DIRECCIÓN DE EDUCACIÓN TÉCNICA Y CAPACIDADES EMPRENDEOORAS

SECCIÓN CURRICULAR
DEPARTAMENTO DE ESPECIALIDADES TÉCNICAS

A Guide to Approaching
Learning Outcomes
Technical Vocational Education
and Training

English for Communication 11th

4-4-4
Lizzette Vargas Murillo
English National Advisor

DETCE@MEP.GO.CR
http://detce.mep.go.cr/
TEL. 2221-9107
2020
 INTRODUCTION
The Curricular Section of the Technical Specialties Department submits the document A Guide to
Approaching Learning Outcomes 2020 to focus only in the following linguistic achievements,
content and learning outcomes for the subject area of English in Technical Vocational Education
and Training.
The main objective of this document, within the framework of the national emergency caused by
COVID-19, is to provide a working route to guide teachers in the implementation of the learning
outcomes of the curricula considered fundamental during the second semester of the school year
2020.
Sub-area: English for Communication (11 th)
Estimated time for the review of units 1, 2 and 3: 2 weeks

DISTRIBUTION OF UNITS
Unit Name of the unit Amount of time per
Suggested Unit
changes
1 Safety at Work
2 Introduction to Business Activities Review July 13th to July
3 Regulations, Rules and Advice. 24th , 2020
4 Complaints and Solving Problems. Minor Changes July 27th to
September 28th,
2020
5 Following Instructions from Manuals and Minor Changes October 5th to
Catalogues. December 23rd,
2020
6 Making Telephone Arrangements. It will be taught next year Articulación 2021
together with the unit:
Customer Service
7 Entertaining It will be taught next year Articulación 2021
together with the unit: Travel

Sub-area: English for Communication (11th)

Estimated time for the development of the study unit: July 27th to September 28th, 2020
Cognitive target: Exchanging information about: making complaints, apologizing and solving problems

UNIT 4: Complaints and Solving Problems

LINGUISTIC ACHIEVEMENTS CONTENT (Functions and Language) LEARNING OUTCOMES

LISTENING Functions The students:

 Distinguishing between making a  Choosing the correct protocol to  Distinguish between making a
complaint and discussing ideas. respond to an emergency. complaint and discussing ideas.

 Learning how to deal with a  Maintaining technology and  Learn how to deal with voicemail
voicemail complaint. troubleshooting problems. complaints.

 Learning how to understand  Understanding systems.

automated telephone  Learn how to understand automated
information.  Interpreting and communicating telephone information.
information.
SPEAKING
 Applying technology to a task.  Apologize when it is required.
 Apologizing when it is required.
 Selecting technology  Talk about problems at home and at
 Talking about problems at home work.
and at work.
 Solve problems at the office.
 Solving problems at the office.
READING Language The students:
 LINGUISTIC ACHIEVEMENTS
 Dealing with problems, client
complaints and giving
apologies.
 Understanding the usage of
items in a first-aid kit.
WRITING
 Describing ways to improve your
life by writing a paragraph.
 Writing about ways to solve a
problem at work or school.
Sub-area: English for Communication (11th)
CONTENT (Functions and Language)
 Present real conditionals.
 In case…
 Future real conditionals.
 First aid.
 Office machines.
 Machines at school.
 Notices.
 Other machines or devices.
LEARNING OUTCOMES
 Deal with problems, client complaints
and giving apologies.
 Comprehend the usage of items in a
first-aid kit.
 Describe ways to improve your life by
writing a paragraph.
 Write possible solutions to a problem at
work or at school.
Estimated time for the development of the study unit: October 5th to December 23rd, 2020

Cognitive target: Interprets and communicates information about: technical vocabulary related to manual and
catalog instructions.

UNIT 5: Following Instructions from Manuals and Catalogs

LINGUISTIC ACHIEVEMENTS CONTENT (Functions and Language) LEARNING OUTCOMES

LISTENING Functions The students:

 Understanding or using  Identifying equipment from technical  Understand or use appropriate

appropriate language for catalogs. language for informational
informational purposes. purposes.
 Identifying components from
SPEAKING technical catalogs.
 Compare job equipment and
 Comparing job equipment and  Advantages and disadvantages in supplies from different
supplies using different the field. catalogues.
catalogues.
 Comparing different equipment at  Using strategies for
work. communicating more
 Using strategies for successfully.
communicating more  Directing how to perform a task
successfully based on catalog instructions.

READING Language The students:

  Identifying different equipment
and components in catalogues
used in specific fields of study.
 Following and directing
someone to read information
from a specific catalog.
WRITING
 Interpreting written instructions
from a technical manual in
specific fields of study.
 Machines at school.  Identify different equipment and
components in catalogs used in
 Vocabulary about a specific field of specific fields of study.
study.
 Follow and directing someone to
 Different kinds of machines at work. read information from a specific
catalog.
 Written and oral Instructions in the
field.
 Interpret written instructions from
a technical manual in specific
fields of study.