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NI GUSTI AYU RANTIKA JULIA DEWI

P: +6281353191432 ⦁ rantikatika1@gmail.com ⦁ Jalan Tukad Buaji, Denpasar Selatan, Bali, Indonesia


⦁ Gianyar, 26th July 2003
More than 1 year of demonstrated experience in the hospitality industry. Expertized in room division
especially in the front office and housekeeping field. Highly skilled in front office and guest
relationship officer.

SKILLSET

 Front Office
 Housekeeping Administrator
 Butler Services
 Word + Powerpoint + Excel
 English (secondary language – professional fluency)
 Indonesia (native)

INTERNSHIP EXPERIENCE

Tejaprana Resort and Spa


Front Office & Housekeeping November 2019- May 2020
 Performs routine handling guest check in until check out.
 I worked as a telephone operator and concierge at the front desk.
 Handling telephone operator and butler services in the housekeeping department.
 Making beds and cleaning the guest room.
The Haven Bali Seminyak
Front Office December 2021- June 2022
 Performs routine handling guest check in until check out.
 Handling guest complaints and giving the solution to the guest.
 I worked as a telephone operator and cashier at the front desk.
 Working as a guest relationship officer (GRO) and handling guest VIP and VVIP.
 Handling group and prepared for set up the fruit platter, birthday, honeymoon, wedding anniversary in everyday.
 Helping our accounting and reservations department.

EDUCATION

 Sun Glory College 2021-2022


 Senior High School Werdhi Sila Kumara 2018-2021
 Junior High School Negeri 2 Blahbatuh 2015-2018
 Elementary School Negeri 2 Bona 2009-2015

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