Curriculum Vitae

ASTI ARIYANTI
AdministrativeStaff

PROFILE
Highly motivated graduate communication at Open University. Team
leader and administrative with 6 years experience in hospitality industry,
self motivated, strong leadership with extensive experience in resolving
conflict with employee and customers. Discpline and attentive to detail
in all professional matters. Proficient in Microsoft Office.

EDUCATION

Bachelor of Communication
+62 85784555014 2017 – 2021
Open University Indonesia – GPA of 3.49
linkedin.com/in/asti-a9/
Hotel Accomodation
Astiariyanti9@gmaill.com 2011 – 2014
Magetan SMK NEGERI 1 MAGETAN

2015 - PRESENT
UPT. IBU BROTO, Jakarta | Team Leader and Administrative
 Greeted customers, and directed them to their needed.
SOFTW ARE
 Handled incoming telephone calls order into the system

WORK EXPERIENCE
Microsoft Word Advance with 99.9% accuracy.
Microsoft Power Point Intermediate  Received the customers payments with 99.9% balance.
Microsoft Excel Intermediate  Resolved customers complaints with 90% positive
feedback.
 Monitored and proceed management regulation to
TECHNICAL SKILL employee.
 Assessed 8 employee performance for management to
Sales call review.
Handling Complain  Maintained a hygienic area.
Administration and Archives  Prepared and ordered amenities.
AW ARDE

Schedule Maintaining 
2019-2020
Correspondence 
E

Academic Achievement
 Improvement
LANGUAGE Scholarships (PPA)
ENGLISH
Online Course | 2021
Limited Working Proficiency
Udemy
Toefl Score : 493
Microsoft Excel – Excel from Beginner to Advanced
INDONESIA
TRAINING

Native Speakers Online Course | 2021

Coursera
Personality Successful Negotiation : Essential Strategies and Skills

Service Excellent Online Course | 2021

People Oriented Ruang Guru
Details Keberhasilan Pemasaran Digital dan Strategi Distribusi
Mult itasking Online di Industri Hotel.
Problem Solver
 ASTI ARIYANTI
Administrative Staff

PROFILE
Highly motivated graduate communication at Open University. Team leader
and administrative with 6 years experience in hospitality industry, self
motivated, strong leadership with extensive experience in resolving conflict
with employee and customers. Discpline and attentive to detail in all
professional matters. Proficient in Microsoft Office.

Jakarta, August, 2021

Head Human Resource Division

Dear Mr/Mrs
Based on the information I received from social media, your company has a hiring as Administrative
staff. I would like to apply to fill the position.
I have an administrative backgrounds and have completed my undergraduate program in the field
of Communication major at Open University Indonesia. I believed I have the perfect skills required
for the position.

I am 25 years old and I had worked as a Team Leader and Administrative for 6 years in hospitality
industry at UPT Ibu Broto Jakarta. I can speak 2 languages including English.
In addition, I am well adapted and have skill to operate Microsoft Office.

Thank you for your consideration, I look forward to hearing from you.

Respectfully yours,
Asti Ariyanti
Astiariyanti9@gmail.com
+6285784555014