Professional Documents
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Flight Delay
Due to Severe Weather, Mechanical Trouble, Airline Strike P 1,000.00
Per day/maximum 10 days per occurrence
TRAVEL ASSISTANCE BENEFITS
Emergency Repatriation Unlimited
Emergency Evacuation Unlimited
Return of Mortal Remains Unlimited
Care for Unattended Minors Unlimited
Compassionate Visit Roundtrip Fare
VALUE-ADDED FEATURES
Car Rental Protection P 500,000.00
Sports Activities Extension Extends Medical Treatment and Travel Assistance Benefits for accidents
due to fitness, winter, water and extreme sports
This confirmation is governed by the terms and conditions under Travel Master Insurance with Policy No. P0407159
and all claims will be adjusted in accordance therewith. The insurance will commence from the time the Insured leaves his place of work or residence with the
intention of commencing the intended travel as per declared itinerary with Malayan on the date stated above and expiring on the earliest of letters A to D under
commencement and automatic termination of insurance as stated on this COI.
For emergency assistance and advice while travelling, contact ATTENTION: Assist America does not replace your medical insurance. All medical costs should be
Assist America’s 24/7 emergency assistance number: submitted to your health plan and are subject to the policy limits of your health coverage. Assist
+ 63 - 2 - 811 – 2521 America provides and pays for the services it provides. No claims for reibursement will be accepted.
SCOPE OF COVERAGE
This policy shall cover the Insured:
• while anywhere outside the Philippines
• while traveling as a fare paying passenger on board any type of conveyance while outside the Philippines
• while on board any aircraft, as a fare paying passenger, within the Philippines
• while on travel of at least one hundred [100] miles away from registered place of residence.
COMMENCEMENT AND TERMINATION OF COVERAGE
This policy is effective during the policy period specified in the schedule. Cover takes effect [except for Coverage C,D,E,F,H,I,J and K] five [5] hours from the time
the insured leaves his place of work or residence with the intention of commencing the intended travel as per declared itinerary with the Company with the date
stated in the Schedule and expires on whichever of the following occurs first:
a. the expiry of the policy period specified in the schedule;
b. the Insured’s return to his/her place of residence or employment, whichever occurs first;
c. within five [5] hours after the scheduled time of arrival.
Please refer to the Coverage A: Accidental Death, Dismemberment &/or Disablement stated in the master policy for the schedule of benefits under Accidental
Death, Dismemberment &/or Disablement.
EXCLUSIONS [for Accidental Death, Dismemberment &/or Disablement]:
a] loss caused directly or indirectly, wholly or partly, or occasioned by: [1] bacterial infections, disease or sickness; pregnancy or miscarriage; congenital
anomalies or Acquired Immune Deficiency Syndrome [AIDS]; [2] suicide or any attempt thereat [sane or insane], insanity or alcoholism; [3] terrorism, war,
invasion, act of foreign enemy, hostilities or warlike operations [whether war be declared or not], civil war, rebellion, revolution, insurrection, mutiny, military or
usurped power, riot, civil commotion, strikes, military or popular uprising, or the use of a weapon or instrument employing atomic fission or radio-active force,
whether in time of peace or war; [4] landslide or cave-in of mines, earthquake, tidal waves or volcanic eruption; [5] any bodily injury which shall result in Hernia;
[6] ionizing radiations or contamination by radioactivity;
b] loss while engaging in hunting, mountaineering, winter sports, ice hockey, football, scuba diving, ice or water skiing, yachting, racing of any kind, steeple
chasing, poloplaying;
c] loss while participating in any brawl, committing a crime, or making an arrest or a raid as an officer of the law;
d] loss while under orders for warlike operations or for restoration of public order; while the insured is serving the Armed Forces of any country or international
authority, whether in peace or war;
e] while operating, learning to operate or serving as a crew member of an aircraft or vessel;
f] loss caused by murder or assault or disappearance;
g] any of the following persons:
1] persons who are under the age of seven [7] years, or over the age of seventy [70] years, or mentally incompetent or physically impaired;
2] the following persons while performing their duties as such: Acrobats, Asylum Attendants, Aviators, Boilermen, Detectives, Divers, Explosive Makers,Firemen,
Fishermen, Loggers, Miners, Policemen, Sailors, Sawmill Workers, Secret Service Personnel, Woodworking Machinists, Underground Workers and Window
Cleaners, while performing their tasks as such.
UNPROVOKED MURDER AND ASSAULT is subject to the following conditions:
It is hereby declared and agreed that Murder and Unprovoked Assault are deemed covered under the policy subject to the limit specified.
However, there shall be no recovery if Murder and Unprovoked Assault occurs in any of the following:
a. Within the Philippines - including all cities, towns, barrios, barangays [listed below] and other existing political subddivisions therein, including
those which may hereinafter be created by virtue of any Executive Order or Legislative Enactment:
i. Basilan vi. South Cotabato
ii. Isabela vi. Sultan Kudarat
iii. Lanao de Norte viii. Sulu Archipelago
iv. Lanao del Sur ix. Zamboanga del Norte
v. Maguindano x. Zamboanga del Sur
vi. North Cotabato xi. All other locales of similar religious and/or political homogeneity
b. Outside the Philippines - in any country with known social, political and/or religious unrest, or countries under travel advisory or ban from the Department of
Foreign Affairs [DFA] or deployment ban from the Philippine Overseas Employment Administration [POEA] for the aforementioned reasons.
TERRORISM is subject to the following conditions:
This policy includes loss of life, disablement or dismemberment [subject to Schedule of Indemnity relative to extent of injury] directly or indirectly caused by,
resulting from or in connection with any of terrorism.
For purposes of this insurance, terrorism means an act, including but not limited to the use of force or violence and/or threat thereof, of any person or group of
persons, whether acting alone or on behalf of or in connection with any organization or government, commited for political, religious, ideological, or similar
purposes including the intention to influence any government and/or to put the public or any section of the public, in fear, it shall any act which is verified or
recognized by the Government of the Philippines as an Act of Terrorism.
Coverage provided under this section excludes:
1. Loss of life or injury sustained directly or indirectly caused by, resulting from or in connection with any action taken in controlling, preventing, suppressing, or
in any way relating to circumvent any act of terrorism.
2. Loss of life or injuries in connection with, attributable to or as a direct result of use, release, or as threat of use/release of Nuclear, Biological, Chemical or
Radioactive Materials [NBCRM]
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EXCLUSIONS [for EMERGENCY MEDICAL TREATMENT]:
[Exclusions also applicable to Additional Benefit - Daily Hospital Income on Confinement due to Accident and Sickness]
a. Congenital conditions of all kinds and hernias unless caused by trauma during the period of insurance.
b. Psychotic, mental or nervous disorders [including any neuroses and their physiological or psychosomatic manifestations.
c. Convalescent or rehabilitation care.
d. Any and all conditions arising from surgical, mechanical or chemical methods of birth control and any and all conditions or treatment pertaining to infertility.
e. Communication and transportation expenses other than medically necessary telecommunications and local ambulance/transportation services.
f. Treatment or service other than on the recommendation of a physician.
g. Any sickness or injury due to traveling contrary to doctor’s advice.
h. Pre-existing medical or physical condition[s] or any conditions arising from, or contributed to by such pre-existing medical and physical conditions.
i. Any treatment for sickness or injury on travel arranged primarily for the purpose of obtaining medical treatment.
j. Non-emergency treatment, Routine Care/examinations or health check-ups not incidental to the treatment or diagnosis of suspected sickness or injury
sustained during the period of insurance.
k. Care or treatment for which payment is not required or which is payable by any other insurance or indemnity covering the insured.
l. Dental care and treatment, except as necessitated by accidental injuries to sound natural teeth occurring during the Period of Insurance
m. Charges in respect for special and private nursing except in the event of a medical evacuation being necessary.
n. Cosmetic surgery, eyeglasses and refraction or hearing aids, and prescriptions therefore except as necessitated by injuries occurring during the Period of
Insurance.
o. The use of any drug [except as medically prescribed but excluding drug addiction] or being under the influence of intoxicating liquor.
p. Pregnancy resulting childbirth, miscarriage or diseases of the female reproductive system;
q. Routine physical or any other examinations where there are no objective indications or impairment in normal health, and laboratory diagnostic of X-ray
examinations except in the course of a disability established by the prior call or attendance of a physical;
r. Intentionally self-inflicted injury or suicide whether sane or insance, or any attempt thereat;
s. Sickness or disease occasioned by war, war-like operations, civil commotion, strike, civil war, revolution, rebellion, sabotage, terrorism, service in the armed
forces;
t. Sickness or disease as direct result of, in connection with, or arising from radiation, and nuclear activity;
u. Treatment or surgery of tonsils, adenoid, hernia unless the person undergoing such treatment or surgery has been continuously covered under this policy for
period of 120 days immediately preceding such treatment or surgery;
v. Venereal diseases;
w. Acquired Immunology Deficiency Syndrome [AIDS]
x. Dengue, Malaria, Japanese Encephalitis, Hepatitis A, B, C, D and E, Meningococcemia, Cholera, Influenza, Typhoid Fever, Severe Acute Respiratory
Syndrome [SARS], and Middle East Respiratory Syndrome Coronavirus [MERS-Cov].
y. Widespread diseases, virus outbreak, epidemic or pandemic as declared by the Department of Health.
"Pre-Existing Conditions" means medical condition or physical condition [injury or sickness] which was in any way evident to the Insured before the effectivity of
the Policy or the natural history/pathogenesis of such condition can be clinically determined to have started two [2] years prior to the effectivity date of coverage,
whether or not the Insured is aware of such injury or sickness, or for which the Insured received treatment, or have consulted a physician for treatment or have
been taking medications.
EMERGENCY MEDICAL TREATMENT [EMT] AND DHIB WITH COVID-19 COVER UNDER TRAVEL MASTER is subject to the following conditions: The
Emergency Medical Treatment and Daily Hospital Income Benefit Section of the travel policy is hereby extended to include Coronavirus Disease [COVID-19]
which was medically diagnosed by the public health authority or relevant government authorities of the city/country which the insured is visiting during the period
of travel provided that:
•Medically diagnosed by the public health authority or relevant government authorities or the city/country which the insured is visiting during the period of travel
•The insured has complied with all necessary pre-departure requirements instituted by the Philippine government, including but no limited to health declaration,
COVID19 swab testing, thermal scanning, personal protective equipment, etc. and was issued a permit to travel;
•Negative Covid-19 Test within seventy-two [72] hours prior to the flight [Standard PRC Test]. No Coverage provided if the insured is infected with Covid-19 in the
Philippines.
•The insured while on travel is necessarily confined in a hospital due to contraction of Covid19. Confinement must be in excess of twenty four [24] hours but not to
exceed fourteen [14] days.
•The insured was granted entry at the country of destination after having passed health screening procedures at the city/country of destination; and,
•The insured has complied with and has not been cited for violation of health and safety protocols such as but not limited to social distancing, personal protective
equipment, sanitation, etc. implemented by and whilst within the country/ies being visited throughout the declared travel period.
Period of Cover:
Coverage provided under this endorsement commences upon entry through the immigration gates at the city/country of destination and shall cease within
thirteen[13] days upon scheduled return to the Philippines [as reflected in the policy], without prejudice to all other coverage provided in the policy.
In the event of a multi-itinerary trip, commencement of cover is upon entry through the immigration gate of the first destination outside the Philippines.
EXCLUSIONS [for Emergency Medical Treatment [EMT] and DHIB with COVID-19 cover under Travel Master]:
a.In addition to applicable exclusions in the policy, benefit provided under this endorsement excludes the COVID19 disease which did not manifest within [i] the
declared travel period or [ii] ninety days [90] days or [iii]acquired within thirteen[13]days upon the scheduled return to the Philippines [as indicated in the travel
period reflected in the policy] whichever is sooner.
Please refer to the EMERGENCY TRIP CANCELLATION stated in the master policy for the schedule of benefits under Emergency Trip Cancellation.
EXCLUSIONS [for Emergency Trip Cancellation]:
a. the first Php500.00 of each and every claim per Insured person
b. arising directly or indirectly as a result of government regulation or act; the failure or default of the travel agent or tour operator or transport provider to provide
any part of the booked journey or service; any unlawful act or criminal proceedings against the Insured or of any person whom the journey plans depend on; the
Insured’s disinclination to travel; the liquidation, bankruptcy or dissolution of he Insured’s company or the Insured’s financial difficulty; the Insured’s failure to
notify the travel agent or tour operator or provider of transport or accommodation immediately if is found necessary to cancel or curtail the travel arrangements.
c. any claim when at the time of making the travel arrangements the Insured is aware of any circumstances which might cause the journey to be cancelled.
d. any loss that is covered by any other existing insurance scheme; government program or which will be paid or refunded by a hotel, airline, travel agent for any
other travel and/or accommodation.
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Please refer to the EMERGENCY TRIP TERMINATION stated in the master policy for the schedule of benefits under Emergency Trip Termination.
EXCLUSIONS [for Emergency Trip Termination]:
a. pregnancy and its complications;
b. illness or disorders of a psychological nature, nervous depressions, mental illness, sexually transmitted diseases, AIDS, HIV infections and AIDS related
infections;
c. suicide, attempted suicide, or intentionally self-inflicted injury;
d. periodic control and observation examinations;
e. failure to obtain required vaccinations before departure;
f. alcohol or drug abuse;
g. any cancellations resulting from Civil or Foreign war, riots, popular movements, any pre-existing conditions, terrorist acts, any effect of a source of
radioactivity, epidemics, pollution, natural catastrophes and climatic events.
LOSS OF CASH
The Company will pay, up to the limit specified in the Policy or Certificate of Insurance, for loss of cash physically carried by the Insured within the Period of
Insurance, and provided that such loss of cash is a direct consequence of accidental injury sustained by the Insured and such accidental injury is compensable
DAMAGE TO LAPTOP
The Company will pay, up to the limit specified in the Policy or Certificate of Insurance, for physical damage to laptop whilst within the actual possession of the
Insured within the Period of Insurance, provided that
• the laptop is two [2] years old or newer;
• damage is a direct consequence of accidental injury sustained by the Insured and such accidental injury is compensable under this policy;
• extent of damage has rendered the laptop irreparable or is beyond economic repair;
No benefit under this section is provided for actual physical damage of the laptop by reason of
• robbery, hold-up, burglary or assault including attempts thereat unless the Insured also sustained physical injury from such acts;
• theft or pickpocketing
• Insured’s neglect such as mishandling, inappropriate packaging or carrying case, falling off from bag, contact with liquid or corrosive substances, overheating,
overcharging, left unattended, etc.;
• damage consequential to drunkenness, intoxication or whilst under the influence of drugs;
• delay, confiscation, detention or examination by customs authorities or other officials;
• seizure of destruction under quarantine or custom regulation;
• wear and tear or gradual deterioration;
• cleaning, repairing or restoring process;
• atmospheric or climatic changes;
• laptop sent in advance or shipped separately from the Insured Person.
LOSS OF BAGGAGE [for checked in baggage only]- is subject to the following conditions.
The company will indemnify the insured for the loss of his checked-in baggage up to the amount stated in the Schedule of Benefits. The liability of the Company,
however will be less any amount recoverable from or paid by the airline company or carrier. Loss must occur [i] while the baggage is in the possession of a
common carrier/airline company and proof of such loss must be obtained in writing from the common carrier/airline company management and such proof must
be provided to the company, or [ii] as the result of theft of the baggage from the insured provided such loss must be reported to the police having jurisdiction at
the place of the loss no more than 24 hours from the incident. Any claim must be accompanied by written documentation from such police.
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BAGGAGE DELAY BENEFIT is subject to the following conditions.
In the event of delay the Insured’s checked-in baggage, The Company will provide for the essential purchase of necessary clothing and toiletries.
The Liability of the company is limited to the amount stated in the Schedule of Benefits and shall be established only after a waiting period of twelve [12] hours
after aircraft’s arrival at its destination and will be less any amount recoverable or paid by the airline company carrier. In no event will the company be liable for
delay due to detention or confiscation by Customs Authorities
This exclusion shall not be affected by any endorsement, which does not specifically refer to it, in whole or in part.
e. nuclear radiation or radioactive contamination;
f. injury sustained while participating in professional athletics or any organized and scheduled amateur physical contact sports;
g. injury sustained while engaging in mountaineering requiring the use of ropes or guides, skin diving employing the use of compressed cylinders, racing on
wheels or horseback, skydiving from a device for aerial navigation, hang gliding [Unless such activities have been declared to and accepted by the Company,
subject to additional premium payment, and affirmed by written endorsement].
h. Cave-in of mines;
i. Serving as officer or crew of any type of sea vessel; aircraft
IMPORTANT
Max of 1 COI per person. All COIs in excess of 1 shall be declared null & void.
NOTICE OF CLAIM
Written notice of injury on which claim may be based must be given to the Company within [30] days after the date of the accident causing the injury. In the event
of accidental death, immediate notice thereof must be given to the Company in any of its branches.
For complete Terms and Conditions, please go to:
http://www.malayan.com/PDFs/Malayan_TravelMaster_Policybooklet.pdf
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