Questions

1. How long have you been in the adventure travel business? What qualifies you to lead group tours?

2. What inspired you to become a travel agent?

3. Do they offer bespoke business solutions? 

4. What are you selling?

5. What makes it special?

6. What resources are key to running your trips?

7. Who will you sell your services to?

8. Who else is selling to this market?

9. How will you make money?

10. How will people find out about your trips?

11. Describe what you would do if you noticed you weren’t meeting sales goals.

12. What do you look for in a vacation package for your clients?

13. What do you consider most important in the travel business: price, product or communication?

14. What's your biggest motivation to succeed as a travel agent?

15. Do you have any certifications?

16. In percentages, how much travel do you book for air? Hotels? Cars?

17. Tell me about your organizational skills.

18. What do you prioritize each day?

19. How do you keep up with the latest travel industry news and trends?

20. What do you consider the biggest challenge of working in travel?

21. What's your approach for creating customer loyalty to have repeat clients?
22. Tell me about your process for finding the lowest fees for your clients.

23. Imagine a customer can't afford the package you suggested. What would you do?

24. What's your approach for planning a complex itinerary?

25. Tell me what you would do if multiple different clients contacted in the same week about a package
we don't currently offer.

26. How do you use technology in your workday? Have you introduced any new technology into your
workplace?