Họ và tên: Nguyễn Minh Nguyên

MSSV: 31211020572
Môn học: Hệ thống thông tin quản lý

CASE STUDY: PSA Cruising with Information System

4-12. How is PSA taking the help of information system in order to manage the
containers at the Port of Singapore?
One of the most important application of information system at PSA – CITOS addresses
the issue of managing the containers that arrive at the Port of Singapore. When a ship
arrives, CITOS allocates an appropriate berth to the ship for a specified time and decides
upon the number of cranes that will be required to unload the containers into the stacking
yard. Work instructions regarding these critical activities are transmitted to all the
machine operators using real-time wireless data transmission through CITOS, which
helps to effectively manage reloading or domestic forwarding of containers. CITOS is
divided into various subsystems to accomplish the multitude of tasks at the port. The
Container Recognition Subsystem helps to electronically recognize each character of a
container’s ID, and automatically cross checks this against the existing record of
expected containers. During transit, container numbers written on them in paint tend to
erode, but by applying neural network technology, the Container Recognition Subsystem
is able to read and recognize the container number with precision through a set of video
cameras, with each camera being focused on the part of the container where the numbers
should be. The picture from the cameras is transferred to a personal computer which
digitizes the pictures. This allows the neural network software based on artificial
intelligence, which mimics the learning process of the human brain so as to extract
patterns from collected data, to attempt recognizing each character with precision against
previously declared numbers.
Another subsystem of CITOS is the Gate Automation Subsystem which records the
arrival of a container at the gate, lists its weight, and either assigns a location or directs
delivery of containers, all within 45 seconds. The third subsystem of CITOS is the Ship
Planning Subsystem which manages the loading and unloading of containers. It positions
the containers inside each vessel and allocates and sequences cranes for unloading and
loading.
4-13. Discuss the application of the information system in reducing the turnaround
time of ships at the Port of Singapore.
The application of information system in reducing the turnaround time of ships at the Port
of Singapore is extremely important since it must be as quick as possible so as to manage
the huge volume of incoming ships. The Yard Planning Expert Subsystem of CITOS
sorts containers for the optimum utilization of yard space, which eventually contribute to
save time when containers are being unloaded or loaded. The Resource Allocation
Subsystem of CITOS manages the huge operational staff of the Port of Singapore
Authority. It allocates duties to operational staff and forecasts the exact requirements of
staff for managing operations. Besides, it also produces a deployment plan for operations
to be executed. Changes in the resource requirements for crane equipment are detected
instantaneously and adjusted accordingly in the deployment plan during the deployment
process.
4-14. How is information system being applied to maintain coordination between
PSA and shipping companies at the Port of Singapore?
Information system being applied to maintain coordination between PSA and shipping
companies at the Port of Singapore through PORTNET – an EDI facility specifically
designed for effective coordination between PSA and shipping companies. Shipping
companies send a message through the system to the Port of Singapore Authority before
the arrival of a ship in Singapore. The company clearly indicates the time/date of arrival
and number of containers on board, and electronically applies for required berth spaces.
This is a 24 × 7 electronic data interchange system which works in tandem with CITOS.
The application received from PORTNET is transferred to CITOS and the whole network
handles the scheduling of the unloading and loading of containers.
4-15. How is CIMOS helping PSA to manage the movement of ships at port of
Singapore?
CIMOS plays a crucial role in helping PSA to manage the movement of ships at port of
Singapore. CIMOS tracks the movement of ships in the Singapore Straits and port waters,
and one of its most important functions is to notify ships that are on collision paths with
each other, so that the port operator can contact the ships by radio to warn them to change
their course. CIMOS has a Vessel Traffic Information Subsystem, which monitors the
Singapore Straits and port waters using five remote radars. All of this information is
stored in a database linked to PORTNET through which shippers can locate information
about specific ships.
4-16. Visit the website (https://www.singaporepsa.com/) and make a note of other
services provided by of Port of Singapore.
PSA Singapore has more than 12,000 reefer points and handled 2 million TEU of reefer
containers in 2019. The technical Services are: reefer machinery repair; survey of
containers; structural repair; pre-trip inspection; washing. Value-added Services are:
Customised power-off duration or monitoring intervals; Hot or cold treatment; Data
downloading; CA (Controlled Atmosphere) boxes - oxygen, nitrogen and carbon dioxide
levels; SuperFreezer probe reading; ColdWave RFs; Organic peroxide handling and
monitoring; Check for humidity /ventilation /sticker info; Topping up of refrigerant gas.
PSA also provides a range of depot services: Surveying of containers; Washing
(normal/chemical); Reefer machinery repair; Structural repair; Pre-trip inspection;
Preventive maintenance programme for reefer machinery; Washing the exterior of boxes;
Assembling and dismantling of hangertainers; Securing of tarpaulin for open top /open
side containers; Painting; Pre-cooling.
4-17. As one of the main job at PSA is the management of ships in the proper
manner, visit your nearby parking facility and try to find out about the hardware
being put in practice to manage the vehicles.
The magnetic card parking system is a system that combines cutting-edge technology
with contemporary hardware, including magnetic cards for monitoring vehicle traffic in
and out, CCTV surveillance, and digital identifying plates. Additionally, the system is run
using FRID card reader technology to verify cars in the most efficient manner while
safeguarding unattended assets. To save the driver's information, the system also has an
internal smart card with a distinct ID. These include capturing data such as the driver's
face, license plate, and panorama. Like modern bus tickets, this magnetic card is
constructed of flexible plastic that can be bent without crumpling.
Currently, universities, hospitals, shopping malls, housing complexes, etc. employ the
magnetic card parking system extensively.
Customers who park their automobiles in the lot will receive a magnetic card with a
unique ID code that will be used to record variables, an overview image, the driver's face,
and other data on the system. Simply swipe the card into the card reader when the client
picks up the automobile to start the system's analysis. The parking valet will open the
control gate and allow the car go if it matches the data that the system has saved. The
system will sound an alarm if there is no match, and the staff will deal with it to
guarantee safety.
Advantages of parking system by magnetic card: assure safety and security; minimize the
volume of traffic; utilize parking resources more effectively to control money and create
a respectable company image.
4-18. Since the concept of Augmented Reality (AR) has been discussed in this
chapter, do you think that AR can help PSA in managing its activities at the port.
From my perspective, AR can help PSA a lot in managing its activities at the port.
Barcode scanners with AR technology work similarly to the barcode scanners found in
stores or warehouses to check inventory. Advances in AR code scanning technology
make it possible for customers to scan through the products in your store to get the
product information they need quickly without having to read the information on each
product individually. This makes the container control process quick and extremely
effective because it saves a great deal of time, effort, and human resource allocation.