Doc ID Management Review SOP

Version 03
Issue Date 16/06/2022
Rev. no 03
This is a confidential and controlled document.

1. Purpose/Scope

The purpose of this procedure is to document the process and primary agenda of issues to be
included in the Management Review for evaluating the status of the organization's QMS. This
procedure applies to all Management Review/coordination/sales meeting conducted by the
organization.

2. Responsibility
The top management or representative by the top management shall be responsible for
coordinating the Management Review and providing the data and information needed to
accomplish the review. The top management or representative or selected personal of
management shall also be responsible for action items that result from this effort.

3. Procedure
A. The Management Review process is intended to provide a forum for discussing needed
improvements to the QMS. It provides management with a way for making changes to the
QMS that are necessary to achieve the organization's goals and continual improvement.

B. The responsible personal/top management shall scheduling and conducting at least two (02)
Management Review meeting per year. The top management or representative by the top
management is also responsible for ensuring that necessary
data and information are collected prior to the meeting.

C. At a minimum, each Management Review meeting will consider the following:

a) The status of actions from previous management reviews;

b) Changes in external and internal issues that are relevant to the quality management system;
 Doc ID Management Review SOP
Version 03
Issue Date 16/06/2022
Rev. no 03
This is a confidential and controlled document.

c) Information on the performance and effectiveness of the quality management system,

including
Trends in:
1) customer satisfaction and feedback from relevant interested parties;

2) the extent to which quality objectives have been met

3) process performance and conformity of products and services;

4) nonconformities and corrective actions

5) monitoring and measurement results;

6) audit results

7) the performance of external providers;

d) The adequacy of resources;

e) The effectiveness of actions taken to address risks and opportunities;

f ) opportunities for improvement.

D. Minutes of the Management Review meeting will be documented. These meeting minutes
will include, at a minimum:

1. a list of attendees
2. a summary of key issues discussed
3. any actions items arising from the meeting

E. A copy of the meeting minutes will be distributed to attendees and to any individual assigned
action items. A copy of the meeting minutes will also be retained on file.

F. The responsible for ensuring that action items resulting from the
Management Review receive appropriate attention. These action items shall be dealt with in
accordance with the applicable standard operating procedures.
 Doc ID Management Review SOP
Version 03
Issue Date 16/06/2022
Rev. no 03
This is a confidential and controlled document.