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Student Declaration

I confirm the following details:

Candidate Name: KAMLESH KUMAR

Candidate ID Number: P00194103

Qualification: NCC IFD L3

Unit: SOCIAL AND COMMNICATION SKILLS

Centre: THE MILLENNIUM UNIVERSAL COLLEGE (TMUC)

I have read and understood both NCC Education’s Academic Misconduct Policy and the
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accurately referenced and all sources cited correctly.

I confirm that this is my own work and that I have not colluded or plagiarised any part of
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Date:

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 Task 1
Report

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 Uber is ranked 4th on the list of most known transportation companies with the average income of
$364, earned by the Uber driver in a month. Uber offers three types of services which
includes; UberGO, Uber Black and Uber Select.

(Porzycki, 2022)

(Morris, 2021)

UberGo drivers can dress however, they want to

dress depending, on their comfort but, they must wear casual dressing (Easterbrook, 2022). An
UberGO driver needs to ensure that, he/she presents himself very well in front of his rider. This
includes to appear clean, professionally and trustworthy dress the part.

At the same time, the driver needs to ensure, he/she dresses in a decent and an acceptable manner
(Ippei, 2018). Though the company doesn’t have a dress code and uniform which gives the
freedom to the driver of how he/she may dress. However, most people don’t want to be driven
around by someone in their pajamas. Therefore, the driver is required to dress in a presentable
way. The UberGO driver should consider wearing: -
 The male driver is required to wear a shirt with the buttons and a collar while, he is
required to wear a slack or a slack jean. (Easterbrook, 2022)
 A female driver needs to wear a slack or a dress skirt with a t-shirt. (Easterbrook, 2022)
 In Pakistan, drivers most often wear shalwar kameez whereas, in United Kingdom drivers
most often wear a slack jean and a shirt.
 The short is not preferred in a dress code of an UberGO driver as, it is not a part of casual
dressing (Mike, 2017).
 Uber women drivers don’t wear heels. They wear shoes as, it is comfortable for them to
drive.
 The women and male driver also don’t wear a jean with rips because it doesn’t give a
good representation to the rider.

Unlike UberGO drivers, Uber Black and Uber Select drivers need to dress up more
professionally. The driver’ target customer is particularly the top-class customer therefore, the
driver is required to dress up in a professional way. They also offer better Uber services which
includes better vehicles. These vehicles are considered for most top rated and luxury vehicles in
return for the high price.

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 The driver of Uber Black and Uber Select are required to dress in a good way which includes a
good shirt, a nice slack, also a good suit and even a sport jacket is included in their dress code
(Ippei, 2018). Tie and coat is optional for Uber Black and Uber Select drivers. (Uber, 2022)
However, Uber Black and Uber Select are more premium
services where, the Uber driver dresses more in a professional
way. They are relatively targeting top-class customers for their
premium services. The dress code for Uber Black and Uber
Select gives a professional and polite touch to the riders. (Ippei,
2018)

(Uber, 2022)

There is no department in the Uber company, who decides the dress policy of drivers. According
to Uber website, Uber drivers work under “the services” commands where they are given
instructions and information about how they may do their job under their contract. Due to this
reason, they don’t have a dress code. But, Uber drivers are required to dress in a clean and
honorable manner while ensuring, he/she must dress in a professional way. (Easterbrook, 2022)

The rationale behind this dress policy is that as, the Uber
driver is working in a costumer facing service industry, the
driver needs to dress appropriately which includes, a collar
shirt and khakis to give a good representation to the customers
and satisfy them with their service. It is important for the
driver to dress in a professional and modestly way because
Uber team is looking forward to build up more market share
for Uber and increase demand for their services.
(Uber, 2022)

A driver in Uber must respect policies and laws from Uber. There is no law in Uber company for
dress code but, Uber drivers needs to ensure, they dress in a professionally and jobwise manner.
(Woodland, 2022) Other laws include treating the rider with respect, no rude behavior and no
physical contact with the rider.

If an Uber driver dresses inappropriately and do not meet customers’ needs then, customers can
write an email, a small note message for complain on the contact number and email, provided on
Uber online site. Also, if a driver misbehaves, you need to report on Uber site. A driver needs to
be professional in Uber as, the customers might give you tip at the end.

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 Uber has introduced face covering policies for riders and drivers following, the Covid-19
restrictions by the government in United Kingdom and other countries. It is highly encouraged
for Uber drivers in England, Wales, Ireland and Scotland to follow Covid restrictions for their
safety. (UK, 2020)

Therefore, we can see face masks are taking part of a dress code in Uber since, the drivers
themselves are also considered about their protection and want to live a life of wellbeing. As a
result, we can see face masks are a temporary part of a dress code for Uber drivers which will be
brought to end, when Covid-19 finishes. The riders and an Uber driver needs to wear a mask or
they will get banned by Uber team. (Couch-Friedman, 2021)

Back when Uber company was launched, Uber drivers were asked to dress in casual business
clothing. But this dressing policy have changed. As, Uber drivers are called private contractors
which means, they don’t have to meet dressing standards mentioned in their contract. They are
only required to follow casual dress code and wear a mask, following the Covid-19 restrictions.

In conclusion, there is no uniform for Uber driver. The Uber economy driver ensures, to dress in
a clean and professional way as, the driver goal is to offer best service to the customers.
Whereas, Uber Black and Uber Select drivers wear a suit. Uber drivers are required to meet
customers’ demands for their service. As a result, customers can also give compliance to the
Uber driver. (Anirban, 2022)

Word Count: 1003 Words

0utline

First Paragraph
It tells us Uber rank in a transportation company and what type of services it offers to the people.
Second Paragraph
Dress Code of UberGO drivers is discussed.

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 Third Paragraph
Dress code of UberGO drivers is discussed here in more detail for males and females.
Fourth Paragraph
Dress code of Uber Black and Uber Select is discussed comparatively, to UberGO drivers. It also
gives information about the better services of Uber Black and Uber Select drivers.
Fifth Paragraph
Dress code of Uber Black and Uber Select drivers is discussed and what they are supposed to
wear.
Sixth Paragraph
This paragraph gives information about who decides this dress policy.
Seventh Paragraph
Rationale behind this dress policy is discussed in this paragraph.
Eighth Paragraph
Policies and laws an Uber driver should respect are discussed.
Ninth Paragraph
Consequences of an Uber driver who dresses inappropriately and misbehaves.
Tenth Paragraph
Face covering policies and Covid restrictions are discussed in the dress code policy in this
paragraph.
Eleventh Paragraph
Introduction of face masks in the dress code of Uber.
Twelfth Paragraph
History of dress code and why it changed.
Thirteen Paragraph
Conclusion of the essay is stated here.

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