Subject: Management Information System

Program: MBA (IB)

Semester: III

Submission Date: 01/10/2019

Submitted To:

Group Members:

Index
Sr. No. Content Page. No.
1. About the Company 3

Page | 1
 2. Organization structure of the 3
Company
3. Information System 4
4. Process of FleetMan 8
5. Advantages 14
6. Challenges 16

Rajvi Cargo Movers Pvt. Ltd.

A) About the Company:

Rajvi Cargo Movers Private Limited is a Private incorporated on September 9th 2014. It is
classified as Non-govt. Company \and is registered at Registrar of Companies, Ahmedabad.

It provides transport services through large fleet of cargo carriers consisting of more than 500
Trucks, Trailers, Tippers, Dumpers, Bulkers and other loading equipment like Pay Loaders,
Excavators, Hydraulic Hoppers and Mobile Cranes. For efficient and cost effective operations,
RCM has its own service station and modern workshop for repair and maintenance of
diversified transport fleet. The store is equipped with adequate spares, the inventory of which
Page | 2
is managed by a skilled workforce. The provision of spares and repairs to the trucks and
equipment are undertaken all over the geography of operations. Transportation of cargo by rail
is undertaken in consultation with clients as per their requirements. RCM thus carries bulk
cargo, break bulk, container, project, ODC and customized cargo both via road and rail in very
cost effective and timely manner. RCM has excellent team of personnel who have undergone
appropriate training/skilled development programs to handle various types of assignment.

Its registered address is OFFICE NO 5, GROUND FLOOR, VASWANI CHAMBER PLOT

NO 16, SECTOR 8 GANDHIDHAM Kachchh GJ 370201 IN

B) Organization Structure of the Company:

The company follows a traditional Functional Based organization structure where it is dived
into departments – Finance, Operations, Marketing & HR.
Under a functional organization structure, people who do similar tasks are grouped together
based on specialty. So all the accountants are placed in the finance department and so on for
the marketing, operations, senior management and human resources departments.
The advantages of this kind of structure include quick decision making, because the group
members can easily communicate. They can also learn from each other, since they already
possess similar skill sets and interests.

C) Information System:

Tata FleetMan Solutions

What is Telematics?

Telematics combines the use of telecommunications and informatics to provide vehicle

monitoring and tracking for fleet managers. It works on GPS technology for location
information and GSM telecommunication technology for transmitting the data to an online
server.

Page | 3
How does Telematics work?

The GPS receiver of The Telematics device fitted inside the vehicle takes information from
GPS satellites and pinpoints the exact location of the vehicle location through its spatial co-
ordinates. The device transmits this data continuously through a GSM module which acts as
an internet or phone connection for the vehicle to an online server via GPRS or SMS. Besides
capturing location data, Telematics unit can also capture and send additional information of
events related to vehicles like speed, stoppage, theft, temperature etc.

The online server receives this data, processes it into a user friendly format and stores it into
the database. Fleet owners can access this information about their vehicles by logging on to a
specially created website. They can track all the vehicles in their fleet on a map on real time
basis in addition to getting all kinds of reports. The system can also send Alerts for certain
events or emergencies through SMS or email to the fleet owners so that quick action can be
taken.

Why Telematics?

With the help of Telematics, fleet owners can effectively monitor all the vehicles in their fleet
individually and collectively on real time basis. No longer do they need to get anxious about
the state of the vehicle. Whether it has deviated from the route or whether it is over speeding.
It not only helps them to track vehicles but also provides the information and scientific tools
for better management of their fleet, thereby increasing its efficiency, productivity and hence
profitability.

While Tata Fleet Man does all a telematics system can do, it holds out a bigger promise. The
OE fitment of Telematics units on the vehicle at the time of production ensures better
integration with the vehicle systems. This enhances the reliability as well as the life of the
Telematics units.

Additionally, there exists the potential of combining Telematics with different vehicular
systems like engine management system, fuel delivery system, transmission system, etc. to
launch Telematics applications in fuel management, prognostics and diagnostics.

Page | 4
Tata FleetMan also leverages the nationwide reach of Tata Motors dealer network to offer its
services in all corners of the country. With Tata FleetMan, owners and operators of Tata
vehicles will have an additional tool in their hands for managing their fleet in a productive and
profitable way.

Features of Tata FleetMan:

Tata FleetMan offers a range of advanced and state-of-the-art features that will help you
discover ways to monitor your fleet with ease and simplicity.

1) Real Time Vehicle Tracking

With the help of Tata FleetMan, you can find out where your vehicles are in the country with
REAL TIME tracking. Tata FleetMan constantly updates the location of every vehicle of your
fleet on the website. Also, now you can monitor the movement of your vehicles with options
of zoom, pan and search your vehicles on a digital map.

Tata FleetMan gives you complete security and guaranteed safety of your consignments
through LIVE online tracking of your vehicles. Tata FleetMan also monitors any unauthorized
vehicle movement and determines the exact location of your vehicles with a user friendly
graphical map.

2) Trip Management
Assign a specific trip to any vehicle within your fleet with start and end locations, specify the
load carried and the estimated time of arrival at the destination. The Tata FleetMan System
tracks the specified vehicle and provides alerts as per the parameters set.

Trip Management helps you increase your cost efficiency with the best fleet utilization through
trip assignments and tracking of your vehicle.

3) Geo-fencing/Sites/POI/Zones
Set specific zones around the areas where your vehicles will be travelling. This concept is
known as Geo-Fences. These fences notify you if any of the vehicles move out of these zones
via SMS or email.

Page | 5
Tata FleetMan provides a system that notifies you whenever your vehicle moves out of the
authorized areas. These include delivery points, loading unloading sites, warehouses, factories
etc.

4) Remote Unit Management

The units installed in your vehicles can be diagnosed, programmed or configured by the over-
the-air programming facility.

Remote Unit Management reduces the need to visit a service centre thereby saving time and
expenses.

5) HA-HB-HC and Over Speeding alerts

Set Harsh-Braking, Harsh-Acceleration, Harsh-Cornering and Over Speeding alerts for your
vehicles to know when your drivers are driving rash.

This will secure your vehicle and your valuable cargo against accidents and decrease vehicle
maintenance costs.

6) True Engine Idling

Tata FleetMan gives you the ability to monitor engine idling for all your vehicles. It provides
True Engine Idling with the help of built in Accelerometer.

Minimizing engine idling can lead to significant savings in fuel costs.

7) Alerts
A range of alerts designed to notify you via email or SMS for various situations like over-
speeding, stoppage, main supply removal, entering/ exiting a geo-fence etc.

These alerts enable you to take quick and swift action in case of emergencies or urgent issues.

8) Panic Button for Emergency Messaging

Our new Trucks which come pre-fitted with Tata Fleetman devices and have a Panic Button
installed in them for Emergency Messaging.

If the Driver is in trouble, he can press the Panic Button and instantaneously an email and SMS
is sent to the Owner and our Support Team with the location of the vehicle.

Page | 6
 9) Mobile App
The exciting Android mobile application of Tata FleetMan gives you the power to manage
your fleet with the convenience of your mobile phone.

You can track vehicle location, speed, travel time and get alerts for all your vehicles

D) Process of TATA FleetMan:

Page | 7
Page | 8
Page | 9
Page | 10
Page | 11
Page | 12
E) Advantages

Page | 13
 1) Reduced Fuel Costs

Minimizing fuel cost is the endeavour of every fleet operator since it represents 40 to 50% of
the total cost of the transport operation. For the first time in Indian market, Tata Fleetman has
introduced features that can directly help in reducing fuel consumption.

 Fleet owners can now monitor fuel consumption of their vehicles in real time and work
towards reducing it by optimizing routes and driving behavior. (Only applicable to
Prima range of vehicles)
 Fuel wastage due to excessive engine idling can also be monitored and rectified based
on the true idling detection feature available in Tata FleetMan.

2) Better fleet visibility and control

Several features in the Tata Fleetman Fleet tracker solution help the fleet operator track his
fleet and control vehicle movements:

 Real time vehicle tracking on google maps

 Clear visibility of the vehicle directional movement towards destination
 Alerts on exception events during the journey
 Alerts on vehicle reaching destination or crossing way-points through geo-fencing
feature
 Tata FleetMan mobile application for hassle free fleet visibility on the cell phone.

3) Better fleet utilization

Tata Fleetman can help in improving fleet utilization through reduction in idle time and better
planning of return loads.

 Fleet owners can now track the status of the fleet utilization on real time basis and also
historically.
 Tata Fleetman generates alerts on vehicle waiting or stopping at a specified location
beyond the set time limit thus helping the fleet operator reduce idle time.

Page | 14
  Extensive fleet utilization summary reports available to fleet owners that can be set for
automatic delivery to mailboxes.

4) Better fleet safety and security

Tata Fleetman provides a range of features for accident prevention, vehicle theft prevention
emergency alerts and stolen vehicle tracking.

 Alerts on SMS and email for unsafe driving behaviour like harsh acceleration, braking
and cornering, overspeeding, night driving etc
 A unique safety feature introduced for the first time in Indian market by Tata Fleetman
is provision of a Panic button on the dashboard to relay SOS SMS alerts to fleet owner
and other pre-defined numbers in case of an emergency.(Only available in vehicles with
OE fitted Tata Fleetman Telematics unit)
 In the event of vehicle theft, its movements can be tracked on Tata Fleetman, even if
the main battery is disconnected, with the high capacity internal battery
 The Smart telematics unit in Tata Fleetman sends alert messages when main power
supply to the unit is removed or the device is tampered with thus giving an advance
warning of a possible theft of the unit or the vehicle.

5) OEM reliability

Tata FleetMan is installed in the vehicle at the manufacturing stage or by Tata Motors Dealers
in the aftermarket. This ensures better integration with other vehicle systems and hence, makes
it safer and more reliable compared to other market solutions.

6) A strong support network

Tata FleetMan is supported by over 1200 service locations across the country, aided by a call
centre. This ensures immediate response and service availability at current location of the
vehicle in every nook and corner of the country.

How does it work?

Page | 15
The Telematics hardware unit mounted on the vehicle is the most critical component of any
Telematics system. To ensure reliability, durability and optimal performance in extreme
environmental conditions, Tata FleetMan employs an extremely rugged Telematics unit fitted
with state of the art electronic and electrical components. This technologically advanced and
highly capable unit can compare with the best available globally.

Some of the market leading features are:

 IP67 protection rating indicating very high resistance against dust and protection
against water even when submerged up to a depth of 1 meter.
 Certified Automobile grade by ARAI and UK based certifying agencies. Indicating
that the unit can operate at near optimal levels in the most extreme temperatures and
withstand severe vibrations over long periods of time.
 A best in the industry, 3 years warranty on the telematics device
 The telematics unit has on-board LEDs for ease of fault diagnosis and field support.
 The unit has a built in protection against tampering – a tamper alert is instantly sent
to the fleet owner.
 In case of any software upgrades on the unit firmware, all existing units can
be remotely updated over the air, without external intervention or disturbance to
vehicle operation.

F) Challenges faced:

1) Excessive time spent on fleet management admin tasks

It might not appear as a cost on your financial statement, but time spent on administration tasks
that aren’t core business activities is an expense that can easily add up when it comes to fleet
management.

2) Relaying messages accurately to fleet drivers

Communication with your drivers as a fleet manager can be challenging, because you’re
often dealing with drivers out on the road, not onsite. Reaching your drivers via SMS, email,
radio or phone isn’t always possible, making communication even more complex.

Page | 16
Miscommunication is common between fleet managers and their teams, and this can lead to
assigned schedules not being followed correctly.

3) Internet Connectivity Issues

Page | 17
Thank You

Page | 18