Professional Documents
Culture Documents
SYAHDAN WILY
NURDIAN SYAH
+62 856-4944-0002
mhsyahdanwily@gmail.com
Vocational High School 1 Kediri (SMKN 1 2020 - CUSTOMER SERVICE JNE KEDIRI
Kediri).
Handling the customer complaint as a
I graduated in 2017 at the audio video
frontline agent (walk-in & phone).
technique which was more focus on
Providing the information about the
electronics engineer.
company services.
Making the customer's problems report to
the backline team.
COURSES Email request and report.
School of Trainer and Motivator (2019-2020) - ENGLISH PRONUNCIATION
Indonesia (STMI) TUTOR (TRUST ENGLISH SCHOOL)
In early 2020 I took one full day
training to develop public speaking Prepare the offline class including the
skills. I learned MC, presentation, and timetable and the teaching-materials.
teaching techniques.
(2017-2019) - PRODUCTION OPERATOR AT
PT SHOWA INDONESIA MFG.
British English Course
In 2019, I learned British English in a Operate some production machines in
course named Big Ben Course - Pare, I spring front fork section under the daily
focused on pronunciation skill and target.
public speaking. Do assemble all parts in assembling
section
English Public Speaking
More focus to upgrade the public SKILLS
speaking skill in The Daffodils - Pare,
2019. Manufacture
Customer Service
ACHIEVEMENTS Microsoft Office (word, excell, power point)
Emailing
2020 - Best Tutor for holiday season
English (active)
2015 - East Java Youth Health Ambassador
Canva design