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Question 1
Correct
Select one:
A. Analyse information
B. Identify Correct. The first step in the research process requires marketers to identify exactly what are the problems or issues
research to be solved. Marketers need to avoid defining the issues too generally or specifically. Refer Topic 5.3.1, page 68.
issues
Question 2
Correct
Which type of research refers to a marketing research that designed to gain an initial opinion to solve a problem or suggest a
hypothesis?
Select one:
A. Exploratory
Correct. An exploratory research meant to gain an initial opinion to solve a problem or suggest a hypothesis. Refer
Topic 5.3.1, page 68.
B. Causal
C. Descriptive
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Question 3
Correct
Select one:
A. Demography
B. Suppliers
Correct. Suppliers consist of firms and individuals who provide resources to allow the company to continue its
operation of product or service production to the targeted market. The supplies from the suppliers are mostly raw
materials, semi ready industrial goods or ready-made products. Marketers have to be informed about any progress in
the industry and the credibility of their suppliers. This is because supplies that do not meet the established time will
affect the marketers operation and affect the companies’ offers and its image in the market. Refer Topic 6.2.2, page 93.
C. Economy
Question 4
Correct
Select one:
A. A group of suppliers that significantly impact the company's production processes.
B. A changing Correct. This is an example of a company’s macro environment element that is demography. Demography is
demographic closely related to population data such as size, density, location, age, gender, race, occupation, population
picture that migration and other statistics that relate to population. Demographic study and research of the environment is
requires the important as the population makes the market. Demographical-factored statistics are quite easy to obtain as
firm to make they are the data collection of government and may be used directly. Refer Topic 6.1.1, page 89.
product
adaptations.
C. A just-in-time inventory system used by the company when making purchase decisions.
The correct answer is: A changing demographic picture that requires the firm to make product adaptations.
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Question 5
Correct
Select one:
A. Motivation
B. Life- Correct. The personality influencing factors can be detailed into several aspects which are: age and the stage of life cycle of
cycle a family; occupation; economical status; lifestyle; personality; and self-concept. Age and stage of life cycle of a family: this
stage
plays an important role to the consumers and their family as the product types and services they buy will change
according to age and the level of the family in the life cycle. Refer Topic 7.1.2, page 99.
C. Family
Question 6
Correct
Select one:
A. Buying decision
B. Identifying Correct. This is the first stage whereby a consumer will identify the problem faced when a difference between the
the problem
expected situation and the real situation exists. Refer Topic 7.4.1, page 106.
C. Evaluation alternatives
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Question 7
Correct
A business buyer is considering a change in product specifications, terms, and possibly suppliers. Which statement does this refer to?
Select one:
A. Modified Correct. Modified rebuy refers to a situation where a same product category requires minor modification to be made
rebuy
to the product specification. Specification modification is made based on the organisations’ experience in using the
product. This is done at the end of the usage period when the organisation feels that they require products with
slightly different specification.
B. Straight rebuy
Question 8
Correct
When total market expands, which market usually gains the most?
Select one:
A. Leader
Correct. As a market leader, a company controls about 40% of the market share. Refer Topic 9.4.1, page 133-134.
B. Challenger
C. Follower
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Question 9
Correct
If a marketing manager segments the market into lifestyle, personality and life value of a consumer groups, on which basis does he or
she segments the market?
Select one:
A. Demographic
B. Geographic
C. Psychographic
Correct. Based on this segment, the consumer is segregated into several groups based on lifestyle, personality
and life value of a consumer. Refer Topic 10.2.3, page 144-145.
Question 10
Correct
Which type of market segmentation is generally used by marketers who sell luxury products?
Select one:
A. User rate-based segmentation
B. Gender-based segmentation
C. Income- Correct. Income-based segmentation is generally used by marketers who sell luxury products. Automobiles
based companies, furniture companies, clothes manufacturing companies and service companies like hotels and airlines
segmentation
usually produce and offer their products or services based on the income of their customers, as well as their social
class. Refer Topic 10.2.2, page 143-144.
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