing the amount of to be discounted from the tuition fee. Such discount will
be applied to the final term of the enrolled course. The approval will be at discretion of the Principal Executive officer and/or
the Principal Executive Officer. GCA is not obliged to issue a qualification based wholly of credit transfer.

Students under 18 years of Age


GCA usually does not enrol students below 18 years of age. Should a student be under this age enrolment will be solely at the
discretion of GCA. If enrolment is approved strict adherence to requirements, terms and conditions will apply.

Information Sharing

Information is collected during your enrolment to meet our obligations under the Education Services for Overseas Students Act
2000 (ESOS Act) and the National Code 2018; to ensure student compliance with the conditions of their student visa and their
obligations under Australian immigration laws generally. The authority to collect this information is contained in the ESOS Act,
the Education Services for Overseas Students Regulations 2001 and the National Code of Practice for Registration Authorities
and Providers of Education and Training to Overseas Students 2018. Information collected about you on this form and during
your enrolment can be provided, in certain circumstances, to the Australian Government and designated authorities and, if
relevant, the Tuition Assurance Scheme (TPS) and the ESOS Assurance Fund Manager. In other instances, information collected
during your enrolment can be disclosed without your consent where authorised or required by law, this may include and the
circumstance of any suspected breach by the student of a student visa condition.

Your personal information (including the personal information contained on this enrolment form), may be used or disclosed by
Global College Australasia for statistical, administrative, regulatory and research purposes. Global College Australasia may
disclose your personal information for these purposes to:

• Commonwealth and State or Territory government departments and authorised agencies; and
• NCVER.
• Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:
• populating authenticated VET transcripts;
• facilitating statistics and research relating to education, including surveys and data linkage;
• pre-populating RTO student enrolment forms;
• understanding how the VET market operates, for policy, workforce planning and consumer information; and
• administering VET, including program administration, regulation, monitoring and evaluation.

You may receive a student survey which may be administered by a government department or NCVER employee, agent or third-
party contractor or other authorised agencies. Please note you may opt out of the survey at the time of being contacted.

NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the National
VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at www.ncver.edu.au).

For more information about NCVER's Privacy Policy go to https://www.ncver.edu.au/privacy.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 14 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

3.1 INSURANCE POLICY FOR INTERNATIONAL STUDENTS


• All students who are on a student visa are required to hold valid overseas health cover at any given time.
• Overseas Student Health Cover (OSHC). OSHC is insurance designed to help international students cover the costs of
medical and hospital care that they may need while in Australia.

3.2 INSURANCE PROCEDURE


• Should a student sustain an injury on the premises of Global College Australasia during class hours and/or during their
approved scheduled work-based training (WBT) sessions at a party venue and the student attends a doctor or hospital for
care; they should contact their nominated Overseas Student Health Cover company to make a claim for the medical
expenses incurred.

3.3 MARKETING, ADVERTISING & CCTV SURVEILLANCE RIGHTS for GLOCAL COLLEGE AUSTRALASIA
• Global College Australasia reserves the right to market its products and services using digital technology and print media. In
doing so, a student’s photo/s and/or personal belongings may appear in marketing/advertising.
• Global College Australasia uses CCTV cameras for the security of both its staff and students.
• Should a student not consent to the conditions in part 3.3, the student must fill in the Marketing checklist below and notify
the marketing officer.
• In such a case, the marketing department will ensure that your photo/s and/or personal belongings do not appear in any
marketing and/or advertising activity.

4.1 CLASSROOM POLICY


• Students arriving more than 30 minutes late WILL NOT be permitted to enter the classroom.
• Students must NOT enter and disturb the class session.
• Students must wait until the next class break to speak to the trainer who will advise you if you may enter class.
• The classroom breaks are generally held at 10am, 12pm and 3pm.
• Classrooms are English only zones.
• Student must wear proper attire as per the code of conduct requirements for their class.
• Students should set their mobile phones on silent or switched off in class.
• Students who are receiving or making calls are to be actioned at break time.
• Workstations must be left tidy prior to leaving the room by the students
• Students MUST NOT disrespect, bully, show violence and/or discriminate against anyone on GCA premises.
• Missing attendance call prior to dismissal time will result in your being marked absent by the trainer.
• The trainer may evict and/or refuse you entry to class if you do not adhere to the above requirements and a mandatory
disciplinary meeting will be organised for you with management.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 15 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

MARKETING, ADVERTISING & SURVEILLANCE RIGHTS CHECKLIST


Please tick the box on the left if you do not agree to the use of digital or print images of myself or my belongings in
marketing /advertising.
Please leave a comment below:

STUDENT DECLARATION

I acknowledge that I am aware that GCA premises have CCTV fitted to monitor activity for the purpose of protection and
security of all students and employees as well as for equipment, academic records and other school property.
GCA does not use the cameras to specifically monitor students or staff however I am aware that may at times be
photographed should I be in the line of the camera.

STUDENT NAME

STUDENT SIGNATURE

CONSENT TO RELEASE INFORMATION TO MIGRATION AGENT


Please tick the box on the left if you do not agree to the release of information to your Migration Agent.
Please leave a comment below:

STUDENT DECLARATION

I acknowledge and I am aware that all information regarding my enrolment throughout the duration of my studies with
Global College Australasia will be released to my Migration Agent, unless otherwise advised.

STUDENT NAME

STUDENT SIGNATURE

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 16 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

Acceptance of Offer Form

I accept the offer of a place at GCA and agree to all the terms and conditions stipulated in this Agreement (and below).

1. I acknowledge that all the information that I have provided is true and correct and any false or misleading information
provide by me may lead to variation or withdrawal of my enrolment.
2. I understand that my enrolment is subject to fulfilling all the requirements and conditions as set out in this agreement, I
understand that this is an offer letter ONLY and this is not a Certificate of Enrolment. I also understand that Global College
Australasia will issue me with a CoE only if I meet all the requirements for enrolment within the National Code of Practice
for Providers of Education and Training to Overseas Students 2018.
3. I have read and understood the all information provided including course description, course duration (study weeks and
holidays), training and assessment methods, learning resources and facilities.
4. I confirm that I will arrive in Australia prior to Orientation Day.
5. I confirm that Global College Australasia has NOT given me false information to commit to securing migration or education
assessment outcomes for me.
6. I have read and understood the Refund and Cancellation Policy.
7. I understand that it is mandatory to attend classes for 20 contact hours/week. Under National Code of Practice for
Providers of Education and Training to Overseas Students 2018-Standard 8: Overseas student visa requirements, Global
college Australia will be regularly and strictly monitoring Course Progress and Attendance.
8. I understand and agree to meet the Department of Home Affairs (DOHA) student visa conditions.
9. I understand that I am required to obtain and maintain Overseas Student Health Cover (OSHC) for the entire duration of
my studies.
10. I understand that tuition fees may increase and GCA reserves the right to change the fees as necessary.
11. I confirm that I have enough funds to pay for my tuition fees and living expenses for the duration of my course.
12. I understand and agree to the course fees including the Application Fee (if applicable), Resource Fee and Tuition Fee during
my enrolment with Global College Australasia. Global College Australasia has also informed me correctly of the non-tuition
fees that may be applicable, including as a result of having my study outcomes reassessed, deferral of study.
13. I understand tuition, fees and charges are payable in advance of each study period 2 weeks prior to the study
commencement date and students are not permitted to commence study until outstanding tuition fees and charges are
paid in full, unless agreed by the college in writing for compassionate and compelling reasons.
14. I understand that I may apply for an option to enter a Payment Plan to avoid any late payment fees, and I understand that
this will require a meeting to develop a Payment Plan. Approval of a payment plan is at the discretion of GCA.
15. I understand that GCA may charge a late payment fee of $50 per week on any amount still outstanding after 7 days beyond
the due date.
16. I understand that GCA reserves the right to suspend or cancel the enrolment of any student whose outstanding fees are
not paid in full.
17. I give permission to GCA to provide information to my Education Agent or Migration Agent (if applicable) throughout the
duration of my enrolment with regards to course fees, course attendance and course progress.
18. I agree to inform GCA of any changes to any of the information provided above.
19. I consent to GCA validating documents I have submitted from a third-party, which may include, but is not limited to:
a. Medical Certificates
b. Statement of Attainments, Academic Transcripts, Qualifications
20. I have been provided or links to this material online of the following:
a. The ESOS Framework (including official Australian Government material or links to this material online)
b. The correct information of the course I intend to study, including the pre-requisite units if any for my course
c. Information of any work-based training I am required to undertake as part of the course(s)
21. GCA reserves the right to suspend classes or cancel the enrolment of any student whose outstanding fees are not paid in
full.
22. GCA reserves the right to provide details to an authorised Debt collection agency for recovery of outstanding monies and
any costs incurred both locally and internationally Students will be liable for all costs incurred.

LETTER OF OFFER VERSION4.220MAY2021JRJPPage 17 of 18


Address: 176 Wellington Street GLOBAL COLLEGE AUSTRALASIA©General Enquiry: 1300 886 340
East Perth Western Australia 6004 RTO ID: 45088 CRICOS ID: 03564F Marketing & Admissions: 0448 465
445Webpage:www.globalcollege.edu.auAllure Café: 0490 490 170
IT Support: itsupport@globalcollege.edu.auGeneral Info: info@globalcollege.edu.auAccounts: accounts@globalcollege.edu.auFacebook: facebook.com/GlobalCollegeAustralasia
Student Support: admissions@globalcollege.edu.au Marketing & Admissions: admissions@globalcollege.edu.au Allure café: manager@allurecafeperth.com.au(WBT Session Query)

If the student is transferring from another College:

I confirm that Global College Australasia has neither spoken or written to me or advised me that the course I would like to enrol
in with Global College Australasia is superior to and/or cheaper than the Registered Provider or course in which I am currently
enrolled. I confirm that Global College Australasia has NOT given me false information with the intention of encouraging me to
transfer from my current Registered Provider. My own reasons for intending to transfer from my current Registered Provider
are Personal and Private.

By signing this Acceptance of Offer, I confirm that I accept all the conditions of enrolment of GCA and agree to abide by them.

STUDENT NAME

STUDENT SIGNATURE

DATE

COURSE(s) ENROLLED

LETTER OF OFFER VERSION4.130MAR2021JRJP Page 18 of 18

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