Professional Documents
Culture Documents
Sem-III
MCOM234 - Service Sector Management
P. Pages : 3 GUG/S/19/1051
Time : Three Hours *0770* Max. Marks : 80
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Notes : 1. All questions are compulsory.
2. All questions are carry equal marks.
OR
2. Explain the role of insurance company in service sector for Indian Economy. 16
OR
Discuss the tourism, education and postal service as key service business recognized in
India.
OR
OR
c) Responsibilities of consumer. 4
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GUG/S/19/1051 1 P.T.O
M.Com. Sem-III
MCOM234 - Service Sector Management
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¼ããÀ¦ãã¦ã ½ãÖ¦ÌããÞãã ÔãñÌãã ̾ãÌãÔãã¾ã ½Ö¥ãî¶ã ‚ããñߌãʾãã •ãã¥ããžãã ¹ã¾ãÛ¶ã ãäÎãàã¥ã ‚ãããä¥ã ¡ã‡ãŠÔãñÌãã ¾ããºããºã¦ã ÞãÞããà ‡ãŠÀã.
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GUG/S/19/1051 2
M.Com. Sem-III
MCOM234 - Service Sector Management
1. ¼ããÀ¦ã ½ãñ ÔãñÌããàãñ¨ã ‡ãŠãè Þãì¶ããõãä¦ã¾ããú †Ìãâ½ã ‚ãÌãÔãÀ ‡ãŠãè ÞãÞããà ‡ãŠãèãä•ã†ý 16
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2. ¼ããÀ¦ããè¾ã ‚ã©ãÃ̾ãÌãÔ©ãã ‡ãñŠ ãäˆ ÔãñÌããàãñ¨ã ½ãñ ãäºã½ãã ‡ã⊹ã¶ããè ‡ãŠãè ¼ãîãä½ã‡ãŠã Ô¹ãÓ› ‡ãŠãèãä•ã† 16
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¼ããÀ¦ã ½ãñ ½ãÖ¦Ìã¹ãî¥ãà ÔãñÌãã ̾ãÌãÔãã¾ã ‡ãŠÀ‡ãñŠ ¹ãÖÞãã¶ã¶ãñÌããËãè ¹ã¾ãÛ¶ã, ãäÎãàãã †Ìãâ ›¹ããËÔãñÌãã ‡ãñŠ ºããÀñ ½ãò ÞãÞããà ‡ãŠãèãä•ã†ý
3. ÔãñÌãã‚ããñ ‡ãñŠ ãäˆ ½ããâØã ½ãñ „¦ããÀ Þã¤ãÌã ƒÔã¹ãÀ ÞãÞããà ‡ãŠãèãä•ã†ý 16
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½ããúØã ̾ãÌãÔ©ãã¹ã¶ã ‡ãŠã ÔÌã¹ã, ̾ã㹦ããè ¦ã©ãã „ÞÞããÌãÞã¶ããò ‡ãŠã Ìã¥ãö㠇ãŠãèãä•ã†
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„¹ã¼ããñØã¦ãã ÔãâÀàã¥ã ‚ããä£ããä¶ã¾ã½ã 1986 ‡ãñŠ ¦ã֦㠄¹ã¼ããñØã¦ãã ‡ãñŠ ‚ãããä£ã‡ãŠãÀãò ‡ãŠãè ÞãÞããà ‡ãŠãè•ããè†ý
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GUG/S/19/1051 3 P.T.O
GUG/S/19/1051 4