Questionnaire

1. Genre
Male Female

2. Age group
18 – 28
29 – 39
40 – 50
51 and over

3. How long have you been working at the resort?

1 – 4 years
5 – 8 years
9 – 12 years
12 and over

4. Do you think there is communication issues within the resort?

Yes No

5. Do you think the level of education has a past to play with communication?
Yes No

6. On the scale of 1 – 10 (1 being least effective and 10 as most effective), How effective is the
communication in the resort? __________________________

7. Where do you think the barriers/issues occurs?

Staff vs Staff
Staff vs Supervisor
supervisor vs Manager
Other __________________________________________________

8. What causes the barriers?

Honesty
Perception
Cultural barrier
Religious
Other __________________________________________________

9. What are usually the communication channel?

Email
Circulars
Notice board
Meeting
Verbal
 Other __________________________________________________

10. Which communication do you prefer?

Formal Non- Formal

11. Give reason for her answer above.

_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________

12. How can communicate be improved?

Print outs
Clarity
Workshops
Other __________________________________________________