KEY PERFORMANCE INDICATORS DASHBOARD TEMPLATE

ElectroMisr Balance score cards

RANK
n Top 10 KPI
n Middle 30 KPI
n Bottom 10 KPI
PROGRESS
This Balance Score Cards depending on the following
5 Performance Improving
Customer Survey, EMPLOYEE SURVEY, AND OUR SOWT ANALYSIS FOR
4 Performance Staying About The Same
MENTIONED BUSINESS CASE
6 Performance Declining

FINANCIAL INDICATORS 2010 2011 CURRENT (2012) RANK PROGRESS INTERNAL BUSINESS PROCESS INDICATORS 2010 2011 CURRENT (2012) RANK PROGRESS

Not Not
Increas Market Share for technology 16% 15% 13% BOTTOM IMPROVING improving Empolyee Compensation and benifit Not prefferred BOTTOM IMPROVING
prefferred prefferred
Not Not
increas Market Share for Durable Goods 17% 15% 19% MIDDLE IMPROVING improving Work Enviroment Not prefferred BOTTOM IMPROVING
prefferred prefferred
Not Not
increas Market Share for Communication 17% 15% 15% MIDDLE IMPROVING improving Managers skilles Not prefferred BOTTOM IMPROVING
prefferred prefferred

Start marketing Campaign on internet to increase

low low low BOTTOM IMPROVING
customer awareness

Improving Sales team Skiles by training low low low BOTTOM IMPROVING

CUSTOMER INDICATORS 2010 2011 CURRENT (2012) RANK PROGRESS LEARNING & GROWTH INDICATORS 2010 2011 CURRENT (2012) RANK PROGRESS

Customer satisfaction index BOTTOM IMPROVING Train Sales team to maintan custmer satisfaction BOTTOM IMPROVING

Our prices TOP MAINTAINING train Manager leading skills BOTTOM IMPROVING

Our Locations TOP IMPROVING Train Production team the new line of LCD T.V BOTTOM IMPROVING

Train Production team the new line of Mobile

Customer awareness Word of Mouth TOP MAINTAINING BOTTOM IMPROVING
technology

Customer awareness from internet BOTTOM IMPROVING

Customer awareness from Advertising BOTTOM IMPROVING

Customer Review for our Sales Team BOTTOM IMPROVING