Office of General Manager Telecom District

Telephone Exchange Campus, Fafadih

Raipur (C.G) - 492 001
Phone No. 0771-2538080
Fax No. 0771-2537300

_______________________________________________________________________________________

No: GMTDR/EB/Gnrl Corres/2021-22/ Dated: 30th March2022

To,
AGM (NWO-CFA)
O/o The CGMT, CG Circle
Raipur-492001

Subject: - Regarding Change of mapping of Short Code Service 104 to new Toll Free Number.
==00==
Sir,
With reference to the subject cited above, this is to intimate you that M/s Piramal Swasthya was running the
call centre for Health Care Helpline short code of 104 which was mapped to toll free number 1800-233-
1499.

Now the new agency M/s ZHL has applied for PRIs & toll free to run the Health Care Helpline short code
104, the new toll free number is 1800-233-2104.
Supporting documents are attached herewith.

Hence the Short code of 104 may kindly be mapped on toll free no. 1800-233-2104.

SDE (EB)
O/o GM, Raipur BA

Copy to:
1. AGM (Internal), O/o GM, BA Raipur.
2. DGM (S&M), O/o GM, BA Raipur.

SDE (EB)
O/o GM, Raipur BA

Enclosure:
1. Surrender letter from M/s Piramal Swasthya for closure of old Toll free & PRI.
2. Work order to M/s Ziqitza Healthcare Limited from CG State Govt.
3. Letter for change mapping of toll free number by Directorate, Health Services (104 Arogya Sewa)