QUALITY POLICY

Customer satisfaction
 We at GENLITE are committed to enhance customer satisfaction by providing gensets,
accessories, guidance and installation services to exceed customers’ expectations and meet
statutory and legal requirements.

Market Leadership
 Growing and developing our business by anticipating and meeting the needs and wants of
our customers by continually improving the effectiveness of QMS through incremental
improvements in all processes that lead to customers’ satisfaction.

Preferred Employer
 Recruiting, training and developing people who are proud to work for GENLITE and to
provide quality products and excellent service to our customers.

 Maximizing the contribution of our people by integrating the wisdom and experience of all
our employees to develop systems and processes that would improve the quality of our
products and services.

Quality Assurance
 Committed to delivering high-performing quality products to our customers by continual
adoption best practices in the industry and setting a benchmark in the trade.

Environmental Protection and Conservation

 Promoting and fostering a commitment to environment protection and conservation of

energy and resources among employees, suppliers and customers.

 Using raw materials from sustainable sources wherever viable and consistent with the
customers’ requirements, making use of opportunities to minimize waste, reuse or recycle
materials.

Financial Performance

By maximizing our performance in the above areas, ensuring that we achieve all our financial
targets, profitability and sustained business growth.

December 13, 2022 Lt. Cdr. Enamul Haque(Retd.)

Managing Director