Professional Documents
Culture Documents
HAG
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Head Clek
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1. INTRODUCTION
2. DIVISIONS OF SPUWAC
There will be following 08 divisions in SPUWAC Unit which shall
supervised by ACsP who shall report to Addl. CP/DCP:-
. Counseling &Mediation
II. Police Station
III. Women safety
IV. Self Defence
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t9.
V. Training
VI. Projcct
VI JJU
VIlI. Headquarters/DDO
ii. in case, the allegations put in the complaint are mainly relating to
matrimonial dispute, the Insp. (OComplaint) shall hear the
nplainant patiently. After hearing the complainant, he/she shall
record the brief facts of the complaint on a note sheet and put up the
same before the ACP/Counseling without any delay.
uCs are
residing in facts of the oip In cas,
c partics to join the Delhi/NCR. at least 07 days sha)i e gve
prucs are residing outsideenquiry proccedings,
given to them to
Delhi/NCR. then at however, în cax
jcast i5 days shall
DE
join the enquiry Nevertheless, the
period of 07/15 days may be decided procecding,
by the enguiry
convenience of the
parties.
officer as per 1e
V.
he enquiry officer shall hear both
the parties patiently. After hearing
both the
parties, efforts shall be made by the Enquiry Officer t
reconcile the matter between them
as per the directions issued by
the
Hon'ble High Court of Delhi in its order dated 04.08.2008 passed irn
Bail Application in Chander Bhan Vs State.
Vi. On conclusion of the counseling proceedings, if both the
parties
express their willingness to settle the disputes amicably, their joint
statement (duly signed) and witnessed by witnesses of both the
to this effect and the be
paries shall be recorded complaint shall
closed. Final decision regarding closure of complaint shall be taken
by ACP/Counseling/SPUWAC after personally verifying the facts from
both the parties.
vii. If the reconciliation fails, the E.q. will refer the matter to professional
Counselor for reconciliation whd shall counsel both the parties to
resolve the matter. In case, it appears to the professional counselor
of recònciliation, then both the parties will
that there is no possibility
settlement.
be sent for mediation to explore the possibility of amicable
Once this exercise too fails then only case shall be registered.
to Assault, Rape
ix. In case, the complaint discloses allegations relating
or Unnatural Sex along
with ingredients of matrimonial dispute, the
the
personally examine the contents of the
Insp. (Complaint) will whether there is any inordinate delay in
complaint to ascertain
of sexual assault/harassment against in
reporting the allegations
the he/she will process the complaint for
laws and if found so,
otherwise the matter
initiating counseling/mediation proceedings,
to PS/CWC in SPUWAC for registration of
will be immediately referred
without any delay. In this regard, guidelines issued
a criminal case
shall be followed
the Apex Court in Lalita Kumari case
by if initiated due to the
meticulously and the counseling proceedings, a period of 06
reason mentioned
above, shall be concluded within
of sexual ássault are put by the
weeks. Further, in case allegations
her husband/in-laws dnring the counseling
complainant against shall
above mentioned pefjod of 06 weeks
proceedings, then the
such allegations
are Drought in
commence from the date on which
the notice of Enquiry Officer.
about the
the parties
x. The enquiry officer shall also inform both
outcome of enquiry/counscling procecdings.
THE ENQUIRY
C. TIME PERIOD TO COMPLETE
coUNSELLING PROCEEDINGS
17.05.2017
i. The Court of Delhi vide its order dated
Hon ble High Vs. State of
passed in CRL.M.C. 2013/2016, titled Mahesh & Ors. is
NCT
of Delhi & Ors. has directed that "whenever a complaint
received before the CAW Cell, short dates should be given to explore
the possibility of conciliation between the parties and the samne should
not extend like an endless exercise. Once an opinion is formed that any
further conciliation at that stage is a fruitless exercise and if the
complaint discloses commission of a cognizable offence, the complaint
be referred to the police station for.registration of the FIR. The exercise
of exploring the possibility of a settlement before the CAW Cell be
completed preferably within six months and in case more time is
required f t appears that the parties are likely to settle the matter,
s jor extending the time should be recorded in the fle".
ii. In view of the above directions passed by the Hon'ble High Court of
Delhi, it shall be endeavor of the Enquiry Officer to conclude the
enquiry/counseling proceedings within a period of 03 months. In
case, the Enquiry Officer needs more time to conclude the enquiry, he
shall make a fofmal request, duly
recommended by ACP concerned,
to DCP/Addl. CP/SPUWAC for extension of time period justifying thee
requirement of additional time. After scrutinizing the grounds,
DCP/Addl. CP/SPUWAC may grant the extension of time, which shall
not be more than three
(03) months. Beyond this period, the time
period shall not be extended in normal circumstances. However, in
case further extension is required due to extra
circumstances, then a well-grounded proposal shall be submitted to
ordinary
the Joint Commissioner of
Police/Spl. Commissioner of Police,
SPUWAC who shall examine the proposal and if he finds that it is
necessary in the interest of the parties, he may grant extension of
time to conclude the enquiry. Enquiry Oficer shall conclude
his/her
enquiry within the given time.
II.
MEDIATION DIVISION
A. OBJECTIVE2:
B. PROCEDURE TO BE FOLLOWEDD
in the event, when the police personnel and the counselor are not
i.
able to reconcile the disputè, the matter shall be referred to
Mediation.
ii. Mediation shall be carried out by Legal Experts/working
advocates designated as Mediators by Delhi High Court Legal
Service Committee (DHCLSC).
"Mediation and ConciliationRules-
ii. As per Rule 20 of the
confidential in nature. The
2004", mediation proceedings
are
months.
the Mediation process, if
the parties could not
After completion of
V. Mediation Report shall be
amicable settlement, the final
reach a n
for further necessary
forwarded ACP/Counseling of SPUWAC
to takea
interview both the parties to dispute and
action who shall from the date of
on the complaint expeditiously
final decision
Mediation report. In case,
there is n o chance of
receiving of final between the parties, the ACP/
settlement
reunion/amicable Addl1.CP/DCP/SPUWAC
with
shall send a proposal to action. After
Counseling the complaint for legal
r e c o m m e n d a t i o n to register be
the CP/DCP/SPUWAC, the matter shall
Addl.
the approval of SPUWAC for registration
of a criminal c a s e
to PS/CWC
in
referred
without any delay.
and investigation
cOMPLAINANT
C. SPECIAL INTIMATION TO THE
iailure of
about the
ACP/Counseling will inform the complainant her or her
. proceedings and
also provide
counseling/mediation
of Inveestugatin
the contact details
rcprescntative a copy of FIR and
with investigation of her case.
Officer dealing
the
that during
will also ensure
11. ACP/supervising the police station contact with the
the IO maintains
CourscC of inyestigation about the important
her informed
complainant and kccps
developments in the casc.
INVESTIGATION
B. STEPS TO BE TAKEN DURING
i. After failure of counseling/mediation proceedings, an PIR shal
be registered with the due approval of Addl,CP/DCP/SPUWAC
law.
under appropriate sections of
UNDENTEATUS
ii. After
registration of FIR, aSupervisory
a based on the facts of
supervisory note,
LCcase, shall be issued hy not ontaining
the ACP/PS containing
udelines to be followed by
ne investigation in
the Investigating detailed
officer to conclude
oy the Investigating ofticer to conclude
the
investigationin a time bound
manner.
111.
nvestigation of the case shall be initiated de novo and the
evidence/documents collected during the counseling/ mediation
proceedings, which are confidential in nature, shall not be made
part of the judicial file. In this regard, the instructions 1ssued y
PHQ vide letter No.453-72/Legal Cell/PHQ, dated 24.01.2019
shall be followed
as under:
meticulously. These instructions may be read
C. JURSDICTION OF COURT
As per order No. 15/DHC/Gaz/G-3/VI.E.2 (a)/2012 dated
23.07.2012, Court of MM- 01 (Mahila Court), Dwarka, shall be the
designated Court for Police Station, Crime against Women Cell,
SPUWAC, Delhi.
D. TRANSFER OF CASES
The cases relating to matrimonial dispute shall be
transferred from District Unit for Women & Children (DUW8C) to
SPUWAC and vice-versa only with the approval of Commissioner
of Police, Delhi. The proposal for the same shall be moved
through concèrned Jt. CP of Range/SPUWAC.
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response to women
related calls
Room
received in Command Police Control
(CPCR). The helpline number 1091 is managed by the
Command Police Control Room
(CPCR).
The concept of helpline' is basically to provide physical,
mental and psychological assurance to the victim survivor that all
possible help is being extended to her. It is more olten the case that
initially, the calls of sexual assault are marked to male police officers,
hence, the helpline staff shall act as an additional resource to ensure
that not only legal action is taken in the matter but the distress of the
survivor is reduced to the minimum.
,
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last 24
analyze
the data o ne
The Helpline Team shall collate
and
a
c o n s o l i d a t e d
weekly
vi. send
d a
the helpline and ACP/PS and
hours received on their s t a t u s to
call along with review the
d a t a and
report of received who shall
DCP/SPUWAC
monthly report to
issue necessary instructions.
V. SELF-DEFENCE DIVISION
Defence Division is to
empower giris,
i.
i. The endeavour of the Self them simple selif
citizens by teaching
students, housewives, senior in any
not feel vulnerable
defence techniques so that they do
threatening situation, till help arrives
conducting
ii. impart basic self defence techniques by and online
This Division will
training programs/workshops (both through
physical
Hospitals, Govt./Pvt.
mode) in schools/colleges, RWAs, NGOs,
area/divisions, Jhuggi
Organizations, BPO/MNCs, under privileged
trained instructors.
clusters and women institute etc. through
effectively.
Jnt
fer
10
,
virTen and
hic
VII
WOMEN SAFETY
The Women
following functions:Safety Division in SPUWAC shall perform the
i. Co-ordinate the
functioning of Crisis Intervention Centers which
nave been set up in all the districts
psychological, social, medical, 1egal ofaidDelhi
to
provide necessary
to the victim of sexual
assault.
ii. Coordinate the bi-monthly
the meetings held by Spl.CP/SPUWAC with
representatives of NGO's Women Rights Groups working on
Women issues and ensure
the coordination meetinggs.
timely compliance of issues raised during
IX TRAINING DIVISION
&
of SPUWAC shall organize training programs
i. Training Division to the nature of dutt s in SPUWAC,
courses
relevant
capsule its mandate. \
others as per request and
PS/CWC and
training
Training Division will organize various
ii. Further, the on Gender Sensitization, Sexual
personnel
workshop for police
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programs
ted
relatea o auroCities
Harassment Place,
at Work awareness
to women
Act and Cases related
Violence
against women, Domestic For this purpose,
the
victims as well as transgender community. rom
professional resource persons
training aivision may invite
NGOs. ACP/1aining
DLSA, NCW, DCW etc. and other
agencies 1kes in Delhl.
shail be the Coordinator for all such training programs
HEADQUARTERS /DDO
To ensure smooth functioning of SPUWAC, ACP/HeadquartersS/
shall supervise the
DDO, in close supervision of DCP/Addl.CP/SPUWAC,
functioning of all Administrative Offices and control all budgetary
all offices etc.
expenses, payment of salaries, all kind of procurement for
Ceadsd
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yNDERKTTACI-2006
XIV
DISCLAIMER
1s made clear that
internal smooth this Standing Order 1s exclusively ior
functioning
of Police
Departmen
Raluh AsHama
(RAKESH ASTHANA)
COMMISsIONER OF POLICE:
DELHI.
30.5.0
No.
3/4S-3/00 /Record Branch/PHQ dated Delhi, the 3o/as/po3
Copy forwarded to0
1. All Special Commissioners of Polige, Delhi.
2 All Joint Commissioners of Poltce, Delhi including Jt. Director,
Delhi Police Academy, Delhi/New Delhi.
3. All Additional Commissioners of Police, Delhi.
4. OSD to C.P., Delhi.
All Deputy Commissioners of Police, Districts/Units including
PHQ, C.P. Sectt., FRRO and Deputy Director/Delhi Police
Academy, Delhi/New Delhi.
direction to upload the Standing Order
6. DCP/HQ(IV)/PHQ with the
on Intra-DP.
7. LA to CP and FA to C.P., Delhi.
8 All ACsP/Insprs./PHQ.
9. PS/Reader to C.P., Delhi.
10. HAR/PHQ. &)6/2-2 2
Librarian/PHQ. oe
No. S6 2/-3
11.
Crannd. Pr/ Avu AL AaP/puwr
C onanded to ALl
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Nonattmng mah
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