Professional Documents
Culture Documents
Optimal utilization of my inherent and acquired skills so as to achieve competence in the chosen field of activity and
gain recognition for work. I would be inclined, to a career that reflects my interest and capitalize on my analytical,
quantitative and communicative skills to contribute towards the growth of the organization and myself. In addition to
pursue a highly challenging career in an organization that allows maximum utilisation of my potentials and capabilities
in accordance giving me an opportunity for personal growth.
PROFILE OVERVIEW
☞ A competent executive with nearly 12.0 years of qualitative experience in the areas of Banking, Customer
Service, Travel Management, MIS/ Documentation, Data Processing activities, Quality enhancements,
Trade Settlements, Loans Syndication, Supply Chain Finance, Securitisation and People Management.
☞ Ownership and accountability of team’s SLA targets.
☞ Motivate and mentor the team members as required. Manage Team attendance.
☞ Conduct performance monitoring while setting performance goals.
☞ Experience in carrying out a wide spectrum of accounts reconciliation encompassing reconciling of various USD
and FX entries.
☞ Proficient in reporting, maintenance & finalization of reports as per statutory requirements.
☞ Skilled in interpreting customer data & information. Well versed with the investment banking reforms in financial
market.
☞ Possesses keen understanding & involvement in process improvement initiative such as LEAN, SIX SIGMA projects.
☞ Strong analytical & organizational abilities with adeptness in formulating quality sessions.
☞ Effective communication, organizational & interpersonal skills along with expertise in working in highly competitive
environments.
☞ Regular communication with team through team meetings, one to ones and day to day contact.
☞ Coach and support new team members to help them meet the required standards in addition to ensure Rewards &
Recognitions within teams.
AREAS OF EXPOSURE
Operations Management
☞ Preparing & maintaining SOP of the process viz., dashboards, Reports, and trained in compliance with time &
accuracy norms.
☞ Examining & evaluating financial systems, management procedures, and internal controls to ensure that records
are accurate & controls are adequate to safeguard against fraud / misrepresentations.
Corporate Banks
☞ Liaising with financial institutions in a Bilateral, Syndication & As agency process.
☞ Taking adequate measures to ensure timely receipt of payments/drawdown/fees etc.
☞ Monitoring accuracy and achieving respective quality parameters as per SLA defined.
☞ Trade Settlements in Primary & Secondary US Markets.
MIS / Documentation
☞ Preparation of MIS reports on weekly basis.
☞ Updation & Validation of weekly past due reports.
☞ Cash reconciliations on a daily basis which includes NOSTRO reconciliations.
☞ Daily reconciliation on the overall trades in the market of BOA.
Operations Unit
☞ Organization Unit – Ops- CIB Lending Projects & Trade Settlements
☞ Division – Investment Bank & Global Market Operations & Middle Office operations
☞ Business Area – Global operations
☞ Sub-division – CIB Lending MO & LO
PROFESSIONAL SCAN
Feb 2020 – Till Date Ernst & Young Global Delivery Services Pvt. Ltd.
Assistant Manager – Transaction Advisory Services & Support
Working with E&Y Global Delivery Services as an Assistant Manager into Advisory Services & Support.
☞ Part of Engagement Management Services (EMS) in transactions advisory services & support.
☞ Managing and support opportunity management and engagement management for EY globally.
☞ Responsible for Inventory Management for the team.
☞ Helping onshore teams in creation, maintenance and closure of engagement codes in Mercury.
☞ Prepare Budget vs Actuals report for business weekly analysis.
☞ Perform Estimate to complete to achieve required margin by engagement managers.
☞ Prepare SOW and main service agreements for all the regions.
☞ Provide Invoice & Billing support to clients.
☞ Weekly reconciliation of Unbilled hours report for the team.
Productions Applications:
☞ MS Outlook
☞ Mercury
☞ Inventory Management
☞ MIS reports
☞ Weekly Dashboards
☞ Weekly report analysis
☞ Microsoft Power BI
☞ Alteryx
☞ SQL
☞ Engagement Economics
☞ Thinkcell
☞ Databook
Jan 2015 – Sep 2019 Credit Agricole Corporate & Investment Bank
Manager – Financing Trading Operations and Commercial Loans Operations
Worked with Credit Agricole Corporate & Investment bank as a Manager into Commercial Loans Operations.
Working with Bank of America as a Team Leader and dealing in US Trade Settlements for Primary &
Secondary Markets handling a team of 10 FTE’s
Trade Settlements: Dealing with the daily trade transactions between the parties for buying/selling of a particular securities
product into the market.
☞ Understanding of the daily trade transactions and performance of the top trading organizations into Primary &
Secondary market
☞ Dealing into LSTA (Loan Syndication & Trading association) concept in further dealing with the various securities
product.
☞ Chasing the respective Counter Parties for the incoming funds due.
☞ Understand the activities associated with the trade from order initiation execution to Settlement.
☞ Working as part of Back –office operations into the US trade market and responsible for settling trades and
releasing funds to the agent banks and CP respectively.
☞ Working on the natures of transactions such as Assignment received and made into the primary & secondary
market.
☞ Responsible for an additional sub-function called primary Closing where we are responsible for all the deals closed
on the same day as part of closed trades into the Primary market.
☞ Working with the closing team and responsible to upload the documents such as ADF’s & Closing sets onto the
SharePoint.
☞ Understanding of the various trade related documents such as Trade confirm, A&A, Funding Memo etc.
☞ Understanding and working on various process related documents such as BIA, BPM, RSA etc.
☞ Working on the applications such as :-
- ACBS (Advanced Commercial Banking System)
- BFT (Bank funds Transfer)
- Clearpar
- WTQ & Actuate
- Loan Runner – Quartz desktop
- PW reconciliation
- Trade count & Non-receipts of Primary & Secondary trades.
Worked with WIPRO BPO as Team Lead handled 6 FTE - Barclays UK asset servicing and loan Operations
process.
Loan Operations: Managed loan activity on the Agency / Syndicated /Bilateral clients based on eligibility criteria, Loan
accounting, Nostro Reconciliation, Handling Loan trade activities, Projects, Review of exception reports, Handling critical escalations,
Team management.
☞ To coordinate the day to day loan funding and booking activity throughout the life cycle of loan / facilities and to
ensure that all loan, customer, facility, fee information is captured and correctly recorded using the suite of loan
systems.
☞ To acquire an understanding of upstream and downstream systems and data usages in order to ensure correct
booking of daily loan transactions.
☞ Liaising with the technology team to analyze and implement system enhancements and performing testing in UAT
and QA environment to ensure smooth implementation of the technical enhancements.
☞ Responsible for maintaining data integrity in Customer testing environments (e.g. UAT) & Disaster Recovery (DR)
testing.
☞ Test and ensure the quality & integrity of transactions in the production environment are flawlessly fed into their
respective testing application through monitoring daily or weekly basis.
☞ Coordinated amongst Training & development, Help Desk & QA groups to facilitate value for post production
issues, potential system enhancements & business related expertise specific to reference data.
☞ To oversee, support and supervise the processing of daily work of the team members and to coordinate and
ensure completion of loan booking activities, treasury and cash management communication and payment
settlements.
☞ Reconciliation of NOSTRO accounts & has an understanding of foreign currency loans & lending of funds to various
corporate clients.
☞ To adhere to and ensure compliance with group a high standard of customer service delivery is maintained and
sustained.
☞ Handling queries and escalations from Middle office or other Business partners.
☞ Attend weekly meets with Middle office /Finance or other Business partners.
☞ To ensure the timely execution of transactions whilst maintaining controls and ensuring adherence to procedures,
appropriate validations and necessary credit and documentation checks are performed as agreed.
☞ Ensure that Team Members have the appropriate controls and procedures, maintain group discipline to controls
and procedures and ensure skills and ability to perform their roles effectively.
☞ Updating the weekly KRI’s & KPI’s and further discuss on the call with the directors.
☞ Invoicing clients for the due payments on a daily basis
☞ Chasing on the past due recoveries from various agent banks through a weekly call with RBS, Llyods, HSBC, HBOS
etc.
☞ Worked on Intellimatch software such as-
- Cash reconciliations
- Matching various NOSTRO accounts.
- Matching and dissolving respective currencies
- GBP Currency (Loan Operations Nostro)
- EUR currency (RTN Intraday)
- IDSA account (Loan Operations IDSA)
- Other currencies (Global Nostro)
Jan 2008 – April 2012 BANK OF AMERICA, GURGAON
Team Developer (Supervisor) – Large Corporate Loans Servicing Department
Associated with Bank of America, GURGAON and handled 4 FTE – Large Corporate Loans servicing
department.
Loan & Agency (Letters of Credit, Lender of Records, Primary settlements, Broker fee)
☞ Calculation on Lender of record for Interest and fee accrued and reaching out to the counterparties to claim
the share as per records.
☞ Foreign currency loans & lending of funds to various corporate clients.
☞ Research & Clearance of weekly and daily reports.
☞ Monthly MIS like CTQ report, productivity report, QA sheet, LOB reports, etc.
☞ Project Handled- Migration & Compliance.
☞ Part of the compliance team as to get all the important trainings needs to be successfully completed by all
the employees which requires company adherence to compliance.
☞ Prepared the complete SOP for my process and coordinate with the tool implementation team relating to all
the queries and challenges. Also, went to Hyderabad to give training for the process migrated.
☞ Take LOB calls follow with a discussion on weekly accuracy, CTQ’s met for the team.
☞ Prepared various process control migration documents such as SOW, BCP, BPM, TSD, SLIA, BIA, TG, TG2 and
TG3.
☞ Also prepared a monthly analysis on various process control documents such as SIPOC, Process Maps,
Dashboard, Accuracy analysis including an error bifurcation, and process synopsis – 2 slider.
☞ Monthly one on one session with the team and take/give feedback to the associates.
☞ Organized quality sessions for the entire process with an idea for process improvement.
☞ Weekly manager’s meeting to understand the current challenges/opportunities in the process.
☞ Dealing with any escalations if received from LOB, prepare a monthly stack ranking for the entire process.
☞ Prepared and responsible for conducting PKT (Process Knowledge Test) on a monthly basis for the entire
process.
Key Deliverables:
☞ Dealing in updating of traveller’s Cheques.
☞ Maintaining the daily report for the entries posted on software.
☞ Searching of various old documents from the system as well as from the files and folders placed as per the
requirements.
☞ Learned a good professional working experience with most of the senior associates.
Six Sigma: Trained on the basic methodologies and quality tools used in Six Sigma. This training really helped me to
apply the same in our day to day process such as.
Also, be a part of Green belt project prepared by my Team Leader called “LCUTR”
Migrations Perspective :
Learner and Prepared all the migration related documents from risk and control perspective such as BPM,
SOX,RSA,SLIA etc which helped me to understand the criticality and the kind of information these documents fulfilled.
Extra Initiatives:
I also lead various extra initiative events for the process and organization, such as:
a. Organized an activity called “Mock Interview”, which helped all the associates in the process to come up the
learning curve and engaged themselves in the organization learning which in addition helped them to prepare
for their next level.
b. Prepared SME’s action plan by providing help on floor support, resolve escalations etc.
c. Organized Quality Sessions and Town Halls for the entire process.
d. Also, got an opportunity to work as a Global SME for the entire credit services called GCO Learning Team.
(Global Credit Operations) for India Site.
Significant Highlights:
1. Migrations
Credit Agricole
☞ Successfully migrated commercial loans syndications process as got an opportunity to travel United States for
2months – May 2015.
☞ Successfully migrated various other sub-processes such as Supply Chain Finance, Securitisation, Letter of
Credit reports etc in Sep 2018
Bank of America
☞ Successfully migrated Trade Settlements process as got an opportunity to travel United States for a month
– Jan 2014.
☞ Successfully migrated an accounting process called Conduits as got an opportunity to travel United States
for 3 weeks – Jan 2009
WIPRO
☞ Successfully migrated a reconciliation process called Cash Utility as got an opportunity to travel Singapore
for 2 weeks.
☞ Successfully migrated another reconciliation process called Risk Reporting & Control as got an opportunity to
travel United Kingdom (UK) for a month.
2. Achievements
SCHOLASTIC
IT PROFICIENCY
PERSONAL DOSSIER
Nationality : Indian
Date of Birth : 2nd August, 1983
Languages Known : English, Hindi & Punjabi
Reference : Available on request
Permanent Address : Flat no 1203, Hubtown Gardenia Ph-1 , Bldng no 7, Mira Road, Mumbai
(AMIT MEHTA)