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Business Report

Institution Affiliation

Course

Department

Instructor's Name

Date
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a) Introduction

Digitalization has ensured an increase in social media utilization, more so the Google in

connection with customers and workers. The company CEOs represents the company face, as

they exert a significant influence that helps to build the corporation's reputation. This paper will

deal with evaluating the personal effectiveness strategies of Sundar Pichai, Chief Executive

Officer (CEO) at Google. Where theoretical application and framework which relate to personal

effectiveness will be demonstrated. A critical evaluation of the skills and behavior that Sundar

Pichai used to become an influential global leader will be discussed. Also, a discussion about the

positive elements of Sundar Pichai's skills and behavior and their impact will be demonstrated,

and a discussion of the harmful elements of Sundar Pichai skills and behavior and their impact

will be done. The study will then present a personal reflection analysis of how I intend to apply

personal effectiveness principles for my own personal development to be successful in the

competitive job market experienced today. The study will also present my personal assessed

development needs regarding my effectiveness. A discussion of the strategies I intend to adopt to

address my personal development needs based on my effectiveness will be demonstrated.

b). Case study review

b1:

Sundar Pichai has the following skills and portly of behavior, making him a personally

effective global leader. These skills include:

Communication; Sundar is capable of tuning in his communication based on the audience

he is speaking to. Sundar works to learn and improve his communication skills successfully

(Iansiti & Lakhani, 2020). Sundar is a strong communicator who ensures that everybody in his

team understands his communication mission.

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Inclusive leadership; Sundar believes in people's empowerment (Iansiti & Lakhani,

2020). With a leadership strategy of not only seeing personal success but the focus on the success

of others. Sundar is calm as well as at ease in his leadership roles. Sundar does avoid

confrontation as he emphasizes cooperation.

Team player; Sundar's job is to help his team members succeed by removing the

roadbrlocks and barriers that stand in his ways (Mirbabaie, Marx, & Stieglitz, 2019). Sundar

creates success for Google's company by encouraging team collaboration as well as individual

development. Sundar values teamwork as an essential tool to help build an organization where

people want to work as a team.

Simplicity; Sundar has simplicity in his life, which is very nice compared to the current

world (Mirbabaie, Marx, & Stieglitz, 2019). Where people tend to live in modest houses, where

they share with tenants. Sundar does not value expensive living as he lives a simple poor life like

the one he was brought up into.

Resilience; Sundar Pichai has resilience skills where he was able to launch google

chrome and make the google chrome undisputed leader in the market (Shneiderman, 2020). The

google chom project Sundar Pichai started as an experiment with a team of ten engineers. They

had faced great resistance in the industry, as not everyone wanted to shift to taking Microsoft's

internet explorer. Sundar Pichai presented google chrome to the founders Sergey and Larry,

though there was more skepticism. Also the CEO Eric Schmidt objected the google chrome

(Shneiderman, 2020). Due to Sundar's resilience, he was able to win the founder, Larry's

confidence thus was allowed to continue with the project. In 2008, when Sundar released google

chrome in the market, it accounted for about 68% of the market as Microsoft internet explorer

share 7% in the market.

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Collaboration; Sunday is known to evade conflict as well as confrontations. Sundar

emphasizes cooperation as he is supportive as he operated differently from other google

executive leaders (Shneiderman, 2020). The google company has a combative culture internally,

which Sundar Pichai is eager to collaborate with rather than involve in a political fight. Sundar is

known to have been willing to give up some of the territories to ensure there is harmony among

the executives, which has won respect for him across the industry.

Humanity; Sundar Pichai has ensured google company is an all fairness company. By

ensuring the develops an assistive educational software that emphasizes technologies for people

with special needs (Shneiderman, 2020). Google expresses humanity in compassion, as well as

the willingness to support the people before profit. Sundar Pichai reinforces the commitment of

building the first people company, thus making Sundar a thoughtful and caring human being.

Understated, Sundar Pichai is unchanged, as he remains unflappable, unfalteringly polite

and understated. Sundar Pichai is a well-liked leader who focuses more on the result than

standing out (Shneiderman, 2020). This means that Sundar Pichai is focused on organization

building. Through Pichai being understated means that he can build an enduring google

company.

Relationship; Sundar Pichai has always said he wants to create a community sense. He

describes the value he has for relationships (Correa, 2020). Sundar Pichai's conversation, as well

as his styles, help to create a connection of emotion. He is thus focusing on human connection

than relying on charisma of personality (Shneiderman, 2020). This connection reveals emotional

intelligence, which helps to recognize the inspiring ideas that help attract talent as it builds trams.

Pichai is known to value people, thus attracting talent.

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Dealmaker; Sundar Pichai is known to be successful in deal-making, as he helped to

acquire products for google, which is stored in more than a million computers (Correa,

2020). The deal was worth billions of dollars for Google.

Mastery; Sundar Pichai is known to be talented in remembering his team members,

which he grew with from tender age as he could recognize and recall all the phone numbers he

had dialed during the rotary phone (Correa, 2020). Pichai still shows off the memorization skills

in the meetings with his colleagues. Pichai is rich with context concerning the evolution of

computing and google history and what the users expect. Pichai acknowledges breakthroughs

from his rivals, such as Amazon (Correa, 2020). Sundar Pichai is always secure not to

micromanage his colleague team members.

Fearless, Pichai is a calm leader who is at ease in his role of leadership. The google

company entered into uncharted waters during the Google I/O 2016 vission (Correa, 2020). He

has made Sundar Pichai express understated fearlessness, which instills the teams with

unwavering confidence that success is inevitable (Correa, 2020). Together with his team, Pichai

responded to a withering assault with a logical argument as a fearless team.

Transformational; Sundar Pichai wants to place his effort in transforming the google

company (Beley, 2020). This changes the way people on the planet interact with the core

services of google. Sundar Pichai is ready to do the unveiling of search 3.0 as it is built on

google assistant (Beley, 2020). Sundar Pichai has always wanted to be a transformational CEO

who wants to change the world radically. As a transformational leader Pichai is interested in the

vision of the google company.

Engineering; Sundar Pichai is an engineer who uses science to solve problems and make

things. Pichai applies a combination of intuition and logic to solve problems (Beley, 2020).
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Pichai combines the passion of google in discovering the math and science areas with a physical

problem solving of the consumers' company. Pichai can understand the prototype and clinical

trials (Mahmoud, Tehseen, & Fuxman, 2020). Google is always working on finding whether

science works rather than competing with other companies in the industry. Sundar Pichai

promised to lead the google company in making a better place in the world.

Visionary; Sundar Pichai stated goal is connected to the monetization of Google strategy

(Mahmoud, Tehseen, & Fuxman, 2020). Which will give people in the world powers of learning

google machine anywhere and anytime they want. Pichai has ensured that google products work

the same for all, regardless of their social status or financial status. Pichai has a vision of

ensuring that dedication is always part of everything made by google. This vision reflects the

souls of google users.

B2:

Avoiding making enemies, Sundar Pichai made navigation on google's internal politics to

make a successful team as he inflicted the least possible damage on the team and other google

executives (Brem & Niebuhr, 2020).

Developing a successful team; Pichai made recruitment and mentoring and reataining of

the great team, which helped him develop high-quality products. Sundar Pichai's team members

are the best among the google employees (Brem & Niebuhr, 2020). This is because Pichai

promotes good people, which is opposed by many of the political and opportunistic people.

Caring about people, Pichai is an empathetic leader who always cares about colleague

workers. This has made Sundar Pichai the most senior in the google company (Brem & Niebuhr,

2020).
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Work hard and grow; Sundar Pichai works very hard to reach the google senior-most

person position today (Halevy, Jun, & Chou, 2020).

Making people understand difficult things, Sundar Pichai hoped to help attendees of a

meeting held by Larry to understand what Larry had said by clarifying the doubts. Left by Larry

to the people (Halevy, Jun, & Chou, 2020).

Good listener; Sundar Pichai is known to sit quietly in the meetings he attends, and after

the meeting ends, he gives out his ideas that would work best for all (Halevy, Jun, & Chou, 2020)

as he listened to the perspective of all and placed forward his foot.

B3:

Sundar Pichai has not been able to end the sexual harassment against the google

employees. And this leads to google employees holding a protest against Google's sexual

harassment policies (Colnago et al., 2020). More than 20,000 employees in google were involved

in a protest against the sexual harassment at google company and the improper way to handle

sexual misbehavior alleged against the topmost Google executives. (Colnago et al., 2020).

However, Sundar Pichai promised to provide a more transparent way to handle the sexual

harassment concern to give better support and care to those who report the issue. This has not yet

been made effective, thus indicating the weaknesses of Mr. Sundar Pichai.

C). Reflective Statement

C1:

To succeed in the competitive job market, I have to portly and apply various personal

effectiveness principles in my development. Below are my self assed development needs, which

are based on my personal effectiveness in accordance with (Martínez et al., 2020):

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I need to have a clear vision of where I want to be. This is because it is indeed a helpful

thing to know where I want to be and what I want to do; I have to make my vision much detailed

as possible across all areas of concern in my life, such as; career, my hobbies, and even

relationship. The details will help me to hold onto my vision during hard times.

I have to understand well the skills I need to develop so as to achieve my vision. I have to

understand the importance of achieving my vision, as I ensure that the skills I am targeting are

well linked to my purpose, which is also linked with my vision. This will make me concentrate

on the right skills as I am aware of the timescale I have to achieve my set vision.

I have to have a clear idea of the standards I need to achieve, which is much different

from my current standards. This will help inform me of the magnitude of the task I have to

undertake to achieve the targeted standards. This affects how long it will take me and the

amount of effort I have to put in.

I should have a level of priority for every area. Therefore, I need to prioritize the task I

have to carry out by listing all the areas of my development, as I ask myself questions concerning

each area of development on a scale of one to five (Martínez et al., 2020). I can do this by adding

together the scores of every area to understand better the areas I need to focus on as they are

more prominent than others.

I need to have a detailed idea of how I will get from where I am for every skill and the

area to where I want to be. I need to break this area based on time to know which skills I need to

acquire first as most important to help me achieve my vision and reach where I want to be in the

future. This will help me check my progress as well as keep myself on track.
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C2:

To address my personal development needs, I tend to adopt the following strategies based

on personal effectiveness. These strategies include:

(Hadad, Shamir-Inbal, Blau, & Leykin, 2020).

(Gulakov, Vanclay, & Arts, 2020).

Communication: I need to be good at communication and speak, listen, and write

(Mmanyi, 2020). This will help me understand what other people are saying, understand their

feelings, and convey my ideas and feelings. As a good communicator, I will communicate

confidently and clearly through a positive tone and better in a given situation.

Interpersonal: These are social skills, as well as interpersonal skills (Mmanyi, 2020).

Which are nonverbal and verbal behavior that will allow me to interact with other people.

Interpersonal skills will affect my ability to develop a relationship and make impressions about

others in a social situation.

Organization: I need to gain organizational skills that include the tideiness of my physical

and digital spaces and my ability to do the planning, prioritizing, and scheduling. Good

organization will help me save time, prevent miscommunications, and improve my efficiency

(Gulakov, Vanclay, & Arts, 2020).

Problem-solving: I need to handle situations that are challenging(Gulakov, Vanclay, &

Arts, 2020). As a good problem, solver, I will stay calm whenever I encounter obstacles and

assess all my options to find the best solution.

Self-confidence: with self-confidence, I will be able to believe in my abilities, decisions,

and actions. Having confidence in myself, I will be able to pursue my ambitious goals, as I will
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have the confidence to try new things and have a belief that I can succeed (Gulakov, Vanclay, &

Arts, 2020).

Adaptability: being adaptable, I will have the ability to adjust very quickly and easily to new

things. With this, I will be able to handle changes as I get along with a variety of personalities

and thrive in all areas (Gulakov, Vanclay, & Arts, 2020). As I remain calm in challenging

situations.

Integrity: with integrity, I will be trusted by other people as I will stand by my values. I

tell what is right and truth without fear of the challenges it will bring (Gulakov, Vanclay, & Arts,

2020). With integrity, I will have a good reputation as well as opportunities for advancement.

Work ethic: I need to be reliable, determined, disciplined, responsible, and a quality

person (Gulakov, Vanclay, & Arts, 2020). This will help me be productive as I will have a

positive attitude toward my goals and vision.

Leadership: having leadership strategies will enable me to have the ability to guide other

people (Hadad, Shamir-Inbal, Blau, & Leykin, 2020). As a good leader, I will motivate other

people and help them achieve their goals to improve their morale and confidence.

Determination: To be effective, I have to be determined (Hadad, Shamir-Inbal, Blau, &

Leykin, 2020). As it will allow me to focus on achieving my goals without distraction by

spontaneous desires. I will be able to be determined by developing personal self-discipline.

Optimism: I need to believe there is more to achieve, as there is more in the world to

fight for (Hadad, Shamir-Inbal, Blau, & Leykin, 2020). Optimism will help me in believing that

the future will be better. Thus I will be able to take action to ensure I attain a better lot.

Stress management: for personal effectiveness, I need to have stress management skills

as stress can lead to being ineffective. Thus I need to be able to manage the stress I face.
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Persistence: I need to have a persistent spirit, which will give me hope of keeping on

trying whenever I try to make my goals work and fails (Hadad, Shamir-Inbal, Blau, & Leykin,

2020). Being a highly effective person, I will be able to keep on moving forward regardless of

the obstacles I will face to make things work out for me. When I am able to overcome the

barriers and maintain being focused, I will be able to achieve my set goals.

Problem–solving: Having the option to take care of issues on the fly expands my

proficiency when pursuing my objectives (Mmanyi, 2020).

Time management: Time the executives is my capacity to plan and control how I invest

their energy to achieve their objectives (Mmanyi, 2020) successfully. Without legitimate time the

executives, accomplishment of goals would take excessively long and subsequently influence my

adequacy.

Planning: Planning should be accomplished for each moment I have to stay away from

wastage (Mmanyi, 2020). Arranging brings me tranquility, empowers me to achieve more, gives

me a unique chance to rest, and will extraordinarily expand my viability.

Innovativeness. Also called considering new ideas (Mmanyi, 2020). To succeed, I have

to appear as something else, think diversely, and let innovation and interest into my psyche.

These attributes can be created by placing myself in a climate that permits me to think

imaginatively and permits me to concoct novel thoughts, dreams, and arrangements. Adequacy

and imagination go connected at the hip.

Self-inspiration. Viable individuals can discover inspiration inside themselves without

depending on external components (Mmanyi, 2020). On the off chance that I can inspire myself,

executing objectives will be a lot simpler as inspiration is the thing that gives me the drive to
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continue pushing. I need to Understand what persuades me and use it to propel myself out of my

usual range of familiarity.

Conclusion

Google CEO Sundar Pichai has introduced another influx of administration that flips the

thought of enthusiastic unstable initiative being a required element for achievement in Silicon

Valley. The innovation goliath pioneer utilized the experience of his modest beginnings to

illuminate his leadership style and cut the way of his excursion to accomplish his objective of

aiding and elevating the world through innovation. Moreover, Pichai's worker initiative mixed with

his remarkable utilization of disclosure aptitudes has empowered him to lead assorted groups

cultures, perspectives, experience, and abilities toward the improvement of innovative items that

are equalizing powers and an empowering influence for everybody on the planet. This paper

presented and evaluation of the personal effectiveness strategies of Sundar Pichai, Chief

Executive Officer (CEO) at Google. Where theoretical application and framework which relate

to personal effectiveness was demonstrated. A critical evaluation of the skills and behavior that

Sundar Pichai used to become an influential global leader was discussed. A discussion about the

positive elements of Sundar Pichai's skills and behavior and their impact has been demonstrated.

A discussion of the harmful aspects of Sundar Pichai's skills and behavior and their effects was

done. The study also presented a personal reflection analysis of how I intend to apply personal

effectiveness principles for my personal development to succeed in the competitive job market

experienced today. The study also presents my individual assessed development needs regarding

my effectiveness. A discussion of the strategies I intend to adopt to address my personal

development needs based on my effectiveness has been demonstrated.

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