Carlos Alberto Cano Ruiz CV

5560704535
Business Intelligence
alberto.caruiz@gmail.com Specialist

IT professional and business intelligence specialist with nine years of experience in roles
such as: data analyst, data engineer, leader of BI, data architecture and data governance in
traditional banking, logistics, telecommunications, and project insurance industries
businesses in Mexico, the United States of America, the United Kingdom, and India.
Master’s degree in Informatic Data Science in process.

WORK EXPERIENCE

July 2021-Current day NEORIS (CEMEX) – Data Architecture Lead

➢ Data Architecture (BAU Processes, Taxonomy, Data Sources, Data Quality, Build Data Models)
➢ Data Governance (reporting, Integration of data sources, perform, normalization, data clean, data
extraction, analysis services, and stored procedures).
➢ Documentation process (Mapping, Data Dictionary, and standards)
➢ Solution Design (Business Rules, Business Roles and Stakeholders)

April 2020- March 2021 TRANSPLACE USA (Blue People Consulting)- Senior BI Engineer
➢ Dashboard’s developments (Tableau, PowerBI, and Data Studio).
➢ Database management (Teradata, SQL Server, MySQL, PostgreSQL, and Oracle PL-SQL)
➢ Process automation (Macros, Visual Studio, Stored Procedures and SSRS)
➢ Data migration into CRM Salesforce.
➢ Machine Learning techniques (supervised & unsupervised)

July 2017-December 2019 GENTERA- Business Intelligence leader

➢ Dashboard’s developments (Tableau, PowerBI, MicroStrategy, Qlik Sense, and Qlik View).
➢ Database management (Teradata and SQL Server)
➢ Business intelligence process end to end (Analysis, design, architecture, construction, management,
implementation, testing, deployment, and documentation) of projects with business area and
stakeholders.
➢ Executive report automation (Pipeline, Balance Score Card, KPI´s, Ranking & Forecast)
➢ Project management (Evaluation, prioritization and assignment of roles and technological resources)
➢ Data Governance (reporting, Integration of data sources, perform, normalization, data clean, data
extraction, analysis services, and stored procedures).
➢ Data Analysis (SPSS, Google Big Query, Google Analytics, SAP Hana, Looker, AWS & Azure).

May 2015-January 2017 UBM MEXICO EXPOSICIONES - Database & IT Manager

➢ Dashboard’s developments (MicroStrategy, Qlik Sense, Tableau and PowerBI)
➢ Database management (SQL and MySQL)
➢ Executive presentation of results to improve business decision-making capacity.
➢ Management of customer, operations, and financial data for qualitative analysis
➢ Executive report automation (Planning & Forecast)
➢ CRM management and high technical support.
May 2013-October 2014 AXA SEGUROS - Database & Data Center Manager
➢ Dashboard’s developments (MicroStrategy, Qlik Sense, Tableau and PowerBI).
➢ Database management (Oracle, Access and SQL Server)
➢ Executive report automation (Pipeline, Balance Score Card, KPI´s, Ranking & Forecast)
➢ Analysis research projects (insurance industry, customer and sales).
➢ CRM and ERP implementation.
➢ Management, monitoring performance and training to migration to Querétaro, Mexico.

May 2012-November 2012 TELEVISA CORPORATION- Database & Call Center Manager
➢ Dashboard’s developments in KPI´s reporting (FCR, AHT, SVL, ASA, CHURN) and compliance.
Database Management (SQL Server) for decision making.
➢ Integral Support Telecom Customers SME and Government
➢ Unification process to full Telecom support - Certified specialist.

February 2009-March 2012 MAXCOM TELECOMUNICACIONES – Call Center Manager

➢ Analysis of databases, statistics for decision making.
➢ Monitoring of internal communication systems, CRM, and Website.
➢ Telecom support services (Telephony + TV + Internet + IP Services)
➢ Compliance with KPIs and strategic business objectives.
➢ Management and training

ACADEMIC TRAINING
❖ 2019-2021 Master´s degree in Data Science (In Progress) UPIICSA-Instituto Politécnico Nacional
❖ 2018 Propedic Master Information Security ESIME-Instituto Politécnico Nacional
❖ 2011-2016 Bachelor´s Degree in Computer Science UPIICSA-Instituto Politécnico Nacional
❖ 2003-2007 IT Technician Certificate CECyT 13-Instituto Politécnico Nacional

COURSES & CERTIFICATIONS

❖ Informatic security - UDEMY 2020
❖ Data Science with R course - AFI ESCUELA DE FINANZAS 2020
❖ Descriptive statistics - UAM MEXICO 2020
❖ SPSS Statistics - UAM MEXICO 2020
❖ Tableau Advanced - UDEMY MEXICO 2020
❖ SCRUM Master - PINK ELEPHANT 2020
❖ Introduction to Python - AFI ESCUELA DE FINANZAS 2019
❖ Data Governance - DANA CONSULTIG MEXICO 2019
❖ First Certificate English FCE -Level B2 - CELEX IPN 2019
❖ Power BI - MICROSOFT SANTE FE MEXICO 2018
❖ MicroStrategy Medium - MICROSTRATEGY STA FE 2018
❖ Certification “ITIL Foundations V3” - PINK ELEPHANT 2016
❖ Negotiation skills & methods Certification - TELEVISA 2012
❖ Coaching Certification - TELEVISA 2012

SKILLS & LANGUAGES

❖ Business Intelligence process end to end ❖ Methodology Scrum
❖ Data Governance ❖ Executive Dashboard Reports: Pipeline, Balance
❖ Big Data ScoreCard, KPI´s, Ranking & Forecast.
❖ Data Science ❖ KPI´s Design & Management
❖ DMS: SQL Server, Teradata, Oracle PL-SQL, and ❖ Excel Advanced
MySQL ❖ Self Service Prototypes Development
❖ ETL: IPC & Pentaho ❖ Statistical Model Design
❖ Data visualization tools: Tableau, PowerBI, ❖ Information Security Skills
MicroStrategy, Qlik Sense & Cognos. ❖ SAS, SAP, ERP Aspel, SAP Integra, Remedy BPC.
❖ Python, Anaconda & Jupyter Notebooks (Pandas, ❖ CRM: Salesforce & Siebel Communications.
Scipy, Numpy & Scikit-Learn) ❖ Amazon Web Services, Google Cloud & Azure