Final solution: Handle all bill payments on a single platform

Proposed E-payment Process Model to Enhance Quality of Service through Handling Primary
bills on a single system

Statement of the problem

Based on our observation and analysis of the current existing paper based manual system we
are going to develop new computerize system that work using computer, mobile device and
internet. The aim of this system is to change the paper based manual system to a computerize
system for handle all bill payments on a single platform. It offers a comprehensive of benefits,
allowing customers to make payments more efficiently and maximize productively by adding
some additional features for satisfying the customer needs.
The manual billing system that is employed is extremely laborious and quite inadequate and
also the manual billing process requires a lot of steps, human resources, and documentation. It
only makes the process more difficult and hard to manage.