A STUDY ON EMPLOYEE RELATIONS

WITH REFERENCE TO ANANTHA PVC PIPES PRIVATE

LIMITED, ANANTAPUR

A project Report

Submitted to Jawaharlal Nehru Technological university, Anantapur

In the partial requirements the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

Submitted by

M.SRAVANI
REG.NO: 203H1E0012

Under the guidance of

Mr.V.NAGA MAHESWAR ,MBA., M.com.,APSET

KLM COLLEGE OF ENGINEERING FOR WOMEN

(AFFILIATED TO JNTUA, ANANTAPUR & APPROVED BY AICTE, NEW

DELHI)

KADAPA-516003 A.P

2020-2022
 Tel 200247, 200249

PVC PIPS PRIVRT€

S.NO. 26t N.H.7, BANGALORE ROAD, - 515 721.

ANANTAPUR DIST, (me)

Date : 19.06.2022

TO WHOM SO EVER IT MAY CONCERN

This is to certify that Ms.M. SRAVANI, (Reg.No.203HIE0012), a

student of Master of Business Administration course at "KLM COLLEGE
OF ENGINEERING FOR WOMEN" Pulivendula Road, Kadapa - 516 003
has done the HR Project work on "A STUDY ON EMPLOYEE RELATIONS
AT ANANTHA PVC PIPES PVT. LIMITED" Anantapur in our organization
successfully completed for the period from 18-05-2022 to 19-06-2022.

The Project work carried out by her was to the entire satisfaction
of ours and we appreciate her sincere and excellent work in this
regard.

We wish all the best to her future endeavors.

 Date: 05.09.2022

CERTIFICATE

This is to certify that the project work entitled “A STUDY ON EMPLOYEE

RELATIONS done for ANANTHA PVC PIPES PRIVATE LIMITED,
ANANTAPUR, is bonafide work done and submitted by MS.M.SRAVANI bearing
Roll. No 203H1E0012 in partial fulfilment of the requirement for the award of the
degree of Master of Business Administration, JAWAHARLAL NEHRU TECHNOLOGICAL
UNIVERSITY, Anantapur during the year 2020-2022.
HEAD OF THE DEPARTMENT PROJECT GUIDE

Dr. A.Hari Hara nath Reddy Mr.V.NAGA MAHESWAR,

M.B.A, Ph.D., MBA, M.COM,APSET

Department of Business Administration Department of Business Administration

K.L.M.C.E.W K.L.M.C.E.W

External examiner

1.

2.
 DECLERATION

I hereby declare that this project report title “A STUDY ON

EMPLOYEE RELATIONS” at ANANTHA PVC PIPES PRIVATE
LIMITED, Anantapur has been prepared by me under the esteem guidance and
supervision of Mr.V.NAGA MAHESWAR,MBA.,M.Com., APSET., Assistant
Professor. I further declare that project is a result of that it has not been submitted to
any other university or institution for the award of any degree.

Place: KADAPA M. SRAVANI

Date: Reg. No: 203H1E0012

 ACKNOWLEDGEMENT

The satisfaction that accompanies the successful completion of any task would
be incomplete without the mention of people who made it possible whose constant
guidance and encouragement crowned the efforts with success.

I am very much obliged and thankful to SRI.KANDULA CHANDRA

OBULREDDY, correspondent of KLM COLLEGE OF ENGINEERING, KADAPA,
for making me convenient to undertake a project work.

I am thankful to my principle. Prof. S. Khaja peer Saheb MTech, PhD.

Principal, for making it convenient to undertake project. I convey my gratitude to
principal for the cooperation and valuable suggestions.

I convey my heartful gratitude to Mr. Mr.V.NAGA MAHESWAR,MBA.,M.Com.,

APSET for valuable suggestions and worthy guidelines during my project and also
helped me to build the project work into reality.

I am deeply intended to my internal Guide Mr.Dr.A. HARIHARANATH REDDY

MBA., Ph.D. Assistant Professor, Department of management Studies for their valuable
suggestions and worthy guidelines during my project and also helped me to build the
Project work into reality.

My parents have put myself ahead of themselves. Because of their hard work and
dedication, I had opportunities beyond my wildest dreams. My heartfelt thanks to them
for giving me all I ever needed to be successful student and individual.

I would like to extend my thanks to my Professor’s, Faculty, family members and

my friends for their supports and cooperation throughout this project work.

Finally, I would like to extend my Gratitude to all the Employees of ANANTHA

PVC PIPES PVT, LTD. For their kind cooperation.

M. SRAVANI

Reg. No: 203H1E0012

 CONTENTS

CHAPTERS DESCRIPTION PAGE

NO.

EXECUTIVE SYNOPSIS i-vi

CHAPTER 1 INDUSTRY PROFILE & COMPANY 1-16

PROFILE

CHAPTER-2 INTRODUTION 17-21

CHAPTER-3 RESEARCH METHODOLOGY 22-24

CHAPTER- 4 DATA ANALYSIS & 25-44

INTERPRETATION

CHAPTER-5 FINDINGS & SUGGESTIONS 45-48

ANNEXURE1 QUESTIONNAIRE 49-51

ANNXURE2 BIBLIOGRAPHY 52
EXECUTIVE SYNOPSIS
 INTRODUCTION
Human resource is consider as the most valuable asset in any
organization it is the sum of the inherent abilities, acquired knowledge and skills
represented by the talents and attitude of the employed person who comprises
executives, superiors &the rank & file employees.
Every organization want to become dynamic and growth oriented or to success
in a fast changing environment. HRM is the management of employee skills,
knowledge abilities, talents, aptitudes, creative abilities etc. Employee in human
resource management is treated not only as an economic man but also as a social
and psychological man.

INDUSTRY PROFILE
The Govt. of India recognizing the importance of plastics in agriculture appointed
on March 7th, 1981 a National Committee on the use of plastics in agriculture under the
chairmanship of Dr.G.V.K.Rao. This committee has forecast a tremendous growth of
drip irrigation through a network of plastic pipes and tubes. In its opinion large scale
adoption of irrigation would lead to sports in demand for PVC pipes, L.D.P.E tubes
and polypropylene emitters. The committee made a number of recommendations for
promoting the use of plastics. The implementation of recommendations would go along
away in increasing the consumption of plastics, which at present is very low.
The rigid pipes, flexible pipes and sheeting, which are being used for agricultural
operations to carry out water place to place and also lining of ponds and reservoirs to
reduce seepage and most important in drip irrigation system.

COMPANY PROFILE
Rayalaseema is economically backward area in Andhra Pradesh, was rarefied
region for industries. A dynamic entrepreneur Sri.S.P.Y.Reddy who is basically a
mechanical engineer started a unit at Nandyala, which manufactures black pipes in
1977.The Determination and hard work of Sri.S.P.Y.Reddy helped him to overcome
the problems faced by the company in the initial years, and with financial assistance
from local commercial banks. The company could overcome the problems of the
merger and is running smoothly.

i
NEED FOR THE STUDY

Employees play a significant role in an organization. Among all the four resources
land, labour, capital and machinery, employees are considered as important and
effective resource. Employees are the key for the success of any business. To retain the
efficient people and attract experienced and skilled workers, the business should
maintain good employee relationship.

OBJECTIVES OF THE STUDY

The main objectives of the study are:

• To know the relationship among the superiors

• To know the retention measures in the organisation

• To know the co-operation between top level to bottom level.

SCOPE OF THE STUDY

• The scope of the study is restricted to working employees in

Anantha PVC Pipes.
• This study would help to know the current scenario of the
company with respect to Work levels.
• This study would to bridge up the gap between relationship of
employer and employee if any.

ii
RESEARCH METHODOLOGY

Research design : Descriptive in nature

Sample unit : work grade employees from different departments

Sample size : 100

Sampling technique : convenience sampling

Research instrument : well structured questionnaire

Sources of data : Primary data and secondary data

Primary data : It is collected by distributing the questionnaire to the

employee

Secondary data : It is collected by the company records magazines, journals

And report file
Statistical tool : Simple average method

iii
 FINDINGS
The following are the findings from the analysis and interpretation of the data
collected through the questionnaire. They provide much clear vision of the data
analyzed & interpreted.
From the data analysis & interpretation, these are my findings.

• It is inferred that the 93% of employees know their job responsibilities assigned
by superiors.
• It is found that 60% of employees feel that they maintain very good relationship
with superiors and subordinates
• 57% are preparing to talk more responsibly, more time for a new position with
superiors.

• It is found that 79% of employees are aware about the company’s mission
statement framed by top management
• It is found that 58% of employees are willing to involve in decision making
with superiors.
• It is found that 63% of employees feel that they have support and authority to
make the decision necessary for accomplishing assigned task.
• 56% of employees agreed that they use employee feedback to make
improvements to maintain relationship in their department.
• 55% of employees are more satisfied with present job & feel a sense of
accomplishment with the help of others.

• 60% of employees feel that Employee relation contributes to the company’s

overall goals and strategy
• 59 % of employees are very satisfied and feel valued as a team member and
maintaining relationship with others
• It is found that the 57% of employees are very satisfied receiving
encouragement by superiors and management to come up with new and better
ways of doing things.
• 64% of employees are very motivated by superiors to see the company success.

• 56% employees are very strongly agreeing job requirements are clear to give
my report to superiors.

iv
• It is found that 55% of employees are strongly agree with organisation organize
the several programmes for continues learning and development of all the
people.
• 72% of employees are strongly with our management has created an open and
comfortable work environment.
• 52 % of employees are strongly agreed with his/her job offers scope for
creativity, innovation.
• It is found that the 62% of employees are strongly agreed with her/his mangers
in the company are committed to spending time with people to listen to their
views and suggestions.
• 62% of employees are strongly agree with our company both female and male
employees are treated equally.
• It is found that 71% of employees agree with the last six months, has some one
at work talked to you about your progress.
• There is no employee relations cell.

• From the chi-square test it is found that employee relationship contributes to the
company’s goals and strategies.

v
 SUGGESTIONS

• It would be better conducting sports and recreational activities which helps to

reduce stress and to communicate with other employees of particular domain in
building the positive relationship.
• The management of Human Resource has to guide to enhance employee
relation and have improvement meaning at work.
• Regular meetings and gatherings should be there to build the relationship within
departments.
• All the employees should be treated equally and have to involve in decision
making.

vi
 CHAPTER-I
INDUSTRY PROFILE
&
COMPANY PROFILE
 INDUSTRY PROFILE
BACK GROUND OF THE INDUSTRY:
Plastic have become synonymous with modern living. It is undoubtedly a
product, which has penetrated extensively into the common man’s life. No wonder the
industry has achieved in terms of supply of raw material expansion and diversification
of processing capabilities and manufacturing of processing machinery and equipment.

This versatile material with its superior qualities such as light weight, easy
process ability corrosion resistance, energy conservation, no toxicity etc. many
substitute to a large extent many conventional and costly industrial materials like wood,
metal, glass, jute, lather etc.

On account of their inherent advantage in properties and versatility in adoption and

use, plastics have come to play a vital role in a variety of applications, the world over.
In our country, plastics are used in making essential consumer goods of daily use for
common man such as baskets, shopping bags, water bags, water bottles, school bags,
Tiffin boxes, hair combs, tooth brushes, spectacle frames and fountain pens, they also
find applications in field like packaging, automobiles, and transportation, engineering,
electronics, telecommunications, defense, medicine, and building and construction.
Plastics are growing in importance in agriculture and water management.

The Govt. of India recognizing the importance of plastics in agriculture appointed

on March 7th, 1981 a National Committee on the use of plastics in agriculture under the
chairmanship of Dr.G.V.K.Rao. This committee has forecast a tremendous growth of
drip irrigation through a net work of plastic pipes and tubes. In its opinion large scale
adoption of irrigation would lead to sports in demand for PVC pipes, L.D.P.E tubes and
polypropylene emitters. The committee made a number of recommendations for
promoting the use of plastics. The implementation of recommendations would go along
away in increasing the consumption of plastics, which at present is very low. The rigid
pipes, flexible pipes and sheeting, which are being used for agricultural operations to
carry out water place to place and also lining of ponds and reservoirs to reduce seepage
and most important in drip irrigation system.

1
EXPORT OF PLASTIC GOODS

Plastics have excellent potentialities. Our country is equipped with all kind of
processing machinery and skilled labor and undoable, and extra to boost export,
finished plastics products will yield rich divided.
Today India exports plastic products to as many as 80 countries all over the world.
The exports, which were stagnant at around rest 60-70 cores per annum double to 129
craters. The Plastic industry has taken up the challenge of achieving an export target of
Rs.17 cores.
Major export markets for plastic products and linoleum are Australia, Bangladesh,
Canada, Egypt, Hong Kong, Italy, Kuwait, Federal Republic of Germany, Sri Lanka,
Sweden, Taiwan, U.K., U.S.A., and Russia.

ROLE OF PLASTICS IN THE NATIONAL ECONOMY

Plastics are got perceived as just simple colorful household products in the mind
so common person. A dominant part of the plastics of the percent and future find their
utilization in the areas.

• Agriculture, forestry and water-management.

• Automobile and transportation
• Electronics and telecommunications, buildings, construction and
• Food processing and packaging
• Power and gas distributor
IMPORTANCE OF PIPES INDUSTRY
We shall look at the basic data about plastics and particularly those properties,
which are so, fuse in practical working with plastics. Plastics are man-made materials.

The oldest raw material for producing plastics is carbonaceous material obtained
from coal tar (benzene, phenol). Today the majority of raw materials are obtained from
petrol chemical source and they can be economically produced in large quantities.

Plastics have changed our world and day-by-day they are becoming important.
They own their success to whole series of advantage, which they have over
conventional materials such as:

• Lightweight

2
• Excellent mould ability
• Attractive colors
• Low energy requirements for convention
• Low labor and cost of manufacture
• Low maintenance & High strength weight ratio.

ECONOMIC ROLE
Agriculture is the chief occupation in India. For the developing countries
like India modernization of the agriculture practices assumes pivotal places in
improving the economic status and the process of modernization. Includes usage of
higher productive plastics supplement to greater extent manufacturing of tools required
for new agricultural practices.

The usage of poly vinyl chloride pipes in agricultural fields, lesser water seepage, which
was predominant in earlier practices, with services of P.V.C pipes, water can be
transported efficiently with lesser from the place of higher potential to the place of
lower water potential.

Presently the revolutionary tried in water management speaks much about drip
irrigation, which is developed in Israel and is practiced by all agricultural based nations
in the world. Drip irrigation greatly P.V.C pipes as core tools of implementation with
the services of this sort, P.V.C pipes one way or the other strengthening the hands of
country’s economy.

A part with the referred P.V.C pipes supplemented with fitting is used in houses for
electrical connection and other domestic purposes. Apart from these two applications it
has got wide applications even in industrial sectors. P.V.C pipes with much unique
heart, chemical and physical characteristics serve many industrial purposes.

Even characteristics of weight and low price attract many more applications. Rigid PVC
pipes have been manufactured in India from the 60’s on imported extrusion lines and
there after indigenous plan were few pipes manufactures up to 1979-83. When many
extrusion lines were imported from batten field, Cincinnati, kraaus-maffi etc. the Govt.
allowed the imports of sophisticated and high output plants, which were not available
indigenously.

3
PVC PIPES IN INDIA

Pipes products have found wide acceptance in India and abroad. PVC is one of the
more versatile plastics. It can be extruded, moulded, calendared and thermoformed into
a multitude of furnished products. The PVC resin can be formulated to give a wide
range of properties ranging from hand, tough materials for load bearing application lime
pipes, windows and doors to flexible materials for products a due as wire and cable
insulation and shooting and flooring.

PVC products cater to both interiors and exteriors. In interiors it can be used for
flooring, profile and cable tray, wall covering modular office systems, houses and
furniture. For exteriors it is used for doors and windows, fencing partitions and
paneling, roofing and rain systems.

The other external applications are in the field of irrigation, portable water supplies.
In the field of irrigation there are several methods to irrigate the fields. There are minor
irrigation projects and major irrigation projects apart from individual sources like wells,
tube wells, bore wells. Major irrigation sector small projects will have canals and lift
irrigation schemes etc., will have canals and lift irrigation schemes etc., will have
pipelines. Cement and GI pipes were the pipes used in conventional methods of
irrigation. Now-a-days PVC pipes replaced the conventional pipes and they constituted
almost 90% in this respect.

Drip irrigation popular in the agricultural sector especially in the field of horticulture
commercial cropping and green ply houses. The drip irrigation concept is becoming
more popular with its advantages like highly yield, water conversion, less labour cost,
less fertilizer, less past management costs, less power costs and many more advantages.
The demand for this concept is increasing at a place of 30%-40% per annum.

Agriculture a sunrise industry in the Indian economy is mainly dependent on the

PVC pipes for the seawater sector and pumping to their aqua ponds. They are using
pipelines of four to five kilometers of 10-16 diameters pipes.

The state Govt. of A.P is using rigid PVC pipes for the irrigation water supplies
for the past few years. The state Govt. is producing PVC pipes through APSIDC
(Andhra Pradesh State Irrigation Development Corporation) for its lift irrigation

4
schemes. The panchayatraj department is producing pipes for public water supply
schemes. These pipes can be used for the main distributors, sub-distributors and
individual connections.
Seamless Steel Pipes & Tubes:
Seamless steel pipes & tubes find widespread usage in the hydrocarbon
industries, processing & general engineering industries. Boiler pipes, as the name
suggests are used in boilers, heat exchangers, super heaters, among others, while casing
& tubing are used for drilling of oil and gas. Seamless pipes find application in
industries where strength, resistance to corrosion and long shelf life are critical. The
industry is liberalized and 100% FDI is permitted in the sector under the automatic
route. The oil sector is the major end-user segment of seamless pipes & tubes. The other
user segments include boilers, ball bearings, automobiles, chemical plants, fertilizers,
petrochemical plants, industrial machinery, among others. With the gradual rise in
power and oil sector, the demand for seamless steel pipes & tubes segment is expected
to increase going forward.
Electrical Resistance Welded (ERW) Steel Pipes & Tubes
ERW steel pipes & tubes find widespread usage across industries and fields. In
addition to various engineering industries, they are used for water, oil and gas
distribution, line pipes, fencing, scaffolding, etc. They are also used for agricultural
purposes, drinking water supply, and thermal power, for hand pumps for deep boring
wells and also as protection for cables (telecom), among others. Depending on the
requirement of the end user industry, ERW steel pipes & tubes are available in various
wall thicknesses, diameters, and qualities. The different types include line precision
pipes, tubular poles, electric poles, lightweight galvanized pipes for sprinkler irrigation,
among others. The industry has sufficient capacity to manufacture the different types
of pipes & tubes. High performance ERW steel pipes & tubes possess high strength,
toughness and are corrosion resistant. In the manufacturing process of ERW steel pipes
& tubes, the edges to be welded are mechanically pressed together and electric
resistance or electric induction is used to generate the heat required for welding. With

5
the adoption of better welding technology, ERW pipes & tubes are now widely used in
the oil & gas sector.
A number of ERW steel pipes & tubes production units are in the SSI sector. Higher
demand from the oil & gas infrastructure and automobile industries has led to a healthy
increase in production of ERW steel pipes.
Submerged-Arc Welded (SAW) Pipes
SAW pipes are mainly used for oil & gas transportation and water distribution.
SAW pipes are of two major types, longitudinal and helical welded SAW pipes. The
latter are used for low-pressure application, while longitudinal SAW pipes are preferred
for high-pressure application such as gas pipes. Longitudinal SAW pipes are more than
25 mm in thickness. In terms of production costs, it costs less to manufacture helical
SAW pipes as compared to longitudinal SAW pipes. In the manufacturing process of
submerged-arc welded pipes, the heat necessary to melt the edges of metal to be joined
together is generated with the help of a concealed arc with no pressure between the two
sides of the weld. India has a high installed SAW pipes capacity with four major players
including Jindal Saw Limited, Well Spun Gujarat, PSL and Man Industries.
TECHNICAL DETAILS ABOUT PVC PIPES
INGREDIENTS

PVC region
• D.B.L.S
• T.B.L.S
• L.S
• C.S
• STEARIC ACID
• HUDROCARBON
• CALCIUM CARBONAT
• TITANICDIOXIDE
MANUFACTURING PROCESS
Hot forward extrusion is employed for the manufacturing of PVC pipes resin
with weighted. Amounts of other ingredients, which are carried to the hot chambers.
The high temperature of hot chamber melts ingredients and content of the given forward
transit to get allow pipes of required dimension. As the pipes come out the heat

6
chamber, cool the pipe immediately. Pipes of desired length are cut with the aid of stop
and power hacksaw. Production is made in various sizes ranging from 1/2 to 10
according to usage.

Reinforced Plastics
Although plastics have high strength to weight ratio, they are not as strong as
metals and deform permanently under load. It cannot be placed under extremely high
or low temperature like metals and other materials. Modern invention of glass or carbon
black as reinforcing fillers have a way for making high strength bearing plastics and
they are at a times replace steel.

Alloys
Physical mixture of two or more polymer is termed as alloys. Physical blending of
two polymers is needed because is needed because every polymer has certain set of
good properties.

Design of special that should have specific set of properties may not be obtained if it
is made only from one polymer by blending two polymers we can get the required
combination of properties. For example polystyrene is highly amorphous and rigid but
has low impact strength. If it is blended with rubbery material, product will be of high
strength, rigid.

7
 COMPANY PROFILE

ORIGIN

Rayalaseema is economically backward area in Andhra Pradesh, was rarefied

region for industries. A dynamic entrepreneur Sri.S.P.Y.Reddy who is basically a
mechanical engineer started a unit at Nandyala, which manufactures black pipes in
1977.The Determination and hard work of Sri.S.P.Y.Reddy helped him to overcome
the problems faced by the company in the initial years, and with financial assistance
from local commercial banks. The company could overcome the problems of the
merger and is running smoothly.

Later the company started manufacturing of PVC pipes, which terminated the
manufacturing of black pipes. The resulted in the formation of a Pvt.Ltd. Company
called “ANANTHA PVC PIPES PVT LTD”, With Sri. S. P. Y. Reddy as the managing
director.

The only major competitors to the company are Sudhakar pipes, maharaja pipes.
The only backdrop to it is the competition from local brands. As the majority of
customers belong to farmers, they consider than quality. The company has to make
aware of the company’s quality standards to them.

Sri S.P.Y.REDDY locally well known industrialist with the base at Nandyal, Kurnool
district who has been successful entrepreneur and management. Is technically qualified
person with B.E (Mechanical) from R.E.C (Wrangle) and with world experience at
BAARC (Bombay). He has daringly established industries in and around Nandyal from
70’s. as years went of he has established most successfully the following Nandi group
of companies.

Nandi Group of Products

1. ANANTHA PVC products

2. Nandi special blue casing pipes
3. Nandi electrical PVC pipes
4. Nandi S.W.R. pipes
5. Nandi submersible pipes

8
 6. Srikanth water containers
7. Anantha flex pipes
8. Nandi garden tubes
9. Nandi krish pipes
10. Nandi LDPE pipes
11. Nandi HDPE pipes
12. Nandi drip irrigation pipes
13. Mahanadi SWR fifing
14. Nandi solvent cement
15. Mahanadi mineral water
16. Nandi milk dairy products
17. S.P.Y. REDDY Educational institutions
ANANTHA PVC PIPES LTD., Anantapur a premier enterprise of Nandi
Group is the well known manufacturer of the largest and most comprehensive range of
PVC Pipes in India. Nandi Gold Pipes, with a diameter up to 400mm are suitable for
water transportation, irrigation, plumbing, drainage, cable ducting, bore wells, transfer
of industrial effluents and electrical conduits
The gamut of products cover all applications in which PVC pipes can be used.
Nandi UPVC systems are more cost effective than conventional Gl, Cl or AC systems
besides being light in weight, durable and no corrosive. They are also easy to handle,
offer excellent flow characteristics and can be transported and installed anywhere. With
world class quality and customized product development support, they enjoy the
satisfaction of millions of customers.
The unit also has world class quality assurance systems ensuring products of
uncompromising excellence, meeting all relevant ISI, BS, DIN, and ASTM standards.
In addition to these features, extensive R& D facilities provide reliable and committed
support for new product development, implying that even if a Nandi customer is unable
to acquire his precise requirement from our elaborate ranges, Nandi also could supply
customized products
As per his own exclusive specifications. Such relentless pursuit of qualify and readiness
to adopt and innovate, the propelled the Nandi to the forefront of this product category
in India.

9
MISSION STATEMENT:

The mission statement of Anantha PVC Pipes Pvt Ltd. is as follows:

• To be preferred supply chain partner to out customer.

• To be recognized as the best in the world at we do.
• To create new values in the quality for our customers and employees.
VISION STATEMENT:

The vision statement of Anantha PVC Pipes Pvt. Ltd. is as follows:

“Creating new values in quality by working together for you

PROMOTER

Sri Sridhar Reddy, a computer engineer and a student of IIM, Ahmedabad he

has been interested the management of Anantha PVC Pipes Ltd. Hampapuram and great
assistance and a young upcoming engineer and industrialist.

BRANCHES

• Pondicherry
• Salem
• Bellary
• Madurai
• Sangli
• Kerala
SIZES

Various sizes ranging from ½ to 10 are offered to customers. Even pipes with different
gauges and sizes are manufactured to suit specific conditions.

PACKING

Packing plays less important role in to the products like PVC pipes because the hallow
space inside can be utilized. For the purpose of cubic space utilization in trucks while
transport, organization is adopting the technique like pipes in pipes.

10
PAYMENT PERIOD

For Ananta brand the company adopts zero credit policy and goods are not
delivered unless cash remittances are made. For Ananta and sager brands credit is
entitled up to a week. The difference between these brands is due to brand image.

COVERAGE

At present Andhra Pradesh, part of southern states of Karnataka. Tamil Nādu

and Kerala are ambit of ANANATHA PIPES PVT LTD. the company extended their
sales in the below regions as shown below.

1983-84 : Nandyala region (polyphone pipes)

1984-85 : Rayalaseema region (PVC pipes)

1985-86 : Telangana region

1986-87 : Karnataka and Andhra Pradesh

1988-91 : Tamil Nādu and Karnataka

1991-94 : Kerala

CHANNELS OF DISTRIBUTION:

Ananta PVC Pipes Pvt Ltd. has got zero level and single level channel of distribution.

MANUFACTURER CONSUMER

MANUFACTURER DEALER CONSUMER

Ananta PVC Pipes Pvt Ltd. has an extensive network of 350 dealers in Andhra Pradesh
and who are directly serviced by company sales force and 620 dealers in South India.

TRANSPORTATION

The transportation department of ANANATA PIPES PVT LTD. is very admirable.

This unique strength of the organization enables the dealers to reduce inventory levels

11
to the minimum. Thus, dealers are also supplemented with dealers to reduce inventory
levels to the minimum. Thus, dealers are also supplemented with the benefit of the
lower tied-up capital in the form of inventory.

GENERAL INFORMATION ABOUT THE COMPANY

The company is equipped with sophisticated laboratory to carry all tests to

ascertain out going quality level of the pipes. ANANTHA pipes have got I.S.I
Trademark, which speaks for it for the quality of the statistical quality control
techniques are applied to sustain the quality level of the product.

The company’s major strength is considered to be transportation vehicles, a unique cash

outflow justifies itself by providing good reputation of the company through improved
customer service.

Financial Department

Through initially the company approached the external sources for financial aid,
now the financial status of the company is the very sound and is being run only with
self-finance excepting for loans taken for hypothecation of machinery and stock from
SBI Nandyala. The company follows cash and carry policy for ANANTA brand. The
product is not delivered until the cash is paid and financial department with the help of
marketing department looks after these transactions.

Marketing Department

Marketing manager who reports to executive director, an assistant marketing

manager who reports and 20 salesmen headed by 30 sales representatives who are
headed by assistant marketing manager heads the marketing department. Marketing
mix and advertising particulars of ANANATHA PIPES PVT LTD. shows the
department’ effective management of the marketing department in the organization.

Personal Department
The personal department consists the details of the executive and workers of the
organization. The organization is formed with Sri. S. P. Y. Reddy as the Managing
Director and Executive Director who reports managing director. Two marketing

12
managers, financial manager, public relations officer and quality control officer who all
reports to executive director. Other than executives there are thousand works in the
organization.

Panel consisting of managing director, executive director and managers of

concerned departments makes the recruitment and selections of persons. Apart from the
attractive salaries company provides health care facilities

Purchasing Department

The perplexing situation i.e., conformed by the manufacturers of the PVC pipes
is scarcity of resin. Through the govt. of India has taken various steps to improve supply
conditions of PVC resin, the Indian manufacturers could meet only 50 percent of
demand and remaining 50 percent is met from imports.

PROCESS

The main raw materials are HDPE granules, PP granules. The manufacturing for
pipes consists of mixing various resins along with colorize materials in a mixture and
the prepared material is fed to the extruder. In the extruder, the material is heated to the
required politicizing temperature the extruded through the die hard to form the pipe.
The hot pipe coming out of the extruder is cooled in a water bath to retain the final
shape. The pipe coming out of the extruder is guided through the water bath suitable
traction system. The temperature of the water is maintained by circulating through the
cooling toward and with the help of a chilling plant. The required length of the pipe is
cut with a planetary saw. The cut lengths are titled by titling units and get corrected in
the pipe rack attached to the tilting frames.

13
ORGANIZATION CHART

MANAGING DIRECTOR

FINANCIAL PURCHASE PRODUCTION MARKETING PUBLIC

MANAGER MANAGER MANAGER MANAGER RELATION
OFFICER

PRODUCTION MACHINE QUALITY

SUPERVISOR TECHNICIAN CONTROL
OFFICER

FOREMAN MACHINE LAB

OPERATOR
TECHNICIAN

RAW MATERIALS AND CHEMICALS:

The important raw materials in manufacturing of PVC:

1) Resin (poly vinyl chloride)

2) TBLS (The basic soleplate)
3) DBLS (The basic lead sulphate)
4) CS (calcium stearate)
5) LS (lead stearate)
6) SA (steric acid)
7) Titanium
8) Carbon black colour
9) Hydrocarbon mix

APPLICATIONS OF PVC PIPES

• Agriculture and irrigation schemes.

14
 • Rural & urban water supplies scheme.
• Tube well casing.
• Gas and oil supply lines.
• Industrial effluent disposal.
• Sewerage and drainage scheme.
• Air-condition ducting.
• Building installations
BENEFITS OF NANDI RIGID PVC PIPES
1. Economy
Being cheaper than conventional cement and steel pipes, ANANTHA PVC
PIPES are very economical.

2. Light Weight

PVC pipes are 1/6th the weight of steel pipes. This makes them easy to carry and install,
doing away with heavy material handling equipment. This reduces labour as well as the
process of installation is faster.

3. Ruggeri and Durable

Manufacturing out the best PVC material ANANTHA PVC PIPES do not get
rust and are not affected by most chemicals, hence, they last longer render trouble free
Service and require less maintains

4. More Flow

Frictional losses in ANANTHA PVC PIPES are 40% lower than conventional
pipes. Hence there is approximately 25% more flow than from pipes of the same size.

5. Chemical Resistance
PVC pipes are not attacked by low or high concentration of acids oxidizing
agents, alkalis, oil fats, and halogens.

15
6. Maintenance Freeze
No painting\coating required.

7. Fire Resistance
Flexibility in underground piping.

8. Variety of Joining Methods

Cementing, heat fusing, threading, flanged compression fitting.

9. Biological Resistance

Fit for high purity water applications and resistant to rodent attacck.

“ANANTHA PVC PIPES” which is perceived to be the product of

“ENDURING QUALITY THROUGH GENERATION” which is the punch line of the
brand. The product quality is to ISI standard IS: 4985:2000.

16
 CHAPTER-II
CONCEPTUAL FRAMWORK
&
LITERATURE REVIEW
 EMPLOYEE RELATIONS

Employee relation is defined as communications between management and employee

concerning work place decisions, grievances, conflict, problem resolution,unions,and
issues of collecting bargaining.

Employee Relations can be classified in 3 types in terms of communication

within organization, with HRM intervening. First is the downward communication
flowing from employer to the employee, second is upward flowing from employees to
employer and third is horizontal communication amongst the employees.

Employee relations

The importance of ER for firms is hard to measure and academic literature

provides mixed results (Liu et al., 2007; Marom, 2006). In traditional Anglo-Saxon
thinking, employees were seen as a cost which should be minimized, like all other costs,
in order to maximize profit (Becker and Gerhart, 1996; Bird et al., 2007; Friedman,
1970). On the other hand, from a study among over 19.000 firms, Liu et al. (2007)
conclude that human resource management is of significant value for firms.

The main reason for these findings lies in the resource based view of the firm.
This resource-based view has recently gained popularity. In this view, the employee is
a vital corporate resource and a unique, sustainable competitive advantage (Boxall and
Purcell, 2003; Liu et al., 2007; Neubaum and Zahra, 2006; Ruff et al., 2001; Zatzick
and Iverson, 2006). According to the resource-based view, good ER leads to satisfying
this unique and inimitable corporate resource. Becker and Gerhart (1996) provide
several reasons for the uniqueness and inimitability of good ER. First, to imitate the
system of ER of a firm, the interaction between all elements of the system should be
understand.

Defining Employment Relations

In so doing, it is first useful to look at what constitutes the definitional

characteristics of the term ‘employment relations. And to this it can only be said that
considerable and on-going debate has been over the meaning of the term (see: Techier,
Holland & Gough, 2002, p. 3). One needs only ask scholars in related fields such as
industrial relations, human resource management, industrial psychology, industrial

17
sociology, labour economics, labour law and labour history to appreciate how the term
‘employment relations’ is used in a variety of ways and contexts.

The American HRM literature, for example, frequently refers to it when

describing the corpus of HRM functional activities and associated interactions that exist
between individual employers and employees at the level of the workplace. Used in this
way it is typically held to describe something quite different to older forms of personnel
management and industrial relations (see, for example: Bardwell & Holden, 1994).

The British HRM literature, however, tends to apply a wider meaning that goes
beyond the workplace, covering in its most extreme manifestation the type of
interactions that can take place between the states, employer associations and organized
labour. Employment relations conceived in these terms not only involves the micro-
level relations that take place between individual managers and employees, as is
predominantly the case in the American use of the term, but also the macro-level
interactions that take place between extraneous institutions set up to govern such
relations (see, for example: Gennard & Judge, 2002).

Edwards (2003)[3] defines Employee relation as “all forms of economic activity

in which an employee works under the authority of an employer and receives a wage in
return for his or her labor”. However, it is not that simple. The traditional collectivism
and the dominant recognition and influence of trade unions as well as the stereotype of
“male breadwinner”, which is mainly characterized industrial as relation, fade away in
the middle 60’s and new approaches rose.
Gennard and Judge (2002)[4] define Employ relations as “ the study of the
rules, regulations and agreements by which employees are managed both as individuals
and as a collective group, the priority given to the individual as opposed to the collective
relationship vary from company to company depending upon the values of
management”. Although this could be considered a thorough definition of the term,
scholars in later years have added to it. For example, Blyton and Turnbull
(2004)[5] suggest more factors to be considered; “wages and profit, authority and
compliance” ,the need of “work being a source of dignity, a ‘living wage’” and “social
cohesion, employee voice and participation in decision making”.

18
 Nolan et al (1983)[14] illustrate pluralism as the way management tries to
engage employees with organization, creates employee commitment and accepts the
existence of clashes of interest across all the interesting parties.

India on top in employer-employee relations

A new survey has found that the "positive relationship" between the staff and
management has increased in countries like India and China, whereas Australia dropped
four places to take the 13th spot on the list.

According to ORC International's annual workplace engagement index, just

under half (48 percent) of Australian workers reported a positive relationship this year,
which is 6 percent less than last year, News.co.au reported.

The survey conducted on almost 10,000 workers surveyed them on their attitude
towards their organization, as well as whether they felt a sense of loyalty towards their
job and whether they were willing to go beyond their usual duties to help their
organization to achieve its goals.

The survey found that while India and China's rankings jumped by at least eight
places from last year's survey, to occupy the top two places on the list of 18 countries,
merely 38 percent of Australian employees said their manager inspired them to be
effective in their job.

Worldwide Employee Relations

1.UK

The British were once notorious for industrial disputes and walkouts. In fact,
they were daily occurrences in the 1960s and 1970s, such that industrial relations were
perceived as a 'problem' which brought down governments. Weak management and
intransigent unions produced industrial chaos, manifested by low productivity, hostility
towards change and highly publicized disputes, fundamentally weakening the UK as an
economic power.

The Employment Relations Act (1999) revised trade union recognition and a
number of other rights.

For this reason, the statutory procedure does not currently cover training and pensions.
The 1998 Workplace Employment Relations Survey (WERS) showed that whereas

19
36% of employee representatives said they were consulted over training, only 7% said
they negotiated over it.

Employees have the right to join or not join a trade union of their choice. Their
employer may not dismiss them, select them for redundancy or make them suffer
detriment for being or proposing to become a union member, nor for taking part in the
union's activities at an appropriate time. They are similarly protected if they choose not
to belong to a union or refuse to join one.

Complaints to an employment tribunal must normally be made within 3 months

of the date of the infringement of the right. Exceptions to this general rule are detailed
in the documents about the particular individual rights.

2.JAPAN

Japanese Employee Relations methods have relevance in two contexts: Japan

itself and transplant factories in the Pacific area, North America and Europe. Nissan,
for example, has been particularly active in overseas expansion and - in common with
many other Japanese corporations - has a specific attitude towards trade unions.

More intensive efforts are being made to unify and realign industrial labour unions at
Japan. The nation's labour union organizations are three-layered - consisting of the
independent unions at the lowest level (enterprise unions are the mainstream), industry-
level organizations and national centres. The enterprise union remains the basic unit for
organization. There are more than 100 industry-level labour organizations, five have
over 500,000 members. Many of these organizations do not satisfactorily function as
industry-level bodies.

Following the end of World War II there was a long period when four national
centres competed. They were particularly divided ideologically and in terms of their
support for political parties. One result was the creation of competing organizations
within the same industry. However, with the formation of Rengo (Japanese Trade
Union Confederation) in 1989, a move was made to unify and to realign union
organizations at the industry level under the umbrella of one national centre.

In 1993, the Japan Institute of Labour (JIL) began a research project on

industrial relations and decisions on working conditions at companies without labour
unions (Head: Prof. Tsuyoshi Tsuru of Hitotsubashi University).

20
To attain its target, the Government is attempting to make Japanese businesses adhere
to the 40-hour workweek, is encouraging workers to use their vacation days, and is
trying to reduce the number of overtime hours.

3.USA

Labour unions date back to the late 18th century in the USA, although it was
not until the late 19th century that the 'modern' labour movement was born.

Unions were organized primarily at the level of the workplace, and it was at this
level or the employer level that their main activities took place, with unions seeking to
'take wages out of competition' and hence maximize membership gains by co-
coordinating settlements across workplaces and employers.

The abundant supply of qualified college graduates and experienced

workers should create keen competition for jobs. Overall employment of human
resources, training, and labor relations managers and specialists is expected to grow
faster than the average for all occupations through 2012. In addition to openings due to
growth, many job openings will arise from the need to replace workers who transfer to
other occupations or leave the labor force.

Employment of labor relations staff, including arbitrators and mediators, should

grow as firms become more involved in labor relations.

21
 CHAPTER-III
RESERCH METHODOLOGY
 RESEARCH METHODOLOGY

NEED FOR THE STUDY

Employees play a significant role in an organization. Among all the four

resources land, labor, capital and machinery, employees are considered as important
and effective resource. Employees are the key for the success of any business. To retain
the efficient people and attract experienced and skilled workers, the business should
maintain good employee relationship. Thus, effective employee relationship must be
maintained for an effective organizational performance. A highly committed employee
will consistently deliver beyond expectations. So, there is grand need to maintain
relationship with employees to provide them with an organization’s identity.

The purpose of my study is to examine and analyse employee relationship in

Anantha PVC Pipes.

OBJECTIVES OF THE STUDY

The main objectives of the study are:

• To evaluate a measure for predicting employee relationship

• To examine the effect of relationship on individual outcomes
• To examine the effect of superior relationship on their subordinates
• To know the retention measures in the organization

SCOPE OF THE STUDY

• The scope of the study is restricted to working employees in Anantha PVC

Pipes.
• This study would help to know the current scenario of the company with respect
to Work levels.
• This study would to bridge up the gap between relationship of employer and
employee if any.

22
RESEARCH METHODOLOGY

TYPE OF RESEARCH

The present study involves descriptive research using survey method by having
direct contact with respondents for the survey through questionnaires.

DATA SOURCE:

Data is collected through two sources:

• Primary data
• Secondary date

PRIMARY DATA:

The primary data is collected with the help of questionnaire. The questionnaires
are chosen because of its simplicity and reliability and research can expect a straight
answer, which is directly related to the questions.

SECONDARY DATA:

Secondary data is collected through the document provided by the HR

departments, such as policy decisions, reports, manuals, brochures etc. books from
various authors of HRD, magazines, journals and annual report of the company,
feedback report file.

SAMPLE DESIGN:

Sample Size : 100 out of 220

Sampling Unit : Work grade Employees from different

departments.

Sampling technique : Convenience sampling

Statistical tools used : Pie charts, Percentage analysis, Chi- Square test.

Questionnaire type : close-ended, open-ended and dichotomous.

23
LIMITATIONS OF THE STUDY

• The study was limited to Anantha PVC Pipes, Anantapur only. The result cannot
be generalized to employees of other organizations.

• Since, the employees are busy in their work it is also a limiting factor to discuss
their opinions clearly.

• Few employees were hesitant in responding to certain questions.

• The sample size for survey is limited.

24
 CHAPTER-IV
DATA ANALYSIS
 DATA ANALYSIS AND INTERPRETATION

1. Knowing their job responsibilities assigned by superiors.

TABLE: 1

OPINION % OF RESPONDENTS

Yes 93

No 07

Total 100

CHART - 1

No
7%
Job Responsibilities

Yes
93%

INFERENCE:

The above chart shows that 93% of employees know their job responsibilities
assigned by superiors and 7 % employees are not fully aware of their job
responsibilities. It leads us to a conclusion that almost everyone is aware his/ her
job responsibilities assigned by superiors and only few do not understand their job
responsibilities.

25
 2. Relationship with superiors and subordinates.

TABLE: 2

OPINION % OF RESPONDENTS

Very Good 70

Good 20

Bad 07

Very Bad 03

Total 100

CHART – 2

Relationship with superiors and subordinates

Very Bad
Bad
3%
7%

Very Good
70%
Good
20%

INFERENCE:

Above chart shows 70% of the employees are maintain good relationship with superior
and subordinates.

26
 3. Preparing to talk about more responsibility, more time for a new position
with superiors.

TABLE: 3

OPINION % OF RESPONDENTS

Strongly Agree 68

Agree 26

Disagree 04

Strongly Disagree 02

Total 100

CHART - 3

Taking more responsibility, more time for a new

position
Strongly
Disagree
Disagree
2%
4%

Strongly Agree
68%
Agree
26%

INFERENCE:

The above chart leads us to a conclusion that almost employee is ready to talk more
time to take more responsibilities, more time for new position with superiors, only
few are not interested.

27
 4. Awareness about the company’s mission statement framed by top
management

TABLE: 4

OPINION % OF RESPONDENTS

Yes 79

No 21

Total 100

CHART – 4

Awareness about the company’s mission

statement

No
21%

Yes
79%

INFERENCE:

From the above chart shows that 79% employees know the company mission statement
framed by superiors. Remaining 21% employees didn’t know the company mission
statement. It leads us to conclude that a few of them didn’t know what actually they are
doing.

28
 5. Willing to involve in decision making with superiors

TABLE: 5

OPINION % OF RESPONDENTS

Yes 82

No 18

Total 100

CHART - 5

Willing to involve in decision making

No
18%

Yes
82%

INFERENCE:
The above chart shows that 82% employees are to involve in decision making
situations with superiors. It leads us to conclude that most of the employees are
willing to involve in decision making with superiors. Only a few are not interested to
involve in decision making.

29
 6. Support and authority to make the decision necessary for accomplishing
assigned task.
TABLE: 6
OPINION % OF RESPONDENTS

Very Satisfied 58

Satisfied 33

Dissatisfied 06

Very Dissatisfied 03

Total 100

CHART - 6

Support and authority to make the decision

necessary for accomplishing assigned task.
Very Dissatisfied
Dissatisfied 3%
6% Very Satisfied
33%

Satisfied
58%

INFERENCE:
The above chart shows that most of the employees are satisfied with giving support
and authority to make the decision necessary for accomplishing assigned task.

30
 7. Department uses employee feedback to make improvements to maintain
relationship

TABLE: 7

OPINION % OF RESPONDENTS

Very Satisfied 64

Satisfied 30

Dissatisfied 05

Very Dissatisfied 01

Total 100

CHART - 7

Department uses employee feedback to

make improvements
Dissatisfied Very Dissatisfied
5% 1%

Very Satisfied
64%
Satisfied
30%

INFERENCE:
The above chart shoes most of the employees satisfied with department uses
employee feedback to make improvements. It leads us to conclusion that department
give importance to the employee feedback and improves a little every time.

31
 8. Feel a sense of accomplishment in their job with help of others

TABLE: 8

OPINION % OF RESPONDENTS

Very Satisfied 55

Satisfied 43

Dissatisfied 02

Very Dissatisfied -

Total 100

CHART - 8

Sales

INFERENCE:
The above chart shoes most of the employees are very satisfied with their job & feel a
sense of accomplishment. In their job with help of others it leads to conclusion that
high percentage of employees settled in their area of interested.

32
 9. Employee relation contributes to the company’s overall goals and
strategy.

TABLE: 9
OPINION % OF RESPONDENTS

Very Satisfied 60

Satisfied 33

Dissatisfied 04

Very Dissatisfied 03

Total 100

CHART - 9

Work contributes to the company’s overall goals

and strategy
Very Dissatisfied
Dissatisfied
3%
4%

Satisfied
33%
Very Satisfied
60%

INFERENCE:
The above chart shoes that 93% of employees know that their work c relation
contributes to the company’s overall goals and strategy. It leads us to conclusion that
almost every employee know that their employee relation contributes to the company’s
overall goals and strategies.

33
 10. Feel valued as a team member and maintaining relationship with others.

TABLE: 10

OPINION % OF RESPONDENTS

Very Satisfied 60

Satisfied 28

Dissatisfied 10

Very Dissatisfied 02

Total 100

CHART - 10

Feel valued as a team member

Very Dissatisfied
Dissatisfied
2%
10%

Satisfied
28% Very Satisfied
60%

INFERENCE:
The above chart shows that high percentages of employees feel valued as a team
member and maintaining relationship with others. It leads us to conclusion that most of
employees having leadership qualities.

34
 11. Received encouragement by superiors and management to come up with
new and better ways of doing things.

TABLE: 11

OPINION % OF RESPONDENTS

Very Satisfied 67

Satisfied 28

Dissatisfied 03

Very Dissatisfied 02

Total 100

CHART - 11

Encouragement to come up with new and better

ways of doing things
Dissatisfied Very Dissatisfied
3% 2%
Satisfied
28%
Very
Satisfied
67%

INFERENCE:

The above chart shows the most of them are satisfied with encouragement to
come up with new and better ways of doing things from superiors and management. It
leads us to conclude that the organisation giving encouragement to the employees for
doing things in better ways.

35
 12. Motivation by superiors to see the company succeed?

TABLE: 12
OPINION % OF RESPONDENTS

Very Motivated 64

Some What Motivated 26

Not Motivated 07

Not at all Motivated 03

Total 100

CHART - 12

Motivated by company succeed by superior

Not Motivated Not at all Motivated
7% 3%
Some What
Motivated
26%
Very Motivated
64%

INFERENCE:

The above chart shoes that 64% employees are very motivated by superiors to reach
the organisation goals and objectives. It leads to conclude that high percentage of
employees is motivated to see the company succeed & very few of the employees are
not motivated by superiors.

36
 13. My job requirements are clear to give my report to superiors.

TABLE No: 13

OPINION % OF RESPONDENTS

Strongly Agree 56

Agree 35

Disagree 06

Strongly Disagree 03

Total 100

CHART - 13

Strongly
Job Requirement is clear for superior
Disagree
Disagree 3%
6%

Agree
35% Strongly Agree
56%

INFERENCE:

The above chart shows that most of the employees have a clear on job requirement to
report to superiors. It leads to conclude that few of them didn’t know the job
requirements to report to superiors.

37
 14. Organizes several programs for continuous learning and development of
all the employees.

TABLE: 14

OPINION % OF RESPONDENTS

Strongly Agree 55

Agree 40

Disagree 03

Strongly Disagree 02

Total 100

CHART - 14

learning and development of all the employees

Disagree Strongly Disagree
3% 2%

Agree
40% Strongly Agree
55%

INFERENCE:

I found that several programs for continuous learning and development of

employees. The organisation analyses employee skill and organisation several
programs for updating the employee skills.

38
 15. Management has created an open and comfortable work environment.

TABLE: 15
OPINION % OF RESPONDENTS

Strongly Agree 50

Agree 37

Disagree 09

Strongly Disagree 04

Total 100

CHART - 15

Management has created an open and

comfortable work environment
Strongly Disagree
Disagree
4%
9%

Strongly
Agree
Agree 50%
37%

INFERENCE:

I found that 50% of respondents are strongly agree to the facts that management
has created open and comfortable work environment, 37 % of the respondents agree,
9% disagree & 4 % of the respondents strongly disagree.

39
 16. Offers scope for creativity, innovation and continues improvement.

TABLE: 16

OPINION % OF RESPONDENTS

Strongly Agree 58

Agree 32

Disagree 06

Strongly Disagree 04

Total 100

CHART - 16

Offers scope for creativity, innovation and

continues improvement
Strongly Disagree
Disagree
4%
6%

Agree
32% Strongly Agree
58%

INFERENCE:

I found that 58 % strongly agree to the fats that their job offers scope for creativity,
innovation and continuous improvement, 32 respondents agree, 6% respondents
disagree, 4 % respondents strongly disagree.

It leads to conclude that mostly all employees are satisfied with their job & that
provides scope for creativity, innovation and continuous improvement.

40
 17. Mangers in the company are committed to spend more time to listen their
views and suggestions.

TABLE: 17

OPINION % OF RESPONDENTS

Strongly Agree 52

Agree 29

Disagree 14

Strongly Disagree 05

Total 100

CHART – 17

committed to spend more time to listen their

views and suggestions
Strongly Disagree
Disagree
5%
14%

Strongly Agree
52%
Agree
29%

INFERENCE:

I found that 52 % of the respondents strongly agree to the fact that the managers in
the company are committed to spending time with people to listen to their views and
suggestions, 29% of the respondents agree, 14% of the respondents disagree, 5% of the
respondents strongly disagree.

41
 18. Both female and male employees are treated equally.

TABLE: 18

OPINION % OF RESPONDENTS

Strongly Agree 60

Agree 36

Disagree 04

Strongly Disagree -

Total 100

CHART - 18

In our company both female and male employees

are treated equally
Disagree
4%

Agree
36%
Strongly Agree
60%

INFERENCE:

I found that 60% of the respondents strongly agree to the facts that the company
treats both female and male employees equally, 36% of the respondents agree, 4% of
the respondents disagree. It leads to conclude that sugar factory treated both female &
male employees equally.

42
 19. Talking about last six months progress.

TABLE: 19

OPINION % OF RESPONDENTS

Yes 71

No 29

Total 100

CHART - 19

Talking about last six months progress

No
29%

Yes
71%

INFERENCE:

It is found that 71 % yes, the fact that at work someone talking to you about progress,
20% respondents said no.

It leads to conclusion conducting meeting monthly and discuss the employee’s

performance and to give the guide lines.

43
20.Does your organization have Employee relations cell?

TABLE: 8
OPINION % OF RESPONDENTS

Very Satisfied 56

Satisfied 41

Dissatisfied 03

Very Dissatisfied -

Total 100

CHART - 20

Employee relationship survey in Fortune

Kences
Actively
Dis - relationship relationship
7% 9%
Fully
relationship
48%

Passively
relationship
36%

INFERENCE:

It is found that 48% work grade employees are maintaining relationship with their
organisation & 36 % employees are passively maintaining relationship.

The study was conducted to know how they are maintaining employee relations
and bring into limelight factors which would help the employee to build up the gap
between a employer and the employee and it create an environment where everyone
feel that it’s my company and work with passion so that the productivity goes up and
the attrition level comes down which is the need of the day. The study found that the
more level of committed employee would be better and profitable for the organization.

44
 CHAPTER-V
FINDING SUGESTIONS
,

&
CONCLUSION
 FINDINGS
The following are the findings from the analysis and interpretation of the data
collected through the questionnaire. They provide much clear vision of the data
analysed & interpreted.

From the data analysis & interpretation, these are my findings.

• It is inferred that the 93% of employees know their job responsibilities assigned
by superiors.
• It is found that 60% of employees feel that they maintain very good relationship
with superiors and subordinates
• 57% are preparing to talk more responsibly, more time for a new position with
superiors.
• It is found that 79% of employees are aware about the company’s mission
statement framed by top management
• It is found that 58% of employees are willing to involve in decision making with
superiors.
• It is found that 63% of employees feel that they have support and authority to
make the decision necessary for accomplishing assigned task.
• 56% of employees agreed that they use employee feedback to make
improvements to maintain relationship in their department.
• 55% of employees are more satisfied with present job & feel a sense of
accomplishment with the help of others.
• 60% of employees feel that Employee relation contributes to the company’s
overall goals and strategy
• 59 % of employees are very satisfied and feel valued as a team member and
maintaining relationship with others
• It is found that the 57% of employees are very satisfied receiving
encouragement by superiors and management to come up with new and better
ways of doing things.
• 64% of employees are very motivated by superiors to see the company success.
• 56% employees are very strongly agreeing job requirements are clear to give
my report to superiors.

45
• It is found that 55% of employees are strongly agree with organization organize
the several programs for continues learning and development of all the people.
• 72% of employees are strongly with our management has created an open and
comfortable work environment.
• 52 % of employees are strongly agreed with his/her job offers scope for
creativity, innovation.
• It is found that the 62% of employees are strongly agreed with her/his mangers
in the company are committed to spending time with people to listen to their
views and suggestions.
• 62% of employees are strongly agree with our company both female and male
employees are treated equally.
• It is found that 71% of employees agree with the last six months, has some one
at work talked to you about your progress.
• There is no employee relations cell.
• From the chi-square test it is found that employee relationship contributes to the
company’s goals and strategies.

46
 SUGGESTIONS
• It would be better conducting sports and recreational activities which helps to
reduce stress and to communicate with other employees of particular domain in
building the positive relationship.
• The management of Human Resource has to guide to enhance employee relation
and have improvement meaning at work.
• Regular meetings and gatherings should be there to build the relationship within
departments.
• All the employees should be treated equally and have to involve in decision
making.

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 CONCLUSION
Employee relationship is a positive attitude held by the employee towards the
organisation and its values. It is rapidly gaining popularity, use and importance in the
work place and impacts organization in many ways. Employee relationship emphasizes
the importance of employee communication on the success of a business. We would
hence conclude that raising and maintaining employee relationship lies in the hands of
an organisation and requires a perfect blend of time, effort, commitment and investment
to craft a successful endeavour.

Finally, I conclude that in Anantha PVC Pipes hotel, employees are making a
very good relationship with each employee and also concentrates on upcoming
employee preferences.

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ANNEXURE-I
 QUESTIONNAIRE

Objective

• As a part of my MBA project, I am undertaking in this organization on the topic

‘Importance of employee relations’ from Human Resource perspective.
• From the organizational point of view this questionnaire is a part of
development exercise and also to identify the communication gap between
employer and employee if any and helps to bridge the gap.
Name : Department :
Age : Experience :

1. Are you clear about your job responsibility assigned by superiors?

A. Yes
B. No
2. How do you rate your relationship with boss, peers and subordinates?
A. Very Good
B. Good
C. Bad
D. Very Bad
3. Preparing to talk about more responsibility, more time for a new position with
superiors?
A. Strongly Agree
B. Agree
C. Disagree
D. Strongly Disagree
4. Do you know whether your company has a mission statement framed by top
management?
A. Yes
B. No
5. Are you willing to involve in decision making with superiors?
A. Yes
B. No
6. Receive support and authority from superior and management to make the
decision necessary for accomplishing assigned task.
A. Very Satisfied
B. Satisfied
C. Dissatisfied
D. Very Dissatisfied
7. Department uses employee feedback to make improvement in communication.
A. Very Satisfied

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 B. Satisfied
C. Dissatisfied
D. Very Dissatisfied
8. This is the type of job in which I can feel a sense of accomplishment with the
others.
A. Very Satisfied
B. Satisfied
C. Dissatisfied
D. Very Dissatisfied
9. Employee relation contributes with company’s overall goals and strategy.
A. Very Satisfied
B. Satisfied
C. Dissatisfied
D. Very Dissatisfied
10. Feel valued as a team member and maintaining relationship with others.
A. Very Satisfied
B. Satisfied
E. Dis Satisfied
F. Very Dissatisfied
11. Received encouragement from superiors and management to come up with new
and better ways of doing things.
A. Very Satisfied
B. Satisfied
C. Dissatisfied
D. Very Dissatisfied
12. Motivation by superiors to see the company succeed?
A. Very Motivated
B. Some What Motivated
C. Not Very motivated
D. Not at all Motivated
13. Job requirements are clear to give my report to superiors.
A. Strongly Agree
B. Agree
C. Disagree
D. Strongly
14. This organization organizes several programs for continuous learning and
development of all the people.
A. Strongly Agree
B. Agree
C. Disagree
D. Strongly Disagree
15. Management has created an open and comfortable work environment.
A. Strongly agree
B. Agree

50
 C. Disagree
D. Strongly disagree
16. Management offered scope for creativity, innovation and continuous
improvement.
A. Strongly agree
B. Agree
C. Disagree
D. Strongly Disagree
17. Managers in the company are maintaining relationships in spending time with
people to listen to their views and suggestions.
A. Strongly agree
B. Agree
C. Disagree
D. Strongly disagree
18. In your company both female and male employees are treated equally.
A. Strongly agree
B. Agree
C. Disagree
D. Strongly Disagree
19. In the last six months, has some one at work talked to you about your progress?
A. Yes
B. No
20. Does your organization have Employee relations cell?
A. Yes
B. No
C. N/A

51
ANNEXURE-II
 BIBLIOGRAPHY

Books:
• k. Aswat Appa, Human resource management, Sixth Edition.
• C.R. Kothari, Research methodology, Second Edition.
• P. Subba Rao, Personnel & Human resource management, Fifth Edition,
Himalaya publications.
• Gary Dessler, Biju varkkey, Human resource management, Eleventh Edition.
• Jackson, S.L. (2009). Research Methods and Statistics: A Critical Thinking
Approach 3rd edition. Belmont, CA: Wadsworth.

Web Sites:
www.ananthapvcpipes.com

www.google.com

www.wikipedia.com

www.hr.com

www.pipes.com

About Topic
http://www.managementstudyguide.com/role-of-communication-in-employee-
relationship.htm
http://www.managementstudyguide.com/what-is-employee-relations.htm
http://www.managebuddy.com/notes/human-resource-management/advisory-or-
operative-functions-of-hrm/
http://dspace.nitrkl.ac.in/dspace/bitstream/2080/1341/1/Conference+Paper.pdf
http://ohcm.gsfc.nasa.gov/employee_relations/whatis.htm

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