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9780071745925
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2011
The McGraw-Hill Companies, Inc.
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The U.S. Department of Labor studies show that nearly 750,000 CPI workers are employed by U.S. companies, government agencies,
and other organizations. This number could exceed 5 million workers if one considers chemical-related employees throughout the
world. According to the American Chemical Society, there are approximately 500,000 chemical plant operators and 240,000 chemical
laboratory technicians currently employed in the United States. This group makes up the fourth largest U.S. manufacturing industry and
it should be noted that these data do not include other chemical-related occupations (science technicians, clinical technicians, forensic
technicians, waste water operators, etc.).
Six critical job functions specifically for process operators (POs) have been identified in the skill standards study and are presented in
part in Table 1.1. These critical job functions, tasks, and technical workplace standards are published in detail in the American Chem-
ical Society's "Foundations for Excellence in the Chemical Process Industries."
E. Providing routine and preventative maintenance and service to processes, equipment, and instrumentation.
(With permission from the American Chemical Society's "Foundations for Excellence in the Chemical Process Industries.")
Recognize that all members of a team have opinions that must be valued.
Regulations require continuous monitoring and extensive record keeping that address the environmental impact of chemicals, the pro-
cesses used to make them, and their storage and disposal. Process operators are the employees who have the most direct contact
with, and control of, the chemicals and related products. They must accept responsibility for ensuring that S/H/E considerations are ad-
dressed appropriately.
Process operators must be able to implement the regulations pertaining to the industry and to the processes in which they work. Know-
ing the regulations is not sufficient—the PO must also understand the reasons for them and the consequences of not adhering to them.
Furthermore, POs must have significant knowledge about the materials and equipment they handle and the processes they control.
Tasks conducted by process operators related to this critical job function include:
Accessing procedures, files, and other documentation for S/H/E guidelines before starting any job and responding appropriately.
Complying with regulatory standards, including procedures for red tag lockout, safe handling of all chemicals, and implementing
confined-space entry procedures, among others.
Working closely with safety and regulatory contacts; participating in S/H/E audits.
Reporting any hazardous conditions that may affect the safety and health of self or coworkers and those that could have a negat-
ive impact on the environment.
Many workplace chemicals are considered hazardous materials and must be handled with respect, which requires knowledge and un-
derstanding of properties of the materials. The physical and chemical characteristics of the material being stored must be compatible
with specifications for storage containers and vessels ranging from laboratory glassware to tank storage facilities.
Tasks conducted by process operators related to this critical job function include:
Receiving, verifying, and identifying materials and products from ships, trucks, railroads, and other carriers.
Unloading, or arranging for someone to unload, materials and products from ships, trucks, railroads, and other carriers.
Inspecting drums, barrels, and containers for proper use and storage.
Cleaning, decontaminating, and disposing of storage drums, barrels, and containers in an appropriate manner.
Inspecting the tank farm and verifying the identity and quantity of the contents of each container.
Transferring materials from processes or units to containers; in the case of continuous processes, ensuring that the transfer fol-
lows the specifications of the plant and the customers.
Verifying and preparing shipping papers or supplying the data to the appropriate shipping clerk.
Loading materials onto ships, trucks, railroad cars, or other transportation vehicles.
Handling all materials using environmental health and safety guidelines as outlined in the standard operating procedure (SOP) or
material safety data sheet (MSDS).
Tasks conducted by process operators related to this critical job function include:
Completing all required reports to describe process activities, discrepancies, and maintenance.
Adjusting control equipment as specified by procedures, setting operating parameters, and identifying abnormal conditions that re-
quire reporting.
Checking equipment to ensure safety for electrical loading, physical stressing, and temperature variation.
Monitoring operating parameters by reading gauges, instruments, and meters, and logging or otherwise recording the information
as necessary.
Maintaining quality control charts to determine whether the plant is under control.
Working knowledge of basic maintenance techniques is essential if the technician or operator is to participate in turnarounds or make
necessary adjustments when processes deviate from normal conditions. Process operators are the first defense for recognizing the
need for maintenance, proactively heading off minor problems before they become major upsets, correcting deteriorating situations at
the onset, and, if not performing the maintenance tasks, arranging for them to take place.
Modern chemical processes use on-line controls for temperature, pressure, flow, level, and analytical targets. These on-line control in-
struments act as additional eyes and ears of process operators, aiding in the maintenance of a continuous, economical, safe, and
stable mode of operation. Malfunctioning instruments can lead to upsets, equipment failure, hazardous conditions, and environmental
incidents. Consequently, POs must have a working knowledge of instrumentation, particularly how to recognize abnormal indications
and behavior and how to protect the operation from instrument induced upset.
Tasks conducted by process operators related to this critical job function include:
Reading and following all SOPs associated with the maintenance of processes, equipment, and instruments before starting any
work.
Observing, communicating, and recording any deviations from normal operations of processes, equipment, and instrumentation.
Inspecting equipment.
for laboratory operations in areas such as sampling, concepts of measurements, following procedures, and performing physical, chem-
ical, and instrumental tests. The interface between a centralized laboratory and a unit laboratory will vary from company to company
and location to location, and the jurisdictions of each will need to be determined at the local level.
Tasks conducted by process operators related to this critical job function include:
Following specified procedures to collect appropriate samples for analysis from process streams or products
(solids/liquids/gases).
Visually inspecting samples to ensure adequate representation of the sampled materials and determining whether any immediate
response is required.
Analyzing quality control standards to appropriate precision levels by using prescribed methods.
Reporting results using prescribed procedures or effective presentation techniques to appropriate personnel.
Adjusting process parameters as necessary following standard practice or as appropriate in responding to analytical results.
H. Synthesizing compounds.
(With permission from the American Chemical Society's "Foundations for Excellence in the Chemical Process Industries.")
A tentative job task analysis covering the eight major critical job functions for a practicing chemical laboratory technician contains the
following:
Labeling all chemicals, materials, tools, and equipment with appropriate S/H/E details.
Selecting appropriate safety equipment, including hoods, and using it correctly when conducting laboratory tasks.
Reporting and taking action on all unsafe or potentially unsafe conditions and acts.
Reporting and taking action on any potential health or industrial hygiene problem.
Encouraging others to act in accordance with good S/H/E standards (providing peer support).
Interpreting MSDSs.
Selecting containers and preparing and storing samples and materials in compliance with both regulations and compatibility.
Labeling all samples and chemical materials with information containing chemical name, formula, toxicity, date stored, expiration
date, appropriate symbols, and other pertinent information.
Maintaining inventories within prescribed ranges of quantity and as required to maintain safety and environmental standards.
Ordering materials as required and evaluating new materials and suppliers when necessary.
Disposing of materials and samples in compliance with all federal, state, local, and employer regulations.
Handling hazardous wastes in compliance with all federal, state, local, and employer regulations.
Preparing samples for shipment in compliance with employer's shipping and receiving rules and regulations.
Responding appropriately to chemicals spilled in the laboratory.
Ensuring that appropriate heating, ventilation, and electrical services are used in chemical storage areas.
Calibrating equipment.
Testing or analyzing control "standard" samples; calculating results and comparing with control values.
If within statistical range, analyzing samples; if not, troubleshooting causes of error by repeating calibration, instrument check, and
maintenance.
Calculating results.
Making observations regarding condition of sample and recording any notable characteristics.
Responding to problems by reading test documents or procedures and implementing appropriate information.
Gathering, cleaning, and calibrating all necessary glassware, reagents, chemicals, electrodes, and other equipment required to
complete the specified analysis.
Preparing samples for analysis (dissolve, digest, combust, ash, separate interfering material, etc.).
Recording data and presenting results, as appropriate, for single samples and for multiple samples to display trends.
Maintaining laboratory work areas and returning all equipment and materials to original storage locations.
Modifying or developing analytical methods to be appropriate to necessary test methods, required analyses, the implementation of
personnel qualifications, and working environment where methods are to be used.
Selecting the analytical instrument to be used as appropriate to the results needed and other constraints.
Starting up instrument by checking all connections and gas cylinders and implementing procedures to ensure reliable results.
Setting all the instrumental parameters properly using manual and/or program microprocessor settings.
Conducting analyses.
Working with team members to set goals and divide the work to be done.
Designing control ranges as appropriate for the defined needs and the experimental conditions.
Reporting results.
Familiarizing oneself with reaction characteristics before performing syntheses, including the nature of the reaction (kinetics, equi-
librium, exothermic/endothermic, etc.).
Determining all safety and handling aspects of the work to be conducted (e.g., consider side reactions).
Establishing the proper starting conditions and setting the required instrument parameters as appropriate for the experiment to be
conducted.
Verifying the identity and characterizing the purity of the product, as appropriate.
Analyzing product sample (or submitting for analysis) to determine the purity and for confirmation of structure.
Disassembling and cleaning equipment, glassware, and other materials used, and returning them to properly stored conditions.
Documenting all findings in a laboratory notebook, obtaining witness signatures, and discussing results with team members.
Specifically, in 1983 federal regulation 29 CFR 1910.1200 was promulgated requiring a "Hazard Communication Program" to ensure that
the hazards of all chemicals produced or imported are evaluated, and that information concerning their hazards is transmitted to em-
ployers and employees. This transmittal of information must be comprehensive and include container labeling, MSDSs, and employee
training. This law affects employees who handle hazardous chemicals in the workplace: "(a) Employers shall ensure that labels on in-
coming containers of hazardous chemicals are not removed or defaced; (b) Employers shall maintain all material safety data sheets
that are received with incoming shipments of hazardous chemicals, and ensure that they are readily accessible to all employees; (c)
Employers shall ensure that employees are appraised of the hazards of the chemicals in their workplaces." This particular OSHA stand-
ard is sometimes referred to as the "Right to Know" law. Table 1.3 lists some of the more common OSHA regulations that affect the
chemical process industries.
Table 1.3 Some Major Occupational Safety and Health Administration Regulations Affecting the Chemical Process Industries
Hazardous Material Regulations 49 CFR 100- Regulation of packaging, labeling, placarding, and transporting.
180
Hazardous Materials Training (DOT 49 CFR Assurance of training for all persons involved in handling, storing, or trans-
Docket HM-126F) 172.700-704 portation of hazardous materials.
DOT Hazard Communication Proper 49 CFR Gives proper shipping for hazardous materials.
Names 172.101
DOT Hazard Communication 49 CFR Gives proper placard for hazardous materials.
Placards 172.504
DOT Hazardous Materials 49 CFR General requirements for shipments and packaging.
173.1
Segregation Table for Hazardous 49 CFR Lists which classes of hazardous chemicals must be segregated.
Materials 177.848
The U.S. Environmental Protection Agency (see the section "Environmental Protection Agency" later in this chapter for more details) has
a similar rule designed to protect the entire community surrounding the facilities that handle specifically listed hazardous materials in
excess of certain quantities. Since 1986, the EPA's Superfund Amendments and Reauthorization Act (SARA) has required certain em-
ployers to develop emergency plans and guidelines for informing community members in the event of a hazardous chemical release or
other crisis situation.
In 1987, OSHA promulgated the Hazard Communication Standard (perhaps better known as the "Right to Know" Law). This standard
provides for the complete disclosure of the presence and properties of any hazardous chemical with which employees may have con-
tact in the workplace. Originally this standard was directed for the protection of all workers in general industry (e.g., health care work-
ers, transportation workers, college employees, manufacturing workers, etc.).
In 1991, OSHA promulgated the Occupational Exposure to Hazardous Chemicals in Laboratories Standard, more commonly referred to
as the "Lab Standard." This standard was specifically written to address laboratory-type operations that were found not to be adequately
covered under the hazard communication standard. The hazard communication stand still applies to all workers handling hazardous
chemicals. However, laboratory workers must comply with the lab standards requirements as well. The lab standard is deemed a per-
formance standard, as such employees are free to determine the best manner to comply with its mandated requirements. The main re-
quirement of the standard is the development of a chemical hygiene plan (CHP).
Another valuable reference for dealing with the complex legislation and regulations governing hazardous chemicals is "Prudent Prac-
tices for Disposal of Chemicals from Laboratories."
4. Laboratory supervisor.
5. Project director.
6. Laboratory worker.
1. Design.
2. Maintenance.
3. Usage.
4. Ventilation.
3. Environmental Monitoring.
5. Medical Program.
7. Records.
Chemical hygiene plans must have provisions for the determination of employee exposure to hazardous chemicals, and must provide
monitoring of hazardous material levels, provisions for medical attention, employee training, employee medical and exposure record
keeping, and hazard materials identification. This hazard identification and information is usually provided in the form of MSDSs, as de-
scribed in more detail in Chapter 3 (/mhe-lookup/atom-id/a323d9b2edae8478), "Chemical Handling and Hazard Communication."
Table 1.4 Some Major DOT Regulations Affecting the Chemical Process Industries
Atomic Energy Act (AEA) 42 USC 2073 Establish standards for protection against radiation
hazards.
10 CFR 20 Establish exposure 10 CFR 30-35 limits and Standards for Protection Radiation; Licenses
license.
Hazardous materials are categorized by DOT according to their particular hazard and are listed in Part 172.101 of Title 49 of the code
of Federal Regulations, called the Hazardous Materials (HM) Table. For example, HM-126F was issued by DOT to prevent hazardous
materials transportation incidents from occurring.
Another DOT regulation, HM-126F, requires employees involved in the handling, storing, or transporting of hazardous materials to re-
ceive specialized training in safe work practices, general awareness, function specific responsibilities, and professional driving skills.
HM-181 revisions have been recently issued by DOT to ensure that the standards of the United States and the United Nations are com-
patible. It requires that all employees involved in the handling, storing, or transporting of hazardous materials receive the proper train-
ing, and sets provisions for minimum performance requirements for packaging materials. DOT also provides a Segregation Table for
Hazardous Materials, found in Part 177.848 of Title 49, CFR, indicating which classes of hazardous materials must be segregated dur-
ing shipment. This ensures that incompatible materials are not mixed in the event of an accident. Chapter 3 (/mhe-lookup/atom-
id/a323d9b2edae8478), "Chemical Handling and Hazard Communication," has detailed information on DOT regulations, placards, and
labeling.
More recently, the EPA has created new regulations or expanded existing regulations to promote a cleaner and safer community. The
regulations now include the regulation of pesticides, limits on pollutants in drinking water, mandatory requirements for cleaning up
spilled materials, registering of toxic materials with the EPA, and emergency response planning requirements to name a few. Table 1.5
lists some of the major EPA regulations that affect the chemical process industries.
Table 1.5 Some Major Environmental Protection Agency Regulations Affecting the Chemical Process Industries
Clean Air Act (CAA) 42 USC 7401 Congress first passed CAA in 1963 to protect air quality and human
health.
Clean Air Act Amendments of 1990 (CAAA) 42 USC 7409 Expansion of air quality protection. This regulation sets restrictions
for Hazardous Air Pollutants (HAPs).
National Emission Standards for Hazard- 40 CFR 70 Control of air pollutant emissions.
ous Air Pollutants (NESHAP)
Resource Conservation and Recovery Act 42 USC 6901 Protection of health and the environment.
(RCRA)
Underground Storage Tanks 40 CFR 280 Protection against groundwater and soil contamination.
Comprehensive Environmental Response, 42 USC 9601 Remediation of past and disposal sites and of liability "Superfund
Compensation, and Liability Act (CERCLA) Law."
Superfund Amendments and Reauthoriza- 42 USC 9601 Planning for emergencies and reporting of hazardous material re-
tion (SARA) 42 USC leases into the environment.
11000
National Contingency Plan 40 CFR 300- Cleanup requirements for spills and disposal sites.
302
Emergency Planning and Notification 40 CFR 355 Requirements for reporting of extremely hazardous materials and
unplanned releases.
Hazardous Chemical Reporting: Com- 40 CFR 370 Requirements for reporting hazardous chemicals in use.
munity Right-to-Know Act
Toxic Chemical Release Reporting (SARA 40 CFR 372 Requirements for reporting of chemical releases.
313)
Toxic Substances Control Act (TSCA) 15 USC 2601 Protection of humans and the environment by requiring testing and
necessary restrictions on use of certain chemical substances.
Reporting and Record keeping 40 CFR 704 One provision exempts use of small quantities solely for research
and development.
Federal Water Pollution Act (FWPCA) 33 USC 1251 Improvement and protection of water quality.
1.5. REFERENCES
Much of the information that a process operator needs can be found in various reference handbooks, indexes, dictionaries, government
publications, abstracting services, the Internet, etc., including the following:
1. "Foundations for Excellence in the Chemical Process Industries, Voluntary Industry Standards for Chemical Process Industries
Technical Workers." Robert Hofstader and Kenneth Chapman, ISBN: 1-8412-3492-2, American Chemical Society, 1155 Sixteenth
Street NW, Washington, DC 20036 (1997).
2. Code of Federal Regulations 29, Labor/OSHA. Parts 1900–1910.999. General Industrial Standards, OSHA Subpart A-T. Revised
every July. U.S. Government Printing Office, Washington, DC 20402. This reference contains the OSHA Standards for the workplace.
3. Code of Federal Regulations 29, Labor/OSHA. Parts 1910.1000–end. General Industrial Standards, OSHA Subpart Z (Z tables) and
Haz-Com. U.S. Government Printing Office, Washington, DC 20402. Hazard Communication regulations with the revised OSHA Z list
of hazardous chemicals, new PELs, and respiratory regulations.
4. Code of Federal Regulations 49, Department of Transportation. Parts 100–185, Hazardous Materials Regulations. Revised every
October. U.S. Government Printing Office, Washington, DC 20402. This reference contains DOT rules for packaging, classification,
labeling, placarding, and shipping of hazardous materials and waste.
5. Code of Federal Regulations 49, Department of Transportation. Parts 186–199, Hazardous Materials Regulations, Revised every
October. Includes Performance-Oriented Packaging Standards (HM-181). U.S. Government Printing Office, Washington, DC 20402.
This reference contains DOT rules for packaging, classification, labeling, placarding, and shipping of hazardous materials and
waste.
6. Code of Federal Regulations 49, Department of Transportation. Parts 400–999, Coast Guard, National Highway Traffic Safety Ad-
ministration, Urban Mass Transportation Administration, etc. Revised every October. U.S. Government Printing Office, Washington,
DC 20402.
7. Code of Federal Regulations 40, Environmental/EPA. Parts 1–49, General Regulations. Revised every July. U.S. Government Printing
Office, Washington, DC 20402.
8. Code of Federal Regulations 10, Department of Energy. Radiation. U.S. Government Printing Office, Washington, DC 20402.
9. Prudent Practices in the Laboratory: Handling and Disposal of Chemicals. ISBN 0-309-05229-7. National Research Council, Na-
tional Academy Press, Washington, DC (1995).
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